MEX - NYC

$117 Find Cheap Flights from Mexico City to New York

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Mexico City to New York departing on 7/31. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to New York

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Mexico City to New York, as well as popular online travel agencies
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Mexico City to New York, as well as popular online travel agencies
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Flights Deals

Cheap Flights from Mexico City to New York (MEX-NYC)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Mexico City to New York that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Mexico City to New York

Wed, Dec 17 - Fri, Dec 26
Avianca Logo
1:50 pm - 5:05 amMEX-JFK
14h 15m1 stop
Avianca Logo
2:35 am - 3:25 pmJFK-MEX
13h 50m2 stops
$270Avianca
Find Deal
Tue, Jul 29 - Mon, Aug 25
Avianca Logo
12:55 pm - 5:35 amMEX-JFK
14h 40m2 stops
Avianca Logo
3:50 am - 3:25 pmJFK-MEX
13h 35m3 stops
$289Avianca
Find Deal
Mon, Jul 21 - Wed, Jul 30
United Airlines Logo
6:30 am - 1:00 amMEX-EWR
16h 30m1 stop
United Airlines Logo
7:06 am - 5:50 pmEWR-MEX
12h 44m1 stop
$309United Airlines
Find Deal
Thu, Aug 21 - Thu, Aug 28
Aeromexico Logo
7:00 am - 11:04 pmMEX-EWR
14h 04m2 stops
Aeromexico Logo
8:01 am - 11:45 amEWR-MEX
5h 44mnonstop
$325Aeromexico
Find Deal
Sat, Jul 19 - Tue, Jul 22
United Airlines Logo
4:40 am - 9:58 pmMEX-LGA
15h 18m1 stop
United Airlines Logo
7:55 am - 1:15 pmLGA-MEX
7h 20m1 stop
$326United Airlines
Find Deal
Wed, Jul 23 - Tue, Jul 29
American Airlines Logo
5:35 am - 7:57 pmMEX-LGA
12h 22m1 stop
American Airlines Logo
11:25 am - 8:15 pmLGA-MEX
10h 50m1 stop
$334American Airlines
Find Deal
Tue, Jul 22 - Mon, Jul 28
American Airlines Logo
5:35 am - 5:35 pmMEX-EWR
10h 00m1 stop
American Airlines Logo
6:30 pm - 9:55 amEWR-MEX
17h 25m1 stop
$334American Airlines
Find Deal
Thu, Aug 7 - Sat, Aug 30
Delta Logo
4:40 pm - 11:56 pmMEX-JFK
5h 16mnonstop
Delta Logo
6:26 pm - 9:55 pmJFK-MEX
5h 29mnonstop
$339Delta
Find Deal
Thu, Aug 7 - Wed, Aug 27
Delta Logo
4:40 pm - 11:56 pmMEX-JFK
5h 16mnonstop
Delta Logo
6:26 pm - 9:55 pmJFK-MEX
5h 29mnonstop
$341Delta
Find Deal
Thu, Sep 11 - Wed, Sep 17
Aeromexico Logo
3:55 pm - 11:00 pmMEX-EWR
5h 05mnonstop
Aeromexico Logo
6:00 am - 8:00 pmEWR-MEX
16h 00m2 stops
$345Aeromexico
Find Deal
Expert advice

Expert advice for your flight from Mexico City to New York

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Delta

Delta One Suites feature sliding doors for privacy on select aircraft.


SkyMiles members get free Wi-Fi on domestic flights.

Read more about Deltaby Stefanie Waldek
Aeromexico

AM Plus offers priority check-in, boarding, and discounted lounge access.


Aeromexico's Wi-Fi is fast enough for streaming and free text messaging.

United Airlines

United Polaris offers lie-flat seats with aisle access on long-haul flights.


United Club offers one-day passes for purchase, providing lounge access.

Viva

Viva Aerobus Light Fare includes Flex Pass for earlier flights if available.


Viva Fan membership offers extra baggage weight and discounts on fares.

Read more about Vivaby John Walton
American Airlines

Basic Economy offers Group 9 boarding, no seat assignment, and no free checked bags.


Main Cabin Extra provides early boarding (Group 5) and complimentary alcoholic drinks.

Airports
MEX

Arrive at MEX 3 hours before your international flight due to potentially long security lines.

Read more about MEXby Marisa Garcia
EWR

Take the AirTrain to NJ Transit for a straightforward trip from EWR to NYC.

Read more about EWRby Stefanie Waldek
JFK

Use the AirTrain for a cost-effective and traffic-free journey between JFK and Manhattan.

