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Airports
Origin
Washington
$67
only
$67
$77
only
$77
Destination
Hartford
$67
only
$67
Wed, Jan 3
IAD
BDL
1h 17m
Wed, Jan 24
BDL
IAD
1h 25m
Trip: 22 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Mediocre 2.0

nothing

i will not arrive at my destination until 4:03 AM. yuck.

IAD
BDL
Good 7.3

Crew on the plane was helpful and nice.

Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled.

IAD
BDL
Excellent 8.0

Flight is a quick and easy one.

It truly bothers me that during pre-board, United says, "if you have a disability you can board now." Who would want to be the person moving forward to board? Southwest says something to the affect of "if you have a pre-board and need a little extra time." Maybe they could change their verbiage to sound a bit more like we're in the 21st century.

IAD
BDL
Good 6.6

Great flight attendant made short safety demonstration very entertaining.

Good? What food?

IAD
BDL
Good 7.6

Although there were no personal screens, I appreciate the fact that entertainment was available on the app.

Tue, Jan 9
DCA
BDL
1h 16m
Wed, Jan 17
BDL
DCA
1h 29m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
BOS
DCA
Mediocre 2.0

There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.

BOS
PBI
Excellent 8.3

my attendant

DCA
BDL
Okay 5.2

Leg room.

The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation.

SEA
JFK
Excellent 8.0

no power outlets

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

Tue, Jan 9
IAD
BDL
1h 18m
Wed, Jan 17
BDL
IAD
1h 25m
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Good 6.3

I liked the Dutch sweet breakfast waffle very much.

IAD
BDL
Good 7.3

Crew on the plane was helpful and nice.

Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled.

IAD
BDL
Good 6.0

The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad.

My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized.

IAD
BDL
Mediocre 2.0

nothing

i will not arrive at my destination until 4:03 AM. yuck.

IAD
BDL
Good 6.0

Quick flight time.

The crew seemed so much less friendly on this flight, however they got the job done. I was scolded for having a carry on with me, although I did notice there was still a portion of overhead space that was unused. Also, no in-flight wifi service like the last flight was available it seemed. That was a bummer

Wed, Jan 10
DCA
BDL
1h 16m
Wed, Jan 17
BDL
DCA
1h 29m
Trip: 8 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
BOS
PBI
Excellent 8.3

my attendant

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

JFK
ABQ
Good 7.3

I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped.

MCO
PVD
Excellent 10.0

Great flight great experience

Long lines at TSA checkpoint.

Wed, Jan 10
IAD
BDL
1h 24m
Wed, Jan 17
BDL
IAD
1h 26m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Mediocre 2.0

nothing

i will not arrive at my destination until 4:03 AM. yuck.

IAD
BDL
Excellent 10.0

On time

IAD
BDL
Mediocre 2.0

The crew was very rude, I was told I had to store my purse, the person next to me wouldn't store the carry on baggage, I needed to take scheduled medicine in flight, I couldn't as my purse was stowed. I was delayed for over and hour and a half after arriving. I had to stop and eat in the airport. With chronic health issues addressed this way I will probably not use United again.

IAD
BDL
Good 6.6

Great flight attendant made short safety demonstration very entertaining.

Good? What food?

IAD
BDL
Good 7.3

Crew on the plane was helpful and nice.

Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled.

Tue, Jan 16
DCA
BDL
1h 16m
Wed, Jan 24
BDL
DCA
1h 29m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
MCO
PVD
Excellent 10.0

Great flight great experience

Long lines at TSA checkpoint.

JFK
SYR
Good 7.0

TV didn't work

FLL
RDU
Excellent 8.3

The departure and arrival times were accurate. Actually we arrived about 15 minutes early.

There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.

DCA
BDL
Okay 5.2

Leg room.

The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation.

BOS
DCA
Mediocre 2.0

There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.

