Daily cleaning, installation of cabin HEPA filters on flights from Montego Bay to Hartford
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 59m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($216) and American Airlines ($248), and the lowest round-trip tickets have been found on Delta ($382) and American Airlines ($389).
From Montego Bay to Hartford, Friday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Hartford back to Montego Bay , the best deals are generally found on Tuesday, with Thursday being the most expensive.
When flying out of Montego Bay you will be using Montego Bay Sangster Intl, often referred to as Montego Bay Airport. You will be landing at Hartford Bradley Intl, also known as Hartford Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Montego Bay to Hartford.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hartford from Montego Bay is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hartford with an airline and back to Montego Bay with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hartford from Montego Bay up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Terminal 5 TSA closes at 8:30p when there are still many flights for many hours later. The people working at the gates, shops and food court were all sullen and unwelcoming. The tap water in the food court is yellow."
Pros: "The crew was amazing but the communication could have been better with the flight."
Cons: "The flight was very turbulent. Upon approaching NYC-JFK the aircraft was bouncing all over the place. The aircraft was given a cleared for landing however I assume the flight speed and the winds was so bad that the aircraft aborted landing at approximately 50 ft from the ground and took back off."
Pros: "The crew was very nice."
Cons: "I was going home for a funeral, so my thoughts were just in another world and not occupied with the travel."
Pros: "Lots of space."
Cons: "Could have cleaned the spilt coffee from the tray table which was dry and sticky. Flight delays could have been communicated earlier (instead of after we were already delayed in boarding and it was already obvious)"
Cons: "Tv didn't work :("
Pros: "Overall, we love Jetblue."
Cons: "Our seats changed from the ones we picked which were mid-plane, to the very last row. While convenient for the restroom, it has us getting off the plane."
Pros: "I was able to rest."
Pros: "Nothing. Changed flight altogether."
Cons: "The flight was incrementally changed over 8 hour period. Little comfort was provided to passengers while waiting. I finally asked to be rescheduled to a different flight and left the airport. This resulted in additional travel costs. Options should have been offered to passengers. It was terrible. I plan to contact jet blue and request a travel credit."
Pros: "Great! Both ways. Many thanks for making wheelchair travelsp easy."
Cons: "turbulence and delay, all weather related"
Cons: "The planes are incredibly outdated. The flight was delayed due to maintenance issues and I see why! The life vests under the seat were falling down and sliding all around the floor. It was a mess."
Pros: "Ride was great"
Cons: "Had to pay for earphone"
Pros: "Very little"
Cons: "Very unorganized. They called Grioup A, then before that group was 1/2 done they called the next, and then the next. Passengers were crowding in. The check-in people were disorganized"
Pros: "The flight was very smooth and the staff was very nice."
Cons: "The wifi did not work at all and my TV did not work so I had to listen to my music the entire trip."
Cons: "Map program on screen To many ads"
Cons: "It was not s dislike, I did not use the entertainment offered so not able to rate it properly-and the snacks -no complaints-they were quite nice as snacks go,just not a big snacker"
Pros: "Every single JetBlue flight I have ever taken has been delayed. I can’t fly JetBlue anymore. You are unreliable and waste peoples time."
Pros: "We were on time. Great leg room."
Cons: "The entertainment system was not working."
Pros: "The convenient updates I received on my phone."
Cons: "No complaints"
Pros: "On time actually arrived early but could not get off of plane so really did not matter"
Cons: "We were already delayed for weather but then when we were finally on the plane we were delayed again to re fuel . We took off2 hours late and sat on a plane that didn’t move for an hour and a half. I get stuff happens but this was my worst flight ever"
Cons: "This is the third time that my flight is delayed when traveling with JetBlue, no compensation received."
Pros: "Mostly overall good flight"
Cons: "My seat had crumbs on them when I found it and was about to sit down . Maybe doing a better job with cleaning ?"
