$152 Find Cheap Flights from Mexico City to Florida - Compare and Save

Flew in first class. It received service and attention that would be considered poor even by economy standards.

The internet was spotty and I was unable to watch any movies on my iPad; the flight was fine otherwise

The plane was very warm the entire time, despite my vents being open. Additionally, we didn't have internet on our personal devices

Flight was suspended mid air for over 1 hour and it was late

Flight from MEX to ATL had to divert to Tampa. When we got off the plane, there were non directions on what to do. Nearly 30 minutes just standing around. Finally told to go through security with no boarding passes, and turned away. Then told to to go back. Took forever to leave Tampa for ATL. Missed my connection to Harrisburg.

The crew was amazing; Von, Vera and Guadalupe were very friendly and attentive throughout the entire flight. They were friendly and welcoming to everyone. A solid and dedicated team for sure!

The checkpoint hornets are always looking fhrough Americans' luggage keeping what they deem impassible! Grrrrr!

Since it wasn’t a Delta flight, I was not able to sit with my group and there was no entertainment.

The pilot was excellent - he flew us around a storm and even though predicted it would be a bumpy ride - was able to avoid all turbulence and land us safely with only a 15 min delay. Kudos!

Great flight crew, easy boarding, delicious snacks and spacious seats. Love flying delta - worth the price.

Both ground crew and flight crew were rude, and did not provide any level of service. They made it very difficult as we were traveling with a passenger the required assistance.

It was OK. The flight is pretty long for the airlines to only offer a simple sandwich on business class. The entertainment is similar to that on other Skyteam members. Ultimately the airline lost my bag and didn’t deliver it to me until the next day after a lengthy lost baggage report.

Good, the flight from Miami to Mexico City was better than Mexico City to Miami

It was good in general. The Crew during the flight were very nice at all times.

Annoying that we had to go to departures and get boarding passes. Should allow us to be booked all the way through, this is the only airline i have this problem with in MEX. Late boarding and take off

the guy in front of me put his seat back immediately...and then left it back including thru landing and taxiing to the runway. attendants did not check/ask him to put it up for landing.

This is not a low cost airline. Stop acting like o e.

Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.

An hour-long wait to check in, 90 minutes for luggage to come out, lost luggage, chaotic operations

No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.

We couldn’t take the direct flight back home in Florida because the flight in Palermo was delayed flor long time and keep us inside the cabin without moving the plane. The plane from Munich to Orlando was still there when we arrived to the gate but they said it was late for us to board the plane. We rushed the most to get there. It was a bad experience and got back exhausted and with pain in all muy body. We are seniors 72 and for us was very bad

The experience with United Airlines was excellent; however, the experience with Houston Intercontinental Airport (IAH) was horrible. Although our flight departed from Terminal B, we had to go through security in Terminal C and then get on a train for travel to Terminal B. Additionally, there was significant walking required to get to the boarding location.

Flight was delayed 5 hours. Updates kept changing. Sears were extremely cramped. Very little leg room. Flight attendant was rushing through with drinks and hit me in the knee either the cart and didn’t apologize. They gave a 15 dollar voucher in airport which doesn’t buy. Much and it was so late that choices were limited.

Always pretty good as far as I see it. Staff was friendly and process was quick to get on and off.

The flight was delayed because they closed several flight ways because of air shows, fire works, etc.

Mean flight attendant. I wanted to reuse my plastic cup, but he (Matthew) said he can't for safety. I then said "I don't want water then" and he poured me a glass. I hope Matthew gets herpes and spends the rest of his life poor, lonely, and homeless.

Flight left on time. Boarding was easy. Arrived to EWR 30 mins early. Luggage was deplaned in good time. Overall a very good experience.

Its good expeince but in enternteiment please be like you tube the music i like or movie

Terrible. 2 hour delay. Sat on the tarmac. Missed my connecting flight. Had to ARGUE with Customer service to get a hotel and food. Terrible experience with my loyal carrier

The crew’s attitud was not good, only worried for pilot’s comfort, so I ask myself why do I pay so much for so less. The plane is old and broken. I will rey another airline

Didn't make it back on American Airlines due to a maintenance issue. The communication and updates were terrible. I ended up returning on Aero Mexico which had a much nicer aircraft with a large entertainment screen with movies and shows AND they had a nice inflight meal. That was a treat after being delayed 26 hours! I think some additional flight miles, or something should be offered for that long of a delay ---it was not pleasant at all---very physical and emotional experience.

The app doesn't update with a gate number even when you are on the plane. The in flight food is only snacks. The charging ports on the seats are old, only for USB A when most devices today use USB C. This should be made known to customers.

Flight from CHI to PVD was delayed by over 20 hours.

Crew was clearly not loving their jobs at any point of the entire trip. Flight back from Mexico, I asked if they had food for sale for the 2.5+hr flight and they did not have any. The business class trip to Mexico also had noted that the catering company forgot to load food. The last leg of trip back had a similarly unhappy crew, a broken toilet, and my seat was broken (reclining would not lock which made landing a crossfit like event). This was a bad week for AA.

We spent too much time on board waiting for takeoff.

The drinks selection could be improved some. I like the fact that I can pick my seat and get upgraded fairly ofter.

Great Team on the flight. I was the only one in the exit row and the flight attendant just sat down and we had a talk about my responsibilities sitting in the exit row. It was very humorous. During the flight every time one of the flight team members made eye contact, they smiled. It was a small thing, but it was a friendly environment.

It is the worst service I have ever found in Business Class in 39 years of traveling. The guy in the area was not qualified to work as a flight attendant. Dress, attitude and delivery was inadequate.

We were redirected to a near by city due to weather and had to stay in the aircraft before flying to the original destination's airport. The whole delay added 3+ hours and were were not offered any snacks or water.

Have to say the airport crew for this flight was terrible, the attitude of the ground personal was not something I expected from AA. They were rude and prepotent. Made a comento to customer service and the just answered that their personal are professionals. They asume they are never wrong and we the customers are the problem. Big X for AA.

The money you save flying volaris is not worth it

In Mexico charges too much for my luggage and I ask for help and nothing one lady she just disappeared 😡😡😡😡😡never going to fly there

I got to where I needed to go quickly. There were no amenities. And the seats were painful.

They were only able to give me a seat and not my travel companion, she had to fly on a different airline. unacceptable

Stood inside the plane for more than an hour before take off

I never got an email for checking in for my flight back to Los Angeles so I got to airport extra early to sort it. they changed the gate, and so I had to run to the other end of the airport. Their app is wonky. They are not on WhatsApp and I didn’t have cell service to call for help. I think they need to up their game with communicating.

Inept company. Won't fly again with them if I can help it. Plane was the wrong size and they couldn't board 20 people.

On time, boarding was a little chaotic and with little information

More options for snacks or drinks ( taking in consideration that a lot of people suffer from Diabetes now days

To check in, it was horrible. their charges are outrageous. too many passengers, few people at the counters