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Cons: "When the airline knew the flight would be delayed for 5 hours org would have been good to know earlier than when we were in the way to the airport. It was a very long day at the airport."

Pros: "A good experience over all"

Pros: "It was a good flight and the crew was great."
Cons: "No USB outlets on the flight."

Pros: "I like the crew and seats"
Cons: "We had a 4 hour delay and then the screens didn’t work. Old plane that. Was a little scary to be on."

Pros: "Pretty perfectly executed flight."
Cons: "There was nothing not to like"

Pros: "Competent staff"
Cons: "Rude TSA employee"

Pros: "Landed early"

Pros: "landed a half hour early"

Pros: "Nothing"
Cons: "Flight was changed 2 hours earlier. The closed the flight early, so we could not check our bags and they did absolutely nothing to help us get through security faster. We missed the flight by 2 minutes after being delayed by TSA and had to rebook. While the JetBlue employees were minimally nice about it, JetBlue was disappointing, to say the most, at how everything was handled. I will certainly think twice about booking with JetBlue in the future."

Pros: "More leg room than most other airlines. Comfortable seats. Boarding in smaller groups prevents the mad rush typical of other airlines. Free TV/music. Overall Jet Blue is very nice to fly and reasonably priced for direct flights."
Cons: "The jacks for the headphones did not work well and the button controls for the TV were broken. The flight was delayed almost 45 min waiting on the food/beverage to be loaded on the plane"

Cons: "Flight was delayed 4 times"

Pros: "On time boarding and slightly early arrival"
Cons: "Sound of headphones was poor - staticky and garbled. It was hard to understand all conversations."

Pros: "Everything about the flight was great, except..."
Cons: "It was way too cold. Get the heat turned up on that thing!"

Pros: "Everything was perfect. The tickets, the way I was treated and the seating was plenty of room and service on the plane.Very professional."

Pros: "I have found this to be the best airline to fly."

Pros: "Ability to change reservation so easily"
Cons: "That I made reservation for wrong time!"

Cons: "Dirty tray and seat area."

Pros: "2 hr delay very rushed boarding"
Cons: "C above"

Cons: "3.5h delay"

Pros: "Friendly service"
Cons: "Getting parked in the wheelchair parking lot"

Pros: "We arrived earlier than expected and easy boarding."

Pros: "Good leg room, TV on every seat. Easy boarding and unloading"

Pros: "Exelente"
Cons: "Muy buen servicio exelente puntualidad y atención gracias"

Cons: "It was late about 30 minutes. But the overall was good."

Cons: "Delays. Poor communication."

Pros: "Boarding from back of plane"
Cons: "Didn't get snack I asked for and what I got (popcorn chips) I didn't like. Also chair wouldn't recline"

Pros: "Comfort Price"
Cons: "Nothing"

Pros: "All good"

Pros: "Perfect in time flights"
Cons: "Nothing"

Pros: "Everything else was fantastic."

Cons: "I should not have to wait over thirty minutes to retrieve my bag."

Pros: "As usual, everything was excellent! Traveling can be very stressful for some people, but I really recommend traveling with JetBlue; personally I feel like I'm at home, very comfortable. Thank you and keep up the good work!"
Cons: "N/A"

Pros: "JetBlue always provides quality service and is a consistent product."
Cons: "n/a"

Pros: "Understood there were thunderstorms up and down the northeast coast. But it is always helpful for the team at the gate to keep folks waiting there with 20 min delay here and there. I just got them on my phone."

Cons: "Idled on the tarmac for over an hour. Ruined my day."

Pros: "info was good"
Cons: "waiting for more then 2h and no offer for drinks or anything"

Pros: "Professional all the way. Great leg room excellent, friendly boarding experience. Well organized. Very comfortable and spacious gate accommodations. Good service on board as well as movie and tv selection. Flights were on time and luggage delivered promptly. All around 5 stars."
Cons: "Nothing."

Pros: "Fast, on time and comfortable. Good"

Pros: "Friendly people☺"

Pros: "Walking in to the Boston terminal was immediately relaxing. I got through the line quickly and once I got to my gate it was also very relaxing."
Cons: "Soba noodles were soggy, but not a deal breaker!"

Pros: "On time and comfortable."

Pros: "Wheelchair service and an offer to put me closer. To the front ."