Pros: "The crew was really nice. The plane boarded and left on time"
Cons: "I can’t say if there was anything I didn’t like"
Pros: "Flight was great, comfy, love the free WiFi."
Cons: "One ditzy crew member on her iPad as we boarded and missed my garbage as I tried to hand it to her. Other crew members were excellent."
Pros: "The hospitality of the staff"
Cons: "No complaints"
Pros: "Extra foot rm. Clean"
Cons: "almost an hour late"
Cons: "I didn't like that the only options I had to get to my destination, that's only about 3 hours flight time, was thru 2 flights with long layovers and both flights were delayed due to miscommunication I guess bc the weather was not an issue."
Pros: "The crew, the bathroom, on time"
Cons: "Problems with 1 tv but crew was helpful; arm rest padding was loose on one chair"
Cons: "It was very interesting to see that the flight attendants on the plan were taking people orders for beverages with a note pad and then coming back with a tray. This just seems like a very inefficient way of getting a simple task done."
Pros: "No crash is big on my lists of likes. Plus very helpful staff from the Kiosk to boarding."
Cons: "The Fly-Fi didn't work and the snacks were OK but hot food is always better."
Pros: "Pilot letting us know as we experience turbulence that arose from severe weather conditions, which we would pass through."
Cons: "Pilot predicting before take-off that there would likely be no turbulence; then there was turbulence due to weather conditions."
Cons: "flight delayed 2 hours - ugh."
Pros: "Crew was excellent, had a lot of fun with the vacation crowd on their way back to reality"
Pros: "Seats were wide .lots of leg room..very friendly accomedating staff:) they smiled..imagine that!and snacks ...omg!!that we didnt pay for:) and teleivsions in the back of you re seat.great flight:)"
Cons: "Absolutely nothing not to like:)"
Cons: "Had a lot of trouble connecting to wifi. I wasn't sure how to do it or it wasn't working properly."
Pros: "It boarded with ease, it left on time, and we got in early. Perfect!"
Pros: "Friendly crew, flighr arrived early even though we were a little late leaving, bags came out fairly quickly at destination, flight not overcrowded, plane was clean."
Pros: "Service and customer support"
Pros: "Leg room."
Cons: "The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation."
Pros: "I have never had an issue with JetBlue, and I only fly with them now. This was a price capped flight to get me out Florida, and I couldn't appreciate it more. The crew was great, and it was the smoothest landing I've ever had!"
Cons: "Being check by security while almost everybody pass. I didn't have a problem being check but y just a few"
Cons: "Muy malo el viaje"
Pros: "Great support from the crew for when there was turbulence, I'm usually supremely satisfied with this airline but this time not so much."
Cons: "Flight was initially delayed 2 hours, then back to scheduled time, then updated saying it was delayed 3 hours.. Ended up being delayed 4 hours and once boarded we didnt leave for another hour. It was brutal. I was traveling for 24hrs that day."
Pros: "Well treated"
Cons: "Delayed for two hours"
Pros: "The comfort of the seating, the flight crew, and the services Delta provides. I always have a pleasant time flying with them."
Cons: "We didn't really have social distancing on board but it was as good as could. be expected"
Cons: "Space on airplanes"
Pros: "crew was ok. entertainment ok"
Cons: "they always give us seats way back in the plane."
Pros: "Entertainment selection was nice."
Cons: "Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short."
Pros: "I appreciate the choice of snacks."
Cons: "The coffee served on the flight was lukewarm."
Cons: "They were great"
Pros: "Crew was great"
Cons: "It was late"
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Cons: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "Good seats"
Pros: "Decent drinks and food. Attentive crew"
Cons: "The lady who sat beside me kept asking questions"
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"
Pros: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Cons: "The bathroom was smaller than my seat!"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Cons: "Lack of food options"
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "every person who was not a delta employee, those people were kind and helpful."
