Good service. Nice to have a meal and drinks for still a relatively short flight. Seats were more spacious than I was expecting.
Flights were delayed.
free meal and free alcoholic beverage!
Aeromexico treats everyone like there in first class
Overall planes were ontime Staff pleasant. Tv entertainment was certainly adequate
Food was terrible Both trips a bun with mystery meat and cheese And a pudding on the side My last overnight trip my seat didn’t recline making sleeping almost impossible
Aeromexico’s staff went above and beyond to provide a world class experience. I highly recommend giving Aeromexico your business. Five stars all the way!
I loved the First Class upgrade for being a frequent flyer.
The flight crew was friendly enough. No carryon barggage fee, no checked baggage fee.
The flight crew was friendly; however, they were never able to tell us which gate we were landing in. We ended up barely making our connection after the final call for boarding with the 45 minute delay from de-icing in MSP. It would have been nice to know the gate number before getting off the flight so that we knew where to go in the terminal. A complimentary snack or breakfast wasn't provided on the 4 hour flight, and they only came through once with the beverage service.
Captain informed us about what was going on with the flight
Had to wait 3:45 hrs for flight as attendant got sick
Boarding process was smooth, appreciate the direct flight, especially during the winter months. No delays.
Seat support and comfort could be better
I liked the direct flight and the fact that the plane was not overbooked.
I did not like the fact that they make you pay to pick your seats before you get to the airport! And if you call they say they cannot tell you how full the fight is going to be? Definitely a lack of legroom, But as somebody else said I could fly first class if I wanted to c but as somebody else said I could fly first class if I wanted comfort LOL
Quick check in, good boarding, great staff.
|Avg. Flight Duration||4h 37m|
|Flights Arrive in||Santa Maria Huatulco|
|Flights Depart from||Minneapolis St Paul|
|Airlines||Aeromexico, Sun Country Air|
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