Daily cleaning, installation of cabin HEPA filters on flights from Munich to Boston
Air Canada, Brussels Airlines and United Airlines have all waived their change and cancellation fees on flights from Munich to Boston. Confirm policies on booking site.
Most visitors from Munich will not be allowed to enter Boston. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Boston
Visitors from Munich are not required to quarantine after entering Boston.
Visitors from Munich must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Boston.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
An average nonstop flight takes 10h 45m, covering a distance of 3841 miles.
There are 32 (nonstop) flights between Munich and Boston per week, averaging 4 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($325) and Icelandair ($424), and the lowest round-trip tickets have been found on Icelandair ($446) and Alitalia ($474).
Air Canada flies 8 times weekly (Sunday, Monday, Tuesday, Thursday, Friday), Brussels Airlines flies 8 times weekly (Sunday, Monday, Tuesday, Thursday, Friday), Lufthansa flies 8 times weekly (Sunday, Monday, Tuesday, Thursday, Friday).
From Munich to Boston, Saturday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Boston back to Munich , the best deals are generally found on Sunday, with Wednesday being the most expensive.
When flying out of Munich you will be using Munich Franz Josef Strauss, often referred to as Munich Airport. You will be landing at Boston Logan Intl, also known as Boston Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Munich to Boston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Boston from Munich is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Boston with an airline and back to Munich with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Boston from Munich up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Pretty straight forward. Clean. Efficient."
Pros: "Good organization, good hygiene, polite crew."
Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."
Cons: "Proper communication"
Pros: "Service was great."
Cons: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"
Pros: "The crew was ok. The seats was good :)"
Pros: "The crew was good. Now fast but good."
Cons: "The food was pretty basic."
Cons: "Wifi didn't work"
Pros: "Food, timeliness, comfort"
Cons: "Not sure"
Pros: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"
Cons: "WiFi didn't work"
Pros: "Good seating, great food, good service."
Cons: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."
Pros: "Convenience. Smooth ride. On time. Great staff."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"
Pros: "On time and helpful staff."
Cons: "Very cramped seating."
Pros: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Cons: "Pretty rough turbulence, but that wasn’t their fault of course."
Pros: "Everything was really great"
Cons: "I can’t no say anything bad"
Cons: "Really rough landing"
Cons: "Late boarding and take off with no explanation."
Cons: "Dripped on!!!!!!"
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Pros: "On time, staff, and overall service"
Cons: "No complaints"
Pros: "Me atendieron muy bien , tuve un excelente viaje"
Pros: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."
Pros: "Loading process, seats and drinks were great"
Cons: "No TV on back of the seat but thankfully the ladies next to me were very entertained"
Pros: "The TV selections"
Cons: "Change d for WiFi. Cheap"
Cons: "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. This is too much action for people who are trying to get some sleep. Also, abrupt and hard landing."
Pros: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"
Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"
Pros: "Efficient hop to Boston"
Pros: "Modern plane from ATL to BOS. On board games were a fun distraction."
Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."
Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."
Pros: "Very professionals"
Pros: "Everything went smoothly."
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Cons: "Boarding in LA was. Mess"
Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."
Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"
Pros: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Cons: "No tvs."
Pros: "On time departure and arrival."
Cons: "Cramped! Cabin crew not particularly friendly."
Pros: "Great stewardesses, good food"
Cons: "All good"
Cons: "Same as above"
Pros: "the flight was late in leaving, and although the lateness was not the airline's fault, the scramble of repeated announcements of Boarding is delayed for 10 minutes...3 or 4 times...was not smooth or comfortable...or very professional."
Cons: "the sound system on cut out of and on repeatedly, and shifted program and then would interrupt what was playing again and again, except when it would block the program out. aside from that, it was all pretty ok."
Pros: "Another exit seat and got upgraded to economy premium. Possibly one of the best flights I’ve ever taken."
Cons: "It was great"
Cons: "Nothing to note"
Pros: "Clean, drink and water service was good and much appreciated"
Cons: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."
Cons: "Totally Re routed. Bleh."
Pros: "The crew was polite and professional."
Cons: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."
Pros: "The staff was professional and friendly"
Cons: "The seats were too close to the row in front of them. I've taken 12 flights from the USA to Europe since 1990 and the two I've taken on Lufthansa this month were horrible! Airplane food is always bad...who cares. But being trapped in uncomfortable seats with no room to shift your position for a six plus hour flight is inhumane! My son is 6'2" and his knees were literally against the back of the chair in front of him, luckily my daughter was in that seat so she didn't recline it on his knees. My back was killing me in the first hour (I'm only 5'2") my 13 year old daughter complained that her back was killing her by the end of the flight. I've never flown Lufthansa before and will never again!"