Pros: "They also paged us and called us for a forgotten item in the plane."

Cons: "Delay, delay"

Cons: "Overhead space limited"

Pros: "Kiosk check in much improved from a year ago. Nice having plenty of scales pre checking in. Lots of kiosks."

Pros: "Everything"
Cons: "Nothing to mention"

Pros: "People were super nice"
Cons: "I wish there had been power plugs"

Pros: "Nightmare luggage situation ruined my whole trip and put my reputation in jeopardy because I don't have clothes to wear for jury duty today. I checked my bags personally after going through customs In the connecting baggage area then had a four hour layover and they JETBLUE couldn't get the damn bags on board! This is completely frustrating and costing me money as I miss work/jury duty waiting for luggage. Azores airline did a great job of luggage transfers. For the first time in my life my luggage came up the carousel within the first three bags."

Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Cons: "The food on the plain or snacks were to poor and not that tasty."

Cons: "3 hours late!!!"

Cons: "Small plane, feels cramped"

Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Cons: "sat on the tarmac for 3 hours because the pilot was late."

Cons: "The check process was ridiculous. There not enough room in the box for me to explain my experience but the ticket agent lied to me, said he couldn't take my bag until I got a paper receipt and boarding pass from a kiosk despite having had pre-paid for my bag and digital boarding pass. 25 mins wasted"

Cons: "It was all good ✈️"

Cons: "Faster lines at check-in. More courteous security personnel"

Cons: "Late taking off. Let's leave on time"

Cons: "No WiFi. Little service."

Cons: "Late and bumpy"

Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."

Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."

Cons: "Terrible"

Cons: "Left late"

Pros: "Didn’t like security. They were rude"
Cons: "Security"

Cons: "There was a dog barking the entire time that disturbed everyone."

Pros: "Nothing."
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."

Pros: "The food and the treatment"

Cons: "Compostable"

Cons: "Crying baby"

Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."

Cons: "The"

Cons: "Small seater aircraft was cramped"

Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."

Pros: "The LGA team did great in difficult situation"

Cons: "Crowded"

Pros: "Made friends on the way to Maine!"

Cons: "Late flt"

Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."

Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."

Pros: "None"
Cons: "Delays"

Pros: "Professionalism"

Pros: "The staff was was very accommodating to myself and my 19 month old daughter"

Pros: "Nothing"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."

Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."

Pros: "depart and arrived on time"
Cons: "cramped in coach"

Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Pros: "Nothing"
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."

Pros: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Cons: "Service and size of plane."

Pros: "Everything"
Cons: "No complaints"

Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."

Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."

Pros: "It was a great experience and the overall trip was great. I'm glad they made us change planes because there was something wrong with the plane. We had a delay and had to get a new plane. I'm glad they found the problem with their check up a on the ground than us be in the plane in the sky."
Cons: "Nothing really everything was well. Any problems all had a reason and the overall experience was great. Thank you for bringing me safe to my destination :)."

Cons: "My suitcase was damaged(torn through!)"

Pros: "Delta may not be the best however you can tell that they are always striving to be better each and everyday."
Cons: "There's always some personnel who slips through the cracks. I was told to please use the restroom located at the back of the plane versus the one closet to me at comfort class which is right behind first class. Didn't appreciate that much."

Cons: "Over an hour late."

Cons: "On the run way for 1 hour in line to take off"

Pros: "The salad was good."

Pros: "Lots of space"
Cons: "Better movie selections They lost one of our bags :("

Pros: "crew was miserable, they should retire, seems as if they do not like working with people, do not like their job. I have had many many flights with aa to know the difference"
Cons: "aa needs to have less flights departing, thus, having shorter take off wait time. get attendants that want to work and like their job."

Cons: "Need more comfortable seat, freezing air conditioning"

Cons: "Flight was late!!!!!! But plane was there at gate 2 hours b4 scheduled departure time"

Pros: "Flights were on schedule and my daughter got to her final destination early!"
Cons: "Everything was great!"

Pros: "We arrived early and everything went off without a hitch."
Cons: "Seats were really tight. Made worse by the person in front who had him s seat back."

