I paid $100 dollars for my flight to Orlando with Spirit and I paid $100 for my flight home with Delta.
Delta didn't charge me $45 dollars to CARRY ON one bag- and they sent my ticket (for free) to my cell phone.
Spirit has so many ludicrous hidden fees- $45 to CARRY ON a bag? That is beyond stupid- and $5 if you don't have access to a printer in order to obtain your boarding pass?
I'll never fly spirit again.
The customer service rep would not print my boarding pass. She would not get the manager when requested. She covered her tag so I could not see her name. At one point she jumped from behind the counter to steal my phone.
Spacious seats & somehow we scored 2nd row. That was a plus.
We were unaware that spirit moved to Terminal 1 at MSP- might want to make that clearer on Google and elsewhere. Also, some guy was let onto our flight and he had a ticket for a completely different flight. How does that even happen? Seems like a serious security breach, figure it out.
I didnt eat the food, so I have no comment there. Or the entertainment. I found a kind stewardess who snuck me some water. It was otherwise unavailable for free. I was able to avoid incurring extra fees.
Spirit is the way to go if you are flying alone, don't have any baggage (including carry-on), don't need to be on time, don'[t want to be comfortable, don't mind rude attendants, and like to pay more for such an experience!
Deceptive pricing -- I did not see full, true cost of baggage including taxes and fees until I got my email receipt! Seats were cramped and did not recline. My flight was delayed in the air supposedly because of storms, but a colleague flying the same route at the same time on a different airline had no such trouble. After finally landing, we sat 45 minutes before getting to a gate. The flight attendants were rude about seat belts and bathroom use. Uncomfortable, unreliable, slow, unclear and NOT cheaper than other options! I can think of no reason why I should ever use this airline again.
More legroom than some other flights I have been on. Smooth take off and landing. Not a bad flight.
Delayed flight by one hour then plane had to be de-iced causing more delay.
Slim seating. People seated in isle were bumped. I was glad I wasn't any bigger sitting in the middle seat.
No peanuts/snacks and no entertainment was offered.
We had to detour due to weather.
Beverage was slow coming and quickly picked up.
The first leg of our trip was fine, and we were able to check in right away.
The second leg (out of MSP) was a disaster. You have to pay to check in online, so everybody decided to do it at the airport. As a result, we waiting an hour and a half to check in (completely unexpected) and would've missed our flight if they hadn't held the plane (since everyone else was late checking in too). It was very stressful, and they didn't tell us that they would hold the flight, so we thought we were going to miss it. Not a good experience for our first time flying with Sun Country :(
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