Cons: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Pros: "Jamaica security and boarding, despite a crowded airport and gate, was very quick. Appeared chaotic but was friendly and efficient. Boarding was orderly and efficient. Flight was smooth, seats luxurious (comfort+ aisle and window seats with an empty center!). Arrival into ATL half an hour early."
Cons: "Only one offer of beverage on 3 hr. flight. "Food" at dinner time was chips or crackers. Arriving 1/2 hour early we sat on tarmac for 50 minutes before reaching gate. 20+ minute walk to customs, 30 minute line."
Cons: "Dutch sub titels on fims would be good"
Pros: "A screen with free movies is nice."
Pros: "Staff. Beautiful excellent"
Cons: "Need more food"
Pros: "I lost the flight To hartford and I pay 4 the hotel"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Cons: "Left about 2.5 hours late because of a broken seat of all things. Apparently Delta doesn't bother to have maintenance staff on site at the airport."
Pros: "Flight is what we have come to think of as okay because nothing hurts"
Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."
Pros: "That they got me to where I was going"
Cons: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Pros: "Great service and amenities for a low cost"
Cons: "No blankets or pillows. Froze"
Pros: "Slight delay, hospitable crew"
Cons: "+25 extra bag charge"
Pros: "Left on time....arrived on time. Boarding was as good as it ever gets. Anytime you can get your carry on in the overhead bin it is a great flight."
Cons: "It wasn't easy to find what gate I had to go to. I didn't see any boards in the check in area. It was only after TSA check that I found a staff member who gave me the information. After that all went okay. The problem might have been my own....it is a big airport."
Pros: "This time the tea was nice and hot!"
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Cons: "Management was very bad- Delta screwed up really bad"
Cons: "Everything!! I wanna be compensated for this nonsense I went through!!"
Pros: "Upgrades, staff on and off the plane"
Cons: "The reservation system crash, it happened less than 24 hrs before our return flight to come home, fortunately it was resolved but it was a bit stressful"
Pros: "Good movies"
Cons: "Unsmiling, miserable staff. Seats like concrete. Cheap and nasty snacks"
Pros: "As always seats are spacious"
Cons: "They weren't selling food on this flight which is entirely too long to be without a meal"
Cons: "Me and my husband traveled with my infant son and thebstaff was very accomodating. They evn allowed us to change seats to ensure my son was not next to another person."
Cons: "Have the pilots come to fly the plane on time"
Pros: "Amazing crew"
Pros: "The pilot did a great job navigating around the bad weather and the landing was amazing, I barely felt anything! Thank you to them and the flight attendants!"
Pros: "crew and clean plane"
Pros: "Crew were very nice."
Pros: "Polite crew"
Cons: "No air traffic"
Pros: "The plane did not crash."
Cons: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."
Pros: "Everything was awesome. No wait, fast boarding, nice crew!"
Cons: "Absolutely nothing. TSA in Tulsa can always speed up or open more lanes!"
Pros: "The crew was pretty nice. The seats were actually comfortable."
Cons: "I don't know; it's economy in a plane. It is what it is."
Pros: "Crew was not bad at all. And the seat was comfortable and pilot did an excellent job getting us off the ground and landing. Well done. Great job"
Cons: "We know this is not the easiest job dealing with grumpy people. But we are not all grumpy many of us appreciate your hard word, so a smile at the ones smiling is nice."
Pros: "Flight was delayed, and unclear why."
Pros: "Not enough leg room and children sat behind me kicking the seat the whole trip"
Cons: "More leg room"
Pros: "The inflight enternet selection was great, totally enjoyed it. Crew service was good and kept us updated as we approached Charlotte."
Cons: "Gate C19 was hot and didn’t have adequate seating for passengers in the area"
Cons: "Awesome Customer Service"
Pros: "Much better flight. Nice quick easy boarding and getting off. quick easy overall. Seats were much more comfortable"
Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."
Pros: "The TVs and free movies!"