Pros: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."
Pros: "Entertainment system was superior and flight crew very nice. Plenty of drinks and food available."
Cons: "Seats and food are typical for airline economy class"
Pros: "entertainment options were great"
Cons: "rushed from connecting flight and then had to go through passport security check point"
Pros: "Nothing. But I did arrive on time"
Cons: "I will try to avoid Lufthansa if I can"
Pros: "See previous comments"
Pros: "Good variety of on-board entertainment"
Cons: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."
Pros: "nice clean plane"
Cons: "the wifi is free but doesn‘t work. flynet app didn‘t pair"
Pros: "Large screens for movies are excellent. Very easy to use."
Cons: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."
Cons: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Pros: "Good movies and TV to choose from."
Cons: "Food sucks. Bland and gooey pasta as vegetarian option."
Pros: "Punctuality, the entertainment system"
Cons: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."
Pros: "They gave me an exit row seat! Tons of leg room which made the trip for a tall guy like myself super comfortable. Service superb as always with Lufthansa. Checking in luggage very easy (someone actually can do it himself). Boarding fast and efficient."
Pros: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Cons: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."
Pros: "The entertainment system included ability to access cameras on the tail and belly of aircraft which was interesting to watch takeoff and landing. Crew was great, flight was smooth."
Cons: "Seat cushions lacked deep cushions, seats were too close together, could not stand up. Boarding was not done by rows, so took longer than usual."
Cons: "This is a brand new airplane. The size of these seats has hit a new low. To expect an adult to spend 8 hours crammed into this thing is barbaric. It's been a week and my back still right. Enough already."
Pros: "There was a problem with baggage self checkin and it was hard to tell what to do"
Pros: "same as above"
Cons: "same as above"
Pros: "food and service"
Cons: "All good"
Pros: "Attends were good."
Cons: "Jain meal is not available which is available in all the flights like Emirates, United airlines, Turkish airlines etc"
Pros: "Clean, new plane."
Cons: "Baggage got lost on a direct flight. A lot to improve here."
Pros: "Cabin attendants were terrific. Very attentive. Ms. Byrne, our cabin attendant and the Purser, a gentleman whose name I didn't note, solved problems and met our needs (including finding my wife's iPad that fell beside her seat while sleeping where it couldn't be retrieved without help)."
Cons: "Few technical issues with new plane...no wi-fi on flight and lights not working in lavatory."
Pros: "Crew are very polite and supportive!"
Pros: "friendliness, food, great flight and landing, clean bathrooms. And a big kudos for allowing again 2 suitcases free of charge"
Pros: "Seats, crow attitude, on-time flight"
Pros: "New plane, good food, nice attentive crew, on time"
Cons: "Seats and seat space are shrinking, s not super comfortable."
Pros: "Crew very efficient and professional"
Cons: "Crying children!"
Pros: "The crew were excellent, seats were comfortable, and the entertainment system had enough options to pass the time."
Cons: "The food was less than desirable."
Pros: "Great service, food service nice"
Cons: "SMALL seats! Many people did not fit into the seats!!"
Pros: "Lufthansa was great . It was just that the weather did not cooperate in Boston."
Cons: "Lufthansa cancelled my flight at midnight before Thanksgiving and left me with no option to get home for the Holiday."
Cons: "Foods usually not bad but the sausage and beef was absolutely disgusting."
Pros: "Smooth flight. Prompt departure and easy boarding."
Cons: "Limited dinner choices. Goulash served on flight home to Boston was inedible."
Pros: "On time, helpful crew, clean"
Cons: "Not enough leg room"
Cons: "Pay for Wi fi"
Pros: "Lufthansa - The best."
Pros: "caring attendants"
Cons: "some food"
Pros: "Crew were excellent entertainment was great, everything moved swiftly"
Cons: "Food was not much and not that tasty"
Pros: "Fast and it didn't feel like it's forever. Great meal options and entertainment with English subtitles"
Cons: "Awkward seating with 3 people in front of my row, having to share the screen."
Pros: "Tremendous selection of movie entertainment"
Cons: "Boarding process was a bit confusing"
Pros: "Great service, good food, plenty of (and good selection) beverages. This is the way flying used to be and it is awesome on Lufthansa and I was only flying regular coach. Also really good music/movie system with plenty of great choices, I watched some very good movies and the system works very well."
Cons: "Only downside is that despite being pretty techie I could not get the wifi to work and I tried three browsers and every bit of advice in the Magazine on board."
