|Flights Arrive in||London Gatwick|
|Flights Depart from||Mexico City Benito Juarez|
|Airlines||British Airways, Iberia, WestJet|
Pros: The plane left on schedule.
Cons: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.
Pros: Friendly staff, good food, comfy seats, clean plane
Cons: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.
Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc
Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!
Pros: Good service
Cons: The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination.
Pros: Cabin much too hot and no air circulation until just before pushback. Ack!!
Pros: The pilot did an excellent job navigating through rough weather.
Cons: Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus.
Pros: On time and pleasant service .
Cons: The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel.
Pros: The time arrived at the airport was great
Cons: Not enough leg room, had to wait too long for shuttle bus to the terminal.
Pros: The crew was friendly and courteous. The trips were on schedule.
Cons: The food selection was poor and they were out of my first choice from that limited selection. Also, it seemed pricey for what it was. I was disappointed to find no crossword or sudoku puzzles in their magazine.
Pros: Good crew.
Cons: My tv screen was not working. I did not have anything to watch my entire 6 hours flight from Toronto to San Jose California. My connecting flight/airline was changed on the day of my flight. Not really a problem as the time was the same.
Pros: I fly frequently and this is the first time I've travelled with West Jet. The big difference was the staff. Unlikely many airlines the West Jet crew - in flight and the ground crew - were all very friendly, helpful and actually seemed like they enjoyed their jobs. I called West Jet prior to checking in on-line and my call was answered within a minute by a real human who was so helpful. That's the polar opposite of so many airlines like Air Canada.
Cons: The seats are too close together but that's not unique to West Jet. And the in flight crew was so helpful that it makes up for the lack of space.
Pros: Great service and friendly employees!
Cons: Late by 2hrs
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