Read more about JFKby Harriet Baskas
Our travel experts
Stefanie Waldek

Stefanie Waldek

Expert on Delta, United Airlines and EWR

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Marisa Garcia

Marisa Garcia

Expert on Aeromexico and MEX

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
John Walton

John Walton

Expert on Viva

John Walton

John Walton

Independent aviation journalist John Walton took his first flight at eight weeks old and hasn’t stopped travelling since. A world-renowned expert in airlines and the passenger experience, he writes in depth on aviation, is a resident expert on travel in Japan and France, and offers a uniquely queer perspective on travelling the world.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines and JFK

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Useful Info

KAYAK's insights & trends for Mexico City to New York flights

Get data-powered insights and trends into flights from Mexico City to New York to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to New York
Find cheap flights to New York

Planning a trip from Mexico City to New York? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from Mexico City to New York?

What is the cheapest Mexico City to New York flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from Mexico City to New York.

Our data shows that the cheapest route for a return flight from Mexico City to New York cost $300 and was between Mexico City (MEX) and New York John F Kennedy Intl Airport (JFK). On average, the best prices are found if you fly from Mexico City (MEX) to Newark Airport (EWR). The average price for a return flight for this route is $258.

What’s the cheapest day of the week to fly from Mexico City to New York?

The average price of all round-trip flights from Mexico City to New York clicked on KAYAK for each day over the last 12 months.

If your flying dates are flexible, you should consider flying to New York on a Friday, as we generally find the cheapest rates on that day for this route. On the other hand, Sunday is the most expensive day to fly from Mexico City to New York. For your return ticket, we recommend flying on a Tuesday and avoiding Saturdays for the best deals.

What is the cheapest month to fly from Mexico City to New York?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Mexico City to New York, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Mexico City to New York is June, where tickets cost $378 (return) on average. On the other hand, the most expensive months are December and July, where the average cost of round-trip tickets is $634 and $511 respectively.

Can I save money by flying with a layover from Mexico City to New York?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 2 stops layover the cheapest option at $557 on average.

How far in advance should I book a flight from Mexico City to New York?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Mexico City to New York, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Mexico City to New York, you should book around 4 weeks before departure. For the absolute cheapest price, our data suggests you should book 9 weeks before departure.

Good to know

Low seasonJanuary
High seasonDecember
Cheapest flight$117
Best time to beat the crowds but there is an average 5% increase in price.
Most popular time to fly with an average 37% increase in price.
Flight from Mexico City to New York John F Kennedy Airport

When to book flights from Mexico City to New York

Are your dates flexible? Find out the best times to travel from Mexico City to New York based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from Mexico City to New York

  • What transportation option do I have from Newark Liberty International Airport (EWR)?

    From Newark Liberty International Airport (EWR), you have various transportation options. These include taxis, ride-sharing services like Uber and Lyft, the AirTrain connecting to Newark Liberty International Airport Station for train services, NJ Transit trains to destinations in New Jersey and New York City, bus services, car rentals, and private transfers. The trip duration from EWR to New York City Center can vary depending on traffic conditions. On average, the journey takes around 35 to 60 minutes.

  • Which airlines offer accessibility services when flying from Mexico City to New York?

    Most airlines flying on this route aim at making their passengers comfortable. Viva Aerobus provides accessibility services to passengers with limited mobility. They strive to accommodate the needs of passengers with disabilities or reduced mobility throughout their travel experience. These services may include assistance during check-in, boarding, and disembarkation, as well as facilitating wheelchair assistance and support throughout the flight. However, if you want to access these services, contact your airline in advance.

  • Do airlines operating from Mexico City to New York allow pets onboard?

    Airlines operating from Mexico City to New York generally allow pets onboard, but specific policies can vary depending on the airline. Most airlines have guidelines and restrictions regarding pet travel to ensure the safety and well-being of both the pet and other passengers. American Airlines allows small pets like dogs and cats to travel in the cabin as carry-on baggage. A larger pet that does not meet the requirements for in-cabin travel in the cargo hold. However, these large pets must not weigh more than 100 lbs in total (pet and kennel).

  • What is the carry-on luggage allowance on flights from Mexico to New York?

    The carry-on luggage allowance on flights from Mexico to New York can vary depending on the airline and fare class. United Airlines allow passengers to bring one carry-on bag on board that measures 9"x14"x22" and one personal item that measures 9"x10"x17". Weight restrictions may also apply, typically ranging from 35 to 40 lbs. Your personal item will be the sole item you are permitted to bring on board if you are traveling on a Basic Economy ticket.

  • What is the cheapest flight from Mexico City to New York?

    In the last 3 days, the lowest price for a flight from Mexico City to New York was $117 for a one-way ticket and $270 for a round-trip.

