Daily cleaning, installation of cabin HEPA filters on flights to Stewart Intl.
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Scores according to KAYAK customer reviews
"Very clean flight. The attendants were very helpful and patient!"
Pros: "The crew was very kind and friendly at all times, very professional and approachable."
Cons: "The seats are not comfortable."
"My only real issue was that when I booked this flight through Kayak, I somehow booked via BudgetAir.com (though I was on your website.) Due to this, I was unable to access boarding passes coming or going via the Kayak app, or the Allegient app. Luckily I was able to print them prior to leaving home (and the resort printed them for on the way back), but using this site is definitely something I'll have to consider for my trip. I should have been able to access boarding passes electronically via the app regardless."
Pros: "Crew was great!"
Cons: "Boarding was excruciatingly slow."
Pros: "Crew was very nice and very competent."
Cons: "I'm trying to wrap my head around the # of flights that are delayed or cancelled, when I fly on Allegiant. Perhaps, I have just had bad luck. The flight was delayed a total of 5 times for a total delay of about 4 hours. The original scheduled flight was for 6:35 pm and we didn't actually leave the ground until almost 10:30. We kept getting pushed back. I am not certain if it was due to weather (in another area) or required flight crew rest, both of which I would understand. There was no reason posted that I saw. I have a 10 yo son who has Autism and should be in bed no later than 10 pm, preferably 9 pm. I appreciate all that Allegiant does for the military, and therefore, will continue to fly on your airline. I will NOT, however, take any more evening flights as most of the ones I've flown on have either been delayed or altogether cancelled. Again, I truly appreciate your recognition of retired and active duty military. 8/10 is a B and can be improved upon with more clarevoyance and keeping on-time flights."
Cons: "Great crew and smooth ride"
Cons: "Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks."
Cons: "Major delays, no communication from airline"
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Cons: "The seats were the most uncomfortable seats I've ever dealt with on a flight."
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Pros: "Arrived safely"
Cons: "Almost two hours late."
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Cons: "Be on time"
Pros: "Early boarding, early taxi, efficient fly time. Great flight!"
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Cons: "Seats were not comfortable"
Pros: "When you land at Concord you are right near the parking lot!!!"
Cons: "Very dissatisfied with boarding and told we had to pay for our luggage but noone else did .I had prepaid for 1 incase I brought big luggage but I brought carry ones. So I was charged 100..but everyone else's was larger"
Pros: "Crew was very pleasant and professional"
Pros: "The plane, the crew..."
Cons: "Seats wider"
Pros: "Ticket prices are always the best. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal"
Cons: "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal"
Pros: "Crew was really nice! Flight was quick and easy"
Pros: "Timing and ease of travel"
Pros: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Cons: "Media has not been reflective of my great experience."
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Pros: "The price!"
Cons: "Flights in both directions were late."
Pros: "Made it home safely."
Cons: "Waited on tarmac 2.5 hrs. Then plane delayed 10 hours. Then waited on tarmac 2 more hours. Horrible first experience flying with Allegiant."
Pros: "That we made it once we were in the air"
Cons: "The 3 hour delay that should have been announced but we had to get alerts on line not from the airline but Kayak"
Cons: "4 hours late. No explanation. I have flown Allegiant 3 times. Late twice."
Pros: "It was exceervice"
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Pros: "Great price on airfare"
Cons: "Long line for baggage check in"
Cons: "Ground crew at ticket very slow and inefficient. Two groups missed their flight because of it."
Pros: "After the delay, we were treated to complimentary soft drinks and snack mix. This was after sitting in the plane for over an hour, though."
Cons: "We spent two hours of the delay in the airport and then eventually boarded. However, another problem with the plane developed and we waited for at least an hour more in the incredibly cramped plane. The seats are bearable for a short flight, but they’re hard to endure with multiple delays. The boarding was also disorganized. There were two announcements: one for people who needed extra time to board and another for the final call. Nothing in between."
Cons: "Lost my bag"
Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."
Pros: "I fly this airline airline quite a bit because I have family in the mountains of North Carolina. I have never had a problem with them, I fly out of Fort Lauderdale to Asheville, it's a quick one and a half hour flight. The flight crew is always professional and courteous."