Pros: "No blankets no entertainment"

Cons: "2 of our screens didn’t have audio working so couldn’t watch movies :-(. - assistants rebooted the systems but that didn’t help :-("

Pros: "Entertainment"
Cons: "Food Seats so tight"

Pros: "See above"
Cons: "See above"

Pros: "Empty seat by side"
Cons: "Overhead light not working TV screen not working Very average food"

Pros: "Having more room for our seats to get comfortable and that we had a dinner that was served. Was not expecting that"
Cons: "none"

Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."

Pros: "Things went very smoothly."
Cons: "Long layover"

Pros: "Good seats with a bit more room than most planes. Very good staff onboard."

Cons: "Nothing. It was cancelled with little to none explanation"

Pros: "Price"
Cons: "Outdated airplanes"

Cons: "Fo"

Pros: "Take-off and landing were smooth. Food quality was decent, could have been better though."
Cons: "One of customers was rude. One of hostesses kept on bumping into my arm, waking me up twice and hit me on accident with the food cart without apologizing. Did not provide enough snacks."

Cons: "Outdated 757. No individual entertainment. Power restricted to premium seats and was intermittent when it worked."

Pros: "Uneventful and on time"

Pros: "It was on time. Nashville airport is sparkling clean with very happy and warm staff throughout the facility. As opposed to Philthydelphia the city of Unbrotherly Love."

Pros: "It was just great"

Pros: "It was easy to travel"

Cons: "Delays"

Cons: "Delay seats."

Pros: "There was a lot to see"
Cons: "The screens were severely delayed and frustrating."

Pros: "No entertainment nothing"
Cons: "Nothing"

Cons: "Poor communication Delays -3 hrs"

Pros: "N/A"
Cons: "N/A"

Pros: "The fact that the lady at the counter was able to change our seats and put us all together."
Cons: "the movie screen being so far away"

Cons: "close it!"

Cons: "food options, departure delay"

Cons: "Bathrooms in the airport deplorable. Gates not so clean as well."

Cons: "Provide food would be better"

Cons: "Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle."

Pros: "Nothing"
Cons: "It was cancelled"

Pros: "I can't comment on food or entertainment and there is no N/A option. I did not purchase food or use the wifi for entertainment. The seat I upgraded to was comfortable and spacious even if it didn't recline (I sat in front of the OWWE)."

Pros: "No fees for carryon, like Republic charged on the way out"
Cons: "NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid."

Pros: "Take off was on time, and landed early."
Cons: "The woman boarding us asked me to combine my small items into one - and that was not the issue, it was her demeaning tone, and that there were several other passengers she had already let on with more than two consolidated items. Seats were very tight"

Pros: "again, nice and easy and well done."

Cons: "Need a better chess program"

Pros: "comfortable"

Pros: "good timing"
Cons: "snacks and beverages..."

Pros: "Movies"

Pros: "Fast, easy"
Cons: "It was all good"

Pros: "Comfortable enough"
Cons: "No choice of films. Turned round and went back to Philly after 30 minutes. Given a food voucher for an airport that was closing down."

Pros: "It was quick, easy and direct. Movies were good. Food was good."
Cons: "Long walks from gates at Shannon. Need to invest in people movers."

Pros: "Movie selection was great."
Cons: "Food was bland but okay"

Cons: "Too long of a line to get in the air and a bit long to get to gate"

Pros: "Crew"
Cons: "Long flight Very very uncomfortable"

Pros: "Smooth boarding, arrived to destination early and friendly flight attendants"
Cons: "????"

Pros: "Pilot made up time"
Cons: "Flight was over 2 hours delayed due to winds"

Cons: "WiFi did not work"

Pros: "The seats were comfortable."
Cons: "The Wi-Fi entertainment was a complete joke. This was the first time that I used it but the speed of the connection was intolerable. I was only able to watch 22 minutes of a movie on a 2 hour flight due to buffering. Also, the gate agent never announced my boarding group. It was only because of the monitor that I knew I could board."

