Cons: "Flight was delayed almost 12 hours making late for event in Denver"
Cons: "Seats make it impossible to sleep"
Cons: "I bought two return tickets from Orlando to Albany. Wed,March 6 and Sat, March 9. The 3/6 was cancelled. I was never informed. After 3am trip to the airport, I had to pay an additional $300 for a fligt with a different vendor. Offered $88 refund. I will Never fly Frontier again."
Pros: "For the price it's a good option. Just be aware of uncomfortable seats and cramped conditions ahead of a long flight."
Cons: "Seats not comfortable as much as in other airlines"
Pros: "The plane didn’t crash..."
Cons: "First, there was an equipment issue that delayed the aircraft over an hour but no updates provided by gate personnel. In fact, the gate personnel literally hid in the gateway with the door closed while the mechanics worked on the aircraft. After going to several other Frontoer gates, I finally found an agent willing to check status for us. After we arrived, it took 1.5 hrs to get luggage because there “were not enough workers to prepare continuation of aircraft and offload luggage”. So we waited for aircraft to leave for next destination before workers sent luggage to baggage claim. It was a 2 hr flight and it took 1.5 hrs to get baggage. Ridiculous!"
Cons: "The flight left early. When I got off my other flight and went to my frontier flight they were already gone. So far frontier has not done anything for me. I had to buy another ticket to get home from another airline. I am not happy because it was not my fault."
Pros: "I got there safely."
Cons: "The crew did not help people with bags and barked when people opened doors that were closed. There was no entertainment and no complimentary snacks or even water."
Cons: "Lack of staffing for check in stood on line for 20 min missed breakfast only to wait to board and then sitting on runway for 30- 40 min for computers to work"
Pros: "Cheap initial fare."
Cons: "Add $40 to carry your bag on, $20 to select your seat, sat on the plane for an extra 40 minutes before take off ("... waiting for paperwork. "), sat on the plane an extra 10 minutes at the gate at arrival (maintenence issue)... No frills. None."
Pros: "Flight arrived a little early as usual with flights from Dulles near DC to Orlando airport"
Cons: "Seats were a little cramped but hey its a cheaper flight."
Pros: "Crew and counter people were was great, that's about all. Had to sit on plane for about 90 minutes after reaching destination before we could get to gate. Return trip was over 4 hours late leaving. Was given a $10 food voucher, after I had already eaten. The lateness on both ends resulted in more expense for me."
Pros: "Worst Experience ever. I guess you get what you paid for"
Cons: "Inexperienced flight attendants, small tray, uncomfortable seats."
Cons: "Flight was three hours delayed. Over priced airline with zero customer service."
Pros: "Smooth, on-time flights. Great price!"
Cons: "You pay for even soft drinks!"
Cons: "They don't email links to checking online. But if you wait to check in at the airport you will be standing in line for a half hour. Though from the looks of the baggage check line, you will wait even longer if you do check in ahead of time."
Cons: "Sat all the way in the back against the bathrooms, AGAIN. They wouldn't let me switch to seats that were clearly wide open because of "weight distribution." This company is a bunch of clowns."
Cons: "We paid for seat both way. Our returning flight moved our seats so we were no longer sitting together. Had to then go through the check in line ( even though we already had our boarding passes) to have the seat problem resolved. Only to be told that we never purchased seats. I had the documentation of the purchase and was still told we did not purchase seats. Not pleased."
Pros: "The flight arrived 40 minutes early."
Cons: "I paid $40 for a carry on. The plane was not pressurized, I've never had my ears hurt to bad on a plane."
Pros: "Boarding and seating was alright."
Cons: "A lot of families are riding this airline, due to the sheer expense of flying. So, there are always some young child or baby crying, whining or sniffling."
Pros: "The price"
Cons: "The crew was rude and unprofessional."
Pros: "Boarding and the flight were fine no real complains at all. We did leave later than the scheduled time, with no clear explanation why, which made me miss my hotel shuttle so I had to pay for a cab instead of a free shuttle."
