Find cheap flights from Mexico City to Cozumel

MEX - CZM

Find cheap flights from Mexico City to Cozumel

Round-trip
Economy
Mexico City (MEX)
Cozumel
Wed 5/27
Wed 6/3
Any month
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Good to know

Low season

February Best time to beat the crowds with an average 33% drop in price.

High season

July Most popular time to fly with an average 30% increase in price.

Average price of a round-trip

$152 (avg. price over the last 2 weeks)

Good deal for a round-trip

$156 or less

When to book flights from Mexico City to Cozumel

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $138 or less.
  • The cheapest flight from Mexico City to Cozumel was found 80 days before departure, on average.
  • Book at least 5 weeks before departure in order to get a below-average price.
  • High season is considered to be June, July and August. The cheapest month to fly is February.
  • Morning departure is around 575% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Mexico City to Cozumel flights

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Book cheap flights from Mexico City to Cozumel (round-trip)

Airports
Origin
Mexico City
$62
only
$62
Destination
Cozumel
$62
only
$62
Fri, Aug 28
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Aug 30
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 3 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
MEX
ORD
Okay 4.5

Cons: Boarding timeliness and process was bad.

OAX
GDL
Okay 4.3

Pros: Quick boarding and ease with carry-on

Cons: We didn't get the safety announcement in full. The friendliness of the staff -

LAX
GDL
Okay 4.3

Pros: The crew was super professional

CUN
GDL
Mediocre 2.0

Cons: no cold air on the flight, it was so hot on the plane, it was delayed

GDL
LAX
Mediocre 2.3

Pros: Nothing

Cons: Everything

Fri, Jun 5
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Jun 7
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 3 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
BJX
MDW
Excellent 8.5

Pros: Caring and through personnel in the face of a virus.

Cons: WATER

MEX
ORD
Okay 4.5

Cons: Boarding timeliness and process was bad.

MEX
OAK
Mediocre 3.5

Pros: Affordability, that's about all that is good with Volaris. Everything else is either bad or mediocre.

Cons: Don't board passengers onto the aircraft until it is ready for passengers. Both direction (OAK to MEX and MEX to OAK), we were boarded onto a hot (not aconditioned) aircraft for at least 15 minutes before the A/C is turned on. In addition, boarding were completed and all passengers were sitting in the aircraft for over an hour before it started the taxis to the run way....why board passengers so early? At least turn on the A/C and let the cabin cool down before boarding passengers.

MEX
LAS
Okay 5.6

Pros: Las aeromozas muy secas y déspotas. Los asientos duros a pesar q viaje en salida de emergencia

Cons: La distancia entre asientos es RIDICULAMENTE justa, y no se diga cuando el pasajero delante se reclina, no sean pichicatos con el espacio....

GDL
ORD
Excellent 8.0

Pros: Crew was nice

Cons: Lots of turbulence

Fri, Jun 26
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Wed, Jul 1
CZM
Cozumel
MEX
Mexico City Airport
2h 35m
Trip: 6 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

LAS
MEX
Mediocre 2.0

Pros: Nothing

Cons: Our flight was delayed for 3 hours before they finally cancelled it. They wanted to put us on the earliest flight which is 24 hours later. It would’ve arrived in Mexico City around midnight. Our destination was Cancun. I asked the agent if there’s connecting flight to Cancun. They advised me to talk to their agent in Mexico City when I get there. Who does this? They send their passengers to Mexico City and let them fend for themselves in their connecting flight. And guess what there is no connecting flight at midnight! So they would let me spend the night in Mexico City airport and hopefully I can get on a fight to Cancun the next day. I finally was able to get another flight on a different airline. I called Interjet for money back. I was advised that the cancellation was the airports fault. The airport did not have parking for the plane. I then called the airport and was told that is not true. The airlines lease space for a gate. They would never say they don’t have space since they lease the space. If you want to get to your destination, don’t use Interjet!!!

IAH
MTY
Mediocre 2.0

Cons: I was forced to cancel my trip because I have been treating covid19 patients at my hospital and I don’t want to possibly spread the disease. I called them and sent a letter from a physician recommending I not travel. They did not care about the situation, and said the safety of Mexican residents that I might come in contact was not enough reason to cancel my flight. This has brought out the worst in some companies. I will never use this airline again, and I will tell my story to everyone I know who travels. The residents of Mexico should also know this airline in not on the side.