Cons: "I will never fly with American again."
Pros: "late boarding - Chaotic at the boarding gate"
Cons: "BAD Public Relations: AA announced the flight was overbooked, then called up 3 young ladies. Their reaction was seen by everyone. They had just gone through the entire procedure to get to the gate and were forced to be stranded. FIRST CLASS: food service: could there be a rating less than POOR? we were given 10,000 miles (yes that bad) but just like Whose line - the points don't matter when the airlines is that bad! Crew response: We're not any worse than the other airlines - my response: WRONG! NO WIFI NO entertainment NO CHARGING AREA magazines were missing pages in both seats- requested new one never received"
Pros: "Newer plane. Ceiling light. Pilot’s skills!"
Cons: "Delayed due to no available gate attendant. Limited ground crew."
Pros: "Lovely Flight. Crew was excellent . Clean plane"
Cons: "Flight delayed two hours."
Cons: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."
Pros: "Same as above. Very pleased"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Pros: "Seats were comfortable. Great selection for entertainment. Flight arrived to my destination early."
Pros: "The cost for the internet was great"
Cons: "Hmm can’t think of anything at this time"
Pros: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Plane was nice, seemed fairly new. There were two outlets for my row installed on the supports of the row of seats in front of us. Looked like it was made for plugs from a number of countries. Pretty nice feature. Headrests has an adjustable pillow that you could use to cradle your head for sleep. Didn’t use but seemed interesting."
Cons: "Seats too narrow. There weren’t especially narrow. In fact, I’m sure I’ve sat in narrower ones. This is just a feature of every economy seat I suppose, but it’s still a negative. O"
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Pros: "Crew was friendly, seats were comfortable."
Cons: "Didn't receive any snacks for the flight Had to pay for any use of wifi. Entertainment used to be provided along with trip."
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Cons: "Stop serving early"
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Premium space"
Pros: "Relatively smooth flight"
Cons: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Pros: "Bottom tier entertainment provided"
Cons: "Advertised wifi not functional. Limited TV access (1 8" tv for every 12-16 seats) poor programming random NBC clips and partial episodes) and terrible movie. No selection/plane tracker"
Cons: "Haven't taken it yet!"
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."
Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Cons: "How about a sip of water atleast"
Pros: "the crew was great! boarding was a breeze - not a single flaw!"
Cons: "Honestly, one of the best flight experiences ever."
Cons: "Nothing all good"
Pros: "Great crew!"
Cons: "Everything was pleasant."
Pros: "This plane is 4 seats across ... no middle seats"
Cons: "Overhead bins are tight even for standard suitcases."
Cons: "A flight not canceled due to mechanical failure. A staff that were actually helpful. United could care less and I will never fly with them again"
Cons: "Ground crew and in Jamaica was horrible. They asked me if I have flew United before when I asked her a question."
Pros: "Kind crew."
Cons: "Did not allow me to have carry on. Had to pay for it to be checked. Unexpected cost."
Pros: "Great inflight service! On the ground faster than expected."
Cons: "I asked to complementary check my small carry on, but the attendants at the desk would not let me. The stewardesses were booked too closely to their last flight and we were delayed - huge oversight. Boarding was chaotic as the gate immediately across from us was simultaneously boarding and the United staff made the whole process long and miserable by failing to call the next boarding group in a timely fashion. This is not the first time I’ve felt miserable while trying to board a United flight :/."
Cons: "Kayak sent me a message that our connecting flight out of O'Hare was boarding at gate B5. However, checking the monitors in the terminal showed the correct gate was B21, which is on the opposite end of the terminal. I don't know why Kayak had the wrong information on this. We barely made our connecting flight because our starting flight was over 30 minutes late, which was United's fault. This made rushing to the correct gate for our connecting flight all the more stressful. No time to stop at the bathrooms or pick up something to eat. Both United and Kayak let me down on getting back to Hartford. We arrived at the end of boarding with no room left for our bags in the overheads so we had to check them and pick them up at the carousel. A totally BAD flight experience."