Pros: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"
Cons: "Long lines at security check before the gate. Our luggage was lost"
Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Cons: "Flight got cancelled"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Pros: "Light snack and complementary wine"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Cons: "Our lougage did not arrive"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "Crew was awesome"
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Cons: "You are almost always late!"
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Cons: "Tiny old cramped plane."
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Short-hop flight, fit for purpose."
Pros: "The included snacks and the seats."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "Great food"
Cons: "Sears we're toooo small"
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Flight was quick, professional, friendly."
Pros: "Very friendly and helpful crew."
Pros: "attentive on the plane"
Cons: "the checking in took very long not enough staff for the amount of people."
Cons: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"
Cons: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."
Cons: "Better organized boarding Snacks (only via purchase)"
Pros: "First time flying with jet blue. Comfy seats. Nice crew."
Pros: "The crew was nice"
Cons: "Basically everything"
Cons: "Didn’t have Internet access. No snacks. No headphones. The person at check-in was little rude."
Cons: "I was charged for bags at Frankfurt airport and should not have been. Disputing the charges."
Cons: "See above."
Pros: "Terminal security staff very attentive."
Cons: "Boarding was very crowded."
Cons: "Overall, too many people crammed onto one aircraft."
Cons: "There was no food on the flight provided"
Cons: "Chaos on last leg Total chaos Was shoved and pushed while waiting to board They need some boarding system Zones or numbers"
Cons: "Rejkjavik aiport is woefully undersized and understaffed to handle the volume of passengers connecting through to other destinations. Jam-packed waiting areas and walking aisles and long queues in restrooms and refreshment areas. A lovely building, but not a pleasant experience at all."
Cons: "Old plane. Broken seats. Boarding by bus and stairs."
Cons: "See above."
Pros: "Service on the plane was excellent."
Cons: "Reykjavik airport is rough! It is very crowded and boarding was chaotic."
Cons: "Our seats were reassigned at the last minute (upon boarding) to seats that couldn't recline at all. The people in front of us could recline their seats fully, giving us no room whatsoever to move. We had no room to even rest our heads on the table or cross our legs. It was very uncomfortable. Had I known the seating was so uncomfortable, I would not have flown this airline. These were not the seats we selected earlier, so we were taken by surprise at being given such terrible seats and offered no options. I will not fly this airline again."
Pros: "They got us from A to B safely...I am grateful. But not a very warm and friendly bunch!"
Pros: "Crew was nice, we were timely and the pilot was very engaged with the passengers via intercom"
Cons: "There really isn't a great system in place for boarding, everyone is called at once and it's an annoying free for all."
Cons: "No snacks."
Cons: "too many flights landed at KEF at one time. the iceland customs could not handle all the flights at one time. it seems like the idea/plan to make iceland a primary stopover location was done without determining how many flights could descend on the terminal at one time. i was in a line that was almost all the way down the terminal. we truly were processed quickly - but it gave many around us a lot of stress over thinking they would miss their connecting flights. since i had done this before and the exact same thing happened (too many to process in too short a period of time) i reassured the people around us that icelandair holds the connecting flights until all people were processed. it gives a bad look to iceland and icelandair and i am sure could be remedied by changing some arrival/departure times. again, the idea of having iceland be a primary stopover to put them 'on the map' and glean the revenue from the potential travel is excellent, great marketing strategy - but is iceland air shooting them in the foot if they have implemented this plan without the infrastructure - please pass along to iceland- a country i really loved when i visited before this marketing plan!"
Pros: "Crew was pleasant."
Cons: "Line up for boarding was not organized, people were jumping the line. Boarding was not called by seating."
Cons: "4 hours in plane without take off, grounded! spoon feeding the 30 minute delays"
Pros: "Staff is very helpful in making short connections."
Cons: "Long delay because of weather"
Cons: "If you are expecting flat seats or even leg rests, this is not the ticket for you. Think premium economy instead of business class"
Pros: "everything was fine!"
Cons: "huge rush to make the 45 min connection from kef to msp, too tight a schedule for the connection"
Cons: "Bad connections Dalay"
Pros: "Kind staff. Free coffee."
Cons: "Witnessed onboard dispute between passenger and a minor passenger over the child's instrument case which was in the older passengers' overhead storage. Also seated next to large family group was difficult."
Cons: "no snacks!"
Pros: "We were delayed about an hour and half, waited on boarding line, which were not controlled and people kept cutting in, buses to tarmac in freezing cold, no Agent at baggage recheck with short connection. They crew turn off air way too early in the cabin. People are in winter gear and cabin temperature is not comfortable. On the way to Iceland, it was too warm on the plane for the entire duration."