SJD
MEX
Good 7.3

Pros: Even it is a cheaper airline the seats are comfortably enough

GDL
MEX
Okay 4.5

Cons: Delay of three hours.

Tue, Jun 16
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Tue, Jun 23
CZM
Cozumel
MEX
Mexico City Airport
2h 35m
Trip: 8 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

MEX
DFW
Mediocre 2.0

Pros: Nothing

Cons: The fact that my flight as rescheduled which caused me to miss my outgoing flight and thus miss my vacation. I contacted the airline and they said that they were unable to assist me.

ORD
MEX
Excellent 8.0

Pros: Nice personal

MEX
ORD
Mediocre 3.0

Cons: This airline never boards before the time of departure

JFK
MEX
Mediocre 2.0

Pros: Nothing

Fri, Jul 31
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Aug 2
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 3 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
CUN
MEX
Mediocre 2.0

Cons: It was awful. Was not offered any food and refused when asked for water. Seats are awful uncomfortable and for small people, no leg room at all. No internet no space no comfort nothing. The attendants were rude and refused to speak English. It was horrible I will never use volaris again

GDL
LAX
Excellent 10.0

Pros: Todo esta bien

SJD
MEX
Excellent 8.0

Cons: Giving food to passengers as it used to be.

GDL
MEX
Excellent 10.0

Pros: short flight, fine seats

Cons: no free food or water, but thats a cultural symptom of capitalism.

TIJ
CLQ
Good 6.0

Pros: Is hard to think what did I like. Nothing

Cons: Poor customer service. They charge for every thing. You cannot change your trip without charges. They do not answer when you call them. The fly attendant are rode.

Tue, Jun 16
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Tue, Jun 23
CZM
Cozumel
MEX
Mexico City Airport
2h 35m
Trip: 8 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

GUA
MEX
Excellent 8.0

Cons: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars

IAH
MTY
Mediocre 2.0

Cons: I was forced to cancel my trip because I have been treating covid19 patients at my hospital and I don’t want to possibly spread the disease. I called them and sent a letter from a physician recommending I not travel. They did not care about the situation, and said the safety of Mexican residents that I might come in contact was not enough reason to cancel my flight. This has brought out the worst in some companies. I will never use this airline again, and I will tell my story to everyone I know who travels. The residents of Mexico should also know this airline in not on the side.

YYZ
MEX
Mediocre 3.0

Pros: Pilot was nice and got us there safely. Thank you for that.

Cons: Entertainment, working seats, food

LAX
MEX
Excellent 10.0

Pros: The crew was help full

Fri, Aug 7
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Aug 9
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 3 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
DEN
CUU
Okay 4.0

Pros: The flight was mostly empty

Cons: The flight attendant Paola was super rude. None of them had a pen even though they know every single passenger has to complete a customs form. Also, the gentleman at the counter was rude and said several expletives when I was boarding bc he had to do a little extra work to print out a boarding pass for my infant.

GDL
SEA
Mediocre 2.0

Pros: No

Cons: Service

MEX
LAS
Okay 5.6

Pros: Las aeromozas muy secas y déspotas. Los asientos duros a pesar q viaje en salida de emergencia

Cons: La distancia entre asientos es RIDICULAMENTE justa, y no se diga cuando el pasajero delante se reclina, no sean pichicatos con el espacio....

MEX
SJD
Excellent 8.5

Cons: You should provide food as you used to. Prices for food are very expensive on the plane, but plane tickets are still the same. They aren't cheaper at all.

GDL
LAX
Excellent 10.0

Pros: Todo esta bien

Sun, Sep 6
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Sep 20
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 15 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
GDL
SEA
Mediocre 2.0

Pros: No

Cons: Service

MXL
MEX
Mediocre 2.3

Pros: Unfortunately, I don’t have anything positive to say

Cons: I paid extra for seats by the emergency exit. And they move me because my son is underage. Why did they take the payment if they wouldn’t let us seat where we requested?

GDL
FAT
Good 7.3

Cons: It was a little too warm

OAX
LAX
Excellent 10.0

Pros: Good price, cheerful people, direct flight.

Cons: Not charging extra for everything-- bag, carry on, seat selection, etc.

CUN
MEX
Mediocre 2.0

Cons: It was awful. Was not offered any food and refused when asked for water. Seats are awful uncomfortable and for small people, no leg room at all. No internet no space no comfort nothing. The attendants were rude and refused to speak English. It was horrible I will never use volaris again

Sun, Sep 6
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Sep 20
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 15 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
MEX
OAK
Mediocre 3.5

Pros: Affordability, that's about all that is good with Volaris. Everything else is either bad or mediocre.

