|Flights Arrive in||Ketchikan|
|Flights Depart from||Minneapolis St Paul|
|Airlines||American Airlines, Delta|
This plane had more legroom than our international flight which was strange but at least it was better.
See prior response
The in flight staff was very friendly
Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(
Crew was friendly and efficient
There wasn’t any entertainment but that was ok.
The seats were comfy and spacious.
Delayed for about 45 mins
love that each seat now has a USB connection to charge your phone
headphone jack to watch movies shorted in and out constantly
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
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