Pros: "Great social distancing and Delta supplies MULTIPLE sanitizing options!!"
Pros: "Crew is amazing!"
Cons: "The Plane!"
Pros: "Seats were comfortable."
Cons: "We didn’t get offered a snack or drink."
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Cons: "Every thing was good"
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "Comfortable aircraft. Great crew."
Cons: "can't think of anything"
Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Pros: "Crew very efficient. Greeted us with a smile. Movies sere good but hard to hear."
Cons: "Tried to get comfort seats but sold out way ahead. Long trip for not much leg room."
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Cons: "Plane too small to have any on board entertainment"
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Pros: "Everything went smoothly"
Pros: "Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding."
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Cons: "This was my most uncomfortable flight ever. I am 94 years old and the seat was so cramped and small that the entire 3 hours were uncomfortable."
Pros: "Uneventful and on time"
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Cons: "No eticket or booking number recieved."
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "Sky Lounge at SFO and onboard entertainment"
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Pros: "Flight was 3 hours late leaving due to frost on wings. De icing truck wouldn’t work so they waited until sunrise and parked the plane in the sun. Real hi tech solution."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Flight was nice"
Cons: "Boarding was slow because boarding is done poorly"
Pros: "Everything was excellent"
Cons: "Excellent job and keep it up"
Pros: "Plane was far too tight. Very uncomfortable for taller individuals."
Pros: "I liked the fact that the flight left on time and landed ahead of schedule."
Cons: "The flight was rough. The coffee was horrible though."
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Pros: "Kept on time."
Cons: "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand."
Pros: "The Flight Personnel was extremely helpful and kind."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "Great experiencing getting on and off the plane"
Cons: "There were extra seats to begin with and I was traveling alone with an infant. She barely slept the whole flight and I had a stuardis in a red dress who whem I asked for for a beverage made it seem like I asked for it right now. Didn't say a word Else to me until it was time to land and my daughter had just fell asleep. She told me. I had to take her out of the baby carrier. My daughter needed a diaper change and there were no places to change her. I tried to change her by the door really fast. The stuardis said no go change in a bathroom I asked which one had a changing station they said none and to just change in my lap. Plus my car seat was broke when I got it back."
Cons: "No power to charge"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "Crew was good."
Cons: "Plane was late"
Pros: "Wonderful flight attendants"
Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."
Pros: "Everything was great"
Cons: "Lost luggage,, will be delivered to our house"
Pros: "Not much to like since the flight was canceled."
Cons: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."
Cons: "Family of 6 with 3 minors. Could not sit any of us together."
Pros: "The crew was amazing. We had a two hour delay on the ground due to thunderstorms, but the pilot kept us informed and the flight attendants answered any questions and helped with everything. The pilot even walked down the isle asking people if they had any questions."
Cons: "We booked our tickets through American Express over 3 months before the flight. Delta has a new policy that these tickets are not allowed to have certain privileges that tickets purchased on their own site have. Unbeknown to us, one of these is the ability to select your seat. On the ride from CVG to FLL we were assigned seats in the back of the plane, but at least we were next to each other. On the way back, we were not assigned a seat at all. We arrived to the airport almost 4 hours before the flight and were still not assigned a seat and were told we would have to speak to the gate agent. Even we when spoke to the gate agent, they still did not have a seat. It was not until we had already started the boarding process that they called us up and told us that we were going to be sitting 5 rows apart, both in a middle seat."
Pros: "I have not flown Delta in more than 4 years and was pleasently surprised at how good the service was. Check in firendly, Boarding on time or before."
Pros: "Rebooked to Atlanta because of a delay."
Cons: "Delta notifications and Kayak notifications were giving me conflicting information, however once I arrived at the Houston airport a Delta representative clarified my issues."
Pros: "The customer service was great. Due to it being winter flights are expected to be delayed, Delta kept on sending me updates via text so there was no surprises when I arrived at the airport."
Was horrible. Attendants from Peru so rude and bad. The plane broke down after over an hour flying. Had to return and spend another 1000$ in another flight. They left us waiting like animals with no accommodations or hotel
Worst experience ever. My carry on was checked in and I had to carry all my electronics (laptop, etc) as if I was lost. No food. No proper AC. It was clearly stated that I have a carry on that I could bring with me and I wasn't allowed a carry on upon boarding. I flew many airlines (International and domestic airlines) and this by far is the worst experience I've had.