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Pros: "No much"
Cons: "The flight was over 5 hours late. We were supposed to leave at 6:06 PM and didn't leave until about 11:10 PM. We were supposed to get into Asheville at about 8:00 PM, but finally arrived about 1:00 AM. I fly this route frequently and Allegiant has a terrible problem with on-time flights and communications with passengers waiting for their flights. I am not certain what the problem is, but it is a significant issue with them. Captain was "bubbly" and upbeat without properly managing the passengers' expectations. Bad public relations."
Pros: "Good for Domestic travels"
Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"
Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."
Pros: "Flight attendant Lisa was great."
Pros: "It's like taking the public bus during rush hour. Organized chaos. But I guess you literally get what you pay for so, yeah. The crew was awesome though. No qualms there."
Cons: "Disorganized boarding. Even the extra room seats are cramped. Bathrooms are a step up from a porta potty. DO NOT SIT NEAR THEM unless you plan on holding your breath the while flight."
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Pros: "The flight crew was nice."
Cons: "The staff at Ft Lauderdale airport was not customer focused. They were disorganized and rude. My friend paid $5 for his ticket to be printed and, at the very least, they should refund that. I'll never fly Allegiant again."
Cons: "Not clean"
"Everything, the only good experience I had was at the counter when I checked the bag. There was barely any communication from frontier on why the plane was delayed, it kept pushing the time even when we were on The tarmac. Terrible experience"
"Avoid delays Add carry-on/ checked in bags option while confirming tickets, not after. No hidden fees Modern fleet with better sound proof system because air pressure was too much"
"I was in the airport since 6:00 am for my flight at 7:00am the plane kept getting delayed reasons I do not know. We finally pulled off at 3:45 pm and landed at 7:00 pm. I took a early flight so I can make it to work I missed an hole day of work because of so many delays."
"Was terrible everything"
"The pilot somewhat made up for the delay by arriving to my destination in record time. A more frequent update as it relates to the delay should have been given. The cost of the ticket was reasonable but they made up for the cost by making you pay for your carry on luggage."
"One hour delay, besides waiting at mco for gate… disaster, the worst"
Cons: "Have snacks or free water"
Pros: "Flight was on time"
Cons: "Boarding needs to be more organized, other zone passengers squeeze in top tier and associates let them in."
Cons: "The seats super hard"
Pros: "Nothing about the experience was enjoyable for a short duration flight."
Cons: "The crew was very rude and not informative towards a full flight of passengers that were stuck on the runway for about over an hour. It could have been handled properly , the crew was not professional at all and I was completely in shock how unhelpful they were in a crazy situation ."
Cons: "No serious Covid-19 procedures"
Pros: "Smooth boarding process"
Cons: "Flight was delayed, flight crew were not able to set boundaries with other passengers who would get up and delay the take off"
Pros: "I arrived to my destination safely."
Cons: "The flight was delayed 4 times. The crew had an attitude with everyone on the flight and didn’t even try to be nice. I understand that it is an affordable airline but I will just go back to paying more for quality (from the chairs to the flight attendant service). It was overall an uncomfortable trip."
Cons: "Plane is filthy Please clean the aircraft!"
Pros: "Seats need more cushion"
Cons: "Have more bilingual (Spanish) crew members to assist the elderly. Wheel chair or the MAAS was not provided even though the plain ticket had the provisions added on to it."
Pros: "Clean plane. Friendly service."
Cons: "Flight was delayed . Baggage took forever to reach carousel"
Cons: "We booked Fontier for our trip coming from Miami and flying into Chicago, months ahead of time. This flight was booked to return home after our debarkation of the Carnival Victory Cruise. There was an unfortunate event that occurred while we were aboard and only about 40 minutes away from being back in Miami; 26-year-old Thomas McElhany had gone overboard. Although we were close to the Miami port, The Carnival Cruise made the decision to turn the boat around in search for the missing persons body. We had absolutely NO control over this. After calling Frontier and explaining the situation, they refused to accommodate us, stating that they could not find another same-day flight for us and that we would have to also pay a cancellation fee of $99. Although many of our friends and family and even several other members aboard were able to be reimburse for their tickets with different airlines, we were stuck trying to scrap up enough money to get back home on a new flight. Not only was this emotionally draining as the situation created complete chaos aboard, it was financially draining, causing us to have to ask family to help to pay for our return home. Frontier could have done better in their attempt to accommodate us due to circumstances beyond our control. The only option we were given was to stay in Miami for two days and then fly out, only after paying the cancellation fee and paying the difference for a new flight. This too wasn't an option, as we would have had to stay on the streets of Miami, as hotels (for two days), cost. What was to be a great vacation turned into a nightmare and the airline that we hoped and prayed would be our saving grace, completely abandoned us. We are still trying to recover both emotionally from the situation that occurred aboard, and financially after having to book with another airline with money we didn't have."
