$704 Find Cheap Flights from Morocco to Houston Hobby Airport

Communication on the delay, rebooking and how to get a hotel was poor. Mails, airport check-in and transfer desk said different things.

Not consistent with the food quality (I mean taste not freshness)

Food was really mediocre for premium economy in comparison to other airlines… the crew was nowhere to be found… 14 hour flight…

I don’t like that an equipment change caused my seat to change from 23A to 44A. The boarding was also delayed. The crew were excellent, however and very attentive. The food was not bad.

Excellent, Lima to Paris. But Paris to Amsterdam, delayed, missed my flight and KLM treated its missed flights passengers very badly, terribly bad. No hotel accommodation given. Passengers were told to find their own hotel accommodation and claim at reasonable rate and left the booth and literally with armed Police Officers listening to passengers complains. For three hours, after moving by Uber from hotel to hotel and calling and booking online, no hotel was available. I had to return to the airport and seat/sleep on the benches, suffering the cold, and rats running around until my new allocated flight the next day. It was the most terrible KLM treatment even seen and being a Business Class passenger. Still mentally suffering to date as a result.

Old airplanes small seats expensive tickets, not as expected overall and not comfortable according to the price

Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.

My experience was good overall, the quality of the food really decreased! There used to be a choice between meat and fish now it’s between chicken and pasta! In the choices of entertainment meditation has been added which is very good. Soft chair workout to improve blood circulation and avoid phlebitis should be added.

The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.

Much better than the major US Carriers especially in Biz Class.