Find cheap flights from Milan to Memphis

MIL - MEM

Find cheap flights from Milan to Memphis

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Milan (MIL)
Memphis
Wed 1/27
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Top 5 airlines serving Milan to Memphis

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,935 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Cons: "Late"

Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"

Pros: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Cons: "No US carrier seems able to master smooth boarding without standing waits."

Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."

Pros: "Courteous crew."

Pros: "Great experience!"

Pros: "It was quick"
Cons: "The head sets cost $2 There wasn’t food served It was very cramped."

Pros: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Cons: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."

Pros: "What did you like? Decent meals, no charge for cocktails, blankets, pillows and head sets for everyone, friendly flight attendants, excellent entertainment options."

Cons: "Food was blah, not hot and watery"

Pros: "The free upgrade"

Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."

Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"

Pros: "We got on we took off and arrived on schedule just as it should be."
Cons: "N/A"

Pros: "The crew did their best to accommodate for the hot mess."
Cons: "The temperature was unbearable. My dirt and pants were soaked with sweat. It was very hot."

Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"

Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."

Pros: "Crew members were all very friendly and made the flight a nice trip as best they could."
Cons: "It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats."

Cons: "Additude of some of the crew. After a long talked off delay ,Rod would not give me a glass of water to take my evening medicines."

Pros: "Flight attendants were excellent, flight from Milan to JFK, while long was reasonably comfortable. Food was pretty good. Lots of free movie and TV choices. Leg room was OK."
Cons: "It would be nice if the seats leaned back just a little more for sleeping. Make certain you have used the restroom before you get to JFK and customs. Customs was a pain but I had lots of time between flights."

Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."

Pros: "The seats were comfortable,,,,,, And we flew fast than other airlines I been on, And wow the stewardess were the best , wow service was excellent,,,,,,,,,there was lotion in the bath room, And tooth brushes and tooth paste, wow loved it, Great flight, thank you."
Cons: "Really everything. Love the Korean airport, There was a small capsule room I rented for the time between flights ,,,,, and not have to leave the airport .....took shower and nap. Just what I needed, Then got me three sandwiches and big thing of orange juice at Seven Eleven,,,,, Ahhhhhh happy happy happy."

Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."

Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"

Pros: "Great service. On time departure. Early arrival"

Pros: "Nothing"
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."

Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"

Pros: "Delta gate agents kept everyone well informed and updated as to new boarding time/procedure"
Cons: "Flight was delayed by 4 hours and reason was not explained or obvious"

Pros: "Everything, smooth flight with an entertaining crew."
Cons: "NA"

Cons: "Direct flight, on time arrival"

Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."

Pros: "on time, good food, good films enough space to sleep in economy."
Cons: "the stewardess only went up one side of the plane offering eye shades and when i asked for one she seemed really miffed."

Pros: "Great service and staff. On time both directions."

Pros: "Itwas fast and easy."
Cons: "Nothing. Everyrhing was good."

Cons: "Delta's entertainment app does not work with Kindle Fire"

Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."

Pros: "Service was very nice."
Cons: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."

Cons: "Late taking off, and then unable to get to gate on arrival"

Pros: "Great service and gate facilities were the best anywhere"

Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."

Pros: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"

Pros: "Nothing"
Cons: "The flight was cancelled after waiting in the airport all day! I missed my conference on Thursday and Friday morning because I had to rent a car and drive! They did not seem concerned at all sbout money that was lost such as hotel, tickets for conferences and gas. All was said is the weather was bad snd we will get you out soon as we can."

Pros: "Very clean aircrafts"
Cons: "Don't like how you have to pay extra to pick your seat. This is something that budget airlines usually do, so I was surprised Delta did this. I was unable to sit with my boyfriend, because we elected not to pay additional fees to pick our seats, yet there were many open seats on our plane. I would choose United over Delta, as they don't force you to pay extra to sit with those you are traveling with."

Cons: "Was delayed 1.5hrs"

Pros: "Comfortable as plane was half empty."
Cons: "No entertainment available at all."

Pros: "Great cup of coffee, and some real lookers that were easy on the eyes :) on this flight. For an early morning flight this is always important. This was a connecting flight."

Cons: "Too little leg room; hit entrees poor tasting"

Pros: "Food in first class was quite good. Flight was smooth, and arrived early."
Cons: "The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic."

Pros: "Comfortable seating in business class Arriving JFK early."

