Daily cleaning, installation of cabin HEPA filters on flights from Mexico City to Philadelphia
|September||Best time to beat the crowds with an average 12% drop in price.|
|December||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$377||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 990 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 20 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 01m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($116) and Volaris ($210), and the lowest round-trip tickets have been found on Multiple Airlines ($227).
From Mexico City to Philadelphia, Sunday is the cheapest day to fly on average and Friday is the most expensive. Flying from Philadelphia back to Mexico City , the best deals are generally found on Saturday, with Wednesday being the most expensive.
When flying out of Mexico City you will be using Mexico City Benito Juarez, often referred to as Mexico City Airport. You will be landing at Philadelphia, also known as Philadelphia Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Mexico City to Philadelphia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Philadelphia from Mexico City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Philadelphia with an airline and back to Mexico City with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Philadelphia from Mexico City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Food was great"
Cons: "Smoothly flight"
Pros: "The staff member at the gate was friendly."
Cons: "No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time."
Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Pros: "Pleasant Flight attendants and good pilot."
Cons: "No free drinks at all! Cheap airline"
Pros: "Service, Ecofriendly, Kind Staff"
Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Pros: "Service and comfort great. Upgraded!"
Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Cons: "so late. no explanation... something about the weather bad in Boston? but that wouldn't explain every flight being late. And as usual Kayak did a better job of giving delay info than Air Canada!"
Pros: "customer service"
Pros: "I would choose this route again--I liked the timing of the flight and transferring in Toronto."
Cons: "The kosher food was abysmal which may not have been Air Canada's fault. When a seating problem arose with an ultra orthodox man who refused to be seated next to me (a woman) the flight attendant told me, "I don't deal with that." Finally another flight attendant found the man a seat between two men."
Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Cons: "same as above"
Pros: "Able to get onto this earlier flight rather than waiting an additional 4 hours in the Toronto airport."
Cons: "Uncomfortable and cramped. Volume on the intercom system was extremely loud (startlingly so) and crew speak so quickly it was still difficult to catch. He actually sounded more like a Scottish auctioneer. The flight couldn't arrive soon enough."
Cons: "No entreteiment. No food. One of the crew was indiferent and rude."
Cons: "Limited luggage space"
Pros: "Finally getting off the plane."
Pros: "The counter assistant was very, very nice."
Cons: "It is good that the flight was very short. The seats were crammed together and the plane was very small. I felt like I was in a sardine can."
Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"
Pros: "Nothing - they don't communicate or care"
Cons: "That they didn't have staff at the gate even during boarding time & 3 hrs later showed up to tell us flight is cancelled. Lost our bags which never left the origins airport .. the list goes on & on about several rude or unprofessional manner in how they cancelled a flight with zero help before, during or after the fact."
Pros: "Flight boarded quickly, on-time and quiet flight."
Pros: "We flew premium economy, and it was so much better than regular economy. Seating just two across made my wife's and my journey much easier. The crew was attentive when they needed to be, and the food was quite good. I managed to sleep several hours, which is about as good as it gets on a long haul flight."
Cons: "I was surprised at the selections available for movies and TV; not much that was appealing. Took a Singapore air flight a few days later and felt like the selections were better. But we brought an iPad and had downloaded House of Cards, so we were OK. Besides, I got to sleep."
Pros: "Pleasant boarding and service crew"
Pros: "I didn't really like breakfast but I am glad we had it."
Cons: "While the plane was circling in a holding pattern our luggage was left out in the snow for over an hour. My one bag was wet when I got it and my other bag didn't arrive. And because there were no Air Canada workers at the desk in Philly no one could tell me where my bag was. It was a very stressful end to a long series of flights."
Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."
Pros: "When I finally got to the US Customs agents they were actually quite nice. This has been my experience with US agents in Vancouver and Philadelphia as well. Yesterday they were especially cordial, while at the same time quite professional. Made me proud to be a US citizen."