Cons: "I got a notification that my 11:20AM flight from MIA to ORD is delayed for 5 minutes. Upon arrival in airport, I was told that there's a mechanical problem with the plane in ORD and that the plane hasn't left ORD (flight time 3:20). Thankfully, we had a place to stay for a day so we asked to be re-booked for the flight for the next day. Others took a refund and went to book a flight on a different airlines. Others had to wait until arrival of equipment and their plane didn't leave until 8:15PM that day (meaning they had to be in the airport for 9 hours!) I understand that the airline has limited amount of equipment and crews, but earlier notification would have been appreciated"
Cons: "They lost my bag. Told me it would be there the next night...it wasn’t and they didn’t know where it was. Told me they’d reach out with updates...they didn’t. I had to call to find out it was in a different city from where I was going or where I live. Told me it would be on the next flight out in the morning...it wasn’t. Then did absolutely nothing to compensate me for this experience."
Cons: "They over charge you for bags and the seats are terribly uncomfortable. dont fly Frontier fly with any airline except them and Spirit it is worth the extra cost."
Pros: "I would rather spend an extra 30$ and fly american or any other airlines."
Cons: "Pretty much everything especially the customer service"
Cons: "Nice crew"
Cons: "Staff was incredibly rude and made my sister wash her face before we got on the plane."
Pros: "The flight was faster than expected which was very nice. Was a smooth ride for the most part."
Cons: "Baggage takes way longer than other airlines I've experienced to pick up from claim. Wish their were free snacks available on board."
Cons: "Cheap initial cost but they charge for everthing. A budget airline, including employee numbers. 2hour line to check in, and entire passenger group waited over an hour for baggage to arrive at luggage carousel at destination. Won't fly them again."
Pros: "I liked the price but class of service given.....i would gladly pay more. I arrived at the ticket counter at 9am to a line of people with 12 empty counters.We were told by other airlines and security that they open at 9:30.Finally some came at 9:45...and then only one person. Also by the time I added an additional 65.00 for baggage my flight ended up costing more than if I would have taken a classier airline."
Cons: "flight delayed twice after arriving at 5:30 am for a 6:40 flight. then it was cancelled at 10:30, 5 hrs later after waiting for the delay. The next flight was the NEXT DAY and they wouldnt cover a hotel for the extra night. They wouldn't reimburse the carryon fee ($35) or the seat fee ($16). Had to buy a flight on American Airlines in addition."
Pros: "Arived early, both to and from. I bought a weekender bag from Target and had no issues with using that as my one personal item. Water is free on flight. Planes were nice. Staff was very friendly. Price was amazing. Will look to this airline again in the future."
Cons: "Nothing, everything worked well for me"
Pros: "I like that Boarding On time."
Cons: "I paid $35 for my carry on bag. And even can't find the space to put it on the cabinet above my seat. Flight attendant just tell me to look for another space. They never help me anything. It took me a while to find the one far away from where I was seated. One of male flight attendant opened the cabinet above my head, maybe grab his stuff but one bottle of water fell down. It almost hit my head and luckily it just touched my shoulder. It was my horrible experience. I picked this flight because it fits my schedule. Next trip I will never take it any more."
Cons: "to add our baby (lap child) to the reservation, it took multiple tries to reach a person who could help by phone, then she had to give up our reserved seats to rebook us further back in the airplane just because of adding our baby. If the ticket wasn't $50 each one way while on sale, there's no way we'd ever fly Frontier."
Pros: "There is not one positive thing I can say about my experience with Frontier."
Cons: "Where do I begin, the counter opens 2 hours before flights, and in our case it opened 90 minutes before, so the line was horrendous. Be ready to pay through the nose for well...EVERYTHING. Our luggage cost us over $200.00, our seats over $300.00 even a coffee was $2.99. The seats are ridiculous. We paid for the expensive seats thinking that meant we'd have extra leg room, and you know a reclining seat...haha!! No, we were wrong! We had LESS leg room because we were in the first row , we had to hold our purse/backpack in our laps because the overhead was full (Even though we were in row A! The flight attendants allow people to put their baggage anywhere, not necessarily over there seat, so we were screwed). Our seats were like sitting on sharp metal objects. We were 35 minutes late leaving the airport, the crew didn't see fit to tell us why. The luggage took twice as long as other airlines to get to.the terminal... In a nutshell this so called "cheap fare" winded up costing us over $1,000.00 once all extras were added. We will NEVER fly Frontier again."
