Find Cheap Flights from Minneapolis St Paul to Los Angeles (MSP - LAX)

Spirit seems incapable of coordinating arrival times and gates with an airport - both flights I took, we had to wait for 20+ minutes to be able to access our gate, even though we landed on time and not early

Poor customer service

Pilot and apologies on the delay!

Check in experience is bad, a desaster. It took me almost An hour to check in a baggage with a boarding pass already in my hands!! The crew was warching a tv show in her iPad during flight!

The flight attendants were superb.

Nothing

It was cancelled... did not get notice until I was already at lax

Paying the extra money for a seat and a bag makes boarding faster

Paying for the seat and the bag duh

Happiness, helpfulness, good cheer from the staff.

Only 2 restrooms on the plane.

Price

45 minutes late in leaving Crowded

Pilot and apologies on the delay!

Check in experience is bad, a desaster. It took me almost An hour to check in a baggage with a boarding pass already in my hands!! The crew was warching a tv show in her iPad during flight!

Poor customer service

Paying the extra money for a seat and a bag makes boarding faster

Paying for the seat and the bag duh

It was cancelled... did not get notice until I was already at lax

Arrived early

Crammed seats. Lousy snacks for food. No entertainment

I used to fly sun country every other month for work. It was affordable, reliable, great customer service. They were recently bought out by Apollo Investment Group and they have gone in serious decline since then. I will never fly this airline again. Hidden fees, poor customer service, 4 hour hold time to speak to an agent, *carry-on fees*-- just a bad airline at this point.

Nothing small or budget when it comes to boarding, flying and landing experience . Took MSP to LAX e route to China.

On time, friendly staff. Breeze to check in from Terminsl II at MSP

Most everything was great.

No entertainment options or wifi available was a bummer.

I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus.

Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated.

Getting out of the plane

Wobbly, tight seating. Broken tv/entertainment system. No legroom. No warning before turbulence.

I love the snack choices and that entertainment was provided.

Great crew! Boarding was efficient, flight left early, plenty of room on board.

No screens in headrests, seats don’t recline.

The way the pilot announced what areas we were flying over.

Happiness, helpfulness, good cheer from the staff.

Only 2 restrooms on the plane.

good price

The seats are not comfortable, the plane was cold, there is not inflight entertainment and no drunk service.

Nothing small or budget when it comes to boarding, flying and landing experience . Took MSP to LAX e route to China.

On time, friendly staff. Breeze to check in from Terminsl II at MSP

Flight was on-time.

Check in crew were robotic, lacked enthusiasm. Is management competent? Are they leading, or directing? There is a difference, and one is more effective than the other. If morale is low, if employee satisfaction is low on what is visible to the passengers; then I wonder about what passengers don't see: maintenance crews, safety, quality assurance. I heard lots of grumblings from other passengers about bag policy. Provide first class service to your employees, and they will provide first-class service to your customers.

The price is good, and it is on time. I didn't got kicked out.

The baggage fee shows on the app is not exactly correct. I paid more for my baggages when I am doing check-in.

The crew was friendly. It was a direct flight. We arrived on time.

You charge fees to pick a seat! You charge fees to bring a bag! I already paid for the flight! How greedy can you get?

It was cancelled... did not get notice until I was already at lax

Spirit seems incapable of coordinating arrival times and gates with an airport - both flights I took, we had to wait for 20+ minutes to be able to access our gate, even though we landed on time and not early

Poor customer service

The flight attendants were superb.

Nothing

I used to fly sun country every other month for work. It was affordable, reliable, great customer service. They were recently bought out by Apollo Investment Group and they have gone in serious decline since then. I will never fly this airline again. Hidden fees, poor customer service, 4 hour hold time to speak to an agent, *carry-on fees*-- just a bad airline at this point.

Flight was on-time.

Check in crew were robotic, lacked enthusiasm. Is management competent? Are they leading, or directing? There is a difference, and one is more effective than the other. If morale is low, if employee satisfaction is low on what is visible to the passengers; then I wonder about what passengers don't see: maintenance crews, safety, quality assurance. I heard lots of grumblings from other passengers about bag policy. Provide first class service to your employees, and they will provide first-class service to your customers.

Crew was nice

I paid for my ticket, but when I went to check in the day before my flight there were fees I had to pay that I was not aware of and had no choice but to do so. They do not offer and free carryon bag. If you pay online you have to pay an extra $30 for a carryon item or $20 for a checked bag. These fees apply to your destination and your flight home as well. On top of that, you have to pay for your seat. All in all I was not happy with my experience with sun country. I am normally not someone who writes poor reviews, but this was definitely the worst airline I’ve ever used.

Direct flight.

Not allowing a personal item and a carry on bag for free. Seats were uncomfortable. No free entertainment (like on Delta flights). Boarded and didn't take off for another 50 minutes due to slow loading of baggage.

On time arrivals even late departure.

Poor customer service

Paying the extra money for a seat and a bag makes boarding faster

Paying for the seat and the bag duh

It was cancelled... did not get notice until I was already at lax

The crew was friendly. It was a direct flight. We arrived on time.

You charge fees to pick a seat! You charge fees to bring a bag! I already paid for the flight! How greedy can you get?

Arrived early

Crammed seats. Lousy snacks for food. No entertainment

The price is good, and it is on time. I didn't got kicked out.

The baggage fee shows on the app is not exactly correct. I paid more for my baggages when I am doing check-in.

Smooth flight and on time.

My luggage was lost.

On time arrivals even late departure.

It was cancelled... did not get notice until I was already at lax

Spirit seems incapable of coordinating arrival times and gates with an airport - both flights I took, we had to wait for 20+ minutes to be able to access our gate, even though we landed on time and not early

Poor customer service

Pilot and apologies on the delay!

Check in experience is bad, a desaster. It took me almost An hour to check in a baggage with a boarding pass already in my hands!! The crew was warching a tv show in her iPad during flight!

Price

45 minutes late in leaving Crowded

Happiness, helpfulness, good cheer from the staff.

Only 2 restrooms on the plane.

Spirit seems incapable of coordinating arrival times and gates with an airport - both flights I took, we had to wait for 20+ minutes to be able to access our gate, even though we landed on time and not early

Spirit seems incapable of coordinating arrival times and gates with an airport - both flights I took, we had to wait for 20+ minutes to be able to access our gate, even though we landed on time and not early

Great crew! Boarding was efficient, flight left early, plenty of room on board.

No screens in headrests, seats don’t recline.

The flight attendants were superb.

Nothing

Pilot and apologies on the delay!

Check in experience is bad, a desaster. It took me almost An hour to check in a baggage with a boarding pass already in my hands!! The crew was warching a tv show in her iPad during flight!

The flight attendants were superb.

Nothing

Spirit seems incapable of coordinating arrival times and gates with an airport - both flights I took, we had to wait for 20+ minutes to be able to access our gate, even though we landed on time and not early

Poor customer service

On time arrivals even late departure.