Cons: "Don't know what could be done about it, but the security liine was the longest I've ever seen. I've come home from Vancouver many times before, and most times I fly direct to the USA from YVR, where things are much better. Don't think it's Tornoto's fault.....but, yesterday's experience with the security line makes it unlikely that I will come back home this way again."
Cons: "My flight was cancelled, re-scheduled 8 hours later. No notification on Air Canada was given. They mentioned that "this flight never existed" I had taken a day off of work to be there and I also had a meeting, however, my flight had been cancelled. Also, the costumer service representative mentioned that if I left th airport, they would not let me back in. They would do 2 security checks on me. After all of that! When I asked the check in lady at air Canada they mentioned that flight was not cancelled and not to look at the boards at the airport because they are incorrect! Horrible service. Horrible experience."
Pros: "The price for a round trip flight Philadelphia to Barcelona was fantastic. Unfortunately, this was a case of you getting what you pay for. Both my husband and I were very unhappy with the entire experience."
Cons: "Airplanes were very uncomfortable, flight crew was unfriendly (smiles were scarce and you felt you annoyed them if you wanted anything), service took too long (perhaps not enough personnel for number of passengers), plane was extremely warm, food was only fair -- all other international flights I've taken have had much better food and comforts). We had long layover on return flight in Toronto and airport and Air Canada personnel were not very helpful or accommodating. When we asked for a suggestion on where we could go in the airport to kill several hours (eating, drinking, watching TV), were were told by many that the airport is bad and we're given conflicting or poor answers. Intimately the advice given put us having to go thru security and Custims again (even though we already had) and that process was extremely disorganized and time consuming."
Pros: "The crew was great, the flight was fast, the plane was very comfortable. Other than the time delay, the flight was great."
Cons: "Flight was again delayed (over 1.5 hours)."
Cons: "so much confusion at boarding time, my husband is handicapped and we were sent to wrong plane to board, staff told us to make a left when we should have made a right, there were 3 of us and the staff just laughed it off, we were not laughing"
Pros: "Comfort and Entertainment were great. They were punctual as well."
Cons: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Pros: "Much better than the Air Canada flight from Europe. There was a good selection of movies and easy to use. For a short flight, they packed food, drink and a movie. Family enjoyed this flight."
Pros: "I loved the trip back to Philadelphia. Somehow the crew upgraded my trip, and the crews are super nice. Love it!"
Pros: "friendly staff, quick flight, comfortable seats"
Pros: "4 and a half hours of delay and only 10 dollars voucher to eat."
Cons: "The customer service"
Pros: "It was nice of airline to set up an extra flight in the afternoon so we didn't need to spend even more time in Toronto airport."
Pros: "Crew very polite and professional."
Cons: "My luggage didn't arrive at destination, so this caused a bit of a problem for me as Philadelphia was not my final destination. I had to take a bus the next morning at 7AM to Pittsburgh. My luggage finally was delivered to me within 48 hours, so that was great."
Pros: "On premium economy, the service and food were excellent!"
Cons: "Chairs are so uncomfortable! They are just not ergo. Also the iPad entertainment system causes neck strain since you are looking down for a few hours at a time."
Cons: "We almost missed our connection and no concern, communication, or assistance from crew. They should allow close timed flights priority thru process."
Pros: "The flight itself was good. Nice and smooth with no issues"
Cons: "Boarding was confusing. They had 2 different flights leaving out of the same gate at almost the same time. There were some People who were confused."
Pros: "Good flight"
Cons: "Food choices"
Pros: "Again, great crew."
Cons: "Boarding was misdirected and confusing, as Gate designation kept changing and airport staff was not very helpful."
Cons: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Pros: "Good entertainment, pillows and blankets, friendly staff."
Cons: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Pros: "The food area at the gates very good and tech friendly, comfortable."