Pros: "The plane did not crash. That is the only positive aspect of the trip I could come up with."
Cons: "I paid for my checked luggage, which was expected and fine, however I was told my carry-on bag was okay but it was not. After my ticket had been scanned at the gate and I was already halfway down the gangway, a gate agent began yelling at me to come back. The other passengers looked at me like I was a criminal or something and it was quite humiliating. The agent said (rather rudely) that I had to pay an additional $40 for my carry-on. I explained that I was told the bag was fine when I was at the ticket counter but they did not care. They further informed me that I was paying $10 more for my bag than I would have at the ticket counter, leaving me feeling scammed. I emailed the company immediately upon arrival, explained the situation, and asked for a refund of the carry-on fee given the unusual circumstances. I was flatly refused. Horrible experience, horrible employees, horrible customer service, horrible airline. Their ticket prices might be low, but that only seems to be to lure customers in so they can be tricked and swindled for more money. I paid more for my bags than I did for my ticket!! This company seems to operate on a "bait and switch" business model and through some research I did on them following this experience I found they already have compliants against them to the Better Business Bureau. AVOID THIS AIRLINE AT ALL COSTS!!!"
Cons: "Outgoing flight was delayed by 18 hours. Cancelled my inbound flight and purchased a last minute flight with another airline and still haven't received a refund."
Cons: "My last trip with Frontier the flight was delayed on the way there and on the return trip. The way there the flight was delayed 3 hrs, and it was a red eye. The way back was also delayed and the power died or the computer system shorted as we were about to take off and it was further delayed because they had to do a system reset. And it is absolutely obsurd to design your planes without reclining chairs, your seats are the most uncomfortable seats I have ever flown on. And then to charge +$200 for two round trip for reclining chairs, ridiculous! I will probably never fly frontier again not will I recommend your airline to anyone."
Cons: "I realize that there are some things that are beyond the control of the airline and I don't blame Frontier for the delay boarding or the rough weather, but after sitting almost 2 hours on the tarmac before takeoff and then the fasten seat belt light left on for the first nearly 2 hours of the flight, there was a plane full of passengers who desperately needed to use the restroom, myself included. What really annoyed me was that while rudely admonishing any passenger who dared trying to go to use the facilities to sit back down, the flight attendant herself went in the bathroom and relieved herself. When the seat belt light was finally turned off, I made my way to the restroom and this same flight attendant told me I would have to wait because another passenger sitting in the first row had been waiting a long time to go. I told her "everyone has been waiting a long time, well everyone but you." at this point she got very defensive and began yelling at me about federal regulations and so on and that she is allowed to use the bathroom. That may be true, but it doesn't make it right. Perhaps because I ticked her off, or perhaps just because of incompetence, my wife, myself, and the passenger in the third seat in our row were never offered any drink service. I did observe that even after the long delays and general ordeal of the flight, they were still charging passengers for soft drinks. I think a comped drink would be the least Frontier could do under the circumstances, but I guess anything resembling customer service is too much to ask. Add to all this the uncomfortable seats, the being nickel and dimed at every turn, which makes what first appears to be a good deal on a fight into one which is more costly than better quality airlines, I would advise spending a little more upfront for Southwest or some other reputable airline. You probably won't spend anymore in the end if you have luggage and would enjoy a beverage on the fight anyway and you will be treated with more respect and courtesy and other you will sit in a seat that doesn't feel like an old piece of plywood covered in vinyl. On both the flight to and the one from my destination, I noticed that the seats would not recline. I'm not sure if I had seats in rows that didn't recline or if none of them do."
Pros: "Not much"
Cons: "Uncomfortable seats; ruined handle on luggage;"
Pros: "I didn't like anything."
