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— Ohio
Feb 19 — Feb 261
Round-trip
1 adult
Economy
From?
To?
Sat 2/19
Sat 2/26
Good to know
Low season | August |
|---|---|
High season | December |
Cheapest flight | $36 |
Average price round-trip | $250 |
Good deal round-trip | $34 |
Good deal one-way | $17 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 17% increase in price.
Flight from Charlotte Douglas to Akron/Canton
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from South Carolina to Ohio
Top 5 airlines serving from South Carolina to Ohio
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 30294 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Delta making it happen. Great flight all around. So good I booked my next Delta flight while airborne.
Delta making it happen. Great flight all around. So good I booked my next Delta flight while airborne.
Pros: "Crew is amazing!"
Cons: "The Plane!"
Pros: "Being on time with everything."
Cons: "Nothing"
Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Pros: "Seats were comfortable."
Cons: "We didn’t get offered a snack or drink."
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "We got home safely! The crew was great and generally cheerful despite less than great conditions."
Cons: "Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats."
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Pros: "Crew very efficient. Greeted us with a smile. Movies sere good but hard to hear."
Cons: "Tried to get comfort seats but sold out way ahead. Long trip for not much leg room."
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Cons: "N/A"
Pros: "Everything except landing at the same time my next flight was boarding. I had to sprint and was greeted my the meanest delta agent I have ever known. I didn’t know you could be that snotty. She would not Listen to me or help me get the correct seat o had signes up for"
Cons: "Attends on flight said to go ask gate crew to help me and I rushed out to be greeted again by the bus mean crude snotty agent. She told me to get my rear on the plane The attendants didn’t have a clue that she had others to board ( they all got upgrades) and I better move my rear. I was shocked."
Pros: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Cons: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Cons: "Plane too small to have any on board entertainment"
Pros: "WiFi on board."
Pros: "Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding."
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Pros: "Flight itself was fine"
Cons: "My flight to Atlanta was delayed which caused me to miss my flight to Seattle. The next earliest flight was booked so had to catch another flight several hours later. No one from Delta offered any sort of compensation."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Cons: "This was my most uncomfortable flight ever. I am 94 years old and the seat was so cramped and small that the entire 3 hours were uncomfortable."
Pros: "Uneventful and on time"
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Cons: "No eticket or booking number recieved."
Pros: "Lov"
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "Sky Lounge at SFO and onboard entertainment"
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Everything was excellent"
Cons: "Excellent job and keep it up"
Pros: "Plane was far too tight. Very uncomfortable for taller individuals."
Pros: "It landed safely"
Cons: "Delayed take-off, one plane for hour or so."
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Pros: "Excellent job"
Cons: "N/a"
Pros: "Kept on time."
Cons: "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand."
Pros: "The Flight Personnel was extremely helpful and kind."
Cons: "N/A"
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "Great experiencing getting on and off the plane"
Cons: "Nothing"
Cons: "No power to charge"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "ability to book a later flight when I missed my connection through the delta app."
Cons: "Delays, missed a connection, booked a new connection through the app and that one was delayed as well...what was supposed to be a 3.5 hour experience turned into a much longer one. Seats do not accommodate people over 6'2" abiet very poorly."
Pros: "This was a redeye flight that was very smooth."
Cons: "I had an aisle seat and a male flight attendant kept going up and down the aisle bumping my shoulder. If I were a big person I could understand the bumping. He was wider than the aisle. At last count he bumped me 7 times while I was trying to get some sleep on this 5 hour redeye flight. I was going to confront him on his next trip but finally fell asleep before then."
Pros: "Wonderful flight attendants"
Cons: "nothing"
Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "nothing."
Pros: "Given an upgrade to comfort seats for taking a bump was a nice plus. Pilot kept us informed o flight arrival and times."
Cons: "Gate attendee wasn't very cheerful, felt like I was being a bother when asking questions. Stewards on the flight were not very social either."
Pros: "Not much to like since the flight was canceled."
Cons: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."
Pros: "The delta employees kept us informed of what was going on with the jetway which had broken. Despite the chaotic boarding, we arrived at our destination on time! Way to go! I do love delta."
Cons: "Due to the construction in the airport, there is a small area for this group of people to be ready to board, therefore, it was very difficult to move or get around, Suggest that employees give more instructions about boarding procedures and suggest that people line up accordingly in the right order. They should explain the order of entry, and ask for people who are the last group to stay back so that those who board first are allowed through."
Pros: "The crew was amazing. We had a two hour delay on the ground due to thunderstorms, but the pilot kept us informed and the flight attendants answered any questions and helped with everything. The pilot even walked down the isle asking people if they had any questions."
Cons: "We booked our tickets through American Express over 3 months before the flight. Delta has a new policy that these tickets are not allowed to have certain privileges that tickets purchased on their own site have. Unbeknown to us, one of these is the ability to select your seat. On the ride from CVG to FLL we were assigned seats in the back of the plane, but at least we were next to each other. On the way back, we were not assigned a seat at all. We arrived to the airport almost 4 hours before the flight and were still not assigned a seat and were told we would have to speak to the gate agent. Even we when spoke to the gate agent, they still did not have a seat. It was not until we had already started the boarding process that they called us up and told us that we were going to be sitting 5 rows apart, both in a middle seat."
Pros: "I have not flown Delta in more than 4 years and was pleasently surprised at how good the service was. Check in firendly, Boarding on time or before."
Worst experience ever. My carry on was checked in and I had to carry all my electronics (laptop, etc) as if I was lost. No food. No proper AC. It was clearly stated that I have a carry on that I could bring with me and I wasn't allowed a carry on upon boarding. I flew many airlines (International and domestic airlines) and this by far is the worst experience I've had.
