Roomy leg room. Comfortable seat. Excellent crews. Food ok.
Crew was good. Great flight. Just cookies an water was served, wanted more! Im leaning toward more direct flights, spent whole day at airports an layovers. My time is more valuable. My idea of flying is changing.
Wifi extremely slow. Not worth the money.
Had a great experience. Very friendly staff
On time, cordial service,
Pros: "Friendly crew Flight left on time Refreshments were alright Thankful for the free WiFi"
Cons: "Seats were small Hardly any space below seat to store hand luggage Aisle was tight"
Cons: "Internet and plane was small and old"
Cons: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."
Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."
Pros: "I love all the complementary stuff on flight"
Cons: "Better ear buds"
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Pros: "Comfortable aircraft. Great crew."
Cons: "can't think of anything"
Pros: "Flight was short"
Cons: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."
Pros: "The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable."
Cons: "I’m not sure everything was really great."
Pros: "Ryan was great! Very nice and professional, would love to see him on a future flight."
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Pros: "Everything went smoothly"
Pros: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Cons: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."
Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."
Cons: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Cons: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."
Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."
Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."
Pros: "The LGA team did great in difficult situation"
Pros: "Flight was 3 hours late leaving due to frost on wings. De icing truck wouldn’t work so they waited until sunrise and parked the plane in the sun. Real hi tech solution."
Cons: "Sat on the plane on the tarmac for over an hour in the cold..."
Cons: "They lost my bag."
Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."
Pros: "Flight was nice"
Cons: "Boarding was slow because boarding is done poorly"
Pros: "Compared to previous flight - this was so much better with upgrade to first class and extra space."
Pros: "I liked the fact that the flight left on time and landed ahead of schedule."
Cons: "The flight was rough. The coffee was horrible though."
Pros: "quick trip, no problems"
Cons: "The boarding took a long time then when they called for the zone 3 they told us to hurry up. The steward was doing everything by hand motion. You couldn't hear what he was saying. The plane was extremely noisy and we asked what the noise was none of the crew answered. This is not the normal service that I am used to from Delta."
Cons: "There were extra seats to begin with and I was traveling alone with an infant. She barely slept the whole flight and I had a stuardis in a red dress who whem I asked for for a beverage made it seem like I asked for it right now. Didn't say a word Else to me until it was time to land and my daughter had just fell asleep. She told me. I had to take her out of the baby carrier. My daughter needed a diaper change and there were no places to change her. I tried to change her by the door really fast. The stuardis said no go change in a bathroom I asked which one had a changing station they said none and to just change in my lap. Plus my car seat was broke when I got it back."
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "Lady said she was taking the seat I paid an upgrade fee for. Crew did nothing. Said I should take her seat."
Pros: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Cons: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."
Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."
Pros: "CREW WAS AMAZING. THANK YOU!!!"
Pros: "The flight was convenient and on time. The crew was pleasant."
Cons: "The brand new plane is very small and cramped. There is no pocket and the tray table is minuscule."
Cons: "The flight was starting to be delayed from 8 am in the morning, but did not take off until 5:55pm. Kept getting delays with no information. They could at least give detailed information as to why the delays..In this day and age they should we pay the bills."
Pros: "Direct flight"
Cons: "Seat is very uncomfortable Bad odor on plane"
Pros: "No surprises which is good"
Pros: "Absolutely nothing"
Cons: "Delays on take off, for a variety of reasons, terrible service, non communicative staff, extremely uncomfortable seats for any period of time longer than two hours. Spirit is so cheap, that it’s reaching a point of diminishing returns; the service is so poor is not even worth the low cost. Will never make the mistake of flying spirit again"
Cons: "Crew from Ft Lauderdale was very unprofessional and were hanging out as a group, laughing nearly the entire flight; they could not even get through an announcement without busting up."
Cons: "Charged for scary on At AtlNtic City When I return From myrtle Beach I didn't have to pay I meet requirements bag was only15 by 20 Didn't have to pay in myrtle beachI The ticket agent in AtlNticcitu was wrong inactive pY she I shouldn't never again Veryungair when people had bigger. Sh that they put I plane"
Pros: "I arrived safely"
Cons: "Crew was not welcoming, seating was very tight, we boarded late and if you cant carry a purse and a carry on because you will be charged $45 online. $55 at the airport or $100 at the gate. Fees for this airline are insane!"