Pros: "that there was a water and a blanket on each seat!"
Cons: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."

Pros: "Good airline"

Pros: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Cons: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."

Pros: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."

Pros: "Excellent and professional crew members"
Cons: "Nothing, the flight was smooth, most enjoyable"

Cons: "They seats were cramped and didn’t have a lot of cushion. The BBQ chicken lunch was not good. There needed to be more frequent water available"

Pros: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Cons: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Pros: "Quick"
Cons: "Basic travel, if you’re in the US, similar to what you’d find on Southwest. Bare bones but it’ll get you there."

Pros: "Flight was on time. Bathrooms were clean."
Cons: "Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken."

Pros: "Efficient, on-time service; plenty of overhead storage room."
Cons: "Small cramped seats were inappropriate for an international flight."

Pros: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Cons: "Having to pay extra for normal legroom"

Pros: "Flight attendants"
Cons: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."

Pros: "On time."
Cons: "The cabin crew was detached, and curt."

Pros: "Nothing"
Cons: "Everything, the service was terrible the food was terrible, we will never fly SAS again."

Cons: "The seats were very uncomfortable"

Pros: "Efficient processing of passengers onto aircraft."

Pros: "Food was very good on international flight. All personnel was extremely polite and courteous. Great movie selection. Everyone was greeted with headphones, a bottle of water, pillow and blanket"
Cons: "Nothing not to like"

Pros: "The service is nice, people are friendly, and good environment at airport!"
Cons: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Pros: "I purchased Plus and found it a good value. My seat on the overseas leg was comfortable -- though it could have reclined better. The food & drink service was conducted as at an elegant restaurant."

Cons: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Pros: "Softest landing ever"
Cons: "Not much entertainment but a domestic flight"

Pros: "Flight crew was curtious"
Cons: "I was seated in the emergency row and clearly had a cast on my right arm at check in and I was seated next to my travel companion. Required to move which was aggreivating."

Pros: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"

Pros: "I liked that we landed."
Cons: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Pros: "They were very accommodating to alternate diets. All staff were very friendly and helpful"

Pros: "Great movies. Lcd Screen is awesome"
Cons: "Somewhat unfriendly crew"

Pros: "People food"
Cons: "Seats small"

Cons: "The flight arrived an hour late."

Cons: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."

Pros: "The crew was lovely"
Cons: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"

Pros: "I booked through you and priceline. I chose the airfare that included the provision for one paid check through bag. was VERY careful to make sure I paid for this extra bag. When I got to the airport SAS said I had not paid for a ticket that included one checked through bag. I am very upset with this. Solution I will NEVER book through Kayak or priceline again..."

Pros: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Pros: "The service was terrific and the flight was quick and easy."
Cons: "Geneva airport was a zoo! Oslo was very nice."

Pros: "Flight was not full so there was plenty of room."

Pros: "Being on time"
Cons: "Jetlag from the previous flight, please do something about it, just kidding..."

Cons: "my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Cons: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."

Pros: "Price"
Cons: "Crew not friendly. One was very rude"

Pros: "Nice crew"
Cons: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."

Pros: "•Food was good •Wide variety on entertainment system"
Cons: "•Second bag was $120 •Boarding by group number would be more efficient"

Pros: "The entertainment system is top notch. And the food was actually good. The crew was very friendly and helpful."
Cons: "Couldn't use the WiFi without paying extra, even on an international flight. The seats are among the most uncomfortable I have ever flown in. There is so little room that it is virtually impossible to sleep, even on an 8-hour flight. The purser's English was atrocious, nearly incomprehensible, and he didn't seem to care whether anyone understood him or not."

Pros: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Cons: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Pros: "Too cramped"

Pros: "The flight staff was fantastic!"

Pros: "Boarding was pretty much a free for all"

Pros: "Sear had great leg room."
Cons: "No complaints at all, the pilot did a great job!"

Cons: "We were delayed before boarding, then delayed again upon landing. Hence, we missed our connection and had to fly to Copenhagen and not arrive in Helsinki until after midnight."

Cons: "Were informed about the cancelling of our flight 48 hours into the strike. Had to take another airline."

Pros: "Comfortable seating in PLUS"

Cons: "The fight was cancelled due to the on-going Swedish pilot strike."

Pros: "La ponctualité."
Cons: "Variété des boissons proposées."

Pros: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Cons: "N/A"

Pros: "Nothing"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Pros: "Cops is always a good reason to flight"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"

Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."