Cons: "Gate information changed frequently, plane was late, which was actually good, since it took so long to transfer from my plane from Mex City to Toronto. Gate attendant was unfriendly, seemed harried."
Pros: "Quick and smooth flight - EMB145 aircraft, not much more to say."
Pros: "New plane"
Pros: "Right on time. No frills. What you want in a 70 dollar flight"
Cons: "All good."
Pros: "Price and luggage package"
Cons: "Very little space between seats, slow bag drop process"
Pros: "How fast the actual flight was."
Cons: "The accuracy of the departure information."
Cons: "I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible"
Cons: "The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!"
Cons: "Gate decision because we had to wait until last minute to announce"
Pros: "The price is good. The punctuality is good"
Cons: "The luggage fee is too high"
Cons: "Asientos más blandos"
Pros: "Not to much"
Cons: "Time of departure, really 1 hr delay?"
Cons: "gates changed multiple times, got different information from different people. had to shuttle to the plane. over an hour delayed but no notifications of delay were ever updated"
Pros: "On time"
Cons: "Chaotic boarding, seats very uncomfortable and no legroom, flight attendants did not speak English, zero entertainment options"
Pros: "It was on time. Crew was fine."
Cons: "Cramped seating, uncomfortably hot the whole way, they Michel and dime you for every single thing so the “low fare” became more expensive than other options."
Cons: "Checking bag process. Flight crew was rude and short."
Cons: "Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience"
Cons: "That delaeyd my lagget and i lost my flight to dallas and they didnot healp"
Pros: "Very Smooth trip. Excellent service. A little late on departure."
Cons: "They don't follow procedures for all, if your white and speak English then you won't ask for nationality, if you are brown and speak the native toung you will be asked if you are a citizen to that country or if your flying with a visa mean while they have the passport in their hands. return flight was canceled with not much notice"
Pros: "The crew was nice and professionnal"
Cons: "Boarding was late and messy. Seats are narrow. I guess I got what I paid for. The delayed arrival put us into JFK at nearly 3am. No public transportation available"
Cons: "I understand this is a cheap airline. However their flow to measure every bag is terrible. Each passenger with a carry on has to line up to get a sticker. Then a second line to board the plane. It was schedule to leave 7.09 am departed at 8 am. I really do not like this airline but was the only available option"
Pros: "They provide a good and fast transportation service."
Cons: "We were kind of late for our departure, they kept us for too long in the bus that took us from the terminal to the airplane, but the pilot apologized for this."
Pros: "Excelente el tiempo de llegada :)"
Cons: "That it wasnt a real ticket and i had to buy one at the airport. Help was useless and everyone pointed fingers at each other. If volaris made a mistake that is irrelevant... i gave my money to you guys not them and you as a middle man did not live up to your part of the bargain"
Cons: "Tried to pre check a day before the flight using Volaris app and wasn't able to complete the process, as the app was timing out and it was forcing me to buy a seat in the plan, which I wasn't interested in. It seems to me that the airline is trying to nickel and dime you in every opportunity they have as they wanted to charge us 50 USD extra as our carry on luggage was under the 22 LB restriction but our backpack added 2 pounds. I have never seen an airline that is weighting each and every passengers backs and purses during the boarding process to see how much more money they can get per flight. Also, I found it kind of funny that after take off the flight attendants were selling the empty seats in the front which didn't had more leg room (not first class) but were just closer to the cabin. You are already charging for sodas, CAN YOU JUST STOP THERE?"
Cons: "Kiosks in Mexico City on the way back were closed in the middle of the day. There was no one to talk to or get my boarding pass. Horrible old planes with tiniest seating. Never again."
Pros: "Quick and relatively cheap."
Cons: "It was too cold."