Pros: "The seat was comfortable for a change must be a different plane"
Cons: "San Salvador gate is to small, everybody on top of each other"
Cons: "Flight attendant was very aggressive and confrontational."
Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Pros: "On time flight, entertainment and food options."
Cons: "Uncomfortable seats."
Pros: "Easy boarding. Crew was friendly."
Cons: "Both the to and return flights, I was never able to get their entertainment to work on my iPhone. The website fails to load in the browser even though I’m on their in flight WiFi and following instructions specifically"
Cons: "Opportunity to buy food on a 3.5 hour flight. Pretzels just doesn’t cut it on a ‘dinner time’ flight."
Pros: "Great Crew"
Cons: "More room"
Cons: "the flight was delayed till the next day and we sat in tarmax 4 hours"
Pros: "Crew was nice. Plane was clean."
Cons: "Your staff needs to utilize better communication. I scheduled the first flight of the day, and it was delayed. We were stuck on the tarmac for an hour without anyone telling us what was going on. We had to return to the gate to refuel and we left at the time we were suppose to arrive to Charlotte."
Pros: "Very good service"
Cons: "Seats could have been better and inflight entertainement missing"
Cons: "my luggage arrived wet, nobody was responsible for it"
Pros: "The seats were very comfortable and the staff was friendly"
Cons: "The flight was delayed in arrival to Chicago, so we were delayed in departure."
Cons: "Mobile boarding passes did not work and required us to go back to the service counter and print the tickets. Luckily we had time but this was a hassle given we were traveling with our 3 year old. The woman at the service desk quickly helped us print the passes but stated the mobile boarding passes tended to not scan. They should have told us to print the passes the first time we were at the counter if they knew the mobile passes tend to not work."
Cons: "I purchased a business class seat and did not get a business class seat. In Philadelphia the agent would not give me the available seat because I was not on an upgrade list. He said I would have to call american. I tried several times. (I also called british air and they said they could not help.) Each time i tried American the message said they had high volume call back later. I reported this to BA and have not yet had a response."
Cons: "Flight delayed multiple times and then again upon landing at destination."
Cons: "Very small plane, economy seats only."
Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Pros: "Flight attendant actually seemed to enjoy job even had genuine smile. Made that the most enjoyable flight I’ve had in awhile"
Pros: "The empty sit next to me"
Cons: "The very basic food. Having to argue to get extra water to drink when I got seriously dehidrated The limited choice in movies"
Pros: "More or less on time, got me home after a long trip"
Cons: "Cramped cabin, uncomfortable seats, not even a glass of water (supposedly due to short flight, but this used to be available)"
Pros: "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
Cons: "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
Pros: "Delayed flights. Bumped from my first class ticket. No food. Lack of adequate response from AA."
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Cons: "The drink was terrible, hot tea"
Cons: "AS changed flight time,had 3.5 hour layover in charolette originally was going to arrive at 11am in Denver, didn't arrive until 1:30pm"
Pros: "The flight was quick once we took off!"
Cons: "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
Pros: "Uneventful and on time"
Pros: "Quick flight"
Cons: "seating too small."
Pros: "Accommodation of letting me and my kids sit together."
Pros: "The flight was delayed 4 times until we were unable to make our connecting flight. We were sent home to try again tomorrow. Meanwhile other flights AA made their connections. Total bullshit. I suggest they couldn't round up a crew."
Cons: "You are kidding."
Cons: "Tsa is very unorganized and extremely rude."
Cons: "LATAM deboarded me from the flight after I had boarded. They claimed American had cancelled my reservation because they did not think I would make my connection. I ran in order to make it and then instead of offering me information on the next flight they left me stranded with instructions to find American. Terrible, terrible customer service. I will think twice before booking a LATAM flight again."
Cons: "No usb or wall chargers. No inseat entertainment and glitchy wifi entertainment"
Pros: "The friendly flight attendant."
Cons: "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
Cons: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Pros: "Thank god for the classical music station channel 1. Flight going back was better in comfort, space and entertainment options. But still will choose airline more carefully the next time I fly."