Wed, Jan 17
DCA
BDL
1h 18m
Wed, Jan 24
BDL
DCA
1h 29m
Trip: 8 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
LAS
Good 6.3

The flight was delayed by 2 hours

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

BOS
PBI
Excellent 8.3

my attendant

FLL
RDU
Excellent 8.3

The departure and arrival times were accurate. Actually we arrived about 15 minutes early.

There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

Tue, Feb 6
IAD
BDL
1h 18m
Wed, Feb 14
BDL
IAD
1h 25m
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Good 7.3

Crew on the plane was helpful and nice.

Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled.

IAD
BDL
Good 7.6

Although there were no personal screens, I appreciate the fact that entertainment was available on the app.

IAD
BDL
Excellent 8.0

Flight is a quick and easy one.

It truly bothers me that during pre-board, United says, "if you have a disability you can board now." Who would want to be the person moving forward to board? Southwest says something to the affect of "if you have a pre-board and need a little extra time." Maybe they could change their verbiage to sound a bit more like we're in the 21st century.

IAD
BDL
Mediocre 2.0

nothing

i will not arrive at my destination until 4:03 AM. yuck.

IAD
BDL
Excellent 10.0

On time

Tue, Feb 6
DCA
BDL
1h 16m
Wed, Feb 14
BDL
DCA
1h 29m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

BOS
DCA
Mediocre 2.0

There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.

JFK
SYR
Good 7.0

TV didn't work

MCO
PVD
Excellent 10.0

Great flight great experience

Long lines at TSA checkpoint.

Wed, Feb 7
IAD
BDL
1h 18m
Wed, Feb 14
BDL
IAD
1h 25m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Good 6.3

Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience.

IAD
BDL
Good 6.6

Great flight attendant made short safety demonstration very entertaining.

Good? What food?

IAD
BDL
Good 7.6

Although there were no personal screens, I appreciate the fact that entertainment was available on the app.

IAD
BDL
Good 6.0

Quick flight time.

The crew seemed so much less friendly on this flight, however they got the job done. I was scolded for having a carry on with me, although I did notice there was still a portion of overhead space that was unused. Also, no in-flight wifi service like the last flight was available it seemed. That was a bummer

IAD
BDL
Excellent 10.0

On time flight. Great service from United crew.

Wed, Feb 7
DCA
BDL
1h 16m
Wed, Feb 14
BDL
DCA
1h 29m
Trip: 8 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

FLL
LAS
Good 6.3

The flight was delayed by 2 hours

SEA
JFK
Excellent 8.0

no power outlets

BOS
DCA
Mediocre 2.0

There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

Wed, May 23
IAD
BDL
1h 32m
Wed, May 30
BDL
IAD
1h 23m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Mediocre 2.0

The crew was very rude, I was told I had to store my purse, the person next to me wouldn't store the carry on baggage, I needed to take scheduled medicine in flight, I couldn't as my purse was stowed. I was delayed for over and hour and a half after arriving. I had to stop and eat in the airport. With chronic health issues addressed this way I will probably not use United again.

IAD
BDL
Excellent 10.0

On time flight. Great service from United crew.

IAD
BDL
Excellent 8.0

Flight is a quick and easy one.

It truly bothers me that during pre-board, United says, "if you have a disability you can board now." Who would want to be the person moving forward to board? Southwest says something to the affect of "if you have a pre-board and need a little extra time." Maybe they could change their verbiage to sound a bit more like we're in the 21st century.

IAD
BDL
Excellent 10.0

On time

IAD
BDL
Good 7.3

Crew on the plane was helpful and nice.

Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled.

Thu, Jan 4
DCA
BDL
1h 16m
Tue, Jan 9
BDL
DCA
1h 29m
Trip: 6 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
SEA
JFK
Excellent 8.0

no power outlets

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

DCA
BDL
Okay 5.2

Leg room.

The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation.

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

FLL
RDU
Excellent 8.3

The departure and arrival times were accurate. Actually we arrived about 15 minutes early.

There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.