Cons: "Delay in boarding not well organized"
Cons: "The baggage never arrived and the customer service is beyond terrible"
Cons: "It was late"
Cons: "After getting off the plane we had to take a shuttle bus to the terminal due to the large amount of planes landing at the same time (but that’s not the issue), the problem was that while on the bus, the pilot assumed I couldn’t understand Spanish and began to make demeaning comments about a “certain kind of people” (as he put it) referring to gay men. I understand that may not be the way the airline feels about the LGBTQ community; however, the pilot is the highest ranking member of it for this particular flight making him the “image” of Volaris while wearing the company uniform. But the rest of the crew was very nice."
Cons: "It was extremely delayed and the personal was terrible goving information or any solution"
Pros: "They were able to get me on an Aeromexico flight which got me to LA two hours before the nonexistent flight would have."
Cons: "although they confirmed a flight to LA on tuesday nov 14, it turned out Volaris did not fly to LA on that date. It took about an hour to arrange for the replacement flight"
Pros: "Volaris has good pricing and is mostly always on time"
Cons: "Boarding took forever and was not organized. They lined everyone up to check documents and then just left us standing in line for half an hour until boarding."
Cons: "El abordaje en La Paz, fue eterno, súper lento ."
Pros: "Efficient on time boarding."
Cons: "The seats are super tight. They made me oay for my carry on. The wouldn't recline and we had to take shuttles to get to the airport."
Pros: "Efficient boarding"
Cons: "Plane was uncomfortably warm"
Pros: "I like the customer care from the crew but the crew from the airport could have been more helpful in helping me figure out where I needed to go to catch my flight. The app also failed on me when I needed my boarding pass. But the flight and the crew that attended it did a fine job. The space is justifiable for the price of the ticket, unlike other airlines that boast value. As always the flight was on time. I didn't have any food or entertainment."
Cons: "The accessibility of the boarding passes. The app needs to be revised for bugs."
Pros: "the timing"
Cons: "baggage limits"
Pros: "Flight crew was terrible as well as the whole process of checking in!"
Cons: "They were rude and not helpful at all never again"
Cons: "Ellos ofrecen comida en su menu abordo, Y NO LA TENIAN Y PASA 3 HORAS Y MINUTOS SIN COMIDA!!!"
Pros: "Arrived on time but lost one of my bags and didn't want to take responsibility for it"
Pros: "Flight price"
Cons: "Prices of the food in side plane."
Pros: "Cabin was clean. Flight was more or less on time."
Cons: "As others have noted, Volaris doesn't even give you free water. Together with only offering beverage service once on 3- to 4-hour flights, that's pretty awful. I also don't like that Volaris tells me it's OK to use devices in airplane mode during takeoff and landing, and then the attendents tell me to take out my headphones with no futher explanation. That's just weird."
Pros: "The crew was very nice, the pilot was good, we didn't have any problems"
Cons: "There's no entertainment or food"
Cons: "The lights went out during instructions and we had a delay while waiting for something to get fixed, but we weren't told anything. I felt nervous during take off because we weren't told anything and the plane rattled way harder than most flights do."
Cons: "I booked a direct flight a 10 AM. They sent me an email stating that my flight was changed in 2 flights leaving 6 AM. And arrival time much later. I send many emails before they contacted me. It took me 2 hours on the phone rejecting a voucher for the inconvenience. Finally they booked another flight for me. It was a lot of stress."
Cons: "Inefficient, impolite, and so, so late."
Pros: "Crew was nice. Smooth flight."
Cons: "flight delay, then another equipment delay. But, better to fly in a safe airplane than rush things. I think the seats would be a little uncomfortable for a flight longer than a couple hours."
Pros: "Crew was fine, there need to be a great improvement on the seats"
Pros: "I liked the punctuality of boarding and landing ."
Cons: "There was no air sickness bag in the seats and i had to ask one for my wife. But the crew gave me a thrash bag instead of a sickness bag."
Pros: "It was timely no long lines"
Cons: "No free drinks"
Cons: "Will not be using. Hidden charges doe luggage. No complimentary drinks. Filthy conditions. Will not be using frontier ever again."