Pros: "Flight was on time"
Cons: "Better food would be nice."
Pros: "Due to earlier delay, was not able to make this flight"
Cons: "Did not take flight due to earlier delay"
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted. Appreciated the humor when the groundcrew was late parking us."
Pros: "Made up all delays in the air"
Pros: "Crew friendliness"
Cons: "The cabin was way too cold. Audio beeps (fasten seat belts) are too loud"
Cons: "4 hr DELAY"
Cons: "Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience."
Pros: "Complimentary drinks"
Cons: "Boarding was long"
Pros: "see above"
Cons: "see above"
Pros: "Quick short flight."
Cons: "i will not arrive at my destination until 4:03 AM. yuck."
Pros: "Smooth flight. Great landing."
Pros: "I liked the Dutch sweet breakfast waffle very much."
Pros: "Everyone was friendly, but touchdown was kind of brutal"
Cons: "Took a long time to get support when gate changed. Could not walk at the time due to skiing accident."
Pros: "Left on time. Arrived early."
Cons: "Finally surrendered to the delays after 5 hours waiting (enough to drive to Hartford and back) and took an Uber home."
Cons: "My flight was delayed by a hour and a half. They originally advised us that the delay was due to cleaning the inside of the airplane for the next passengers then they said they were fueling the plane then finally admitted there were maintenance issues with the plane. The delay cause most people to miss there connecting flights and have to stay the night since it being late evening. Inconvenience to customer"
Pros: "Although there were no personal screens, I appreciate the fact that entertainment was available on the app."
Pros: "On time"
Cons: "This was a connecting flight which I missed because of a giant delay on the first leg of my journey"
Pros: "crew ok"
Cons: "two delays caused anguish no info on connecting flight on board plane couldn't access entertainment without additional software arrived ewr late would almost ;miss boarding after running from gate 82 to 114 to find the flight was late," waiting for a plane." could not get accurate departure info. (people were waiting to pick us up) arrived at bdl just before midnight two bad flights not good at all"
Pros: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Cons: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."
Cons: "Small plane, no TV for a long plane ride"
Pros: "Free entertainment"
Cons: "Uncomfortable seating and couldn't sleep"
Pros: "Free entertainment on your own devices"
Cons: "We left late, so even though I had rushed to catch my connection, we still sat in the plane for half an hour. Is it possible to build in more time between connecting flights? Which luckily was also late. Too bad people now have to pay for food."
Pros: "Crew on the plane was helpful and nice."
Cons: "Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled."
Pros: "The flight was good the pilots made up the delayed time and the flight was fairly smooth"
Cons: "Paying for checked baggage It's impossible to go on vacation with only a carry on bag"
Pros: "Delays in both flights"
Pros: "Everything went smoothly"
Cons: "Uncomfortable seats"
Cons: "Flight delay"
Cons: "boarding needs to be more organized.... the group numbers was a no go. food choices sucked"
Pros: "The pilots and flight attendants were excellence..."
Cons: "The boarding procedures are too long and unorganized."
Cons: "Had to wait to takeoff for approx 15 minutes due to maintenance preparing paperwork"
Pros: "No one sat next to me. Flight was early!"
Cons: "Unhealthy snack."
Pros: "easy transfer"
Cons: "had to transfer"
Pros: "The flight crew were nice"
Cons: "The seats were uncomfortable. We were not able to choose a snack, I had no knowledge what was inside the snack package, did not like. Unfortunately, our flight was delay a few times due to storm at Houston, we experience lots of turbulence while flying, no fault of the pilot. I think you should install TV's to help passengers relief some flying stress."
Pros: "Crew was great, no time no delays."