Pros: "On time"
Cons: "Not asked for drinks"

Pros: "on time"
Cons: "so uncomfortable seating. united website wofirst offered us $200.00 each because flight was overbooked.we declined. united would not let us check in online due to having no bags. we had to go to airport desk who then sent us to kiosk. we used the kiosk and machine said we had to talk to an agent, who inturn had to see the see the size of our bags. (she was miserable). then she printed our a boarding pass without seat assignment. we then had to go to gate agent who told us we had to wait a couple of minutes. we returned to the gate agent who again said we had to wait .(she was miserable too!!) all the while, for 2 days, we thought of that poor man assaulted on the united flight as they forced him out of his seat and off the plane. was this going to happen to us??? we sat and watched many many crew members board, crew that did not work on the flight. finally we were given out boarding pass with a seat assignment . HATE UNITED!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "It's was a straight threw flight."
Cons: "The flight was delayed on the way there and on the way back. I checked the flights to see if they where running on time they said they where. Then I'm told the flight was delayed first 15 min then an hour. The Flight back was even worse the flight was suppose to leave Saint Louis at 3:30 to Newark was delayed 2hours and 50 minutes I checked the flight status said it was going to be on time. If I had know it wasn't going to be on time My son wouldn't have had to wait at the air port as long as He did"

Pros: "The crew."
Cons: "The seating space to compact. And too many delays on all my flights from Friday and Sunday."

Pros: "again the crew was great."
Cons: "nothing, it was a very smooth flight."

Pros: "Stewardess was extremely rude"

Pros: "Boarding was smooth and fast"
Cons: "Seat didn't recline"

Cons: "Airline did not provided information ahead of time related to carry on being checked on the gate bc of size. My carry on was small and still was checked at the gate because the aircraft did not have space for it. I was not provided with that information ahead of time"

Pros: "Nothing"
Cons: "They didn't event get drinks out to the whole cabin from Newark to Boston. Paying for Internet was ridiculous for all the other fees I had to pay. There was NOTHING to o on the plane at all with out paying for it."

Pros: "Free movies and TV shows between Newark and Houston"
Cons: "That the first checked bag is not complimentary."

Pros: "Nothing at all"
Cons: "Flight was delayed for 2 hours with late warning didn't get home till after 1am where I could have stayed some more in jersey with my family spending those 2 extra hours instead of boring airport."

Pros: "it was very comfortable"

Pros: "Nothing in particular"
Cons: "Uneventful"

Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."

Pros: "A very smooth ride"

Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."

Pros: "The girls at boarding area watched Tucker while I had to go back to the security area to get bracelets that I had forgotten they treated him like a king"

Cons: "The mixed snacks were horrible."

Pros: "Absolutely Nothing"
Cons: "Everything nothing was pleasing it was torture"

Pros: "Everyone was friendly"
Cons: "Everything was fine"

Pros: "The boarding process was on time."
Cons: "N/A"

Pros: "We arrived almost an hour early! I didn't know that was possible!"

Cons: "They had us wait in the runway for almost an hour not good when you have arrived airport not organozed"

Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."

Pros: "Not to crowded"

Pros: "Peaceful"

Cons: "Delayed for electrical problems. Not enough food on board. Squeaky seats."

Cons: "Long layovers, could have been shorter. Also not a huge fan of the tiny bag of snacks."

Pros: "Boarding was quick and ground staff was respecrful"
Cons: "Seats are way too small and I am only 5ft 7 inches short."

Pros: "The flight attendant was great!!"
Cons: "The delay and the issue with the plane computer"

Cons: "Take off delayed due to traffic"

Cons: "See above"

Cons: "The delays"

Pros: "On time!"
Cons: "No complaints"

Pros: "Nothing stood out"
Cons: "Late departure once again"

Pros: "Great service. Very comfortable seats!"

Pros: "The cost."
Cons: "Attendants didn't know how to work Directv sets so no one on plane had programming. One attendant thought it was a touch screen and it wasn't. Another said she would reset the system but never did."

Pros: "Very friendly and comfortable"

Pros: "The service was awesome!"

Cons: "Seats were too hard"

Cons: "Movies should be included in price or significantly cheaper. Maybe some basics included with newer movies costing $2.00 at most."

Pros: "The movies said they were supposed to be free."
Cons: "Yet two minutes in I kept getting kicked off."

Pros: "I was satisfied,no complaints."

Pros: "We flew to Minneapolis via Atlanta due to snowstorm that severly impacted Newark."

Pros: "The crew was nice and didn't have any problems when on board."
Cons: "The boarding was horrible. We were the first flight out in the AM, yet we boarded 25min late, stood another 20min on the connector after checking in & another 20min after getting in our seats. No announcements/expla were made or anything. Needless to say we landed MUCH later than we were supposed to"

Pros: "Got to Jax early, smooth flight, no untoward issue's."

