they switched my departure time to an hour and a half before i was supposed to leave, so when I showed up an hour before my flight they said, "ohh that already left, and we are not giving you a refund"
My initial flight from Cleveland to myrtle beach changed times. I was not notified of this change causing me to miss the flight. When I called the booking agency nothing was done to try to correct this error. My itinerary always showed the incorrect flight time. I will never book with kayak again.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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