Pros: "The crew was amazing and extremely helpful!"
Cons: "The food could have been better"

Cons: "No entertainment facilities"

Pros: "Good crew, as usual with Air France."
Cons: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Pros: "Entire trip was easy and comfortable."

Pros: "Food"
Cons: "Entertainment"

Cons: "Not to be late ,and not to loose my luggege"

Cons: "Better in flight entertainment"

Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"

Pros: "Crew was very nice. Food was good and tasty."
Cons: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Cons: "shuttle from terminal to plane takes a long time. Flight left late"

Pros: "Over all everything was great, except the bags check in"

Pros: "It was on time"
Cons: "Hard seats Boarding was 35 min delayed"

Pros: "Great service and food."
Cons: "Tv screen is resolution is to low. Hard to see details."

Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."

Pros: "Comfortable, hospitality and wonderful service"

Cons: "No offer of snack with no egg in it."

Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Cons: "Couldn't make the connection....Overall....an aweful experience!"

Pros: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Cons: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Pros: "Flight was smooth"
Cons: "Food"

Pros: "The space and the people"
Cons: "Nothing"

Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Pros: "Speed, courtesy of the flight attendants"
Cons: "Landing was a bit rough, understandable due to the weather."

Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Cons: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Pros: "Friendly people on board"
Cons: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Pros: "The service and food were excellent plane was clean."
Cons: "No entertainment system"

Pros: "Boarding sevece was very nice and helpful Thanks so much"

Cons: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"

Pros: "The flight was good overall. Friendly crew good attention."
Cons: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Pros: "The food was good, the staff was very friendly and very nice,"
Cons: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Cons: "Late...delayed from algiers"

Pros: "Crew are efficient and friendly."
Cons: "Very small plane."

Pros: "Crew"
Cons: "No entertainment or usb plugsto charge."

Pros: "The crew did it’s best to get us on ASAP"
Cons: "The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal."

Pros: "Food OK, seating OK, crew professional."
Cons: "Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass."

Pros: "The people at the gate. Excellent the girl from El Salvador"
Cons: "The worst, the attitude of a crew member named Andrew."

Pros: "Where we sat."
Cons: "Earphones plug ins were scanty in their connections"

Pros: "short pleasant experience"
Cons: "baggage check is always complicated .they make a big deal over small items"

Pros: "Tried so hard to be friendly & cheerful to flight attendants & they were pretty humorless."

Pros: "The connecting flight was with air Canada. In general the flight was fine. Landed on a Saturday afternoon."
Cons: "What was not fine was the horror at the other end when air Canada lost my bag (which had my suit and prescriptions) and couldn't tell me where it was or when it would be delivered for over two days of calling between their service centre and one the ground people at Boston. The call centre was in India, no one in Boston would tell them what was going on. It should not take three days to sort, when the bag had actually been sent on the next flight (on Saturday evening) after the one I took. Fortunately, was able to borrow BP medication from a relative and ultimately had to spend money to buy new suit and clothes before bag finally appeared because I had business meetings for which I needed appropriate attire. Every other airline I gave flown where my bag was delayed was always delivered in 24 hours. This was not Brussels airlines fault, it was the fault of air Canada."

Pros: "Had to cancel due to flooding at my house. Air Canada was super kind and offered me a credit. Thank you!"

Pros: "Business class was comfortable."
Cons: "Flight was delayed 2 hours."

Pros: "Airplane was very clean. Flight was smooth and timely"
Cons: "Food was terrible. Certain attendant was condescending and rude for absolutely no reason."

Pros: "Service food on time flights"
Cons: "No movie for such a long flight."

Cons: "Our flight was delayed by 3 hours. The delay was announced after we had boarded and sat in the plane. Not acceptable. For the delay all that was served was water after about an hour, and pretzels and soft drink after two hours. Not acceptable."

Pros: "Overall a good experience. Had to pay for food but it was quite good so I didn't mind. Supposedly the crew were short staffed but I found them attentive and helpful and to be honest I believe the people who complained may have been a little precious."

Pros: "Crew was awesome"
Cons: "I got to my destination an hour after I was supposed to"

Pros: "Everything"
Cons: "The food on the flight to/from Delhi was too spicy to my taste. I'm generally allergic to certain spices and ended up eating next to nothing during the flight."