Cons: "The seats are tight and you have to pay for absolutely everything! Extra carry on, food and everything else that you might need or want. The tray tables are barely big enough to put your drink on."
Cons: "No es posible que haya atrasos en los vuelos"
Cons: "Both flights were very late. No TSA pre-check. Baggage claim was a total NIGHTMARE. Half of flights luggage showed up on carousels that were wrong. Agent in baggage claim kept apologizing for delays and bags on wrong carousels. She was ready to have a stroke. Bet she quit today. No options to pick own seats unless you paid more for the seats."
Cons: "Flight was delayed 4+ hours and I missed my connecting flight. Frontier was not accommodating and did not handle the problem well."
Cons: "Felt nickel-and-died with all the up-charges, like being charged more for a carry-on than for a checked bag."
Cons: "Service was poor and comfort was awful"
Cons: "Not much leg room, no beverage served, there was a charge for soda and any snack. Also had to pay extra for carry on suitcase."
Cons: "Exorbitant bag fees and crappy airplane."
Pros: "Less expensive flight cost; good time"
Cons: "Not impressed with one of the female attendants"
Pros: "Flights were on time and early! What a good feeling to actually use a discount carrier and arrive as expected."
Cons: "Keep in mind that EVERYTHING costs extra."
Pros: "Landed early"
Cons: "Took off late- waiting for passengers stuck in TSA malfunction"
Pros: "Clean seats"
Cons: "Same as previous."
Pros: "The crew is pleasant and the seat comfort level is bearable."
Cons: "However, the flight was delayed and changed gate at short notice. There is no entertainment available, not even at own expense."
Pros: "Cleanliness of plane. Original ticket price."
Cons: "1. Nickel and dime EVERYTHING! (Carry on $40?? Diet coke $1.99?? Want to sit together? Cheapest seat $16 each? Come on! Just charge the cost up front. Quit playing the bait and switch game. 2. Tray table. Barely holds one drink."
Cons: "Seats don't recline, food tray very small, no free beverage except 1 cup water and most of all the unexpected 60 dollar charge for a CARRY-ON! Like the carry-on that easily fits in the over head space above and no one else charges for."
Cons: "Scheduled layover was long and then the flight was delayed more than three hours because they didn't have a crew! slow to board, slow to deplane. Charged for seats, charged $40 for a checked bag, no complimentary sodas or snacks. The plane was loud. The rude was bumpy. The entire experience was terrible and I will never fly then again!"
Cons: "Pricing of carry on bag way too high!!"
Pros: "Crew was great and we were right on time. We left on time."
Cons: "Check-in took half an hour. Seats are uncomfortable. Seats can't be adjusted. Tray table is minuscule. Drinks and food cost extra. Baggage fees are ridiculous."
Pros: "The plane was nice and clean inside"
Cons: "The seats reminded me of my patio chairs."
Pros: "All conduct was very good."
Cons: "No food, no tv, no magazines"
Pros: "Bags made it home"
Cons: "Delayed waiting for Captain; delayed for revised flight plan; still flew into bumpy air. No sick bags in seatbacks."
Cons: "Hidden prices. Carry on bags-not told they cost $40 dollars extra. Not told until you book and paid for a flight that you really haven't gotten a seat until you pay more money. The seats are tight and uncomfortable with not much leg room. My family members are all tall and the seats are not designed to lean back or adjust in any way to our bodies. This airline does not nickel and dime you to death they go for $13 to $45 dollars for everything. Sneaky way to expand the cost of the flight."
Pros: "My flight was exactly what I would expect: on time, cordial staff, smooth operation and seamless layover."
Cons: "I have not flown Frontier for a long time and do not favor the idea of advertising a set price for the flight but then adding additional charges for seats and luggage (especially carry on). I do believe this borders on deceptive marketing and advertising. By the time I paid for charges on what I expected as necessities, the price for the flight increased by $100. I will take this into account next time I compare airline options."
Cons: "carry on price"
Pros: "They delayed the flight bye 4 hours and lost my baggage!! This was a single flight, no changes or layovers."