Thu, Jan 4
IAD
BDL
1h 17m
Tue, Jan 9
BDL
IAD
1h 27m
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Good 6.0

The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad.

My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized.

IAD
BDL
Excellent 10.0

On time

IAD
BDL
Good 7.6

Although there were no personal screens, I appreciate the fact that entertainment was available on the app.

IAD
BDL
Excellent 10.0

On time flight. Great service from United crew.

IAD
BDL
Mediocre 2.0

nothing

i will not arrive at my destination until 4:03 AM. yuck.

Fri, Jan 5
DCA
BDL
1h 16m
Wed, Jan 10
BDL
DCA
1h 29m
Trip: 6 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
RDU
Excellent 8.3

The departure and arrival times were accurate. Actually we arrived about 15 minutes early.

There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

BOS
DCA
Mediocre 2.0

There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

Fri, Jan 5
IAD
BDL
1h 22m
Mon, Jan 8
BDL
IAD
1h 25m
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Good 7.3

Crew on the plane was helpful and nice.

Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled.

IAD
BDL
Good 6.0

The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad.

My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized.

IAD
BDL
Good 6.6

Great flight attendant made short safety demonstration very entertaining.

Good? What food?

IAD
BDL
Excellent 8.0

Flight is a quick and easy one.

It truly bothers me that during pre-board, United says, "if you have a disability you can board now." Who would want to be the person moving forward to board? Southwest says something to the affect of "if you have a pre-board and need a little extra time." Maybe they could change their verbiage to sound a bit more like we're in the 21st century.

IAD
BDL
Good 7.6

Although there were no personal screens, I appreciate the fact that entertainment was available on the app.

Sat, Jan 6
DCA
BDL
1h 18m
Wed, Jan 10
BDL
DCA
1h 29m
Trip: 5 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
BOS
PBI
Excellent 8.3

my attendant

MCO
PVD
Excellent 10.0

Great flight great experience

Long lines at TSA checkpoint.

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

BOS
DCA
Mediocre 2.0

There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.

SEA
JFK
Excellent 8.0

no power outlets

Mon, Jan 8
IAD
BDL
1h 22m
Wed, Jan 17
BDL
IAD
1h 25m
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Good 6.0

Quick flight time.

The crew seemed so much less friendly on this flight, however they got the job done. I was scolded for having a carry on with me, although I did notice there was still a portion of overhead space that was unused. Also, no in-flight wifi service like the last flight was available it seemed. That was a bummer

IAD
BDL
Good 7.6

Although there were no personal screens, I appreciate the fact that entertainment was available on the app.

IAD
BDL
Good 6.6

Great flight attendant made short safety demonstration very entertaining.

Good? What food?

IAD
BDL
Good 6.0

The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad.

My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized.

IAD
BDL
Mediocre 2.0

nothing

i will not arrive at my destination until 4:03 AM. yuck.

Sun, Jan 7
DCA
BDL
1h 16m
Wed, Jan 10
BDL
DCA
1h 29m
Trip: 4 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

DCA
BDL
Okay 5.2

Leg room.

The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation.

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

JFK
SYR
Good 7.0

TV didn't work

Tue, Jan 9
IAD
BDL
1h 18m
Fri, Jan 19
BDL
IAD
1h 26m
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 53 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BDL
Excellent 10.0

On time flight. Great service from United crew.

IAD
BDL
Good 7.6

Although there were no personal screens, I appreciate the fact that entertainment was available on the app.

IAD
BDL
Good 6.3

I liked the Dutch sweet breakfast waffle very much.

IAD
BDL
Excellent 8.0

Flight is a quick and easy one.

It truly bothers me that during pre-board, United says, "if you have a disability you can board now." Who would want to be the person moving forward to board? Southwest says something to the affect of "if you have a pre-board and need a little extra time." Maybe they could change their verbiage to sound a bit more like we're in the 21st century.

IAD
BDL
Excellent 10.0

On time

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