Cons: "Delayed 1 hr The tray top is so small and inconvenient that it is rendered useless"
Cons: "Charge for every possible essential after advertising low fares. Really uncomfortable seats, no recline, no head or neck rest. No wifi or entertainment on long haul flights."
Pros: "The safety announcement just before take off was a refreshing & original presentation done by the very cheerful flight attendant, Brittany."
Cons: "There was a 70 pound German Shepherd taking up my fiance's leg room"
Pros: "The staff on our flight to Philadelphia was excellent!"
Cons: "We arrived at Miami Airport 2 1/2 hours before our flight as request by your airline request only to find no staff .to check luggage. We waited an hour along with 60 other people before any of your staff decided to come to work. I walk with a cane and there were several seniors would had to wait in line. I think it is ridiculous that you do not have staff at the kiosk for your early morning flights. This type of service is unacceptable!"
Pros: "flights there and back left on time. significantly more leg room than on the United flight I took to mexico city recently. seats don't lean back but I don't care about that, and it means that the person in front of me won't be leaning their seat back into me. You have to be very careful that you understand all the rules about baggage and seating (don't pay extra-they'll just assign you one, and you probably won't sit with your traveling companion). Great as long as you can fit everything you need into a bag that fits under the seat in front of you. got TSA pre-check both ways, too. yippee."
Pros: "I liked the convience of be able to relax and eat while waiting to aboard the plane!"
Cons: "I didn't like that all the seats were taken in the waiting area"
Pros: "Efficient boarding on and off the plane."
Cons: "The $75 fee for overweight bags is unreasonable. It should be more like $10 for only a few pounds over 50."
Pros: "Roomy seats, lengthy seat belts. Plenty of legroom. Fast flight. Like the A320."
Cons: "Charges for EVERYTHING! Why charge for carryon bags? Your crew does not touch them, yet we have to pay to bring them with us? Why pay for water?"
Cons: "Couldn't move the seat back at all. Couldn't sleep."
Pros: "The seats were comfortable enough. The departure was 40 min late, but the plane eventually landed according to the original schedule, which was nice. The price was very good, even with adding 40$ for too big carry-on."
Cons: "The attendants were talking way too much, making different announcements and explanations almost non-stop. They also organized some kind of reshuffling of people inside the plane due to the need to ... rebalance the aircraft. Never saw it at any other airline."
Cons: "I will never fly frontier again."
Cons: "there were too many delays and the situation was handled poorly. I do not plan to fly Frontier again in the future."
Pros: "The flight was on time and we arrived earlier than anticipated."
Cons: "Seats don't recline on frontier plane."
Cons: "Even though the ticket is cheap, you have to pay outrageous prices for literally everything else. You have to pay to reserve a seat (any seat) otherwise they can separate your family on the plane. You have to pay for drinks (even water) no matter how long your flight. You don't get a free carry on bag and if you don't book the bag before you get to the airport it can cost you north of 45$ to check it. The accommodations themselves were not great. The chairs have no cushioning, don't recline, are so close together that I couldn't cross my legs, and the tray table is 4 inches wide and couldn't even hold my laptop. The flight attendants on both flights were extremely rude and ran into me with the drink cart twice. One of the flight attendants when asked if the AC would be turned on since the flight was pretty warm asked if the woman wasn't just having hot flashes. She was upset tingly abrasive. The flight was delayed on the Tarmac for over an hour because the team couldn't load the baggage on the flight. The flight team didn't give us any explanation of the delay beyond that, they didn't update is on the expected time delay and they never apologized for the delay. When we did finally get going the flight crew was very rude with asking people to sit back down. Worst of all was that after all of that they lost my luggage. Despite a 2 hour layover and 1 hour delay at the gate specifically because they weren't done loading the luggage Frontier couldn't manage to get my luggage from gate 42 to gate 44... The whole experience was awful. I would never fly with them again no matter how cheap the ticket."