Cons: "I don't like paying for a seat a bag everything just give me one price and I'd be happy and don't be late"
Cons: "The woman at the gate was not very helpful about accommodating me bringing my needed medications on the plane that were in a cooler. Once the crew came, they were much more helpful and willing to assist in getting my needed medications on the plane and traveling with me. Also, it was my first time flying Spirit Airlines so I was not aware that although the initial price for the ticket was very competitive, they nickel and dime you on everything from carry-on baggage to a nonalcoholic beverage on the plane, so when comparing it to other airline prices it's really not as cheap to fly as you initially think it is when you purchase the ticket"
Pros: "Assistance with printing Boarding Passes"
Pros: "Sprite is a ripe off"
Cons: "Show respect to thé black community."
Cons: "Was a few minutes late no help, compassion or anything for a handicapped person alone"
Cons: "Excessive baggage charges"
Pros: "Good for the price of the round-trip ticket."
Cons: "The cost of the carry-on is more then the check-in for baggage. The Ticket Service Agent at Myrtle Beach Airport - John Griffith was very rude and had an attitude. We didn't know we were standing in the wrong line, he didn't want to accept our baggage. Was going to take the 2 others who had came after us, but the lady had said to take us first. Then he told me not to give him an attitude. When he gave us a really dirty look about it. He acted like he didn't want to be there and we were bothering him, he was very irritated. I have never in my years of flying, had anyone every do that to me. I give his service a "F", he failed to meet all of his requirements: professionalism, respect, misreprensenting Myrtle Beach, Spirit Airlines and his duties of his job. He needs to be retrained or find another job!!"
Pros: "A direct flight."
Cons: "My return flight from Dallas to Myrtle was canceled after check in. There was poor communication as to what to do next, ultimately we were rebooked on American. If it happens to you don't be the guy yelling and screaming, we quietly asked what to do and we're rebooked amidst the chaos within 20 min or so, while the aggressors were still waiting several hours afterwards."
Pros: "Nothing redemptive was done by Spirit or the staff."
Cons: "The flight was canceled after being moved forward and then delayed. Spirit personnel at the desk didn't know the flight was even canceled and then, when they freceived the update, finally offered either the next flight out or a refund. However, no vouchers were offered even though the next flight out was a full day later so hotels and meals were at a loss to all customers, in addition to the full day delay in travel plans. I also never received an email notification of the cancellation and only received the flight delay email an hour after I received a gate change notification that had the flight time crossed out."
Pros: "I loved the personalities of the crew and pilot; they were very warm and I felt as though they were comfortable being themselves. We arrived 1.5 Hours early to our destination which was great except there was no gate for us when we arrived..which brings me to my qualm.."
Cons: "We were on the plane for 2.5 Hours waiting to be assigned to a gate, which was very frustrating."
Cons: "The staff weren't professional.they did a horrible job in letting us know what we can carry on to the plane and what we couldn't. We ended up having to pay more"
Cons: "I was blind sided by the luggage fee for a carry on. It made my flight cost $84 more. For the total price of my flight I could have found something cheaper & more convenient. Also, the website was difficult to use. I wasn't able to purchase bagge on the website even with the help of a spirit agent. I was very unsatisfied."
Cons: "They cancelled for no reason at the gate"
Pros: "On time great service and the pilot did an outstanding job."
Cons: "No issues with this trip it would be nice if my Pre TSA number showed instead of making me go to the counter and get new boarding pass every trip"
Pros: "crew very nice"
Cons: "2 delays and then when arrived to counter wasnt let on plane 40 minutes before flight although already check in done, ticket printed, and bag paid for on line before getting to airport. had to be rerouted 2 1/2 hrs to atlantic city from nyc and pay for taxi and bus to get to nyc bc needed to get to nyc before 12 noon for a funeral. I was concerned if took next day flight it would be delayed and would miss funeral."