Pros: "The seat was comfortable for a change must be a different plane"
Cons: "The customer service desk!"
Cons: "It was hot on the plane and the gate situation was a disaster. So chaotic and stressful. So crowded. Asking people to take later flights. Sucked."
Cons: "It being on time"
Pros: "The pilots and the team did a good job."
Cons: "They changed my seat i paid For last minute and sat me in a small seat when i paid For extra leg room."
Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"
Pros: "Everything was great"
Pros: "flight attendant excellent. Flight on time."
Cons: "Seats too small tight uncomfortable. Boarding without a jetway uncomfortable."
Pros: "All"
Cons: "Nothing"
Cons: "I purchased a seat upgrade, so much more leg room and a relatively comfortable seat. No seat back TVs so bring your own entertainment."
Pros: "Seats were not too cramped."
Cons: "Wifi that actually worked."
Pros: "Crew was nice. Plane was clean."
Pros: "Pleasant and attentive crew"
Pros: "Once the flight began everything was fine"
Cons: "The flight was delayed 3.5 hours without a solid reason being explained to the passengers"
Pros: "great trip and crew"
Cons: "Seats could have been better and inflight entertainement missing"
Pros: "Cabin crew was pleasant"
Cons: "Food"
Pros: "Seats"
Cons: "WiFi was weak...things were stolen out of my carry on checked at the gate in Charlotte...I had the only bag checked at the gate."
Pros: "The seats were very comfortable and the staff was friendly"
Cons: "The flight was delayed in arrival to Chicago, so we were delayed in departure."
Pros: "Nothing"
Cons: "Flight delayed multiple times and then again upon landing at destination."
Pros: "Flight crew was nice"
Cons: "Checking in, the counter agent first told us we would need a visa to go to the USA. We are American citizens. Then she insisted that we buy checked bag allowance even though our tickets already included checked bags. We had already flown the 1st leg with checked baggage, why would we purchase tickets with no baggage allowance coming home?! The stroller we gate checked was left at the end of the oversized baggage carousel because of the ground crew not wanting to unload gate checked items. I will never EVER fly an AA codeshare flight."
Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Pros: "The crew was outstanding. The inflight entertainment was terrific."
Cons: "Quite uncomfortable. I hope the seats don’t ever get any smaller."
Pros: "I upgraded to a premium seat I was assigned a seat in the middle very uncomfortable when there were empty seats three rows ahead should not have been a problem"
Pros: "We got there"
Cons: "Seats"
Pros: "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
Cons: "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
Pros: "Crew was nice we."
Cons: "We were separated from our children even after we upgraded seats because they bumped us on the other flight."
Pros: "On time, even with de-icing. Very empty flight, so lots of room to spread out."
Cons: "The older md80’s that AA is still flying are really showing their age. It will be nice when they update their fleet."
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Pros: "ON TIME AND VERY SMOOTH. EVEN EARLY! THANKS!"
Cons: "Very high decibel high pitched noise from engines as we taxied to gate in PHL. VERY annoying. Lasted over 5 minutes. ALSO, i didnt need to print out own boarding passes. You could fix your website check in px."
Pros: "The flight was quick once we took off!"
Cons: "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
Pros: "Quick flight"
Cons: "seating too small."
Pros: "They were able to reschedule to another airline"
Cons: "Flight was cancelled"
Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"
Pros: "Crew was nice"
Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"
Pros: "GSP easy to navigate- easy option for WNC travelers"
Cons: "Small, old plane. No drinks, snacks, or entertainment."
Pros: "The friendly flight attendant."
Cons: "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
Cons: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Pros: "N/A flight was cancelled."
Cons: "Flight was delayed and finally cancelled."
Pros: "Pilots avoided turbulence for flight."
Cons: "Music reception was very poor on flight. had trouble accessing Wifi."
Cons: "3 hours late."
Pros: "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
Cons: "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
Pros: "Everything"
Cons: "Packed, old plane, tighter than new ones. If you can't check bags for free, maybe you should design plane to fit luggage to number of persons flying. Seems like alcohol should be free when so uncomfortable"
Cons: "Zero flexibility"
Cons: "My flight was severely delayed and my family was improperly informed"
All was excellent
My only real issue was that when I booked this flight through Kayak, I somehow booked via BudgetAir.com (though I was on your website.) Due to this, I was unable to access boarding passes coming or going via the Kayak app, or the Allegient app. Luckily I was able to print them prior to leaving home (and the resort printed them for on the way back), but using this site is definitely something I'll have to consider for my trip. I should have been able to access boarding passes electronically via the app regardless.
Pros: "Flight was great overall."
Cons: "Timelines was very poor. 2 hour delay because we don’t have a crew is terrible!"
Pros: "Crew was friendly, just wish they would offer a full can of soda or a water after a 3 hour delay."
Cons: "Leaving on time, but that wasn’t Allegiant fault. The 3 hour delay was all weather related."
Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"
Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Cons: "We had a 40-minute mechanical delay."
Cons: "Roomy aisles and seats, on time boarding and flight. Great job!"
Pros: "Cost"
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"
Cons: "More space under the seat in front of me for my carryon"
Pros: "Crew unfriendly, unprofessional, and not courteous,"
Pros: "It was good quality for the price."
Pros: "Arrived safely"
Cons: "Almost two hours late."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "The actual flight was comfortable and the crew was good."
Cons: "Flight time was pushed back a few weeks ago. Slow boarding process so we landed about 30 min late."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Pros: "They let us board early with two young kids"
Cons: "Everything is a la carte from food and drink to baggage"
Cons: "Unfriendly Flight attendants"
Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"
Pros: "Nice pilot and crew."
Cons: "The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits..."
Pros: "Very efficient. Arrived early."
Cons: "Seating very tight."
Pros: "The crew was friendly and the price was low."