Cons: "The flight attendance wouldn't sell me water or give me water when I asked for it on the plane. This was before the plan was descending, so he literally had no excuse. She didn't even have the common courtesy to come to me and say she wasn't going to give me any water. We had to ask her why she didn't provide water even when she had a water bottle in her hand. I will never fly with Frontier again. Also they try and trick you with cheap airline tickets initially, but then charge you $40 for 1 checked bag each way and you don't get any perks! Not even water. This was terrible."
Pros: "The seats remind me of wooden school house chairs - narrow, hard (no padding) and don't recline. Fly another airline. By the time your done paying all the gotcha fees you didn't save any money flying this economic airline."
Cons: "Bare bones as it gets. There is zero entertainment - no tv, no wifi, ect. Seats are the cheapest I've ever seen in the travel industry. All the passengers were hunched forward because the seats were so uncomfortable. The trays are wide enough to hold two drinks. The trays can't hold a laptop or a magazine. Water is free which is one upgrade which is better than spirit. However, spirit had cushioned seats that recline."
Pros: "This flight was horrible from start to finish. This was a flight from Miami to New York, scheduled to depart at 2:25 and arrive at 5:25. Around 1:30 we were told we'd be departing at 3:30 instead due to "weather at LaGuardia." I'd like to point out that countless friends and family, and also every weather app known to man, assured me there was absolutely no bad weather in the New York area and in fact there wasn't supposed to be until that evening, when there was a chance of thunderstorms. So if anything, delaying the flight only increased our chances of running into said bad weather. In any event, we boarded at 3pm and then around 3:30 were told we'd now be delayed again, probably departing around 4pm. So we sat on the runway like idiots. We did leave shortly after 4pm, and then once we got to the LaGuardia area about two hour later, we were told we needed to refuel (????) so we were being rerouted to Raleigh. About 40 minutes later we were told there was a storm in Raleigh so actually we would be going to Newport News. This is absolutely no joke, but the flight crew nor the pilot knew which state Newport News was in and upon arriving they announced we were in Virginia and said they knew that thanks to a Google search. Keep in mind it was now about 8pm and we had all been prepared for a short flight that would arrive hours ago, so everyone was beginning to get really hungry and irritable. This is where the flight crew started to really, thoroughly suck. In addition to being completely rude to anyone who tried to ask if we could get some more information, they were CHARGING people for water and offering nothing in the way of food. Only after a passenger begged did they dole out granola bars and cups half-filled with water around 9pm. Also, this entire time we weren't able to leave the aircraft and this was when the bathrooms decided to go out, and they were out of commission for about 30 minutes, so that was fun. We finally got into the air around 10pm and landed in LaGuardia by 10:50. Also, just a note, but when we took off in Newport News the weather had turned and there was heavy rain and lightning. We had no issue taking off during the storm, but apparently the storm was the reason for the initial delay? Whatever. Anyway we finally landed in LGA after being on that plane for 7+ hours. Then, just when we thought it was over, we were told there wasn't a gate open and we would need to sit on the plane and remain on the runway for about 30 minutes. 30 minutes was actually more like 45, so around 11:30 we finally, FINALLY could get off and I have never seen passengers de-board a plane so quickly. Overall this was one of the worst experiences ever, and while I try and be understanding when it comes to delays, what really put this over the edge was 1) the lack of reasoning for the delays and 2) the incompetency and rudeness of the crew. They made no one feel safe or comfortable. This was the absolute worst."
Cons: "Everything. I genuinely can't think of one plus, aside from the comraderie of the passengers."
Pros: "The crew was great, but that was the only good thing about the flight. Expensive checked and carry on bags, VERY uncomfortable seats, no food or drinks, etc.. It may be ok for shorter trips for the price, but more than 2 hour flights, not worth it."
Cons: "When I get to the gate the woman told me that I don't pay for my carry on luggage even though it was the 2nd flight in a round trip flight. The first part I got on with the same exact bags with no extra charge. Instead of looking up my info she told me I pay or I stay. Without raising my voice I asked her to check but this caused her to get defensive. We had 5 min to get on the flight and we didn't have time to argue. Frontier robbed me of $120. I fly back and forth from Florida to New Jersey always using Frontier. This past weekend is my last time using that airline. Jet Blue and American will now get my business and I'll make sure I tell everyone I know about what happened."
Pros: "For a cheap, quick flight under 3 hours this was a reasonable flight. It has the bare essentials, especially if you are traveling alone or without children. The crew was friendly and unlike the flight TO Miami (delayed by almost 2 hours for maintenance reasons---the a/c was not working and the airplane was very hot. Luckily everyone was told to return to the gate and wait for the problem to be fixed) this return flight was actually early! The plane was clean and in good condition."