Pros: "It is $5 cheaper to check a bag but still adds $90 onto the overall flight. Also no in flight drinks."
Pros: "Flight left on time and arrived at my destination early. Crew was very courteous."
Cons: "Cost of check-in bags too high, seats uncomfortable and too close, had to pay extra for my seat (which was not an upgraded seat), no complimentary beverages"
Pros: "we had a sudden storm which required us to hold for over an hour before landing. Crew was very professional and pilot excellent to get us down after an hour and a half delay."
Pros: "Cheap fare, but you pay for everything else. Crew were fun. Plane is spartan."
Cons: "Everything has a price. Everything."
Pros: "Direct flight"
Cons: "flight got cancelled at last moment"
Pros: "They could move my seat to accommodate me. Very nice."
Cons: "Frontier listed the flight as being delayed 1 1/2hrs. on their website, but it actually was on time! The employee at the check-in kiosk said it was a mistake!!?? Good thing we can run fast and security line was short! Every time we fly with them there's an issue, last time!"
Pros: "Seats don't recline Flight Attendants were nice Plane was clean Seats were comfortable"
Cons: "$2 for a coke - Really Ridiculous carry on bag fee Waited 45 min for my checked bag Can't check in and select a seat without forking over another $27 2.5 hour delay on departure Low cost airline wound up being more expensive than the big airlines - I won't fly them again Seat Trays too small to hold a laptop Why is "value" not rated above - that would most definitely be poor"
Pros: "Roomy new aircrafts."
Cons: "I can deal with delays, but Frontier's "system" kept detailing bad information. For example, as we were beig told that our flight was delayed an hour, the monitors all over the airport were reading "Boarding". And we were never given updates during the delay. In fact, when the flight got pushed back up a bit, they just suddenly announced they were boarding, and those who thought they had an hour wait were far from the gate, so we ended up waiting anyway."
Pros: "My flights were on time and my return flight was underbooked so we were encouraged to find a spot where we could have the whole three seats to ourself to be more comfortable."
Cons: "I really didn't like having to pay for a carry on bag which increased the cost of the flight significantly. Also having to pay to have a reclining seat was ridiculous. I found the seats on the plane more uncomfortable than most other flights I have been on. On my flight out, the flight attendants were almost impossible to understand over the speakers (too fast, not speaking clearly) and even mispronounced words from their script (variety)."
Pros: "The flight crew was friendly."
Cons: "No snacks. Having to pay for a beverage. And there were no in-flight entertainment options and no magazines in the seat back pocket."
Cons: "Bag fair, airline in general"
Cons: "Despite that the plane had clearly not arrived, the desk people indicated we would still be on time, and we were told that we would make up the time in the air. After waiting for 1.5 hours on the tarmac, we were 1.5 hours late to our destination. The seat were very small and not very comfortable and did not recline. We were told when checking-in online that we would have to pay $16 - $50 to guarantee that we would sit next to each other (only 2 people). Also there was a steep charge for checking and even carry-on luggage! The airline also lost one of our bags on the return trip. Pretty terrible experience overall."
Pros: "Initial price seemed a bargain, but when you factor in all add-one, like a coke and baggage fees, this airline is sub-par. Flight was quite bumpy and flight attendant quite grumpy."
Cons: "Glad the flight was not trans continental and only lasted 2.5 hours. Happy to touch down."
Pros: "I specifically loved all of the crew members on my flights to Orlando and back home. They gave me a few good laughs with their jokes and funny expressions. Another great factor of using Frontier is that they keep you up to schedule with your flight by sending you emails from the morning of until your flight departs to insure you don't miss a gate change or flight delays."
Cons: "The only downfall of using this airline is that the customer is not informed before hand that you have to pay an additional, but small, cost to choose your seat. The customer is also charged for a carry on unlike some other airlines who allow 1 free carry on."