Pros: "Spent two hours after boarding before takeoff... plane desperately needs more air circulation and a lower thermostat point."
Pros: "it was ontime and the the staff was nice"
Pros: "we were seated in the exit area and had plenty of legspace"
Cons: "Delayed departure"
Pros: "direct service"
Cons: "reservation process by Kayak was the worst....I am moving on to google flights."
Pros: "see above"
Cons: "A meal wasn't provided, as it should've had been."
Cons: "The service wasn't very good, the seats were marginally comfortable and the food was just Ok. Expected more from Business class considering the price of the ticket."
Pros: "The Reykjavik airport was clean and had nice facilities"
Cons: "The customer service was very poor on the plane. During the time that my mother requested a drink on the plane, the flight attendants walk right past her and did not even initially acknowledge her presence. I found that to be very rude and unprofessional. I was also very disappointed to find that we were not given food on the five hour flight. That was very inconvenient and I have never experienced that on any other airline in my 22 years of life. It is safe to say that I will NEVER be flying with Iceland air again."
Pros: "Price and the fact that they waited to take off until we arrived from Copenhagen"
Cons: "Boarding is awful - just a mad rush of people!!"
Pros: "the plane got us to our destination close to on-time"
Cons: "no seats in the airport; barely enough room to stand; long wait for boarding and totally confusing/interfering messages on airport PA system; chaotic boarding "process"; had to walk out in rain; MUCH more troubling were the elderly and handicapped people who also had to deal with this mess... many of them were in obvious physical pain. unconscionable; entertainment system kept cutting in and out, working for a while, going dark, coming back, then finally dying for good; this took up a great deal of the crew's time; nobody bothered to make a cabin announcement"
Pros: "See above"
Cons: "Flight Delays"
Pros: "Icelandair service"
Pros: "Same as above"
Cons: "Same as above"
Cons: "We were seated at an exit seat which was fine other than the window seat being very, very cold."
Pros: "same as above"
Pros: "Crew, seats, duration"
Pros: "I love the price!"
Cons: "My chair was broken and wouldn't recline."
Cons: "Lost luggage (for the second time on the way back!)"
Pros: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Cons: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"
Pros: "Crews are nice n snacks are okay."
Cons: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"
Cons: "More variety of movies"
Pros: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Cons: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."
Cons: "they must work on quality and price"
Pros: "People next to me"
Cons: "Seat, food , no fee for bag, and service"
Cons: "Everything was good."
Pros: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Cons: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"
Pros: "We landed safely in Toronto"
Cons: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."
Pros: "Comfortable seats"
Cons: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."
Pros: "Nice new plane (Embraer), row 4 had long seat pitch"
Cons: "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"
Cons: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"
Pros: "Crew was pleasant there were many seats vacant"
Cons: "Flight boarding starte 25 minuets late"
Cons: "Boarding was late again, 25 minutes this time Seats are Too Tight"
Pros: "Snacks, drinks, puke bags in seat back pockets, easy to check in online."
Pros: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Cons: "Not being served a hot drink inflight. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."
Pros: "legroom, service, boarding, meals"
Pros: "legroom and quick"
Pros: "Confortable space, great food taste,"
Cons: "When we asked for the late food service, they told us they did not have any more left. We ask them to look for anything left and after hour the food still not arrived."
Pros: "The lady at the check in counter was super nice, I was a few kilos over and she didn’t charge me extra"
Cons: "The plane looked old and dirty"
Pros: "Decent flight. On time departing and arriving. Luggage arrived with us."
Cons: "Audacious prices for checked luggage. If you pay online prior to check-in €25 per bag If you pay at check in it is €45 per bag. This is downright theft by all the airlines who engage in this very profitable but nefarious activity and really needs to be stopped. First bag should be free/ nominal charge or at least part of the ticket price. (It is like a restaurant charging for cutlery and plates so you can eat . Would that be acceptable??)"
Cons: "Alitalia made me pay 50 Euros for my bag although I am traveling on the same day with them internationally, in less than 3 hours. They said that because I had two separate tickets they couldn't waive the fee. they have just lost a customer."
Cons: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."
Pros: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Cons: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."
Pros: "Boarding was on time for all my flights."
Cons: "KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account."
Pros: "Plane was new"
Cons: "Plane was late"
Cons: "The flight departed one hour late."
