I wish there were outlets to charge my iPhone. The crew was great; we had a female pilot who was great with explaining what was happening and delays,
Very nice flight love the small aircraft. We had a wonderful flight attendant. Nice to see someone that really enjoys her job. Don't have her name but had a southern accent.
Seats in waiting area and on plane hard as rock. Fast internet on the flight was great! Crew was kind.
Another delayed flight. When the delays exceed the duration of the flight, it’s a problem.
The internet service I paid for didn’t work at all and the flight crew was not very friendly.
I do prefer to fly United and have always had excellent service, except for bad weather. Flights are on time and staff is alway curtious and helpful
The planes are so dirty! Food crumbs and finger print smudges, Dust over the vents and carpet stains. It’s disgusting.
Overall it was good. The flight was bumpy at times, but the pilot made us aware every time. As a result, no snacks/drinks were made available. Seats were tight but that’s okay as I had a window seat.
Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.
The flight was on time and the crew were great.
It was a short flight so, everything went smoothly and we got to where we needed to be safely.
Flight was canceled due to mechanical issues. After a considerable wait in the queue, Air Canada customer service was very helpful to get us on another flight. I am disappointed to report our rescheduled flight is for three days from now. Three days of extra expenses and inconvenience is unacceptable.
extremely cramped seating... absolutely no leg room and when person in front of me reclined... I was pinned in my seat... absolutely ridiculous
Take off and landing and also the crew were excellent, just we could not received one of our suitcases at Ottawa at the same time we got there, but the associate at Ottawa airport were very nice and helpful so we could receive it on 16th of September.
They served us 1.5 pieces of chicken nuggets with coleslaw..felt like a toddlers meal in business class. Why bother?
It's hard to separate the frustration and stress of delays, which may or may not have been due to AC, in my experience. My Nashville/Toronto flight was delayed due to baggage loading, to the point I missed my connection to Ottawa. I was automatically booked on another flight but it was the latest one of the day getting me into Ottawa the next day. Linda, Customer Service desk in Toronto, got me on an earlier flight AND made the calls to get my baggage on the same flight. (High marks for Linda and her efforts! ) I ended up in Ottawa about 2 hours late, but my carryon bag which I volunteered to gate check to make it easier for AC, got the retractable handle tore off. Sorry, but it was a mixed bag experience for me. Linda was definitely the highlight of the trip.
We were over 3 hours late leaving Nashville. I am a new traveller, so it was very stressful not knowing if I'd miss by connecting flight to Victoria.
In Nashville Airport air Canada employees very unprofessional and that leads to a last one of our luggage.Will NOT recommend to fly with air Canada from Nashville. Jerry
Both my planes were delayed. I missed my flight in Toronto and got into Montreal at 4:00 instead of 1:15.
Crew were great. No snacks available. No entertainment. Seats a bit crammed.