Cons: Don't board passengers onto the aircraft until it is ready for passengers. Both direction (OAK to MEX and MEX to OAK), we were boarded onto a hot (not aconditioned) aircraft for at least 15 minutes before the A/C is turned on. In addition, boarding were completed and all passengers were sitting in the aircraft for over an hour before it started the taxis to the run way....why board passengers so early? At least turn on the A/C and let the cabin cool down before boarding passengers.

TGZ
TIJ
Excellent 9.0

Pros: Quick boarding

Cons: More comfortable seats

CUN
CUU
Okay 5.3

Pros: On schedule A+, even ahead of schedule a few minutes.

Cons: Very little legroom, not reclinable seats, no carry-on included, no snacks included for the 3+ hour flight. They should include more for the price.

GDL
SEA
Mediocre 2.0

Pros: No

Cons: Service

OAX
LAX
Okay 5.6

Pros: The seats were comfortable

Cons: Better training with the crew

Sun, Sep 13
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Sep 20
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 8 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
MEX
ORD
Mediocre 2.5

Pros: Got me from point a to point b

Cons: Crew informing passengers better, being reimbursed for seats i paid for but couldn't sit in because of a plane change

ORD
GDL
Mediocre 2.0

Cons: I was flying with my husband and 3 you. Children and couldn’t sit together. I was not told the high luggage charges and that I could register before for a cheaper rate. The lines to check in were over 1 hour and 20 minutes wait. The flight attendants do not speak English so could not communicate or help me at all.

GDL
LAX
Mediocre 2.3

Pros: Nothing

Cons: Everything

MEX
LAS
Okay 5.6

Pros: Las aeromozas muy secas y déspotas. Los asientos duros a pesar q viaje en salida de emergencia

Cons: La distancia entre asientos es RIDICULAMENTE justa, y no se diga cuando el pasajero delante se reclina, no sean pichicatos con el espacio....

OAX
LAX
Okay 5.6

Pros: The seats were comfortable

Cons: Better training with the crew

Sun, Jun 14
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Sun, Jun 21
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 8 days
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
GDL
SEA
Mediocre 2.0

Pros: No

Cons: Service

CUN
MEX
Mediocre 2.0

Cons: It was awful. Was not offered any food and refused when asked for water. Seats are awful uncomfortable and for small people, no leg room at all. No internet no space no comfort nothing. The attendants were rude and refused to speak English. It was horrible I will never use volaris again

MEX
TIJ
Okay 5.0

Pros: Service staff were very nice. I felt bad for them. See below.

Cons: Flying in an airplane that has the fuel to make it to the destination. We had to make an emergency stop during take off. The pilot said an American pilot in another plane caused him to make the emergency stop. Then he said we had to refuel!!!

MLM
TIJ
Mediocre 2.0

Cons: The airport reps were not at all helpful and my flight was changed to noon vs. The one I purchased.

GDL
FAT
Excellent 10.0

Pros: Need remplace the seats and need more space

Sun, Aug 30
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Wed, Sep 2
CZM
Cozumel
MEX
Mexico City Airport
2h 30m
Trip: 4 days
Based on 0 reviews
Sun, Jun 21
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
Wed, Jun 24
CZM
Cozumel
MEX
Mexico City Airport
2h 35m
Trip: 4 days
Based on 0 reviews
Sun, Jun 21
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Wed, Jun 24
CZM
Cozumel
MEX
Mexico City Airport
2h 35m
Trip: 4 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

LAX
MTY
Mediocre 3.5

Cons: Our luggage was supposed to be included in the plane fare, but we were asked to pay

BOG
MEX
Okay 5.5

Cons: Be clear and honest about late departures

UIO
MEX
Good 7.0

Pros: empty plan

Cons: food

MEX
JFK
Excellent 8.0

Cons: The Cheesy Ruffles were crisp and tangy, a perfect foil for the whiskey & soda. Unfortunately a screaming infant added a sour note. Kudos to the flight staff for not flying into any immovable geographical features. That's the kind of flying one hopes to encounter on a regular basis.