Pros: "Entertainment options"
Cons: "Had problem with luggage, did not like food specifically cheese on dark bread sandwich, did not like going to gate but would need to climb stairs and get shuttle to plane"
Cons: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."
Cons: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."
Cons: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"
Cons: "Late boarding Rude crew Bad service Lost my luggage"
Pros: "Really comfy headrests and blankets. Easiest plane I've slept on by far."
Cons: "Headset wasn't working so I could watch tv or listen to music."
Pros: "Almost nothing"
Cons: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"
Pros: "Flight was quiet and smooth"
Cons: "Food was substandard Leg space very crummy"
Cons: "One of the entertainment systems was in disrepair. The headphone jack was jammed and the USB charge port was broken."
Cons: "The flight was operated by Alitalia, so my bad review is about it: 1- they made us pay 75 euro for 4 extra kg on the luggage; 2- once on board we had to wait 45 minutes before leaving the airport; 3- there was no entertainment on the plane which looked like a very old plane; 4- they served us a tasteless sandwich and muffin(MEA flight serves a full meal) 5- the choice of drinks was poor: water, Coca cola, tea or coffee, no juices or alcohol; 6- we asked for water 3 times and the flight attendant never came back; Being an expensive flight I was expecting something more than a low coast flight company. VERY DISAPPOINTED."
Cons: "Really old plane, nasty food and rude flight attendants."
Pros: "fast boarding"
Cons: "crews are extremely rude; whenever they had to move the cart in the isles they always ended up slamming every passengers arm without a single apology. and they have no control of the environment due to some young passengers were making loud noises during the whole flight."
Pros: "The seats are bigger than in other airlines! Good space."
Cons: "The crew disappeared, they would not come when they were called. They were too busy fighting with each other."
Pros: "Crew was good."
Cons: "No food served. No coffee. Just coca cola and water."
Pros: "Boarding on time. The pilot 's job was excellent!!!"
Cons: "The service on board was really slow and not satisfying.. The food not as it used to be. I began flying your company about 40 years ago! What a change over the years!"
Cons: "Missed a day of work"
Cons: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"
Cons: "We were not able to print our boarding passes for our connecting flight in Berlin and thus were forced to check in again for our flight to Rome. The system did not have the update and we were forced to wait over an hour with the agent. We nearly missed our flight."
Cons: "1. absolutely disorganized boarding, 20 minutes waiting for 3 relaxed passangers to join a crowded bus 2. absolutely disgusting business class, narrow seats, little space"
Cons: "The boarding was chaos in both Munich and Rome. Apparently Al Italia had instituted a new computer system and the workers did not know how to use it. I spent hours on line getting a boarding pass in Munich, and then again another in Rome (in Munich no one was given boarding passes for connecting flights). I spend hours again in lines to get a boarding pass for a flight to Palermo, missing my connection and only getting a much later flight to Palermo. It was utter confusion. Shame on Al Italia."
Pros: "Can't think of anything."
Cons: "The seats were the most uncomfortable my husband and I have ever experienced. The huge headrest forced us to sit bent in a C shape with our heads bent down, no way to sit normally and relax. It was pretty close to torture for a long flight. I just wanted to rip the thing off the back of the seat. I will never fly on a B777 again if I can help it. Its particularly rich when the captain comes on the address system and tells us to sit back and ENJOY the flight. Additionally, boarding started a full hour before scheduled departure, then the flight was delayed an additional 45 minutes while they waited for somebody's luggage. If you boarded early, you got to enjoy sitting there nearly 10 hours for an 8 hour flight."
Cons: "My wife and I were slightly late to our return flight to Boston. When we arrived we were told that we would not be able to board because of our need to check a bag. We have the same bag that we have flown all over the world without the need for checking. Seems like it would be wise to indicate that Alitalia does not follow industry standard for checked bags when purchasing ticket. We were forced to purchase entirely new tickets for our flight back home, this is an unacceptable business practice. The up charge on the late purchased ticket was outrageous and we were sat next to the toilets which was disgusting!! I would appreciate a phone call from a representative of Kayak or Alitalia to discuss. Thanks Jeffrey Baker 207 739 9487"
Cons: "The flight crew was very rude, never answered call bells, were drinking and socializing in the back of the plane. Worst airline I've flown by far and I'm an avid traveler."
Airlines flying from Munich to Boston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Munich to Boston
Masks required on board, masks provided on flights from Munich to Boston
Social distancing seating
Middle seats unavailable to book on flights from Munich to Boston
Testing for antibodies, testing for symptoms for flights from Munich to Boston
Waiving of change fees. Search flexible flights from Munich to Boston