  • Do I need a passport to fly between Mexico City and New York?

    Yes, you'll most likely have to show a valid passport before boarding the plane in Mexico City and on arrival in New York.

  • Which airlines offer Wi-Fi service onboard planes from Mexico City to New York?

    Delta, American Airlines, Aeromexico, Korean Air, and Lufthansa offer inflight Wi-Fi service on the Mexico City to New York flight route.

  • Which aircraft models fly most regularly from Mexico City to New York?

    The Boeing 737 MAX 8 is the aircraft model that flies most regularly on the Mexico City to New York flight route.

  • Which airline alliances offer flights from Mexico City to New York?

    oneworld, SkyTeam, and Star Alliance are the airline alliances operating flights between Mexico City and New York, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from Mexico City to New York?

    There are nonstop flights from Mexico City to New York on a daily basis.

  • Which is the best airline for flights from Mexico City to New York, Delta or Aeromexico?

    The two airlines most popular with KAYAK users for flights from Mexico City to New York are Delta and Aeromexico. With an average price for the route of $462 and an overall rating of 8.0, Delta is the most popular choice. Aeromexico is also a great choice for the route, with an average price of $498 and an overall rating of 7.5.

  • How does KAYAK find such low prices on flights from Mexico City to New York?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Mexico City to New York.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Mexico City to New York?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from Mexico City is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Mexico City to New York?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back to Mexico City with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Mexico City to New York?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from Mexico City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Mexico City to New York

  • Looking for a cheap flight? 25% of our users found flights on this route for $285 or less one-way and $356 or less round-trip.
  • You can upgrade to a higher seat on American Airlines when flying from Mexico City to New York, subject to availability and depending on the fare class of your ticket.
  • United Airlines from Mexico City to New York allows kids to travel unaccompanied. However, kids under 5 years of age are not eligible for this service, hence should be accompanied by an adult above 18 years of age.
  • If you are flying from Mexico City to New York, you have the option of selecting your seat with Avianca Airlines. However, seat selection options may vary depending on the fare class, availability, or fees associated with seat selection.
  • Distract yourself with entertainment services on Avianca Airlines when flying from Mexico City to New York. You can enjoy a selection of movies, music, TV shows, and games through personal seatback screens or the Avianca Entertainment app on your personal devices.
  • If you want to travel sustainably from Mexico City to New York, fly with Avianca Airlines. Avianca focuses on reducing carbon emissions, investing in fuel-efficient aircraft, implementing recycling programs, and promoting sustainable practices in its operations, such as reducing waste and conserving water.

Prefer to fly direct from Mexico City to New York?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Mexico City Benito Juarez to New York.
Find which airlines fly direct from Mexico City Benito Juarez Airport to New York, which days they fly and book direct flights.

Direct departures

Mexico City Benito Juarez to New York

Monday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Tuesday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Wednesday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Thursday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Friday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Saturday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Sunday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

See more direct flights

Direct returns

New York to Mexico City Benito Juarez

Monday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Tuesday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Wednesday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Thursday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Friday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Saturday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

Sunday

Aeromexico, American Airlines, Delta, +1 more

Aeromexico, American Airlines, +2 more

See more direct flights

Reviews of the top 5 airlines serving from Mexico City to New York

 
See real verified KAYAK customer reviews for airlines flying from Mexico City to New York. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Mexico City to New York? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7963 reviews
8.2Boarding
7.9Comfort
7.9Entertainment
7.3Food
8.5Crew
Airline reviews

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

2.0 MediocreJacob, Jul 2025STL - LGA
Read more Delta reviews

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

The way BCN airport handled boarding was a huge improvement over our trip to Spain from JFK. Instead of gate-mosquitos edging in before their zone was called, in BCN they had clearly marked lines for Zones 1-8 and people just lined up correctly. The flight itself was uneventful. The meal (curried chicken and rice) was one of the better meals we've had on Delta. Entertainment options were plentiful, power chargers were available in Main Cabin, and seats were decent. Flight staff were very friendly and positive throughout the 8 hour flight.

The checkpoint hornets are always looking fhrough Americans' luggage keeping what they deem impassible! Grrrrr!

I like for how they process during check in. It was very smoothly.

Most aspects were good however if they assign boarding zones they ought to enforce them or why bother? My luggage from SAN-JFK-MAD was lost in NY so I without my main bag for two days upon arrival in Spain. They were helpful in tracking it and eventually delivered it to my hotel. The flub was because of a delay upon arrival in NYC. I had booked 2 1/2 hours between flights but we had to hold on the taxiway for an hour after landing while waiting for a clear gate which likely caused the baggage error.