Cons: "Plane was small and tight. Didn't have room for small duffle bag but accepted putting under my seat, even though I don't understand people trying to get on with two bags. Wifi not free in airport and didn't work. Wifi also not free on plane. Movie was nothing i wanted to see."
Pros: "Flight is only an hour so not much to get wrong."
Cons: "We were delayed and I felt like information could have been shared with passengers in a better way."
Pros: "Business class is very good"
Pros: "Everything was great"
Cons: "I like everything"
Pros: "The flight was on time and the crew efficuent"
Cons: "The airplane was cold."
Cons: "NOT HAVING A SEAT ASSIGNMENT UNTIL RIGHT BEFORE BOARDING"
Pros: "The flight was fine - once I was on it."
Cons: "Thanks to weather (what weather?), the Friday 8 flight was canceled. My only chance to get to Cincinnati "on time" was to take a 6am two-part flight from Newark via Charlotte, arriving in Cincinnati at 1pm. All around the American Airlines section you could hear people say that flights had been canceled like this all week. I did not have time in Cincinnati to do half the things I wanted to do, and I had so little sleep on Friday night that I had to spend too much of my first Cincinnati night in bed trying to catch up with lost sleep, Thanks, American! This was to have been the head-clearing out-of-town break I sorely needed after a period of over-intense work."
My only real issue was that when I booked this flight through Kayak, I somehow booked via BudgetAir.com (though I was on your website.) Due to this, I was unable to access boarding passes coming or going via the Kayak app, or the Allegient app. Luckily I was able to print them prior to leaving home (and the resort printed them for on the way back), but using this site is definitely something I'll have to consider for my trip. I should have been able to access boarding passes electronically via the app regardless.
Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"
Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"
Pros: "direct flight"
Cons: "airport hassles"
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"
Cons: "More space under the seat in front of me for my carryon"
Pros: "Crew unfriendly, unprofessional, and not courteous,"
Cons: "20 minute delay"
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "The actual flight was comfortable and the crew was good."
Cons: "Flight time was pushed back a few weeks ago. Slow boarding process so we landed about 30 min late."
Pros: "The crew was the best on any flight I have been on. Love their jokes."
Pros: "They let us board early with two young kids"
Cons: "Everything is a la carte from food and drink to baggage"
Cons: "Unfriendly Flight attendants"
Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"
Pros: "Nice pilot and crew."
Cons: "The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits..."
Pros: "Very efficient. Arrived early."
Cons: "Seating very tight."
Pros: "The crew was friendly and the price was low."
Cons: "Communication during our delay."
Cons: "Super rude personelle"
Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"
Pros: "For exception of price there is nothing I liked about"
Cons: "Uncooperative ground crew App doesn't work if you are not from the US"
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Cons: "Baggage claim very slow"
Pros: "Wow, what an awesome flight , crew, price, and nice airport. Doing to try this again next time."
Cons: "Took forever to get the bags but hey , it is Christmas !"
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."
Cons: "They were late boarding maki h us late to arrive in Cincinnati. Had open seating even though we paid for a seat"
Pros: "No hassle. No delays."
Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."
Cons: "Did not purchase any food and there was no entertainment offered"
Pros: "I never have any issues. Everything is always great."
Pros: "Very comfortable; flight crew very professional."
Cons: "Getting off late - but this was due to a storm, so I am happy that the decision was made not to take off on time."
Pros: "Everything they could control went very well."
Cons: "The flight had a lot of turbulence, but that's not their fault. I thought the pullout handled the situation well."
Cons: "7 hour delay. Giving us delays in increments so we couldn't make a decision to leave."
Pros: "Boarding was quick and staff was pleasant, Flight was shorter than expected"
Cons: "Bag was damaged during flight"
Pros: "Best flight for its Price. It was on time."
Pros: "didn't like anything"
Cons: "Our flight was delayed dor 10 hours."
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Pros: "No complaints about the trip to Newqrk. Everyone was very helpful and patient since I am an unexperienced flyer."
Cons: "I didn't like thinking I was paying one price then paying another or buying insurance that would have been useless since it doesn't cover anythIntg."
Cons: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."
Cons: "Seats were very uncomfortable"
Cons: "Even snacks and water are only available for a fee. Seats do not have much padding and are not comfortable."
Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Pros: "Boarded quickly and got into air fast."