Pros: "It was on time."
Cons: "The seats are too small, and not padded much, so it is like sitting on a folding chair. THE SEATS DONT RECLINE. There was a 4" tray table because there isn't room for the normal 8"? (Guess) tray table to go. You can't put a laptop or anything on the tray table. I am a petite girl and i could not bend over in my seat to try snd get your personsl item... My head would hit the seat in front of me...very uncomfotable flight. Everything was an extra: we paid $35 to check each bag and $40 to carry one on. Pay for drinks on flight. No movie. I will never choose to fly Frontier ever again, unless it's my only option."
Cons: "We were nickel and dined for a flight we already paid a lot for... Each direction we needed to pay for seats to sit near each other, seats were small and did not recline, the return flight was 5 hours late and flight attendants were quite rude."
Pros: "Affordable round trip fare"
Cons: "Fees for carry-on and seat reservation."
Pros: "The quick boarding, take off and flight"
Cons: "The fact that they charge for carry ons and that snack and drink cost money, what ever happened to complimentary beverage and small snack?"
Cons: "The worst flight I ever had"
Pros: "Cheap flight which is my priority, new plane, more leg room than most"
Cons: "Try to nickel & dime you with everything. When did flight attendants become salespeople? I am there just to get to a destination, at least give Me a complimentary drink, flying has become so complicated, glad I could squeeze everything for a 4 night vacation into a free personal bag"
Pros: "Boarding was quick"
Cons: "Seat leg room is too small Don't like that you have to pay for snacks"
Pros: "Good price, on time. Crew seemed fine."
Cons: "The flight was a GREAT price, so the non-recline seats were expected. What was not expected was Frontier losing my luggage for two days. And since it was a golf trip, I had to rent/borrow clubs for two of the 3 rounds I played. Not ideal. Especially when I had to pay $80 extra to bring them! Having to pay for water is inexcusable!"
Cons: "Our flight was delayed fromv9:40 to finally taking off at 12:50 no reason given. A voucher was promised but never received!"
Pros: "It was affordable, quick and easy."
Cons: "They make you pay for any drink, even a cup of soda. So cheap airfare equals no free drinks. They don't even give a small bag of nuts anymore... All the airlines air cheap skates today. But what can ya do. That's what we get today."
Pros: "I felt deceived by Frontier. I knew paying the low fair I was going to get a bare bones trip. I was fine with paying for my own drink. I cannot believe that the airline is charging $40 bags for a carry on!!!!!! Also I had to pay an additional $27 each so my husband and I could sit together. Shame on you frontier. Of given the choice I will NEVER fly with this airline again. Everyone I tell about my experience has their own negative story to tell about Frontier. I suggest you change your practice before you go out of business. My final cost was double the original price of my original ticket. Just price the ticket as it should be."
Pros: "Boarded on Time Flight smooth and early. Only disruptions were at the airport its self."
Pros: "Cost of the flight was substantially less than another airline I was looking into and it was a nonstop flight, whereas the other airlines had 1 or 2 stops. Both flights were on time...everything went smoothly. Flight attendants were very pleasant."
Cons: "Paying for a carryon was unexpected; it adds about $35 each way), but you are able to carry a smaller bag at no charge."
Cons: "Bait & Switch or Bait & Pile Two plane tickets priced at 156.00 ended up costing 364.00 because I wanted to sit with my wife and we each wanted to bring one carry-on bag! Refused to pay an ADDITIONAL 45.00 each to sit in comfortable seats!"
Airlines flying from Mexico City to Philadelphia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mexico City to Philadelphia
Masks required on board, masks provided on flights from Mexico City to Philadelphia
Social distancing seating
Middle seats unavailable to book on flights from Mexico City to Philadelphia
Testing for antibodies, testing for symptoms for flights from Mexico City to Philadelphia
Waiving of change fees. Search flexible flights from Mexico City to Philadelphia