Cons: "It is really necessary to charge for everything. Coffee or drink."
Pros: "On the way from Boston to Myrtle Beach (which is not what you are asking but I wanted to tell you anyway), I LOVED the flight attendants. The gentleman was SOO FUNNY, he told people that in the 17 years he has been "standing up here, inevitably some of you will not turn off your cell phones. You won't do it. Don't make me come back there after you". Then, the woman attendant did "In Flight Yoga", it was soo fun and soo funny. We all were laughing, it made for a great flight down to Myrtle beach. It even made the turbulence not so scarey."
Pros: "we booked a flight in January for a family member's 90th birthday party in April. The confirmation ticket said the flight took off at 4:15 but when we got there they said the flight was changed to 3:45. We missed the flight because no one notified us of the change. We also had purchased insurance. We deserve either a refund or a free flight to our next destination. Some sort of compensation is deserved."
Cons: "Imagine an all you can eat buffet for $5 with all the best things like prime rib and king crab legs. The reality sets in when they charge you $55 for a plate and an $25 for a fork to eat with. If you want to drink there is an additional $25 water service fee. If you need to use the bathroom that will cost you an additional $50. Your $5 buffet has now cost you $160. The only difference between the above scenario and my flight was the buffet actually cost $300 to start with before piling on the additional fees. It is the only airline that flies directly to Myrtle Beach from here. I had no zero options otherwise without long layovers. The one redeeming thing about this flight was the crew."
Pros: "I was able to easily cancel my reservation"
Cons: "Not a penny was reimbursed so I paid for a service for which I could not use, despite cancelling early (>30 days in advance of the reservation and due to a work conflict, which was the reason I purchased the insurance to begin with!). This insurance is a complete scam!"
Pros: "The crew was very nice."
Cons: "The boarding process was very difficult. Our flight was delayed due to weather but there was no communication between the spirit agents and the passengers. It was very frustrating."
Cons: "I ended up paying bag-check fees I didn't need. It was an honest mistake and I should've been able to correct it. The web site and phone resources were inadequate to address. Spirit treated a first-time customer very poorly. They're cheap, yes, but be prepared to feel cheated"
Pros: "I haven't flown on Spirit for awhile and even though I know it is stripped down to be more affordable it has become ridiculous. If we were told once over the intercom, we were told at least 20 times that if we dared to put our "personal" item in the overhead compartments we would be charged $100! So they said that you had better come up to the desk so it would be only $65! These threats worked and people who really did have personal size items paid $65 when it should have been free. Also, I suppose we were on a newer plane because I could not believe that the seats were actually hollow and there is no padding! It looks like a normal seat until you sit down and realize the seat in front of you is hollowed out. The tray tables are the size of a smart phone and were too small to support an iPad! I was glad it was only a two hour flight because it was extremely uncomfortable. It made me wonder (and pray) what other shortcuts Spirit has taken recently. The crew wasn't rude but they were so busy checking overhead departments to see who they could charge that I don't think they gave the passengers any thought. We did make it to our destination safely and that is really the most important thing. However, I will really shop around for a different alternative before I flight on Spirit again."
Pros: "Got from point A to point B and back... Alive."
Cons: "Cheap flight... wait for it... until check-in. Then, baggage fees. Then seating fees.. Didn't fall for that one though. $45 per carry-on, per person, per direction. And a seat selection fee. Bogus. If you waive that guess what.. you get seats anyway. So we decided to just bring one bag after paying for two and I called Spirit for a refund. 30 minutes later I finally got a refund. Keep 'em on the phone.. You'll win. Seats are cramped and they cost the same as better airlines after all their extra, hidden fees. Enjoy it Spirit. That was our first, and last flight with you.. ever. I'd rather take a three stop flight to get to my destination from a reputable airline."
Pros: "The only thing i liked was that i didn't have to drive ten hours."
Cons: "I didn't like the ridiculously hight fees i had to pay for a carry on bag carry on luggage should be free. I also didn't like the three hour delay i had."
Pros: "The ease of using Uber and flying through the shortest security line EVER? PRICELESS!!"