Cons: "Aside from previous mentioned delay to destination, the unknown fact that you have to pay for your carry on luggage AFTER ticket purchase was a bit of a shocker...but for such a cheap ticket price I was expecting some hidden fee's along the way. Having to pay for something as simple as coffee or a small snack (what happened to free peanuts and pretzels?) seemed a bit excessive also so i was extremely disappointed at this also. Also, the trays on the seat backs were EXTREMELY small, just about big enough for a tablet so I am not sure who the airline is saving that space for?.. Again, this is a great airline for short flights but I don't know if i will be using them for a long flight in my future unless they have aircraft's with more comfortable options."
Pros: "The gate attendant and the crew were all very nice and accommodating. Basic flight, no worse or better than any other airline."
Cons: "I did not realize they charged for carryon, so was charged $40 at the gate. So much for an excellent fare. Was not aware Frontier had changed to a "no frills" airline. It was also annoying to have advertising for their credit card, but a lot of airlines do this and it is equally annoying. Everything was a cost, even water. Well, now I know and can make more informed decisions before traveling with them again."
Pros: "Leg room was decent"
Cons: "Had to pay for y carry on and I wasn't sure why. Hospitally wasn't very good"
Pros: "The view from my window seat."
Cons: "Lets begin with the scam of low ticket prices. You you're getting a good deal until the day before the flight when you have PAY FOR CARRYON LUGGAGE. Then, there was an hour and a 45 min delay. At the airport, the Frontier computer systems were down, so getting on the plane had to be done manually. On the plane, some of the crew was rude like a man named RAY and the black flight attendant who used the most aggressive tone over the loud speaker. Here's the worst part, on a flight from MIA to NYC the plane had to stop and refuel in Philadelphia. If that's not crazy, I don't know what is! They told us it would only take 20 minutes, but we were in Philly for TWO HOURS! There was a lady that wanted to know what was going on, so she asked the flight attendants who told her they had no info. She asked for their names, which they refused to give to her and they proceeded to have her KICKED OFF THE PLANE by the captain. We got no complimentary snacks during this ordeal. I asked a flight attendant for free chips and got laughed at in my face. As you can tell, I will never fly Frontier again. The flight was supposed to leave MIA at 2:50pm and land at 5:00pm.. We got to NYC at 10:00pm. NEVER AGAIN."
Cons: "The seat room was one of the worst I have had in a long time. I sat on the aisle and was brushed up against / hit no less then 15 times during the 5 hour flight. I can understand that we want to include additional seats to economize but not to the point of total irritation."
Pros: "The fast boarding"
Cons: "The price of the flight did not include information about the luggage and seat fees. As a dependent of an active duty service member, I have never had to pay for luggage. Ever. And to have to pay for a seat on the plane, an additional $150 round-trip for luggage and pay for water on the flight too, it made me very angry. I will never use Frontier Airlines for any or my travels, nor will I ever recommend that anyone uses them either. In fact, I have already told friends and family to avoid Frontier because they are a total rip off!"
Cons: "My flight was delayed by more than 3 hours. The representative at check-in told me that the flight was coming from LaGuardia airport and was delayed due to bad weather (which I can still believe to be true despite any evidence of severe weather when I checked online). No one (from the check-in desk to the boarding gate) had any information about the delay and we were sitting clueless at the gate as the departure time kept changing frequently. No frontier crew was present at the gate to answer our queries or to provide reasonable respite in terms of water or meal vouchers at a very cold airport (heating wasnt working for some reason). This was aggravated by the fact that there are no complimentary drinks/meals on the flight. I would also like to point out a cheap trick that the airline tries to fool passengers with. They try to charge you for your seat when you check-in online. You have to skip seat selection to avail a seat at no extra cost. This on top of carry on baggage fees. It doesnt sound like a budget airline to me. A cheap one, for sure."
Airlines flying to Stewart Intl. have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Stewart Intl.
Masks required on board, masks provided on flights to Stewart Intl.
Social distancing seating
Middle seats unavailable to book on flights to Stewart Intl.
Testing for antibodies, testing for symptoms for flights to Stewart Intl.
Waiving of change fees. Search flexible flights to Stewart Intl.