Find Cheap Flights to Santa Maria Huatulco

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Arrived earlier than expected. Were seated in the emergency row, great legroom. Leather seat, comfortable.

Boarding was late. Had to wait.

Good customer service from the crew.

The flight was delayed.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Check in took nearly 2 hours very disorganised.

Check in

Excellent! On-time, great service. Did I say on-time already?

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.

FLIGHT WAS 2 1/2 TO 3 HOURS LATE IN LEAVING. WHAT WAS WORSE THAT THE BOARD SWITCHED GATES FOUR TIMES; ALL A LONG DISTANCE APART; STILL SAYING THE FLIGHT WAS ON TIME. IT WAS DIFFICULT TO GET INFORMATION. THEN THE BOARD HAD THE INITIAL "G"; WHICH MEANT IT WAS DELAYED.... THEN LATER CHANGED TO "B"WHICH STILL MEANT IT WAS DELAYED BUT APPARENTLY WAS GOING TO LEAVE FROM THE NATIONAL GATES... ALL WHICH, ONCE AGAIN, WAS VERY DIFFICULT TO FIND OUT. VERY FRUSTRATING!!

The plane was fine. Seating was comfortable.

One day before my flight, I called Interjet to verify my flight. They assured me everything was good to go. At check in, however, I was told that my reservation was on hold, and that there was a balance due of $60/ticket, or $120 total for my wife and I. They were unable to explain the reason for the charge, only that the travel agency had not paid the fare in full. I booked with Airfare.com, so I called the agent there. He told me I was confirmed and ticketed, and I didn't owe the airline anything. Interjet would not give me a ticket without first taking my payment of $120. I was forced to pay it, or else miss my flight. I reluctantly paid the $120 at the gate so that we could board the plane. I don't know where the lack of communication lies between Kayak, Airfare.com, and Interjet. I will say that I Will Not do business with Airfare.com again. If I fly Interjet, I will not use Kayak either. I will book with them directly. Buyer Beware!

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Nice seating

Wait at airport under construction

The crew and staff were very nice and accommodating, so no complaints there.

I actually had a rather bad experience, but it was with the Mexico City airport, not Aeromexico. Honestly, no major complaints. Thank you.

Interjet is awesome, I'm glad that Mexico extended this service to the US. Personnel are profesional and friendly, airplane is comfortable and you get drinks and snacks (not like AA that nickle and dime you). Definitely a keeper!

I liked everything!

The fly was on time and we arrived to LA 15 min prior to our schedule

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.