Crew and cabin were very good. Movies were mostly old or very old (wizard of oz, gone with the wind). Knee room is a bit short, but not horrible.
It was great. I had an exit row seat so I had a ton of legroom. The service was good and the food was decent.
Aircraft used was a 10 year old 767 which is being maintained in excellent condition. Business class was very comfortable and reclined sufficiently to allow me to sleep. The crew were excellent and very attentive. The only two unfortunates were a) food quality, the beef was very tough and below the standard for business class service; and b) the onboard entertainment offered little for non-Mongolians. All around, I would gladly fly MIAT again.
The flight was on time and the aircraft new and well-maintained. Service was friendly and well carried out. Seating on the 737 MAX in business class was comfortable enough that I could doze off during the 4 hour flight. Arrival in Ulsan Baatar was on time and baggage delivered to the belt quickly. I was pleasantly surprised by the entire event and have no trouble recommending MIAT.
No entertainment display working whole flight it was like a veggie 😒
It we as a pleasant flight. Good helpful and happy cabin crew. Food was okay, not to write home about. Drinks good. Entertainment okay.. Seat space good , comfort acceptable
Weren’t even given earphones to use the entertainment system
Very friendly and attentive flight attendants, good food service. Seat was comfortable. However, the in flight electronics were poor. The screen froze repeatedly; the controller died; the headphones are a hit or miss; the wifi wasn't usable. Very scarce communication before the flight (no email reminder). Almost impossible to understand in-flight communications (audio was very poor).
On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
cannot get seat information for LAX to IAH when check in in XI,AN
UA is ok. But check in was a very bad experience
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!
The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.
Everything could be better.Call center is so bad.You can't fix anything with them.
waited standing in security corral for an hour with no updates
Crew attendants attention to the travelers. Good food. I always fly with Turkish Airlines
The sleeper seats, the staff, and the food was truly delicious. I loved the mocktail options.
Great food, and lots of it. They made us come to the gate two hours before the flight and you were stuck in the enclosure until you boarded with no bathroom or food or drink. My seat in business class was very claustrophobic, I could barely get into it and a large board blocked the window and made it even more claustrophobic
Cabin was kept very hot and it was uncomfortable. Entertainment system did not work at my seat. Crew and service is fantastic
The crew on this flight provided exceptional business class service to me.
The airport staff never announced that boarding has started. Both at iad or Islamabad or Istanbul.
The airline could improve its business class seats and privacy in line with its competitors.
The seats have to be one of the worst when it comes to comfort and you have to scramble around to out your handbag in the overhead. The food is still awful. Definitely will not travel on Turkish again and wouldn’t recommend it to anyone for sure.
Worst boarding experience, flight extremely delayed causing super tight connect and deplaning was a disaster as ppl were pushing and shoving to get off. Then after flying over 8 hours had to get off a job to next flight. Limited beverage service in Business class (water or white wine) no food. The plane was very cold (temperature) so uncomfortable
The business class service was very good. The crew was helpful and the food was enjoyable. Boarding was well organized.
Entertainment was great. Seats were good. They did not have my pre-ordered hot food product available but did comp me something cold in place of the item.
No water or beverage was provided. I had to ask for water. The sole flight attendant had more interest in selling the credit card. In addition when we got to Dulles the plane and gate were misaligned and it took at least 15 minutes to get off the plane.
Flight was delayed almost an hour because the cleaning crew broke one of the bathroom doors.
When we boarded we were treated with care and it never stopped. Got towels before breakfast and after snacks was a lovely touch!
The flight crew was the worst I've experienced. If they worked for me, I would fire them immediately. They never smiled, they seemed angry and avoided passengers as much as possible. The food was not edible, and my luggage was lost. I will never fly United again!!!
Fought with Lufthansa was poor, seats are uncomfortable, food was bad and luggage did not arrive to IA
Awful!!!. I do not recommend United. The flight staff are unhappy and don't attempt to make the passengers feel comfortable or welcome. The food is not edible, and the seats are miserable. My expensive luggage was destroyed, and the ticket prices are too much for the experience.
On time, easy boarding. Anytime you sit in an economy seat, it’s uncomfortable. New plane and the bathrooms were in the galley at the back of the plane which seemed odd.
