Boarding was very delayed. The flight was very delayed. There was never an explanation or acknowledgememt, of the delay and it seemed no effort to make up the delay while in the air. As a result, a great number of us missed our connections to Boston. Poor effort by AeroMexico and Delta
I was sent to 2 different locations in the airport and missed my flight because of incompetence so I had to pay $1200 extra for another flight to get home.
The bags took forever to come out and we missed our second flight. We didn't know we had to pick up our luggage to be put onto the next flight
Again the crew was amazingly polite.
I had to sit next to a very overweight person and it was super uncomfortable.
same..flight was great...times worked for me
I have not flown on such a nice well organized airline like Copa! And they actually serve really good food.
The service and food.
Flight was on time, crew was polite and there was variety of entertainment.
Food quality was very poor. Need to improve. Chicken empanada thin as paper. "Waffle" was made of an unknown substance that tasted terrible. Egg breakfast was mostly chunky potatoes half cooked accompanied by 2 leafs of overcooked spinach. Only good thing: platanitos' chips. Long overnight flight with No pillow and No blanket offered.
Unfriendly staff at Panama airport
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