My experience will Southwest was good. I wish there was more entertainment and the boarding process was slow at time but other than that my experience was great definitely will be flying with SouthWest again.
if I was good. Not happy that I have to pay extra money to get the seat I need for lake room, but I guess that’s a sign of the times.
Great flight. Good snacks and drinks. Grateful it was free. The flight from Nashville to louisville, i think her name was Tracy (not sure that's right) super awesome, nice and cheerful. She really enjoyed being at work today! She was the person who scanned the boarding pass on flight wn941. She should be recommended for a raise !
Southwest was greaat! The most expensive but the least upsetting for those we were flying to see.
I was supposed to be on a later flight. When I showed up at the gate, the woman working there was extremely helpful getting moved up to this earlier flight.
Flight was on time. Wi-fi was a little spotty/slow. Boarding and exit were efficient.
The weather could have been better. There was a 40 minute ATC delay in SFO because of marine fog and a micro cell storm delayed landing and take-off at Nashville. The gate was changed 5 minutes from boarding from gate B3 to gate C23 at Nashville airport.
My flight was delayed 50 minutes and we were rushed to board to then sit for 15 minutes until the pilot arrived. Unacceptable since we could have waited to board. Also the delayed flight was updated AFTER we boarded to more than the 10 minutes as originally stated.
Wi Fi was horrible kept cutting out the whole time and too expensive
I think Southwest can offer a whole can of beverage instead of such a small cup
The flight was delayed almost three hours. I understand delays happen from time to time, but this flight was delayed no less than 10 times. I wish the amount of time of the delay was more accurate, versus delaying in 10 or 20 minute increments many, many times.
Delayed by 5 hours and I had to wit in the airport for more than 6+ hours.
technology worked well and everything ran smoothly. The seats are quite cramped so please don't try to re-engineer the cabin to squeeze more bodies on board.
Flying in the United States with the major airlines has become so underwhelming. A 2-3hr flight in most other parts of the world with the major carriers of the area comes with newer, CLEANER aircraft and significantly better in flight service in terms of both staff attitude and a actual meal service.
Delays experienced in boarding/take off due to incoming plane delayed. However, the boarding time/depart time in the app was significantly delayed in providing these updates. Usually not updated until an hour after we should have already boarded. Poorly managed.
Arrived early picked up my bag in a few minutes- great trip - thank you
Flight was smooth, quick and felt safe. The 2 delays not happening would have been better but I guess that happens in the airline industry
The pilot greased the landing and the crew was fantastic.
delayed due to weather. Could not communicate with family since the wifi was broken
Flight was delayed 5 hours causing me to miss my connecting flights