Pros: "We arrived a little early."
Cons: "Seat was small"

Pros: "Got in 1/2 hour early can't beat that."

Pros: "Easy boarding and attendants we're very nice."
Cons: "Cramped and uncomfortable seating."

Cons: "No wifi"

Cons: "N/A"

Pros: "frontier was the best"

Pros: "Needs to get a exit row seat they took care of it with no problem or fee"

Pros: "Take off and landing was good. Flights attendants were very friendly"
Cons: "You had to buy your own snacks"

Cons: "Seating"

Cons: "Everything was okay"

Pros: "Nothing"
Cons: "Bags cost extra. The website said I reserved them but it didn't go through so at the airport I was charged $20 more. Water and coffee isn't even free! Such a rip off."

Cons: "Rude service"

Cons: "Being in the air"

Pros: "Nothing"
Cons: "Everything"

Cons: "Only 1 carry on allowed ( purse counts!)."

Pros: "No seat back lowering!"
Cons: "One hour late"

Pros: "It was fast easy simple. I thought charging for hand luggage as crazy but they seemed flexible about what a purse is. Ate nothing, didn't watch anything. Stewardesses warm and friendly."

Pros: "Courteous staff and easy boarding on he brand new plane!"
Cons: "You have to pay for any food or drink on the plane."

Pros: "Boarding was organized. The plane was clean. Staff were courteous."

Pros: "Courteous and fast service"
Cons: "I was unable to get nt seat on line, as a person with anxiety when flying this eases I had to check in at counter carrying that anxiety and that's not good for overall experience. Then I got hit with a charge to either carry on or check in travel bag ."

Pros: "Tried to get a refund voucher. No luck. Sad."

Pros: "I flew from Seattle to Denver. It was okay."
Cons: "When I flew from Denver to Philadelphia, the assent was excruciatingly painful for my ears. I thought my eardrums were bursting."

Pros: "Nice staff."
Cons: "Delay later than delay. Then another delay on tarmac."

Cons: "You have to pay $1.99 for water, or a snack."

Pros: "Great experience very professional and the price was excellent. Will definitely fly with frontier again."
Cons: "No complaints."

Pros: "Seems to be more leg room in coach than full fare airlines. Important to me as I'm 6'5"."
Cons: "Was surprised at gate with the fees for carry on. Pretty much wiped out any price advantage gained by flying this airline."

Pros: "No problems whatsoever."
Cons: "Traffic getting to the airport."

Cons: "Not enough staff in the boarding area to ask about luggage etc"

Pros: "Everything"
Cons: "Nothing"

Cons: "DELAYED"

Cons: "Charged me $200 for name change that I did not nerd"

Cons: "Delays are terrible"

Pros: "I had a baggage that met the online specifications- 14X8 but they still charged me $60 because it was not a "personal bag" -- they kept referring to it as a carryon."

Cons: "Sitting on the floor waiting to board due to limited seating in the waiting area."

Cons: "$40 for every Carry-on luggage"

Pros: "Horrible customer service"
Cons: "How they spoke to me and they couldn't tell me where my bags were. Customer service was horrible!"

Pros: "They share food no baby asked me, even to buy."

Cons: "That we had to buy drinks and snacks"

Pros: "The employees were all fantastic, very friendly and helpful"
Cons: "Would like wifi."

Cons: "Delayed almost 2 hrs....sitting on the plane..."

Cons: "Not enough leg room. It really sucked!"

Cons: "Paying for every bag. Not enough staff at check in creating long line. Waited for 30 min"

Pros: "No delay. price is good"
Cons: "on-line web page is NOT user friendly. Luggage charged for carriy on"

Pros: "Low cost tickets"
Cons: "High cost for luggage"

Cons: "Never told about the 40 usd"

Pros: "The lady who checked me in, in Orlando, was awesome. She really seemed to care about my needs. She should get 5 stars!"
Cons: "We were suppose to take off from gate 12 at 7:55pm. They changed it to gate 13, & we didn't take off until almost 10:30pm. NO explanation was given!!"

Pros: "Nothing"
Cons: "The hassle with my bag"

Cons: "the pilot almost crashed the plane"