Boarding was tough as we had to take a bus out to the plane and walk up a lot of stairs. Difficult with heavy carry-ons that said I got an entire empty row of seats, which was excellent for an international flight. Food was very mediocre but happy with the comfort so not complaining.

After I checked in, I realized we had no seat assignment. It said they would be assigned at the gate. This was really frustrating because I usually use a lounge before flights, but I couldn't because I had to be at the gate to ensure we got our seat assignments. The gate agent arrived an hour before the flight left. I was the first one up to ask about seat assignments. She told us to wait for names to be called. Dozens of other passengers were paged, but we were not. Finally, I asked my husband to ask. He went up and was also told to wait. About 10 minutes later, they called for boarding. We still had not been told our seats. We went back to the desk and they were in a panic, saying we actually weren't on that flight. Then they made an announcement telling the stand by passengers to not board (in case we needed their seats). It was so stressful and unprofessional. Finally they gave us our seats. I have no idea what happened and why the two desk agents seemed to have conflicting ideas about our seats, whether we were on that flight etc.

Subject: Complaint Regarding Disrespectful Behavior by Delta Air Lines Staff at Boarding Gate Dear Delta Air Lines Team, I am writing to formally file a complaint regarding the behavior of a staff member at the boarding gate today, May 14, 2025, at Las Américas International Airport. While we were preparing to board flight DL-1829 to New York, scheduled for 2:28 PM at gate T-11, we were informed that the aircraft was experiencing water system issues and that passengers were advised to use the restroom before boarding. I politely approached one of the Delta staff members to ask whether the lavatory would be partially or completely unavailable during the flight, as I am traveling with a baby in my arms. The employee’s response was extremely rude and arrogant. He replied, in an unnecessarily hostile tone, something along the lines of: “It’s either that or we cancel the flight — do you want us to cancel the flight?” This response lacked any empathy or professionalism. I understand that technical issues can arise, but that does not excuse such inappropriate treatment of passengers. I felt deeply disrespected and disappointed by the interaction. I sincerely hope appropriate measures are taken, and that all staff members receive the necessary training to treat passengers with courtesy, especially in delicate situations like this one.

This is speaking of the original flight leaving on April 30th(DL 1957) not the rebooked the following morning DL 9887. On April 30th, it was unusually crowded at Sangster International Airport (MBJ) the morning my mother and I arrived for our flight. She had to exceedingly long time for a wheelchair, once a wheelchair attendant arrived to take us to thru immigration and security then to go to gate the flight was boarding. We stayed on board for 3 1/2 hrs until the flight crew notified the passengers that flight indefinitely delayed so we had to stay by gate area. Before that my mom had to wait an additional 20-30 mins to deboard the plane. Was given food vouchers, by the time I came back the gate agents said the flight was gonna to reboard, so all the wheelchair passengers lined up. We waited an additional 45 mins, while I received a notification from kayak that the flight was cancelled. And on my delta app updated that flight was being detoured to Miami then from Miami back to JFK. We boarded the plane started to eat, then the flight crew notified us the flight was indeed being detoured & that how come the gate agents didn’t notified the passengers. We stayed on board for another 30-40 mins then was told by the captain that they tried all avenues to get the passengers back to JFK but the crew couldn’t continue the journey and the flight was cancelled. So we deboarded the plane again. Was told that we were going to be setup in hotels for the night. The hotel that we setup to go to wasn’t suitable for my mother’s needs and requested one nearby we were located in Jamaica. So any we had called a taxi to come to take us back where we stayed in Jamaica, that we had to pay out of own pockets.

My flight was delayed, then I got transferred to a new flight that was also delayed- which wasn’t Aeromexico’s fault, it was because of weather conditions. Most of the crew was very nice and patient, except for one or two flight attendants who were rude. The entertainment wasn’t on, so all the screens were off.

My wife's entertainment system did not work. Payed for flight upgrade but did not receive advertised "free WiFi".

Annoying that we had to go to departures and get boarding passes. Should allow us to be booked all the way through, this is the only airline i have this problem with in MEX. Late boarding and take off

the guy in front of me put his seat back immediately...and then left it back including thru landing and taxiing to the runway. attendants did not check/ask him to put it up for landing.

The airplane was an old airplane, seats were very uncomfortable and very little space, they changed my seat and that was no option to get back into my seat even when I was traveling a senior who required assistance.

This is not a low cost airline. Stop acting like o e.