Cons: "Way behind schedule and virtually no snacks or drinks."
Pros: "Plane on time"
Cons: "Newark airport security was awful. Only one X-ray security area. Small tight area. No air. Security/TSA kept blaming the customer’s for the slowness. When is lack of X-ray and machines."
Pros: "They lost my luggage."
Pros: "Missed this flight"
Cons: "Missed this flight"
Cons: "On time instead of 5 hours late"
Pros: "Kept getting bumped into"
Pros: "Amazing amount of legroom! Very comfortable seating, even in economy."
Cons: "I would like to see passengers behave better. One lady pushed in at boarding and went ahead despite the checker telling her she was out of order, Another passenger used both underseat storage in front of him and under him so the person in back of him had no place to put things. Staff should try hard"
Cons: "When transferring our luggage from the flight from Panama, we had to walk all the way to the entrance of the airport as if we had just arrived there instead of being able to transfer the luggage directly. This was not communicated, and we ended up walking around a lot and having to ask at the info desk. When we finally got to the counter, the woman there gave confusing instructions and was incredibly rude to us. As for entertainment on the flight, we couldn't do anything without the app, which you have to get before you're on the plane. Boo."
Pros: "This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile."
Cons: "When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying."
Pros: "Everything was as planned"
Pros: "Staff was friendly and helpful."
Cons: "This airline is never on time. Their employees are rude and unhelpful. Planes were dirty! I won’t fly them again"
Pros: "The service"
Cons: "Plane too small and uncomfortable"
Pros: "Flight on time, good polite service. Ground crew helped me check in again after the flight from Europe and find my way around O'Hare."
Cons: "Delayed for an hour, sitting on plane. Not enough leg room."
Pros: "Excellent service."
Pros: "Comfortable seat"
Cons: "The onboard wifi was not working."
Pros: "Coffee was delicious. No imagination with the snack of pretzels."
Pros: "For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once."
Cons: "WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall."
Pros: "On my flight home from Columbus, there was one guy running the whole ship! He. Was. Everything!!! So Attentive but not overly so. And he read my mind and gave me what I needed before I even realized I did. Thank you to him for one of my best flights!"
Cons: "There really wasn't an entertainment option. A lot of airlines these days have much better service that's simple yet good. Also, just a small pack of pretzels? Fail. You have to keep up with the Deltas and Jetblues of the world!"
Pros: "Nice flight attendant"
Pros: "On time. Friendly employees"
Cons: "The snacks"
Cons: "No Information about when we would leave jersey"
Cons: "The flight was delayed several hours And no one knew what was going on"
Cons: "Airline would not help in any way. Tried rescheduling flight and they wanted to charge me over $500 when I could simply book a $170 Delta flight. I thought they'd help me replace my ticket with another or at least something, but I guess we all know now how United treat their passengers."
Pros: "Wheelchair was provided"
Cons: "Long wait for wheelchair"
Pros: "Crew staff was excellent"
Cons: "Flight was delayed for 4 hours due to a delayed aircraft; followed by a broken seat. Seat seemed to have tape wrapped around the seat back tray."
Pros: "Arrived early"
Cons: "Was way too hot on the plane."
Pros: "Absolutely nothing!!!"
Cons: "I never got to make the flight. I was unable to take the flight because it was cancelled by United without my consent. I still needed the flight too. I'll never use priceline or United airlines for travel EVER again, and I'll be sure to spread the word. No matter who I talked to, I was blamed for the problem. I've never had a bigger waste of money. $550+"
Pros: "Dirty, tired airplane. This (and every other flight going out around our gate) was "oversold"- egging travelers to give up their seats"
Pros: "Seats were comfortable and had plenty of leg room"
Pros: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Cons: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."
Pros: "Fast flight"
Cons: "feeling cramped"
Pros: "Crew was very nice and was very responsive with passengers."
Cons: "Flight was delayed so we ended up arriving about 40 minutes late. Not enough leg room which ends up making lots of people grumpy."
Cons: "The aircraft smelled like the restroom due to the fact the aircraft came out of the hangar and the bathroom didn't get cleaned. This flight was delayed as well."
Pros: "Slow return of carry on at end of flight....crowded jetlway with so many waiting."