Cons: "Free movies,"
Cons: "Frontier seems to always have friendly staff"
Cons: "Boarding everyone in wheelchairs prior to or after everyone else. They brought 5-6 people down in wheelchairs while we were all lined up on the jet bridge and it created unnecessary chaos."
Cons: "Airport security at Orlando was insane! The line through TSA must have been over 500 yards. Also, it doesn't appear that this Frontier flight allowed for online confirmation so, although the Frontier Desk was super fast processing passengers, the two lines together was stressful and used up valuable pre-boarding time. Some advance warning might help passengers schedule their arrival at the airport."
Cons: "Seat comfort and room for plus size people. More than water to drink. Snacks!"
Pros: "when our first flight was delayed so long many of us would have missed our comnector so they held the flight until we got there."
Cons: "more staff, not overworked and rude. better communication. no lost luggage."
Pros: "Crew was very friendly"
Cons: "Pretty much everything else, should have WiFi by now even if it’s paid"
Pros: "Crew was great especially the guy, didn’t catch his name..."
Cons: "Seats that recline would’ve been nice"
Pros: "Crew was excellent, always smiling and upbeat!"
Cons: "I don't think it could have been, I will definitely fly Frontier again!"
Cons: "Being on time, giving free snacks/beverages, communication"
Cons: "There was a very long delay."
Cons: "When I booked the return leg of my trip Kayak displayed a price of under $200 from Frontier but when redirected to Frontier’s site the time listed on kayak was only available for an additional $450+. I had to book a later flight resulting in a 14 hour layover."
Cons: "Baggage fees higher than expected and seats don’t recline"
Cons: "The plane was over an hour late and they lost our luggage. I understand things happen it was not that big of deal but the lady in Syracuse was unfriendly and acted like she could care less. We ended up going to a wedding in our shorts and flip flops because we had no clothes and not enough time to purchase any. Our bag was delivered about 1am. The customer service was really pathetic. Not even an I'm sorry this happened."
Pros: "The crew was nice"
Cons: "The plane was dirty, smelled like alcohol, and both my originating flights bad my layover were delayed. My flight to my destination was delayed (5 hours) too, at the beginning of my trip. boarding took forever, and all of it seemed unorganized."
Cons: "Shea the yes narrow and uncomfortabpl"
Pros: "Early landing"
Pros: "Flight crew was good."
Cons: "Gate agents and the manager that walked up to embarrass me in Atlanta were a joke. Also you may think of hiring English speaking gate agents. What a joke."
Pros: "The online price."
Cons: "All of the hidden fees."
Pros: "Flight arrived very early"
Cons: "At check in staff were trying to make me check in a bag that's a carry on size. I have carried this duffle bag as a carry on for years with various airlines. I had a normal size duffle bag ands tag at check in were being extremely pushy advising me to pay an additional $40 to check in my duffle bag. He stated if I didn't check it in now they would make me pay an additional $60. I decided to take the risk and not check it in and I had no problems with my bag at the gate. I'm not sure if this is something they do to profit more money, but it was definitely an inconvenience going back and forth with the staff about my bag."
Pros: "Prompt check in, flight took off on time"
Cons: "Asked if I could move to an empty seat and was told I would have to pay for it even though there were many empty ones, after paying for all luggage including carry on it was not much of a savings"
Cons: "I am a 75 year old female and I did not hear the overhead page for early boarding, as I am a little slower to get on the plane and would appreciate the extra time to get into my seat. When I went to board the plane (zone 3), another passenger and his girlfriend wanted to sit together and refused to move out of my window seat, even after I told the gentleman I paid for that seat, including extra ($6) for the window seat. I felt I was bullied me out of my seat that I paid extra money for and because then another passenger in the other row yelled at me to "sit down" so I would not hold up the other passengers from sitting down in their seats. I was forced to take the seat the gentleman's girlfriend must have had in the middle of the two other passengers in the other row across from where I was scheduled to sit. I know I could have called the airline stewardess but felt pressured to stay where I was because of the other passenger I had to sit next to who had yelled at me earlier. I wish there was more of an attempt to let elderly passengers board first."
