Find Deals on Flights from Nashville Intl to Los Angeles (BNA - LAX)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Staff are always friendly and the snack service is nice for such a short flight!

Nothing I didn't like! Always a joy traveling on American Airlines!

Nothing

1st: the online check-in was unavailable and "buggy" every time I tried to select my seat and then tried to check-in, I was prompted to select my seat. 2nd: You would think that an airline called American would hire Americans to answer and service calls, but when I called to get help with the check-in process; my call was rerouted to India. The Indian lady was nice but she could not understand me very well, which made everything even more frustrating. 3rd: everything cost extra. You don't even get 1 checked bag. I traveled to bourbon country and brought back a souvenir. Had I known that I would have had to pay $25 extra I would've just shipped it home and it would've cost less and has less hassle at the airport. 4th: after using the self service kiosk to check in my bag, the service and ticketing crew would not take my bag when I placed my bag in the area that read "leave your checked bags here". They told me to get in line to drop off my bag. The woman at the counter, just needed saying, "Okay, you've checked in your bags. I'll take that." That's was ridiculous to stand in line only to have the woman take my bags. 5th: one of the ticketing women refused to help the customers trying to check-in and redirected them to use the self service kiosk. 6th: SEATS: the new seat were very uncomfortable, they were rock hard and even the main cabin (preferred seats: cost $53 extra) area had no leg room. The economy seats had about 4inches of room between the end of their seat and the back of the chair in front of them. Recline feature has been restricted to a minimum.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Not much

That the flight from Nashville to LA was delayed then cancelled due to maintenance issues and then my follow up flight to Dallas was delayed so I couldn't make the connecting flight from Dallas to LA, leaving me stuck in Dallas Fort Worth, to spend the night till a morning flight. Making me miss my first day on a new job!

The crew was rude

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.

My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others.

Crew were fine.

Seats are narrower and make for a lot of discomfort when stuck in the middle seat. I do not like other stranger's bodies touching mine. That is just wrong.