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Again, leg room and comfortable seats make for the best of the airlines choices. It's a huge difference, and I will now always look towards JetBlue to travel, as long as they keep their prices competitive. Money is the critical factor for me, so keep it real, JetBlue. Keep it real.

Food and entertainment were really no better than other airlines, but that's really not critical for a relatively short trip from JFK to JAX. Cross country may be a different story, which some day I will get to evaluate.

nothing

I sat next to an extremely large man who literally took up half of my seat. He was so large that he had to put the arm rest up to take over part of my seat, the remote control to the TV was on the armrest which I could not access.... The flight attendants on the flight were SO loud and I heard them gossiping loudly in the back, it was quite unprofessional.

Delayed, poor dissemination of information, misinformation, and rude flight attendants.

Typical no frills flight. Small plane, cramped seating, got me there. My only complaint is the number of people who should be paying to check their bags , But carry them on knowing they will be stowed at no cost. This not only holds up boarding , but is unfair to those of us that follow the baggage requirements.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flight was delayed for over 2hrs. Updates from gate agents were not given on a timely basis and often didn't come till after the flight boarding time had come and gone. More communication the better.

Although our flight was delayed, we were constantly made aware by announcements from the representatives. They worked hard to constantly communicate the situation and even offered food vouchers for the inconvenience experienced by the passengers. I think that Turkish Airlines could learn a lot about customer service and satisfaction from Jet Blue Airways.

Delayed 3hrs later and was not accommodated with anything

Best airline and pstaff ever

The flight attendant was great!!

The delay and the issue with the plane computer

Nothing at all

Flight was delayed for 2 hours with late warning didn't get home till after 1am where I could have stayed some more in jersey with my family spending those 2 extra hours instead of boring airport.

Crews staffs are very helpful and friendly. Safe and ontime :)

The courteous behavior shown to seniors couple (us).

One of the bags was missing which could be collected only next day. It could have been delivered at our home. The missing and revisiting the airport caused lots of inconvenience. The staff was polite throughout however.

Boarding was smooth and fast

Seat didn't recline

Stewardess was extremely rude

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

again the crew was great.

nothing, it was a very smooth flight.

The crew.

The seating space to compact. And too many delays on all my flights from Friday and Sunday.