Pros: "Not anyone's fault --- delayed due to Fog. Then on rout to Ottawa when they started selling food, they ran out of the main breakfast meals and or cheese plates by isle 19."

Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."

Cons: "I am filing a complaint with regard to my recent flight on Dec 31, 2016 from Barcelona (BCN) back to San Francisco, US (SFO) on Air Canada, with a connection in Toronto, Canada (Flight # AC1915 and AC739). My wife and I were denied boarding at Barcelona because we did not have an ETA to visit Canada. However, we actually qualify for the Transit Without Visa Program, allowing us to transit through Canada to the US without an ETA. Please see below. My wife and I arrived at BCN airport in Barcelona before 11 am, more than 3 hours prior to the departure time of 2 pm for flight AC1915 to Toronto. Please see the attached bus ticket as proof, indicating we boarded the bus at 10:30 am at Barcelona city center. This is more than enough time for check-in processes. I knew about the ETA requirement prior to travel. However, I also knew that, as a Taiwanese national, we qualify for the Transit Without Visa program, allowing us to transit through Canada to the US without an ETA. The Canadian Government website states that: http://www.cic.gc.ca/english/visit/visas-all.asp#eta-exemptions “The following persons are exempt from the eTA requirement: • Foreign nationals seeking to transit through Canada under Transit Without Visa or China Transit Program.” Furthermore, also on the Canadian Government website: http://www.cic.gc.ca/ENGLISH/helpcentre/answer.asp?qnum=1092&top=16 “Travellers whose planes refuel in Canada going to and from the United States, as well as participants in the China Transit Program and Transit Without Visa Program, do not need to have an eTA or a visa to transit Canada.” We qualify for the Transit Without Visa Program because according to the Canadian Government website: http://www.cic.gc.ca/english/department/twov/travellers.asp • We are citizens of Taiwan • We hold valid Taiwanese passports (please see attached passport photo) • We hold valid US visas (please see attached green card photo) • We are traveling to Canada on an approved airline: Air Canada Rouge • We transit through an approved Canadian airport (Toronto’s Pearson International Airport, terminal 1, without a change of terminal between flights) • We hold a confirmed onward ticket to the US the same day (AC739 to San Francisco, departing at 6:55 pm the same day) • We arrive during operating hours for the US in-transit pre-clearance facility. During check-in, we were told that we needed an ETA and denied us boarding. I tried explaining to the supervisor on duty that day that an ETA is actually not required for us since we qualify for Transit Without Visa, using the arguments I presented above in this letter, as well as showing him the websites from the Canadian Government. However, the supervisor insisted that we needed an ETA, citing the general policy that Taiwanese citizens require ETA to visit Canada. What he did not realize was that we satisfy a very unique case that did NOT require an ETA."

Pros: "The entertainment was first rate. Seats -although snug and with no room to spare (like all other flights) declined nicely with seat adjusting too. Seems like on other airlines this isn't the case. Outbound flight - staff were friendly, smiling, warm and welcoming."
Cons: "Very full flight. Did not like boarding process in Toronto - b fore filtering into zones it was crowded and felt a little like we were cattle being herded - unpleasant! On return flight staff were robotic - nothing warm or personal. Food was bland, poorly prepared and presented - but no different to any airline I've flown on. Late take off but we were kept informed by pilot. I"

Pros: "I liked nothing. Lech Grabinski"
Cons: "my flight was late by 3 hours, lousy airplane, no service, no food, never again on Air Canada, even for free, Lech Grabinski"

Cons: "Delayed 3 hours"

Pros: "The boarding process was confusing. The flight attendant did not bring me my food when she was serving the same row. The pastry snack was not good at all."
Cons: "International connection was delayed and we had to skip lines and run from gate to gate. There should be unboarding priority to people with connections."

Pros: "Nothing"
Cons: "They didn't let me board because I changed the original return ticket paying with a different credit card (still mine)...although they processed the payment and sent me a confirmation ticket"

Pros: "Efficient boarding and unloading. Cabin service was fine but the food in economy was marginal."
Cons: "The food was too TV dinner like. Lufthansa did much better."

Pros: "we sat on the airplane for over 3 hrs , waiting for someone to clean the waste water from the plane.! it was very alarming the lack of service , never seen anything like that before !"

Pros: "The flight attendants were vey kind, and the landing was very smooth. It was an excellent flight."