Pros: "Crew was very pleasant and attentive."
Cons: "Late boarding and only 1 rep collecting tickets and trying to communicate with passengers. Passengers didn't know what group was boarding nor when to line up. Large flight and 1 customer service rep."
Cons: "Alexa assured me it would not be a big deal to not be on the exit. But then they told me that the flight was oversold and that I may not be able to board that flight after I let them know that I run a business and I needed to be on this flight home and that I did not mind being the exit person if it meant that I had to get on this flight. I then proceeded to call my mother but when I raise my phone to the ear Alexa then proceeded to make a scene in front of all the other passengers saying that she did not wish to have her picture taken and then began to laugh with another co-worker making me feel very uncomfortable I will never fly with your airline again."
Pros: "Arrived on time"
Cons: "Crew yelled at child for trying to carry on skateboard, cost of carrying on bags, no free food...or even water, charge to guarantee you get to sit w family. Up front cost does not represent what you'll "pay"."
Pros: "Great crew members!"
Pros: "It was a direct flight to Phoenix from Des Moines and a good price."
Cons: "The boarding area was moved. No one was at the new gate to tell us we were at the right place. The monitor was not updated also so we would know we were at the right gate. I did not realize that not even a free beverage was provided on this over 3 hour flight. Everything had an extra charge."
Pros: "The flights were on time for the most part. The first arrived very early, the second a few minutes late. I liked the tininess of the terminal. It made for easy security and boarding."
Cons: "I didn't like the extra charges for any type of baggage and to reserve seats. That should be rolled into the ticket price. It actually cost almost $100 more per round trip ticket than advertised."
Pros: "Frontier has the best leg room that I have encountered flying. Our flight however had a transfer in Orlando from dc to San Diego that was not clear on our inteniary or tickets which we only found out when we boarded in dc! Otherwise frontier offers lower fares but seats don't recline and sleeping on cross country flights are rough"
Pros: "I think Frontier does a great job. Yes, you pay extra for baggage and seat assignment...but you pay a very reasonable amount for the flight itself. You just need to expect some add-ons. In my case, the crew was excellent, the plane spotless, the boarding easy, and the flight arrived earlier than predicted. I can highly recommend Frontie."
Pros: "Flights were on time."
Cons: "Cost cutting in every aspect. Bad for long flights."
Pros: "The straight flight with no stops"
Cons: "Having a seat fee and having to pay for snack and drinks"
Pros: "The crew on each flight was very nice and friendly."
Cons: "In both going on vacation and coming home there was a 2 plus hour delay both time for no reason. "Bad weather" isn't an acceptable excuse when there isn't any bad weather where the flight left from nor where it's landing. My husband and I will not be flying with Frontier again due to the lack of service Frontier provided when it comes to travel."
Pros: "when I got to the counter in Miami the person was awful and how is it that you have to pay so much money for a carry on ,"
Cons: "the comfort of the plain is awful won't get on again"
Pros: "Not much...in fact, nothing at all."
Cons: "Staff not very friendly. Seats were absolutely horrible in that they were hard and uncomfortable with no leg room or elbow room and unable to recline. Worst seating experience I've ever had. Also, I observed the luggage handlers abusively handling the luggage which isn't surprising as some of my personal belongings in my luggage were damaged. Also, what ever happened to getting a complimentary snack and beverage? I'll try to look for another airline next time.....for sure!!!!"
Pros: "Great experience very professional and the price was excellent. Will definitely fly with frontier again."
Cons: "No complaints."
Pros: "Flights were on time."
Cons: "Frontier added cost for EVERYTHING. Pay to choose seat, pay for carry-on, poor information concerning what constitutes a carry-on, pay for a drink of bag of nuts. I'm surprised they didn't charge me extra to use the reading light."