Cons: "Communication during our delay."
Pros: "Nothing"
Cons: "Super rude personelle"
Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"
Pros: "For exception of price there is nothing I liked about"
Cons: "Uncooperative ground crew App doesn't work if you are not from the US"
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Cons: "Baggage claim very slow"
Pros: "Wow, what an awesome flight , crew, price, and nice airport. Doing to try this again next time."
Cons: "Took forever to get the bags but hey , it is Christmas !"
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."
Cons: "They were late boarding maki h us late to arrive in Cincinnati. Had open seating even though we paid for a seat"
Pros: "I liked that the flight was fast but I was coming from Vegas so it’s not that far."
Cons: "They charged me $50 for a carry on even after I told them repeatedly that I tried to change it on my ticket days before I was leaving. It would not let me change it or even check in on the mobile app. It was very hot and we had to wait for awhile before any air conditioning started. No entertainment or complimentary drinks."
Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."
Pros: "I never have any issues. Everything is always great."
Pros: "Very comfortable; flight crew very professional."
Cons: "Getting off late - but this was due to a storm, so I am happy that the decision was made not to take off on time."
Pros: "Everything they could control went very well."
Cons: "The flight had a lot of turbulence, but that's not their fault. I thought the pullout handled the situation well."
Cons: "Nothing"
Pros: "Best flight for its Price. It was on time."
Pros: "didn't like anything"
Cons: "delays"
Cons: "Our flight was delayed dor 10 hours."
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Cons: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."
Cons: "Seats were very uncomfortable"
Pros: "Easy boarding, smooth flight, quick cart service, fast flying"
Cons: "Seats are so small I was window seat with two men who were jammed up so uncomfortably in their seats I felt bad. I was cramped cause they had no choice but to spill over in my seat. I understand safety is important but unless the plane is in middle of taking off or landing, or horrible turbulence anyone should be able to use the bathroom. We had landed and were just sitting and waiting on a gate to open. My fellow travler happened to be on her period n was told No she could not use the bathroom. After the 3rd time of her being sent back I got up with her and a tampon in hand n told the staff they had no choice she was using that bathroom. Of course they had to phone the captain and ask for permission which he ok it, but seriously , what are we supposed to do just sit in our blood. That was not cool."
Cons: "No leg room!"
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."
Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."
No food…. : ( - we survived!
Pros: "Complimentary First Class."
Cons: "Clean plane better"
Pros: "Boarded quickly and got into air fast."
Cons: "Way behind schedule and virtually no snacks or drinks."
Pros: "Plane on time"
Cons: "Newark airport security was awful. Only one X-ray security area. Small tight area. No air. Security/TSA kept blaming the customer’s for the slowness. When is lack of X-ray and machines."
Pros: "Decent crew"
Cons: "Seat pitch and comfort. Food utensils VERY flimsy"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Crew, snacks, entertainment"
Cons: "Delayed:( Seats were so hard"
Cons: "Seats were too small; my knees were always against the seat in front of me. Take-off from Dulles was extremely rough. The landing wasn't much better."
Pros: "Crew did the best they could."
Cons: "Flight was repeatedly delayed and until it became impossible to make my connection. Everything is rebooked and I haven’t left yet."
Pros: "Nothing"
Cons: "Luthsansa sent the reminder 30 prior the flight that was a delay on the flight operated by United. I called customer service they do don’t helped and hanged up twice. Finally after waiting for an hour on the airport the same flight was change 4 times more. A manager in United got us in a different flight but we arrived 40 minutes later to Madrid and missed our connection to our other flight. I had to buy a one way expensive tickets because my connection was loss due to the issues with the FL rigth from Charlotte"
Pros: "Amazing amount of legroom! Very comfortable seating, even in economy."
Cons: "I would like to see passengers behave better. One lady pushed in at boarding and went ahead despite the checker telling her she was out of order, Another passenger used both underseat storage in front of him and under him so the person in back of him had no place to put things. Staff should try hard"
Pros: "Flight was comfortable."
Cons: "Having some luggage crew at Dulles. We waited a long time on the tarmac to get our carryon bags. We had a short time to catch a connecting international flight. We had to run the length of D & C terminals to get to our connecting flight."
Pros: "Everything was as planned"
Cons: "Nothing"
Cons: "Getting a partner airline, cancelled flight, missed intercontinental connecting flight, missing an important occasion, missing an entire day of vacation, no willingness to find more suitable outcomes."
Pros: "Crew was very nice and professional"
Cons: "The seats in coach were very hard with almost no padding. The a/c didn't work well and it was very warm to the point I was sweating."
Pros: "Quick boarding early takeoff."
Cons: "Learning I had to check my bag in at the gate, due to plane size and no room in cabin for roll-ons."
Pros: "For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once."
Cons: "WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall."
Pros: "Didn't die..."
Cons: "Flight delayed, otherwise the seats were the same as all other planes I've been on. Not sure how you differientiate a consistiently bad experience between the 5 or 6 airlines that are left. Our expectations are now so low that if an airline Employee smiles at us we give their employer 5 stars. We should probably find a better way to rate the cable companies and airlines in our lives."
Pros: "Crew was nice."
Cons: "Some travelers was not good."
Pros: "Nice flight attendant"
Pros: "The leg from Denver to vegas was awesome"
Cons: "The first leg didn't have any snacks and a cold continental breakfast. American and Delta's breakfast is much nicer. But worth the price for that portion of the leg."
Cons: "Flight massively delayed. Missed my connection. And the next flight. If they had called ahead at the gate would have made the next one, instead had to sleep in the airport overnight."
Pros: "Nothing!!!"
Cons: "Our flight from Charlotte to Chicago was horrible!!! It felt as if a trainee was flying our plane. Landing was so bad that I threw my feet onto the back of the seat in front of me to brace myself for landing."