Pros: "Very accommodating with the seating, flights on time"

Pros: "Crew was very friendly."
Cons: "Didn't realize AirCanada Rouge didn't have entertainment, which allowed me to get work done...but you know, movies are cool too. Also the seats are super close together and make it a bit clostrophobic."

Cons: "No entertainment for such long flight."

Cons: "Long wait as usual to get on board. Delayed an hour."

Pros: "Once we got in the air, the flight was a short 35 minutes and fine."

Pros: "Good service"
Cons: "Nothing much for breakfast"

Cons: "Horrible to say the least Never made it to Toronto"

Pros: "Crew was ok and once delayed depart started boarding went well. Pilot's initial Intro good - but no Updates from cockpit."
Cons: "Boarding delayed 1.25 hours so missed last GO bus transfer/pickup causing severe inconvenience/time loss. Video terminals not working 1st 1.5 hours but no comp for these anomalies unlike AetoMexico.Food overpriced. Maple Leaf Lounge a joke for non-drinkers - bring back proper food. 3 across seating horribly crowded."

Pros: "All the crew was nice and helpful"
Cons: "No wifi, bad tv options, bad food,"

Pros: "The flight attendants tried their hardest to keep issue minimal."
Cons: "The second engine needed for take off had issues so the airline tried to get second engine replaced. Unfortunately the second engine also controlled the air conditioning. We waited through 3 engine replacement tries in the hot Italian summer inside a hot cabin with approximately 150 passengers. Almost an hour later, engine was replaced but damage was done. Many transfer flights had to be rescheduled for later flights. Where was the reimbursement???? Just a million thanks for our patience. Time is money"

Cons: "The flight attendants were overwhelmingly rude and unhelpful."

Pros: "When my food was late they refunded it"
Cons: "The boarding times were quite far behind The lack of TVs was unfortunate, and renting an ipad instead for more money is cheap."

Pros: "A few of the crew members were very pleasant and professional. The choice of movies was good, though I had to sit through five minutes of advertisements before they started."
Cons: "I was flying from London to the U.S. with a connection in Toronto. One of the crew members, who was somewhat rude, told me that I would need to fill out Canadian and American customs forms and go through both in Canada, and to not "stop for coffee" as the plane was 20 minutes behind schedule. I had a question about the Canadian form and asked another crew member who told me (correctly) that the first crew member was wrong; I did not need to fill out the Canadian form or visit Canadian customs for my one hour layover. When checking in at the kiosk, my seat was shown as an aisle seat so I didn't try to change it, but my boarding pass printed a middle seat which is very uncomfortable for a tall person."

Pros: "I liked how you had movies to watch although they were outdated. The bathrooms were okay."
Cons: "You have to download an entertainment app and if no one tells you to then you are screwed. The food was awful, like baby food for adults. The chairs need to be able to move back more. The flight delays are just wrong."

Pros: "Able to check carry on before boarding."
Cons: "The flight was delayed an hour and the lounge was not large enough to accommodate all of the passengers in Toronto."

Cons: "Our flight originating in Halifax was 1.5 hours delayed and we knew there was no way we would make our connecting flight in Toronto with a 40 min window to pass through customs, US immigration, and reenter security into the US bound F gates. We requested to be rebooked for early the following day to avoid being stranded in Toronto. Acknowledging it was unlikely we could make the connection, the staff told us that because the computer didn't list it as a "missed connection", they could not take any steps to rebook us. Of course, we missed the connection and were stranded for an entire 24 hours in Toronto with two small children."

Pros: "They surprisingly didn't lose our bags...on this flight."
Cons: "Where to start?! Air Canada is by far the worst airline I have ever flown on. initially there was no information on what gate we were supposed to go to. The timeline of when the gate was going to be told ended up being 45 minutes later than initially projected which turned out to be an hour before the flight was supposed to take off, which didn't leave much time to make it through passport control and to the correct gate. The flight was then delayed over an hour before we were able to board. Once we boarded the flight, we were delayed again an additional hour. We finally took off and landed in Toronto to be delayed yet again before we could go to our gate. Once we go to our gate (close to 30 minutes after landing) the gate would not work and we were stuck on the plan an additional 30 minutes. What was supposed to be about a 9 hour flight turned into almost 12 hours of misery. I will never fly air canada again. The best part about air canada is how every canadian I talked to say "oh yeah, they are such a "terrible" or "shitty" airline."