Aeromexico crew made me check my hand luggage in the door of the plane. As soon as I reach Mexico City, I notice that my luggage was opened and 8 games of Nintendo Switch were stolen (700 dllrs value aprox) (the console was there) but the games were stolen. I am very dissapointed of Aeromexico and all the crew. Instead of being a good trip, It was a sad trip

Ok. But we arrived to a remote terminal which meant that a bus had to take us to the terminal building

Old aircraft the audio of the entertainment dosent work Dirty seats

Terrible. The flight arrives 2 hr later, no AC. One of the worst flights ever

Cramped seat even in economy plus seat 10A. Over booked flight, no space for the bags

Awful. There was a minor problem with a fridge and they had us 2 hours in the runway before take off. The paper work alone took them half hour. There was no attemp to make up time up while in teansit and when we arrived, they had us another half hour in the plane because of traffic. I, and a bunch of people, lost their onnection flights for 5 to 10 minutes. Not even the attemp to wait given thar all delays, but the taxing, were United's fault. Then another 45 mins to get an agent and no flight alternatives for 2 days. Im am very disapointed with this "premium carrier".

Very comfortable (upgraded to business class). The audio on my screen didn’t work, but I managed to play the audio through my phone while watching the screen.

Its good expeince but in enternteiment please be like you tube the music i like or movie

Flight was On time and landed 30 mins early considering we were flying into Newark. No complaints.

get E+, a must for 5 hours flight if you are tall

The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.

Our flights got changed from United to Air Canada and our purchased seats did not get transferred so we had to pay for seats twice. I brought it up with Air Canada and they stated I had to go back and chase it with United. The united seats were $21 Canadian each and Air Canada were $56 each so we have paid $77 for each seat. Very unhappy

Multiple delays and not straight answer from the United team

I love United was disappointed we had a two hour delay, however the Pilot did say safety first.

A cookie and a soda, packed like sardines, will never be a positive experience. Also, boarded a 5:30 flight at 7:45pm

Whenever a passenger purchase a ticket his advantage number should automatically to his information. It's not everyone remember the number. You request for your number and American airline agent say they will email it....and they never email anything and you loose your mileage just because you don't remember your number. It should automatically go your information and associate with your email account at all times

The flight was two hours late to take off. The captain kept making announcements in English, but the volume on the speakers was low and we could not hear him. The flight attendant’s French translation was loud and clear, but we couldn’t understand French. The crew was nowhere to be found to relay what the captain was announcing. Very frustrating experience. American has to do better.

Paid $35 and not able to access the internet at all.

Boarding took forever, the plane was cramped and cold, and the seatbelt song came on constantly throughout the red eye flight with a loud pre-recorded message playing each time

Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay

Flight was delayed bc of mechanical issue. New plane had different configuration so some seats had to be switched. They called all passengers who needed new boarding cards. They did not call us so we thought our seats were the same and fine. When we boarded they informed us our receipts had changed and we are now all sitting separate and in the back row. Both my daughters had meltdowns and started to cry and once we got on the flight, we figured out how we could sit closer to each other, but this was very upsetting.

You ant watch TV if you don't have a device, the seats have more space, and the snacks are different.

Flight was empty so had a whole row to myself. Still had to wait to get the bag due to the negligence at Palm Springs departure.

Amazingly comfy flight - I had upgraded for a reasonable price and it was worth it. The food also was good.

The boarding process was ridiculous. The boarded groups into a walkway just before the aerobridge (about 20 mins late), whilst we watch the crew stroll casually onto the plane, running late. And then they made us line up on then aerobridge with no aircon for 10 minutes before we boarded. Staff are just as ghetto as the customers. Wouldn’t fly again

They closed the gate over 25 minutes before departure and I didn’t get to board.

No empathy for my situation, arriving at the check-in counter 5 minutes after the deadline to deposit baggage due to a very delayed incoming intercontinental flight. The attendant simply stared past my shoulder and picked up the microphone to announce a "reminder that all passengers must arrive at least one hour before the flight" before speaking to the passenger behind me. I understand that there are rules above deadlines but at least show some damn empathy. It was Christmas morning and I'd been travelling for 20 hours for goodness sake!

They no longer offer anything free to eat or drink, everything is sold, not even a bottle of water is offered for free.

I paid for Viva play and most of the time didn’t work and also I order some drinks and the price was to expensive.

The terminal and gate was never the right one announced in the Viva App, neither in screens, moved from one terminal to another

The smart/express line to check in was a mess, employees not doing the process smooth and quick, using their mobile phones, talking to their coworkers

My flight was changed 4 tienes , delaying my arrival lore than 5 hours

Everything was okay, but boarding begins late and when I was returning there was a gate change. The app never showed the change.

Flights were delayed both ways, with no communication provided by the boarding desk. Delay time kept changing and the boarding process is a pain, as it is so disorganized. Would not recommend.

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