Pros: "Nothing"
Cons: "Our flight was delayed 1.5 hrs due to lack of communication, leading me to miss my connecting flight by minutes"
Pros: "We ultimately landed safely."
Cons: "The flight was 40 minutes late on departure and arrival. The front landing gear was not functioning properly so we circled the airport to have the tower verify whether the landing gear was down. In the meantime the flight attendant prepared us for an emergency landing with our hands crossed in front of us. It was the scariest flight I've ever taken."
Pros: "Courteous attendants and overall great flight"
Cons: "The mixed trail mix, honestly that's all :)"
Cons: "Because of plane problems I had to wait until the next day to fly home. Very inconvenient."
Pros: "Flight attendants were friendly."
Cons: "The most uncomfortable seat I have ever ridden on a flight. My back and posterior were in pain for over a day after the flight. Terrible treatment of passengers to pack a few more people in like cattle. Thinnest seats I have ever seen that felt and looked like hard plastic. This was an Embraer 175 jet...will never fly on one of these again. Had a hard landing in excellent weather. Flew the same route back to Charlotte on an American Airlines A320...these seats were comfortable and the landing was smooth even with a 20mph crosswind."
Pros: "Quick and easy boarding process; no lingering trying to sit."
Cons: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."
Pros: "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
Pros: "Despite weather delay, the flight crew was very energetic and in a positive mood."
Pros: "No long waits. Smooth travel."
Pros: "The flight attendants were great."
Cons: "My flight was late and I missed my connecting flight. The next flight I got put on was delayed several times. I'm in the military and I was late checking into my command."
Pros: "Liked the staff, always friendly even with several delays. The assist staff were excellent"
Cons: "Did not like the delays and gate changes - but that wasn't the airlines' fault"
Pros: "Overall flight was Okay. United has been my favorite airline since 1971. "Fly The Friendly Skies of United""
Cons: "Very tight seating My wife said it seamed as though the lavitory hadn't been cleaned in a month. I didn't use it though."
Pros: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Cons: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."
Pros: "Everything went smooth."
Cons: "None"
Pros: "Found what was expected from the flight. Hats up to the take off that happened on time in a busy airport."
Cons: "Aircraft is tiny and seats are narrow."
Pros: "While waiting for the flight the agent kept us informed of the status by use of a speaker - said plane just landed and once passengers get off they will get us on board - he also took control and told people that wanted to be first in line to get on board to step aside and clear the way for passengers to get off the plane - pilot let us know we would land around 25 minutes early in Chicago so we were informed - then he explained why we had to sit and wait for a gate at O'hara"
Cons: "I didn't like that I couldn't take my rolling luggage with me cause it was a small plane and there wasn't the overhead room - then I had to wait afterwards around 15 minutes to get my luggage but the price for the flight was low and they were organized in how it was handled -"
Pros: "NA"
Cons: "Departing from Charlotte was delayed more than 2 hours made it to Dallas in time for the connection to San Francisco, then that flight was delayed 3 hours. I was originally scheduled to arrive at 9:46 pm but arrived around 1:00 am. This has been happening more frequently on flights on United."
Pros: "The flight itself was very convenient and quick."
Cons: "We were delayed and sitting on the plane for almost 4 hours and were left with few explanations. The crew was not friendly."
Pros: "Time of flight"
Cons: "Crew. The flight attendant in the forward cabin was rude and yelled at the passengers."
Pros: "Nothing!"
Cons: "I got to the airport 40 minutes early. The flight was out at 6:20, I was there by 5:40. They did not let me print out a boarding pass. I could see the gate from the security line and the security line was EMPTY. There was no reason for them not to let me get on the plane, but they ended up scheduling me for a flight to Denver with the connecting flight in the morning- delaying my trip 24 hrs and charging me an extra 125$!!! I ended up paying an extra 85$ to American and was able to get to PHX that afternoon! The ladies at United were straight up RUDE too. When I told the lady at the counter my name she rolled her eyes."
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Pros: "Plane was very comfortable. Attendants were friendly and it was very smooth and quick!"
Pros: "Flights were on time..."
Cons: "Complimentary wifi was on the fritz"
Cons: "I flew to Charlotte, NC last week from Houston with my husband for a funeral. The flight there went smoothly and we used the United app to check in and get our boarding passes. When it came time to check in for our flight home my husband was able to get his boarding pass, but they said mine was unavailable. Obviously concerned I called United. After being on hold for over an hour I was able to speak to a representative. I was told that I hadn't show up for my flight to Charlotte... so they had canceled the returning flight. Not only was I on that flight my boarding pass was scanned twice (one at security and once during boarding). The representative then told me to go to the airport the next day and "try" to explain what happened. I don't know if this was some sort of glitch in the system, but I was very concerned and upset that someone could be on a flight with no record of them being on the plane... and that I was having to spend 2 hours trying to figure out if I could go home after a very stressful day... during a time when I should have been with my family. The next day I had to show up the the airport extra early while the representative there tried to figure out how to reactivate my ticket. Overall, an awful experience... I don't think I will be flying with United again anytime soon."
Pros: "Crew was fantastic, went above and beyond to ensure my comfort and satisfaction with every aspect of my flight."
Cons: "My vehicle keys were removed from my checked luggage requiring to pay extensively to have a locksmith come to the airport the next day to create new keys. I slept in the parking lot due to the fact the locksmith could only open the doors and could not cut new electronic keys until morning. I am extremely enraged over this incident. I know the keys were contained in this article due to the fact that the Keychain was left on top, without keys. I could not imagine why someone would remove these keys from my Keychain that holds only those keys. I would like to hear your openion on the matter. Thanks, Alexander Kruse"
Pros: "They Canceled My and did not refund my money Never will use United Ever Again Scum Buckets"
Cons: "Give me my money back"
Seats and leg room very uncomfortable.
