The direct flight was really nice.
That entertainment had an extra cost.
Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!
I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours
They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later
flights delayed overall
service. flights were delayed and they said there was nothing they could do
Got a window seat and had an amazing crew. Everything went smoothly! Dinner and breakfast served!
Everything was perfect!
The free movies on the screens in the back of every seat
Lack of leg room
Thankful for the pilot...
I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger
No entertainment, nor food
I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable.
The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch.
American airlines lost my bag... Customer service in LAX is non-existent.
|Flights Arrive in||San Jose|
|Flights Depart from||Montrose County|
|Airlines||United, American Airlines|
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