Pros: "Plane was very comfortable. Attendants were friendly and it was very smooth and quick!"
Pros: "Friendly crew"
Cons: "Maybe pick a packet food that is more favoured by more people. The wasabi peas weren't a good choice for our family"
Cons: "Good trip overall."
Pros: "The lady flight attendant as the best I have ever had. I think her name was Jan."
Pros: "Flight was delayed because they couldn't get their passenger count straight! 30 min delay just to leave the gate!"
Cons: "When we arrived 20 mins late and then no one was at the terminal gate to put sky walk in place! After 20 min wait we had to walk down the aircraft stairs outside and go thru a door and climb two flights of stairs just to get into the airport"
Pros: "Everything was smooth and senseless. And I liked kayak updated me which baggage terminal my bags were. Saved a lot of time walking around the Dulles terminal."
Pros: "We got to Columbus early"
Pros: "The plane had tvs on the back of each seat"
Pros: "Crew very polite and helpful"
Cons: "seating tight"
Pros: "Despite flight delay the crew tried to get passengers to their destination a little ahead of the time expected due to departure delay."
Pros: "It's cheap!"
Cons: "The amount of space on the plane is incredibly restricted. The seats are actually thinner to accommodate more passengers. We flew on Spirit because it was the only direct flight available to us. Also, it is difficult to gauge the actual price since they charge for EVERYTHING."
Pros: "Didn't have to pay for seats but still able to sit with travel companion if booked together."
Cons: "Pay for everything on flight, including water."
Pros: "Everything. The best flight I’ve had in a long time."
Cons: "All was good!"
Pros: "A320 aircraft great ....could use more leg room........flight attendants great!!! boarding was organized. Myrtle Beach airport fast ...convenient.....beautiful....a pleasure"
Cons: "online reservation was frustrating.......too many separate charges.....took way too much time......I got to airport with pre-ticketing but no instruction to go directly to security..... could have instructed online to go directly to security."
Cons: "Way overpriced. I will never fly on Spirit again."
Pros: "On time, great crew, no complaints :)"
Pros: "zero problems"
Cons: "all great"
Cons: "No food or entertainment. The crew was just doing their job."
Cons: "I don't like paying for a seat a bag everything just give me one price and I'd be happy and don't be late"
Cons: "The fact that a carry on is $50."
Pros: "Flight took off and landed early. Very efficient!"
Cons: "The plane was a little dirty."
Pros: "The upfront cheaper pricing. Turned out to be very misleading."
Cons: "The policy of not being able to check your bags until 24 hours prior to boarding. Then paying 95 bucks for two bags!!!"
Cons: "My flight was canceled in the morning via email. I callled the airlines and was given different reasons for the cancellations. We were flown out of Myrtle the next day, but the airlines did not cover our hotel cost. All we were given were 2 50 dollar vouchers to be used again on Spirit."
Cons: "Credit card sales pitch"
Pros: "Comfort of seats."
Cons: "The up charge at the gate for 2lbs over limit"
Pros: "Friendly (and funny) staff and flight attendants. On time. Comfortable."
Pros: "Nothing redemptive was done by Spirit or the staff."
Cons: "The flight was canceled after being moved forward and then delayed. Spirit personnel at the desk didn't know the flight was even canceled and then, when they freceived the update, finally offered either the next flight out or a refund. However, no vouchers were offered even though the next flight out was a full day later so hotels and meals were at a loss to all customers, in addition to the full day delay in travel plans. I also never received an email notification of the cancellation and only received the flight delay email an hour after I received a gate change notification that had the flight time crossed out."
Pros: "All the crew members are always friendly and joking around. Thy make sure the plane gets boarded quickly and it's a pleasant atmosphere :)"
Cons: "Our flight was delayed, originally set to depart at 2p, and they said it would be delayed until 3p due to maintenance issues. We ended up departing at 2:40p, which was nice that they overestimated the delay!"
Pros: "The diect flight"
Cons: "Additional cost. There wrre no savings by flying w/spirit. $52 to check lugguage plus $30 additional if ovet 40lbs. $82 total. Will not fly again if luggage needed"
Pros: "The spirit team helped as much as they could"
Cons: "We had engine problems and our plane was delayed 5 hours because of it. I missed my whole Friday night in Cleveland."