Cons: "Flight was delayed an hour with no updates. Luggage pick up was slow"

Pros: "From the comfort of the seats to the movies to the great tasting food, there isn't anything they could have done to make my flight any better. Thank you Air Canada."

Pros: "nothing"
Cons: "the drip drip long delay. could have stayed in the main terminal If the delay was announced immediately."

Pros: "We arrived nearly on time."
Cons: "They changed our gate three times and boarding was inefficient (it took them almost an hour to load a small plane) and led to a late takeoff. The customs process was ridiculous. Crew did not seem to care. No food was provided on a 6 hour flight that boarded at 6pm. Most people would not have thought that they needed to eat dinner before the flight. You had the option of purchasing snacks. The people in the rear of the plan did not receive the honor of buying snacks (or even getting a cup of water) until 3 or 4 hours into the flight. Uncomfortable seats. Avoid Air Canada until they get their act together or they lower their prices to reflect their new status as a discount airline."

Pros: "I somehow got upgraded to business class. It was an incredible experience. What is there not to like about free champagne, a great selection of wines, a seat that feels like a bad, and the best service? Highly highly recommend."
Cons: "Nothing. Everything was amazing."

Pros: "May eventually get home."
Cons: "Damn Turkey political instability!"

Pros: "Again, nice selection of entertainment and great crew."

Pros: "Great staff, smooth flight"

Pros: "The crew were really friendly."

Pros: "The crew was amazing they always wanted to felt comfortable during the flight"

Pros: "Great"
Cons: "Nothing"

Pros: "Aircraft temperature was nice, which is controlled by the pilots"
Cons: "United boarding system was down United flight attendants on my flight said they would not help us in emergency over an announcement Outdated seat entertainment with directv THAT YOU HAVE TO PAY FOR Seats always feel too small but I’ll just include it here"

Pros: "All flights were on time or early and luggage made it to final destination with me."
Cons: "Wish they had another snack option besides just pretzels."

Pros: "Staff were efficient, polite and very professional. The flight was 20 min early at arrival. The plane was clean and comfortable. The entertainment very good."

Pros: "Easy short flight."
Cons: "Plane was pretty compact and crowded."

Pros: "Flight was on time and efficient"
Cons: "Flight attendants always behave as if they barely have enough patience for you with your silly needs and requests. They border on being rude. This is not just this flight- but a signature of United. Maybe it is time to stop staffing international flights based on seniority, and let someone with more passion for customers come in, or swap staff with Singapore airlines."

Pros: "Power ports at the seats basically worked, thank goodness. If you pay for Economy Plus, there's a basic, humane amount of leg room."
Cons: "The bathrooms have been narrowed so that an average male can't turn around without contortions. The conditions, overall, are subhuman."

Pros: "Plane size"
Cons: "Pilot driving way to fast"

Pros: "Flight to Italy fine"
Cons: "Flight was a Lufthansa flight operated by United, sold by webjet...there is not a United counter in Malpensa. Train was delayed, we arrived an hour b4 Flight, would not let us board. United is offering FREE re ticketing but webjet is extorting 480.00 additional on top of the 641.00 ticket...6 calls to webjet..several hours of frustration. I have used kayak for years...I will research reviews on all future purchases thru this web sites associates. Kakak...webjet is creepy company...check their references...yuk!"

Pros: "United does everything right. Organized and beautiful experience from check in to baggage claim."
Cons: "Seating in economy is like sitting in a high school locker for 8 hours of your flight."

Pros: "Legroom - they held flgt"
Cons: "terminals too far apart for reasonable transfer"

Pros: "Also united forced me to check my bags because I got a basic economy flight will never use them again it cost an extra 50 dollars."
Cons: "Also united forced me to check my bags because I got a basic economy flight will never use them again it cost an extra 50 dollars. The one guy on board was creepy Newark airports eating system made me go to 3 different iPads one for food one for drink and one to pay. Just let me pay when I order!!! Also bad signage"

Pros: "Terrible!!"
Cons: "Everything was terrible, no sympathy from United at Newark, not even an I'm sorry from them."

Cons: "Didn't make this flight either. Still in Dallas"

Cons: "Crew couldn't do anything to accommodate my diabetic wife"

Pros: "Everything for this flight was as expected for my ticket purchase."
Cons: "I had no problems with this flight."

Pros: "Boarded on time."
Cons: "Houston had a 40 minute wait on the runway"

Cons: "Over an hr late departing :-("

Cons: "Entertainment system and WiFi was broken on the flight."