Overbooked
Nice and comfortable flight! Ontime Landing!
For a budget airline company, it was a very good experience. Flight boarded promptly & even arrived 15 minutes early at my destination
Pros: "The cheap price of the flight."
Cons: "The flight attendant took my bag out of the overhead compartment and made me check it. It was the same bag I used flying to Florida and did not have any issues with it. She insisted it was too big. I told her it obviously fit just fine because she took it out easily and that it was regulation size and weight. I was not happy at all. I paid to sit up front and get on first to put my bag in the overhead compartment for a reason! I’ve used this bag several times with no issues. I spent an extra 35 minutes trying to get my bag and leave the airport that I didn’t have to spare. She had no regard for incredible inconvenience it caused me."
Cons: "An on time flight. Getting enough fuel for the flight before leaving the gate then realizing we didn’t have enough fuel for the flight plan."
Pros: "Only thing I liked about the trip was how fast I got seated and how fast I got off."
Cons: "The pilot didn’t even introduce himself like most airlines do. The seats didn’t recline, there’s no WiFi which I understand it’s a cheap flight but with no blankets no comfort in the seat it makes it hard to relax. And the flight crew didn’t even smile while handing out food and beverage."
Pros: "I had never used Frontier till today and I have to say for being a discount Airline I was impressed. The flight boarding was quick, the seats were the same size as a normal airline in coach.....while I did not pay for a reclining seat I was comfortable for the 1.5 hour flight. I packed a bag that met the personal item size maximum and was not hit with any other fees. I actually found that the service was good and other passengers were friendly......probably because everyone was so happy that they didn’t overpay for the flight. I’ll definitely book again!"
Pros: "The Flight crew did a good job and the price for the flight was good"
Cons: "The flight to phoenix was 2 hours late due to issues getting the plane to Cincinnati it happens no big deal. However the flight coming back from Phoenix to Cincinnati took off on time and landed early but when we landed it took over an hour to get our bags initially there was a storm that held them up but after the storm other flights were getting there bags but not frontier and when we finally for a representative she was very rude and provided no answers as to what the problem was she just said the ramp is closed and stormed off. I will be contacting the cooperate office regarding this."
Pros: "Price reflects service and experiwnce, but is cheap"
Cons: "Just before I left for LaGuardia airport terminal C, Kayak sent a push that my moms terminal was changed to d. I took her to D. They said she needed to be at terminal C to get her boarding pass. It took me ten minutes to circle LaGuardia to get back to terminal c, at which pointANOTHER push popped up that said her flight was in terminal D. I live in NYC so can get myself around, but kayaks pushes were infuriating as I am traveling with a wheelchair guest and your System is sending out the INCORRCT information. You almost caused my mom to miss her flight, which would have been very bad for medical Reasons."
Cons: "Second time in a row we've waited in excess of 30 min for luggage at the carousel"
Cons: "I appreciate the inexpensive fares but flying with frontier feels like a second class experience. On a red eye they turned the lights back on to sell is credit cards which felt disruptive of the possibility of sleep and the stewardesses were quite sharp with their directions for the patroness. I found this to be an uncomfortable and slightly disrespectful flying experience. If I have to pay a bit more next time to not feel this way it will be well worth the money."
Pros: "Nothing"
Cons: "Frontier had 2 flights out of FLL all day. 1st scheduled to leave at 10am to Trenton. Our's to Cincy at 4. Trenton put passengers in and they sat on the tarmac back the APU was broke (essentially plane's starter). Then people finally were able to get off the plane. Meanwhile, our flight to Cincy couldn't leave because the airport wouldn't let us use a different gate! Apparently, Frontier wasn't paying what the City wanted so we sat there waiting for over 6 hours though our plane was at a different part of the airport waiting on is, we couldn't board and leave!!!"
Cons: "I cancelled my flight a week before the time of departure they said that it'll cost me $99 to cancel the flight and $86.45 was supposed to be refunded. the lady told me it will take 7 to 10 business days when I called 3 days later on the 10th day I called and the gentleman told me that I don't get a refund I get a credit of the $86.45 that I can use to October 7th to use on any flight. My problem with that is I don't fly often and I had to cancel that due to my job. I feel that if I cancel a flight way in advance before the flight is being departed I should be able to get my refund back I'm sorry to say it is but I would never use this airline company again because if I knew that the first time. I wouldn't have done it. Oh I also found out because I keep getting updates from kayak of the flight that the flight was supposed to been I believe was 8:30 p.m. but due to rain it didn't leave Philadelphia Pennsylvania until around 11:45 p.m. so I'm kind of glad now I didn't go because my family member who I was going to visit would have been very upset because they had to stay up an extra 4 hours and they had to go to work the next morning."
Pros: "all staff were,very nice and polite to everyone and the plane was almost full"
Cons: "I was unable to download the ticket of my minor age 14 child so on arrival at the airport I told the bag check person he gave us a copy of our ticket for boarding as I showed him we had checked in already but could not see his ticket we were TSA pre checked went on to that area with line I went first using my app boarding pass but they would not let the child in saying his,ticket was not present checked TSA but it was when i checked him in,so we had to go through a 45 + min line a second time. very inconvenient almost making us late for flight."