Fri, Aug 28
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Sat, Sep 5
CZM
Cozumel
MEX
Mexico City Airport
2h 30m
Trip: 9 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

PVR
MEX
Mediocre 2.0

Cons: I could have been on the flight

GDL
MEX
Okay 4.0

Pros: nada

Cons: flexibilidad en políticas un vuelo anterior hacia espacio y pr tarifa no permitieron tomarlo sin embargo el vuelo contratado se retrasó mas de una hora

GUA
MEX
Excellent 8.0

Cons: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars

GDL
MEX
Okay 4.5

Cons: Delay of three hours.

Tue, Jun 23
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Sat, Jun 27
CZM
Cozumel
MEX
Mexico City Airport
2h 35m
Trip: 5 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

LAX
MEX
Excellent 10.0

Pros: The crew was help full

MEX
MID
Mediocre 2.0

Pros: Interjet it is the worst airline

Cons: Answer the call phones

BOG
MEX
Okay 5.5

Cons: Be clear and honest about late departures

GYE
MEX
Excellent 8.0

Cons: Very comfy seats and a lot of leg room. There was no soap in the bathroom though.

Mon, Jun 29
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Thu, Jul 2
CZM
Cozumel
MEX
Mexico City Airport
2h 35m
Trip: 4 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

GUA
MEX
Excellent 8.0

Cons: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars

PVR
MEX
Okay 5.3

Pros: Leg room was good.

Cons: Boarding was a disaster with zones being boarded. Too many people with large carryons. Had to check my small carry on

MEX
BOG
Mediocre 2.3

Cons: Delayed which made me miss the next flight

MEX
GUA
Excellent 8.4

Pros: .

Cons: Flight was one hour delayed

Fri, Oct 16
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Sun, Oct 18
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 3 days
Based on 0 reviews
Mon, Oct 5
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Sun, Oct 11
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 7 days
Based on 0 reviews
Thu, Sep 3
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
Fri, Sep 11
CZM
Cozumel
MEX
Mexico City Airport
2h 43m
Trip: 9 days
Based on 0 reviews
Show more results

Book cheap flights from Mexico City to Cozumel (one-way)

Airports
Origin
Mexico City
$39
only
$39
Destination
Cozumel
$39
only
$39
Fri, Jun 5
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
GDL
ORD
Mediocre 2.0

Cons: Flight was over sold and lost my seat

GDL
SEA
Mediocre 2.0

Pros: No

Cons: Service

MEX
LAX
Okay 4.8

Pros: I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice.

Cons: Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!

TIJ
MEX
Mediocre 3.0

Cons: If they had a vegetarian food option to purchase, and not only different kinds of meat.

CUN
MEX
Mediocre 3.6

Pros: Literally nothing. The worst airline I will never fly with them again.

Cons: Completely disorganized, no consideration for the elderly or infants. ALWAYS LATE! We had to be bussed to our plane and they kept up on the buss for 20 mins with no air It was so bad that one woman fainted on the bus!! Would never recommend this airline and I won’t be flying with them again.

Fri, Jun 19
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
ORD
GDL
Mediocre 2.0

Cons: I was flying with my husband and 3 you. Children and couldn’t sit together. I was not told the high luggage charges and that I could register before for a cheaper rate. The lines to check in were over 1 hour and 20 minutes wait. The flight attendants do not speak English so could not communicate or help me at all.

MEX
LAX
Okay 4.8

Pros: I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice.

Cons: Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!

GDL
LAX
Mediocre 2.3

Pros: Nothing

Cons: Everything

CUN
MEX
Excellent 8.0

Pros: Schedule

Cons: Treat form Volaris personal at Cancun terminal

MEX
CUN
Mediocre 2.0

Pros: Nothing Horrible trip, horrible service

Cons: Flight was delayed by 5hrs Hard to get clear information about the delay and when we were actually going to leave. Horrible wifi in Mexico Airport. They had all passengers board the plane and then decided to refuel, so everyone sat in the airplane for 1 hour at the gate before leaving. We didn’t even get a drink of water on the plane. We were sitting in the last row in the back of the plane and when the attendant got to us it was time to land so she just skipped our row. I highly dis recommend Volaris.

Sun, Jun 28
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
LAX
MEX
Mediocre 2.5

Pros: Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call.

Cons: They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well.

MEX
HMO
Mediocre 2.0

Cons: No more delayed because i flight every month and volaris delay

MEX
ORD
Okay 4.5

Cons: Boarding timeliness and process was bad.