Pros: "The AC airport was easy to get through and boarding was pleasant. There were also no delays which was nice."
Cons: "Spirit airlines is the worst with their uncomfortable, cramped seats and their ridiculous policy of charging extra for just about everything."
Pros: "Can't complain when departure and arrival are on time and and all employees were nice. All I could have hoped for."
Cons: "Surprised Spirit doesn't offer any entertainment options..... even if they charge for it. Internet or TV? Don't other airlines make money on that?"
Pros: "I liked how inexpensive it was."
Cons: "Trying to navigate the spirit website is a nightmare. I booked through Kayak and there was no provision for booking the checked bag at that time. Trying to go to the spirit website and booking a bag was a total nightmare. Whoever designed the website is a very disturbed individual and if his mind reflects the website, I feel great empathy for him. Jim."
Cons: "Fees for baggage, fees for snacks,fees for seats if you want to sit together, and to top it off, the plane was late arriving for boarding, and sat on the tarmac for 45 mins to take off on our flight in New York! And another thing, the seats are so close together that the passenger sitting behind you ends up with their knees in your back the whole trip. Every move or shift they make is a thump in the back. My kidneys may never recover! Ugh!! Will only use your airline as a last resort."
Cons: "I had an Isle seat and the person next to me was 6 foot plus and approx 300 lbs. I had to sit with one side turned because his body was so far into my space I could not sit straight back. I ended up with a cricket in my neck and back as a result. They should akermann people like that buy two seats. He was so overweight he had to keep his head resting against the seat in front most of the trip."
Pros: "Nice plane"
Cons: "Counter Service at Myrtle Beach, attendant's were rude, I wasn't aware of the weight limit for bags at 40 lbs.. I had to pay extra for 15 lbs. I mentioned it wasn't a problem at LaGuardia and he told me they all need training there ands he should go train them."
Pros: "Getting off of there flight. Otherwise not a damn thing."
Cons: "Got to my gate, the computer said my flight was arriving on time for myrtle beach, so as I was sitting there waiting, I just so happened to hear one of the employees passing into elevator that my flight had changed to a different terminal (at the other end of the airport). So I quickly got up and went over (along with a handful of other passengers). When we got there, we had asked if it indeed got switched. With a snobby reply, were told yes. When we asked why there was no announcement, she said that she was just going to (not even 5 minutes before we were about to board. Then she got on the PA system and said "all zones boarding" so it was like a damn mob scene loading. Additionally, the plane was terribly small. I'm not a big guy by any means (tall but not wide) and I had to sit all prim and proper with my legs straight facing forward and my arms squeezed together or else I would of been bumping into the other passengers. There was also not complementary snacks or soda (which is fine) but they charged $3 for like 6 ounces of soda or a little snack pack of pretzels. Furthermore, there are no tv's, arm rests with the audio jacks (arm rests were maybe a foot long), they had no magazines, and the trays that fold down were the size of like four note cards. A just a heads up, don't buy the cancellation package/insurance for your ticket. I'm starting a new job at the end of the month and had to change my ticket. When I called, I was then told that this could only be used for job layoff or death in the family. I then told them job layoff, I was then asked if I was there for more than a year (I was only there for 6 months) and said no but lost that job because it went out of business. I was then told this wouldn't count and that there was nothing they could do for me. So then I had to end up buying another ticket at full price."
Pros: "The simplicity"
Cons: "bags lost not apologetic took 7 days to get bag"
Cons: "Being told that the flight was cancelled after I left for the airport 2 hours away. Spent an additional $300 to stay in NY so that I could fly home 2 days later. First & last time I will ever fly Spirit"
Cons: "I was in line at Myrtle Beach International and was late for my flight home due to a cancelled flight before. By the time I was at the front desk and checked in, I was notified that final call has passed, which I still had 25 minutes till departure. Being informed, and losing my $200 ticket, I was forced to buy another $200 ticket for the next day. Only to find out after I left the airport that my original flight was delayed 45 mins, which would have given me plenty of time to reach my ordinal flight. So I spent $400 in 2 days to get home and was never refunded or reimbursed for my missed flight."