Pros: "After reading a number of the negative responses posted by of other travelers I went back and looked at the initial booking: dates, times, upgrades and fares for our two round trip tickets. I can only explain the difference in our positive experience and their bad ones in that by making my initial choices on those specific dates and times and that by choosing to purchase the upgrade we had a good outcome. It’s the business model, if you use a site like Kayak use the filters. If you choose the lowest price as your default you get what you pay. Actually, about a week prior to our round trip my wife had flown to San Diego one-way and that one-way ticket actually cost her about $3 more on a different carrier than both of our two round trip tickets combined (before the upgrades) on Frontier. Had I been stuck in the back of the plane, in a middle seat, without priority “zone 1” boarding and had I been surprised with having to pay extra for both our checked and carry-on baggage at the counter I would not have been a happy camper either. I guess if you start out the process by only looking for the (best/ lowest?) price, then it comes down to this; what is more painful, paying for the upgrades or the hell of the cattle car."
Cons: "Nothing"
Pros: "Nothing."
Cons: "I tried numerous times hours before my flight to check-in using the fly frontier website. It never worked. I arrived at the airport an hour and a half early. With bus delays, I walked up to the ticket counter at 9:24pm to retrieve my ticket. Flight leaves at 10:00pm. The attendant tells me I missed my flight by 9min because you have to check in at least 45min early and that there was no way I could board. I asked if the plane had already left, he said that it had not. No good answer as to why I couldn't be accommodated. I explained my qualms about the online check-in but it was pointless. I had to fly with another airline which costs me $367.00 to book. Terrible customer service and no leeway or understanding whatsoever."
Cons: "There was a lag time from when we boarded and when we departed and there was no reason given for the delay. Unfortunately we also experienced a lot of turbulence during the flight (no one's fault) but our almost two year old ended up getting sick and neither seat back pocket had any bags. Luckily the lady next to my husband had brought her own and gave them to us. We were in the back of the plane and asked for a trash bag and or napkins and they ignored us at first. My husband and I tried to stay positive and laughed pretty much the whole time because these things happen. The crew didn't help us until decent (about 20 minutes later) and seemed upset that some got on the floor as they were complaining that they would need to use a special cleaning agent. Our son was such a trooper and wasn't fussy or crying. His stomach just couldn't handle the turbulence. The only positive about our flight we're the wonderful passengers sitting around us!"
Pros: "The direct flight"
Cons: "New plane had Uncomfortable seats, ventilation of air flow was poor, no food/beverage service, where you place your head is hard, many announcements during the red eye flight, a lot of turbulence."
Pros: "Nothing at all."
Cons: "The outbound flight was delayed only three hours. The return flight was delayed three hours, after which we boarded and waited. After another hour we taxied to the runway and returned. I am grateful we did not take off with a defunct left-engine. We taxied back to the airport and de-planed--but only after being instructed not to talk to the other passengers. (Really.) The flight was not cancelled, even when the plane was towed to the hangar. Finally, after six hours, Frontier offered a refund--as they had no interest in placing us on another airline that was going to the same destination. I rented a car and drove from Charlotte to Philadelphia to retrieve my own car from the airport so I could arrive home 15 hours after my scheduled arrival. Frontier couldn't care less. NEVER again."
Cons: "The seats were very uncomfortable and didn't recline. The tray tables were very small. I don't like the come-on with low advertised fares and then additional charges for everything. This was my first time on Frontier and I won't fly it again."
Pros: "Comfortable flight"
Cons: "I was late getting to the airport. Im not from here so i endend up at st petes airport. Got to Tampa and Still had 30 minutes before departure and they wouldn't let me check in said they were almost boarded and i missed my flight. So i asked for a refund of at least some of my money and they said with the rebooking fee it would be what the ticket cost. Worst airline i have ever dealt with. I had just moved down here and the whole trip was for me to be able to visit my kids. Never again will i book a flight with this shitty airline"
Pros: "It's pretty difficult to pick out what I liked about the airline, other than the originally "cheap" flight costs – but those increased by $55 by the time I actually took off from the airport."
Cons: "The policies for this airline aren't well known at all, and it's ridiculous they would think I'd be aware that they charge for a carry-on bag, charge to move seats up front the ridiculous back seats they slot you, and there is no wifi! I even had to pay $3 for a small can of Seltzer Water! I will never ever fly this airline again. Also, the seats were incredible uncomfortable and the tray isn't an actual tray you can utilize, so I sat with my computer in my lap (uncomfortably) the entire time. Everything was sticky and smelled bad, from the tray to the seats to the seat belts. Again – never flying Frontier again!"
Cons: "They cancelled my flight outright less than 12 hours before it was scheduled to take off and informed me the earliest I could get to my destination was a flight 48 hours later. I had a job interview the next day and grad school starting the day afterward, so I had to spend $500 to book a flight on a different airline in order to get back in time. Worst travel experience ever. I will never fly Frontier again and will encourage all of my contacts to never use them."
Pros: "The fast and friendly services."
Cons: "The seats were very uncomfortable, but remember it's a budget flight so it's normal."
Cons: "We waited a hour for people who were late. Then we didn't have a gate when we got to DIA because we were so late. Ended up being 2hrs late due to late comers. Not very considerate for those who were on time."
Cons: "Three days before christmas on 12-22-16, Frontier cancelled our flight last minute from Phoenix to Cincinnati. I was traveling with two small children. The only option we had to get home was to pay $2200 for 3 one-way Delta tickets. Now I'm in the process of trying to get $1800 dollars back. Frontier initially told me those who bought tickets from another airline could get $600 for every ticket purchased. I have submitted everything requested and now am receiving emails that there is no guarantee I will be reimbursed. Frontier better do what is right and reputable. Customers don't deserve to be treated this way."