Cons: "I had a exit seat...but paying for a seat is totally bogus!!"
Pros: "Reaching Atlanta 10 minutes early"
Cons: "BluntNess in service."
Pros: "The ire of the seats was very good"
Cons: "I did not like the multiple delays that the air line had"
Cons: "Most uncomfortable seating. I felt like there's more comfortable seats in a cargo plane. Really, you can't even offer your customers a glass of soda on an almost three hour flight without charging $2.00 for a can? And charge for a carry on bag? Just raise your prices $30 and will be under other airlines but at least customers know what to expect. And another additional charge for the seat if there's no other $0.00 seats left? SCAM."
Pros: "Not ONE thing!"
Cons: "It started with a 30 minute wait at the ticketing counter because the staff was at the gate boarding another flight. I was extremely surprised with a $40 baggage fee. The flight boarded and then we sat for over 2 hours because of a malfunction with the auto-pilot. The captain said they could fly the plane without the auto-pilot but there was an extreme amount of paperwork that had to be completed. Are you kidding me? Two hours to fill out paperwork--that is a complete waste of your employees time, let alone the 200 passengers that are stuck and delayed!!!! At least I now know that "cheaper" is a relative term when flying Frontier airlines. I have lifetime gold status on United...what was I thinking when I booked this flight?"
Pros: "I need and want a refund."
Cons: "Barbara, the manager at Hartfield/Jackson in Atlanta is very rude and has no compassion or interest in customer service."
Pros: "The flight was uncomfortable, chairs don't recline, even the 3 ounces of apple juice wasn;t free although the dude did give me some water so that was nice.They charge you for every little thing based on a business model I like to call Pettiness. The one thing they didn't charge the lady in the next seat for was her 50 pound kid who rode on her lap. And the website for checkin and buying baggage was glitchy and difficult to navigate."
Cons: "Cost to check carry on is ridiculous! Also it is inhospitable not to offer water or to have to pay for soda or coffee. Inappropriate crew humor.....no boundaries! I will not fly with Frontier again!"
Pros: "Flight was good, even got to Charlotte early."
Cons: "Took an hour and half to get the luggage. Seems they forgot to unload those of us that didn't continue on to Orlando and added new passengers bags on top of ours. Plane was ready to leave and we all were standing in baggage claim waiting while they offloaded all the bags and found the Charlotte bags."
Cons: "The hidden charges are an embarrassing way to do business, The flight attendant was inconvenienced by her job, and comfort level was what I would imagine a prison bus must feel like. My return flight was canceled do to weather in Denver, I am fully aware that this is out of Frontier's hands however I commissioned Frontier to fly my wife and I to and from Atlanta; that was the Job I hired them for, to and from. They did not complete there task. They canceled the flight 10 minutes before boarding and didn't offer us a hotel. We got a hotel, a rental car, and made the 1400 mile trek. I would at least expect a full refund. After getting home and relaying our story to friends and family, not one person was shocked at this. Apparently it is common knowledge that Frontier is the world's worst air line. Well Now We know."
Cons: "$2 beverages"
Cons: "Both trips to and from were delayed over an hr. The trip to Denver was worse cause it ruined my next day because i was so tired from lack of sleep. I had two carry ons but didnt pay a dime cause i refused to when checking in. It was worth the risk of getting caught and then acting dumb. Everything was ok besideds the 6 hrs of delay time and the airline trying to trick me to pay for carry ons.l through the check in process. Just dont pay it and right in with your carry ons."
Airlines flying from Montego Bay to Hartford have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Montego Bay to Hartford
Masks required on board, masks provided on flights from Montego Bay to Hartford
Social distancing seating
Middle seats unavailable to book on flights from Montego Bay to Hartford
Testing for antibodies, testing for symptoms for flights from Montego Bay to Hartford
Waiving of change fees. Search flexible flights from Montego Bay to Hartford