Find Cheap Flights from Nairobi Jomo Kenyatta Intl to Washington Dulles Intl (NBO - IAD)

Comfortable plane, food good, flight attendants professional. No complaints

Cramped seating :-0

Crew

Crew

on time Family Check in

Service, entertainment, crew were all excellent!

Flight length

Air hostesses are classic.The plane very spacious .

Wait time to connect from Doha too longNo hotel accommodation.

They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright.

The ease of connection from New York to Nagpur. It was a breeze.

My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!

love that each seat now has a USB connection to charge your phone

headphone jack to watch movies shorted in and out constantly

I liked the flight attendant in first class. Unfortunately I was not in first class

I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.

Everything is good except our lunch as described below.

They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.

The snacks were decent on the flight. Everything else was a disappointment.

Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.

Excellent food, entertainment options, staff was great with the exception of one. Plane entertainment technology varies from route to route.

Dubai airport is highly disappointing. The bathroom situation is atrocious! I am not exaggerating when I say I waited in line of 25 and 35 women two different times! The men’s situation isn’t ideal but is no where near the problem that is the women’s restrooms. The boarding process is mildly confusing - there is no public drinking fountains but if you buy water you are not allowed to take it to your gate. This info isn’t posted anywhere and makes no sense bc you purchased the water after you were checked through security. Also this rule truly only applies to women. A stewardess showed preferential treatment to someone who looked more native than us and then didn’t apologize. I understood the customer was upset so the flight attendant was trying to pacify the lady/couple but at least apologize for being rude. Dubai airport very much favors men and I would never travel without my husband. I would fly Emirates again but it won’t be my top choice and I won’t be going back to the Dubai airport anytime soon.

Great customer service

cabin crew's service - men far behind women esp.when serving food. Not up to the mark.

From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid

Not enough recline in economy to really b comfortable for a long flight

Nice breakfast treat and chocolate is always appreciated

Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find.

Food and service

Even though we paid for internet it sucked and was unuseable

They magically appeared with water when I got thirsty and were all great. Veg entree from Hiltl good but a little surprising. Baked apple slices on top of mac & cheese? Sure, why not.? And 2 chocolate bars this flight!

Again could not check in online., or at self-serve kiosk at airport. General complaint to all airlines: You can do better with boarding efficiency.

The flight attendants were professional and helpful.

We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs.

Smooth, plenty empty seats, good food, excellent entertainment, friendly staff

A bit chilly

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

Good selection of films as usual.

I had to put up with *loud* banter from 2 flight attendants at the back of the plane throughout the entire flight, which was freakin' annoying to say the least. I'm NOT interested which pilot or male attendant you find cute or want to make out with. You also really shouldn't laugh at passengers' faces after telling them to resume their seat to the upright position. A real shame since their performance "on the floor" was perfect.

No carry-on charge, free beverages, in flight entertainment, great movie selections

Great flight attendants.

Wifi only available in continental US but even when we got to that point it was still inaccessible.

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

The crew was wonderful - professional, thoughtful, and lively!

The seats were so squished that it was difficult to get comfortable, especially on an overnight flight. Alas, this is now true of all air travel.

Excellent food and service.

We nearly missed the plane due to how closely our flights were scheduled. Then our luggage did not arrive with us our plane. We didnt have time to stop for a snack or water so a small something would have been helpful.

Crew professionalism and on-schedule.

Luggage drop off took a while to complete.

Everything was for sale

Good service best price, good food comfort I think is best airlines in word in my opinion

They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright.

No proper meal provided

PROPER comfort zone not provided at all

The ease of connection from New York to Nagpur. It was a breeze.

My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!

I contacted Turkish Airlines 4x times before my flight to learn how to deal with excess medical baggage, mobility assistance, and meal assistance. The Customer Call Center claimed to have made all of my necessary reservation updates for all of my special meal, medical, and mobility assistance needs. They did not! When I arrived at Check-In, there were no notes about any of my requests, nor services prepared to facilitate them. I spent over 30-45 minutes escalating the situation to the Shift Manager who had to contact the central call center and her own manager, just to find out what to do about medical baggage, what's permitted, etc. I was embarrassed for their employees, who not only didn't know their own company policy on the matter, nor were they aware of the industry standard. After much arguing, yelling and threats, the Check-In desk agents finally allowed my excess medical baggage and equipment without extra charge. I still received no mobility assistance to begin my travel after Check-In to my departure gate, nor were they prepared to offer this to me in Istanbul. Again, after a long wait, much yelling, screaming, and arguing, I was finally provided mobility assistance just in time for my flight. I almost missed my flight due to Turkish Airlines not putting my request in the system, nor caring enough about the traveler to do so at Check-In. When I arrived in Belgrade, 3x pieces of my luggage were destroyed and unusable again, medical equipment was damaged, and I filed a claim with Turkish Airlines. They tried every way possible not to pay, but finally offered a meager claim, nothing close to what it cost for the damage caused or to repair or replacement the destroyed luggage or medical equipment. Turkish Airlines is the Grey Hound of travel, sure they might be large, offer many itineraries and frequent travel, but their quality, customer service and professionalism leave them amongst the bottom feeders, still 3rd world in mentality, form and function. No honor, no integrity, no class. No reason to ever fly with Turkish again, and I'm happy to tell everyone I know not to fly with them!

The entertainment was good

We asked for special meals and they told us they only had one type of meal on board

Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog.

I had a very good experience with Turkish Airllines! crew was very friendly and excellent.

None

Nothing

Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot.

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

Smooth, plenty empty seats, good food, excellent entertainment, friendly staff

A bit chilly

Great flight attendants.

Wifi only available in continental US but even when we got to that point it was still inaccessible.

Bob, the flight attendant, was funny and attentive.

Wheelchair tag came off and lady at gate was not helpful.

Everything was for sale

Texting about lost bag, fast information

There not enough time for right connections if always delayed, bags are not at the destinatiion, no drinking water without ovepriced purchase on the plane from London to Prague,

Since I'm in a wheelchair the folks were ready at the gate to assist me with the aisle chair. Once on board, the crew informed me of an aisle chair in the plane so during the flight I can use the bathroom. This was my first time using the plane washroom. Food was great.

I can't get same helpful crew for Intl flights.

Air hostesses are classic.The plane very spacious .

Wait time to connect from Doha too longNo hotel accommodation.

The ease of connection from New York to Nagpur. It was a breeze.

My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!

They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright.

Very good crew

8 hr layover in Doha