Everything about the flight was awful. Food pathetic, my monitor didn’t work, smooshed between 2 overweight passengers. Flight crew lacked simple etiquette.
Service was horrible. No leg room. Flight attendants were gossiping loudly behind me. Flight was late to leave and we were stuck at the gate once we landed.
The drink was terrible, hot tea
The crew could not have been better. I was really pleased with the movie selection. However, the food is really terrible. I got a dish that was chicken, mashed potatoes and green beans, which would have been acceptable had it not been covered in bbq sauce.
MY FLIGHT WAS CANCELLED!!!!!!!!!!! I DID NOT GET AN EMAIL NOTIFICATION!!!!!!!!!!!!! I WAS IN THE AIRPORT FOR OVER 11 HOURS!!!!!!
The fact that we are now charged for baggage and seats similar to the economy airlines. Service is also noticeably worse.
Seats were comfortable, even in economy. Personal entertainment at each seat with a good selection of movies and easy way to navigate to English language. The flight attendants were very nice, and they provided not only drinks but also a full snack tray to each person. Flight was right on time and announcement were in Spanish and English which was important for me as I don't speak Spanish..
The bags took forever to come out and we missed our second flight. We didn't know we had to pick up our luggage to be put onto the next flight
Boarding was very delayed. The flight was very delayed. There was never an explanation or acknowledgememt, of the delay and it seemed no effort to make up the delay while in the air. As a result, a great number of us missed our connections to Boston. Poor effort by AeroMexico and Delta
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.