Pros: "Ease of check in, boarding"
Cons: "Seats very uncomfortable."
Pros: "Did not like anything"
Cons: "Worst flight experience I have ever had"
Pros: "Flight landed 25 minutes early and seats are very comfortable."
Pros: "Stewardesses were fun"
Cons: "Not knowing about baggage rules and fees until I got to the gate"
Pros: "It was easy to get through security and boarding was smooth. It was also cheap and quicker tHan other airlines! It seemed crowded, but I know it was spring break time."
Pros: "Clean, spacious airplane. The flight was fast and smooth!"
Cons: "$55 baggage fee is absolutely insane."
Pros: "Flight was on time. Crew nice & friendly."
Cons: "You have to pay for everything and the brand says it's the cheapest flight you can find because you don't pay for snacks, drinks, etc. Southwest is still by far the best even offering cheaper flights which include Luggage without additional cost."
Pros: "Extremely easy boarding"
Cons: "Selling of spirit credit card Cramped seats"
Pros: "I haven't flown for about 20 years and I have never been responsible for the check in process. I was extremely pleased that the check in process was an absolute breeze. There was a person waiting at the entrance that offered to help and totally took over the check in process. Before I knew it, I was checked in. Because it has been 20 years since I have been in an airport, I am not familiar with the TSA process. No one made me feel stupid because I always had to ask what/where next. Boarding was as expected. The plane was full and the seating was reminicence of my 2 siblings and I in the back seat of the car when traveling to the grandparents. But, that's what I paid for. It was clean and as comfortable as could be. The gate closed and we taxi-ed to the runway and we were off. The flight was extremely turbulant, but thats nothing they can control. We landed 15 minutes early and then I was home. I would definitely fly Spirit again. I have to say, there were some people complaining. It is known as the "Bare Fare". If you want the ammenities, fly a different airline and pay for them."
Cons: "I just would like to say that this made me rate at an "overall" basis. While it was a good flight, the rating included food and entertainment. Food is extra $ and I did not partake. And as far as I know, there was no entertainment."
Cons: "Two delays then finally a cancellation."
Cons: "Spirit Airlines looks like it's the cheapest airline when you book your ticket. What they don't tell you explicitly is that they charge you an extra $65 at the gate for your second carry on. It's in the fine print. They refer to it as their “unique business model”."
Pros: "SERVICE AT CHECKING"
Pros: "The price and on time"
Cons: "The distance between seats"
Cons: "My initial flight from Cleveland to myrtle beach changed times. I was not notified of this change causing me to miss the flight. When I called the booking agency nothing was done to try to correct this error. My itinerary always showed the incorrect flight time. I will never book with kayak again."
Pros: "The price and convenience of the non-stop flight"
Cons: "Compared to the flight to Los Angeles staff was very mediocre compared to other airlines very uncomfortable planes"
Pros: "I liked the fare and the non-stop flight. They boarded promptly and efficiently and arrived as scheduled or sooner. I'd choose Spirit again."
Cons: "I would have preferred the seat being able to recline a little, but otherwise it was comfortable and clean."
Pros: "The front seat with extra seating area and extra leg room was great. Comfortable for an older person . Thanks"
Pros: "Boarding was quick, crew was friendly, and crew was accommodating to family on board which was nice to see"
Cons: "No food,!no entertainment, cramped seating"
Cons: "They cancelled the flight & never contacted me"
Pros: "The flight was good. The crew was nice. Direct flight to Orlando."
Cons: "No entertainment. Seats could be a little more comfortable. Have to pay for drinks or snacks, even water."
Pros: "Nothing much."
Cons: "Everything. Not flying with them again."
Pros: "The crew was professional."
Cons: "Terribly uncomfortable seats that did not recline."
Cons: "they switched my departure time to an hour and a half before i was supposed to leave, so when I showed up an hour before my flight they said, "ohh that already left, and we are not giving you a refund""
Cons: "Water. Water. Death by Thirst."
Pros: "Friendly and helpful crew"
Cons: "I paid extra for the extended seat which was great and also due to the fact that I had the row to myself. I have sat in regular seats and they are VERY VERY short and uncomfortable"
Cons: "I will never fly them again. Cancelled full flight. No crew available. One person handling the rebook of the passengers."