Cons: "Flight 736 was delayed multi times. From me coming into Cincinnati at 6:58 pm on December 19 to arriving the next morning December 20 at 1:20 am is unacceptable. The two people at the desk were very unfriendly and kept changing their stories. They said that they were waiting on the crew because the plane had landed and we were staring at it since noon. Now I know the hub is in Denver so why wouldn't they have a crew on hand? The pilot was there because he would come in and out of the plane area to the waiting area. So they blamed it on the stewardess. When we finally got to go on board we were not moving. Bags not on board, no fuel, weight not right. It was one thing after another. It was the flight that was unacceptable. My name is Anne"
Cons: "My flight was a very early morning flight scheduled to depart at 6:25AM. After parking my car in the long term place, the driver was a bit slow and I arrived at the counter at 5:45AM. There was a line of people for the next flight. So I went straight to the lady at the counter and said my flight would leave shortly. Can you please take care of my check in. Her name is Carol. She was extremely rude and unprofessional. She basically brushed me off by saying you are too late for your flight. I said I still have 40 minutes and if you can check me in I can still avail my flight. She didn't even bother to listen to me and asked me to stand on the side and when she would be done with other passengers then she would listen to me. I couldn't wait because my brother was having a surgery the same day in LA for which I was flying and my brother was alone. Unless I arrived on time, they wouldn't even do the surgery and he would then suffer more. So I rushed to the Delta counter and found a flight that would allow me to arrive in LA on time. I had to pay full price to Delta to buy a complete new ticket and thus I availed my journey to LA from Cincinnati. I couldn't use Frontier flight. I used it only when I was returning from LA and didn't use the Delta flight for my return journey. It ended up wasting so much extra money that I wish I didn't have to. After buying ticket from Delta I once again returned to Frontier counter since I had time available now. By this time the Frontier counter was empty. Another lady who was at the counter, she actually witnessed what just happened a few minutes ago with me and she said she was sorry. She said Carol could have easily accommodated me. She gave me a piece of printed information that says "To File a compliment or Complaint". I called that number but that was an invalid number though it redirected me to the correct number. The person who took the call, listened but did nothing. I am totally upset with your handling. And oh yes, during my return I noticed so many fellow passengers were being harassed in a similar way at the LA airport. There is price they were being asked to pay for everything including a particular seat of their choice. How ridiculous. I will never avail Frontier service in the future again unless my issue is paid proper attention to and resolved satisfactorily."
Pros: "Everything went smoothly and on time"
Cons: "Having flown multiple times on Frontier, I find it odd that you never hear anything from the cockpit. Like: Welcome passengers. estimated time in flight, crusing altitude, estimated arrival time, weather at destination, starting decent, etc. Of course, as an ex-military and corporate aviation pilot, the more I know the more comfortable and connected I feel."
Cons: "I had to wait over an hour to get my bag at the San Francisco airport"
Pros: "The staff on the flight were very friendly"
Cons: "The takeoff time for the flight seemed to be delayed by people trying to fight over overhead carryon space. There isn't much the airline could do. I spoke with customer service on the phone multiple times on the flight regarding various issues. They were able to help on about half of them. Response time was extremely long and trying to get a hold of someone was nearly impossible (When through a bunch of prompts to discuss issues with a computer instead of a real person. Yes I tried pressing "0" every chance I could to be redirected)"
Cons: "5 days before my flight I went on Frontiers website to buy a seat. I had picked 3A because it allowed me more leg room and a reclining seat. I stand 6' tall! I was gladly to pay the extra cost for the extra comfort. I was having trouble with their website so I ended up calling customer service to complete my transaction. The customer service person said he completed my transaction and seat assignment and would send me a confirmation, soon. The night before my flight, my confirmation finally arrived with the wrong seat. My seat had been changed to the bulkhead with no leg room at all. My original set was sold to someone else. I feel this was very unfair and I should receive a refund. I ended up moving into a row that didn't recline but it had and area under the seat in front of me to at least stretch out a little. Those seats were less expensive. I should have received what I paid for and nothing less!!!!!!"
Pros: "Initial fares are quite low."
Cons: "But most are surprised that all bags are charged a fee, carry-ons as well. For a flight for two, the additional $70-80 USD PLUS fees for food and huge fees to change balance out the fares. You just can't calculate these costs at the TIME OF DECISION. So then you are left with sub-par service and the same net costs as with a major airline. Also, luggage took over an hour to show p in Denver from Cincy. When trying to take a personal trip this time costs your satisfaction. A pain to fl both directions."
Pros: "The employees were nice."
Cons: "The line at the airport to drop off my luggage (which was prepaid) was crazy long as most people had not prepaid and some were trying to pay with cash (which Frontier does not accept). Even tho I had my boarding pass printed and luggage paid for I waited almost an hour in this line - and I arrived 2 hours 1/2 early. After arriving in Cincinnati the luggage took at least 40 minutes to arrive at the pick up point. On my outward bound trip to Orlando the luggage took over an hour to arrive at the luggage carousel. It seems that Frontier does not have a good rapport with the baggage handlers at the airports."
Pros: "The flight attendants were very nice."
Cons: "I have nothing bad to say."
Pros: "Relatively smooth boarding process and friendly crew"
Cons: "Pay for everything under the sun"
Pros: "Nothing."
Cons: "The flight attendants were bored and unhelpful, the plane was cramped and hot. This is a low value airline that nickels and dimes its passengers."
Pros: "Cheap price, friendly and courteous crew."
Cons: "Boarding was like a stampede. No way that many people were in Zone 1. The boarding gang could have exerted better control. Be aware that the seats are basic-very small tray tables, no recline and not as upholstered as other airlines. But, not terribly uncomfortable."
Cons: "I was surprised to be charged for a small carry on bag for $40.00. I found the passenger next to me was not charged for the same exact bag."
Pros: "How cheap the flight was, and that it went when it said it would to where I wanted to go."