Pros: "Getting home safely; entertainment choices; wine"
Cons: "Tight seats, but economy is that way."

Pros: "Crew was friendly and efficient. Snacks - coffee and stroopwaffle were MUCH better than what is typically available without cost."
Cons: "Engine noise made safety instruction and pilots commentary incomprehensible. Plane was equipped with wifi, BUT you needed to download an app to get access - which is a catch 22. Couldn't download the app because I needed wifi access, which I couldn't get without the app!"

Cons: "Newark's security line is a logistic horror"

Pros: "Check-In was very fast and easy. Counter assistance was top notch"
Cons: "It wasn't United's fault that their flight was delayed so that was the only snafu in the entire trip"

Cons: "Worst experience of my life's flies. United missed mine and my parents luggage, delivery after 5 days, made us to loose good part of our appointments. Very disappointed with United."

Pros: "Getting back home and not having to be afraid that United would lose my bags again."
Cons: "That United lost my bags, then said it will take 10 weeks to see my money back, than charged me for changing the flight (since I lost my vacation because I didn`t had my bags, I had to come back earlier), then put me in a plane with no room for carry-ons (let me rephrase... there was room, but allowing groups 1, 2 and 3 to get in with humongous bags didn`t leave any room for the mere mortals at group 5.), then taking an HOUR to send the bags up to the tray at the Houston airport. Worst vacation ever."

Pros: "First time flying united. It was a little rough landing back in Memphis though. I'm not sure what that was all about."
Cons: "N/A"

Pros: "The flight attendants were great and took the time to care for passengers. One guy was suffering from a migraine and the flight attendants did all they could to assist the gentleman with his issues."

Pros: "Smooth takeoff and landing. Luckily no turblance. Crew members were helpful and courteous, and added a little humor to their jobs. Good job!"

Pros: "On time, good service"

Pros: "Food service better than expected. Pleasant and efficient crew. Comfortable."
Cons: "Malpensa Airport. Too much walking and waiting, especially the long distance from check-in to boarding gate. Just mentions this for information as the issue is an airport problem. However, the airline will be greeting some frazzled travelers. And the your airline received us well!"

Pros: "The"
Cons: "The entertainment system did not work. The plane took off late, we were in the plane for over 8 hours and the movies kept dropping. I will never fly in United to Europe again. Our flight attendant was very slow, the other side had their food like 10 minutes before us. When it was our turn she was out of chicken. We were four traveling together and purchased our tickets at least two months in advance and they didn't seat us together."

Pros: "Fast flight home"
Cons: "The 3 hr layover in Houston"

Cons: "You will be seeing a formal compliant and expect a refund. We will not be using Kayak again."

Cons: "My name is Elizabeth and everything was OK"

Pros: "Really helpful, attentive, and nice crew. Rare to find these days. Also the newer seats were more comfortable and the entertainment options were really nice."
Cons: "Boarding could have gone a lit bit smoother. Makes no serve the way the boarding zones are assigned, causing jams on the place during the boarding process."

Pros: "Same as above."
Cons: "Same as above"

Cons: "One of the male crew was not too friendly. He never smiled. The other attendant was more pleasant."

Pros: "The staff was so helpful and kind."

Pros: "The captain kept us frequently apprised of activities to rectify a late departure. Cabin crew was very friendly."
Cons: "Tray tables looked like they hadn't been cleaned in weeks. Food was really awful."

Pros: "That I arrived to Memphis on time!"
Cons: "That the air isn't on until its time to board, instead of being a lil before its time to board."

Pros: "More comfortable"
Cons: "Lots of turbulence"

Pros: "On time and even early"
Cons: "Return flight wouldn't allow overhead cartons but made it up by bringing carry on to us"

Pros: "Crew were great"

Pros: "The staff was wonderful."
Cons: "The return flight was delayed several hours however there were several emails updating the status of the flight."

Pros: "Food and entertainment were ok"
Cons: "The temperature in the plane was really too cold. I have complained a few times and I have seen other passengers doing the same but the problem was not solved"

Pros: "crew was friendly"

Pros: "It was good"

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Milan to Memphis

Airlines flying from Milan to Memphis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Milan to Memphis

Mandatory masks

Masks required on board, masks provided on flights from Milan to Memphis

Social distancing seating

Middle seats unavailable to book on flights from Milan to Memphis

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Milan to Memphis

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