TGZ
GDL
Excellent 9.0

Pros: Great crew- fast boarding

Cons: More comfortable seats

VER
GDL
Okay 4.0

Pros: Airline reps were always available

Cons: They flew me from Veracruz to Guadalajara 3 hours later than scheduled. Instead of making an effort for several passangers to catch the flight from Guadalajara to Fresno (also ran by Volaris) they would not let us board the Fresno flight; even though the gate was still open and the last passengers were boarding. Instead, Volaris sent me to Los Angeles (they gave me the option of flying to Fresno, but 5 days later. I don't live in Guadalajara and that was not my final destination). In Los Angeles, I had to take a cab from the LAX to the Bus Station, take the bus to Fresno (spend all night on the bus) and take a cab to the Fresno airport to pick up my automobile. Thank you Volaris . . . great job!

Fri, Jun 5
MEX
Mexico City Airport
CZM
Cozumel
2h 12m
7.0Good Show reviews
Overall 7.0 Good
Based on 1,573 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.6
Food
5.8
LAX
GDL
Okay 4.3

Pros: The crew was super professional

MEX
LAX
Poor 0.0

Pros: I very much dislike the professionalism this company provides to the consumer, never never will I return to use their service

TIJ
CUN
Mediocre 3.5

Pros: The passengers sitting by me were very helpful. They put my carryon on the overhead rack for departure and arrival. The handicapped attendant was excellent when I arrived in Cancun and stayed with me until my transfer was found.

Cons: I have traveled several times annually with Volaris for at last 13 years and this is the first time the service was so bad, virtually no service was offered at any time. Everything seemed disorganized. No food was offered or even a glass of water. I am 86 years old and travel handicapped all over the world with excellent service. I was shocked that I as dumped in a seat at the Volaris gate from the wheel chair by the attendant; and, who never returned to help me board the plane. I made the mistake of tipping him well. No ramp was available and I had to beg for help with my carryon as I have to hold on with both hands to go up the stairs. Cancun’s attendant for handicapped was much better and truly helped me and stayed with me until my transfer was found. Tijuana’s airport service was horrible.

TIJ
MEX
Excellent 10.0

Cons: I have yet to have any complaints about volaris they are economical

MXL
MEX
Mediocre 2.3

Pros: Unfortunately, I don’t have anything positive to say

Cons: I paid extra for seats by the emergency exit. And they move me because my son is underage. Why did they take the payment if they wouldn’t let us seat where we requested?

Wed, Jun 17
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

GUA
MEX
Excellent 8.0

Cons: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars

LAX
MEX
Excellent 10.0

Pros: The crew was help full

MEX
BOG
Mediocre 2.3

Cons: Delayed which made me miss the next flight

MEX
LAX
Good 6.6

Cons: It was just Ok. No soap in the bathrooms

Sat, Jul 18
MEX
Mexico City Airport
CZM
Cozumel
2h 05m
7.4Good Show reviews
Overall 7.4 Good
Based on 6 reviews
Overall
7.4
Boarding
7.4
Comfort
7.7
Crew
7.9
Entertainment
6.2
Food
6.7
MEX
CZM
Excellent 8.0

Pros: The economy seats were very comfy, like the + ones on US airlines.

Cons: The always on TV with ads was annoying. Coffee could have been better but wasn't terrible. Boarding was a tiny bit chaotic but fine.

GUA
MEX
Excellent 8.0

Cons: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars

LAX
MEX
Excellent 10.0

Pros: The crew was help full

MEX
ORD
Mediocre 3.0

Cons: This airline never boards before the time of departure

MEX
IAH
Mediocre 2.0

Cons: I have been treating covid19 patients in the USA. I was advised not to travel, and I received a letter from a physician to this effect. I called the airlines and sent them a letter. They refused to cancel my flight, and said concern over the safety of Mexican residents was not a good reason to cancel a flight. This has brought out to worst in some companies. So many other airlines are cancelling with no problem. This airline is compliant in spreading a pandemic. The people of Mexico should know how little interjet cares for them.

Fri, Jun 5
MEX
Mexico City Airport
CZM
Cozumel
30h 20m
Based on 0 reviews
Fri, Jul 3
MEX
Mexico City Airport
CZM
Cozumel
45h 53m
Based on 0 reviews
Wed, Jul 1
MEX
Mexico City Airport
CZM
Cozumel
22h 28m
Based on 0 reviews
Tue, Jun 30
MEX
Mexico City Airport
CZM
Cozumel
41h 38m
Based on 0 reviews
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