Cons: "It's a bit offensive to be charged for drinks. Either don't offer them, or don't charge for them. Have one free drink,a dn one free snack, so that the people who took your cheap flight and are broke don't have to eat their hands.. Also, the whole, not even one free carry on will make me think twice before booking with you guys again. Fortunately I was able to pack über light, and that was my one item. And I get that weight is fuel, and fuel is money. But seriously, that felt kinds rude. Glad I checked in on line and found out in time to repack."
Pros: "Most everything else was oK."
Cons: "As I said, the seats don't recline, and are shy on padding. Very uncomfortable. Might be ok for a short flight, but, NOT 3-4 hours. Won't do that again!"
Pros: "Enjoyed the crew and their jovial nature. Very friendly all around. Prices are great, but alas you get what you pay for in the end."
Cons: "The seats are extremely cramped. Granted I'm a bit of a bigger person the super small guy next to me couldn't keep from jabbing me with their elbow or bumping knees on occasion. There's also minimal leg room and almost not enough space to be able to get something out of the bag you put under the seat in front of you. On both flights I was on the "air conditioner" didn't seem to work. As in it put out air but it was not cool air. On the return flight we ended up having to wait over an hour to get our baggage at an airport that was significantly smaller that the one we had flown into before."
Pros: "Nothing"
Cons: "Flight was horrible was supposed to be 4.5 hours straight though instead we get all the way to st.lewis the pilot said they had to make a landing cause the co pilot was sick so we was going to stop there granted we had already been on the flight for 4 hours now then he came over and said no we're going to fly back to Denver now my flight was from LAX to CVG we was almost to home. So we flew back to Denver an hour and 20 mins to sit at the Denver airport for 2 hours before they could get us another flight. She plane is cramped and seats uncomfortable so finally we make it to CVG around noon eastern time when we was supposed to be there at 6am eastern time. I call frontier airlines and all they was to do is give me a $50 dollar credit twards another flight with them and I never want to fly though this airline again. I won't recommend anyone to them. And just an FYI to frontier we don't want you to try and get us to apply for a credit card when we finally arrive at our destination we want off the plane please find a different way to promote your airline/credit cards. I would suggest improving customer service and everything though I say that would help you a lot"
Pros: "The crew was great! One of the best I've ever had -they had to be to make up for all the other irritations of flying Frontier."
Cons: "At no time when I was pricing out best price flights did Frontier let me know that my bags, my seat and my soft drink would cost extra. Seats were barely padded and mine at least did not recline. It took over 45 minutes for baggage to arrive at the claim area which was maddening since I would have preferred to do what I've done on just about every flight for years - carry on my bag at no cost. Because the cost was just as expensive to carry on and the flight was clearly full (since I did not learn until just days before boarding that I had to purchase a seat), I was concerned about my bag being somewhere else on the plane AFTER I paid to have it with me. In the future, I will stick with higher quality airlines in which I know what the cost is up front and I get a soda without pulling out a credit card."
Pros: "Pretty much nothing."
Cons: "The fact that you have to pay for a seat - any seat - and carry on, and water, for God's sake. Unreal. Rude flight crew ("take your body parts out of the aisles"), incompetent and rude boarding crew (completely ignoring boarding order, except to make one elderly Asian man leave the line - while clearly letting everyone else board in whatever order they pleased.) Horrible plane - ridiculously uncomfortable seats, no legroom at all. I am 5'10", healthy and middle-aged, and sat with my legs crunched for 4 1/2 hours, leaving me almost unable to walk after the flight. I will never ever fly Frontier again if I can help it. And I will absolutely tell everyone I can not to either. Awful experience."
Pros: "The original ticket price was great, but that's because they charge you for your carry-on, seat, and refreshments."
Cons: "Frontier has found a way to turn something barely tolerable into something laughably inadequate. The seats were narrow, plastic, and uncomfortable. They did not recline, include a tray table (the flight attendant referred to it as a "tray tablet"), or have any form of entertainment on or in the seat back. Common customer courtesies such as beverage services and snacks were not complimentary, leaving many passengers on my 5 hour flight with a dry mouth. The flight attendants, though able to find a way to channel their obvious frustrations into humor, were clearly not enjoying their jobs. Customers were not snapped at, but were oftentimes spoken to in a short manner. I'm assuming they're thinking they could be better compensated with a rival airline, instead of one that charges for soda."
Pros: "Frontier refunded my entire trip."
Cons: "As others have mentioned, they slapped on very deceptive fees at the last minute for things that no other airline charges for like choosing a seat assignment and a carry-on bag. The fees completely negated any savings from booking with them in the first place. Also, the online check-in system was clunky and took longer than it should have, and then my flight was cancelled because they couldn't get their act together with scheduling two days after a storm hit Denver. I had to re-book my flight with another carrier which ended up costing $1200. Not a bargain!"
Pros: "Trip was cancelled. Don't overbook flights on important holidays. What a travesty it was to cancel the special event due to not being able to get there."
Cons: "Earlier notice of flight cancellation by Frontier Airlines would have helped. The Charlotte Airport was close to chaos due to the lack of management of the many people there trying to be processed. This experience was a nightmare and I have lost all trust in Frontier Airlines going the extra mile to make things work smoother. It is known that holidays will have more people in the terminal. Plans by all airlines and the airport should be in place, including hiring more workers, to make the flow and the flights work better. Sometimes cancellations can't be avoided, but there should be a better alternative than being told that the next flight will be seven days later."
COVID-19 information
Safety measures for airlines flying from South Carolina to Ohio
Airlines flying from South Carolina to Ohio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to Ohio
Mandatory masks
Masks required on board, masks provided on flights from South Carolina to Ohio
Social distancing seating
Middle seats unavailable to book on flights from South Carolina to Ohio
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from South Carolina to Ohio
Flexible cancellations
Waiving of change fees. Search flexible flights from South Carolina to Ohio
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Flights to Ohio
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