Daily cleaning, installation of cabin HEPA filters on flights from Nassau to Illinois
|January||Best time to beat the crowds with an average 3% drop in price.|
|May||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$393||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines and American Airlines have all waived their change and cancellation fees on flights from Nassau to Illinois. Confirm policies on booking site.
|Flights to Chicago||3h 56m|
The cheapest ticket to Illinois from Nassau found in the last 72 hours was $179 one-way, and $287 round-trip. The most popular route is from Nassau to Chicago, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $179.
American Airlines flies most frequently to Chicago from Nassau.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 585 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 2 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Illinois.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Illinois with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Sat next to a woman with a toddler in her lap, he was understandably unhappy, crying and fidgeting. I couldn’t sleep or watch a movie or listen to music because of it and he was bumping me the whole flight."
Cons: "Asked the stewardess to have a blanket and water she had not brought. Service was bad ."
Cons: "2 hr delay. Poor ventilation"
Cons: "I have a problem with my ears, and asked the crew for nozzle drops, they don’t have"
Cons: "When I went to check in for my flight all sets had been picked only the upgraded sets were available for an extra cost. So with saying that I went to the airport with out a set number think my family and I would get bumped, even if the email said they never over book their flight,this was my first time flying jet blue I wasn't going to trust an email so the hole time I was worried about that when I should have been enjoying my last day on vacation."
Pros: "The crew could not have been more helpful and pleasant making the delay bearable as they were overtly communicative w all via text, email, and in person keeping is updated! HIGHLT RECOMMEND and will definitely be flying again. :)"
Pros: "Wide array of snacks and drinks, tv/movies to watch for free, excellent staff from beginning to end, and tons of legroom. The complimentary free check of my carryon way awesome."
Cons: "I liked everything! No complaints at all."
Cons: "Six hours late, then there wasn’t enough fuel and had to wait for paperwork multiple times. Hands down the worst experience I have ever had. I will not be flying JetBlue again."
Pros: "The crew was great, and so was a JetBlue pilot dead-heading in the seat next to me. I liked the space in the MoreSpace seat I paid for. I relieved that the upgrade seat came with boarding in the first group. Some airlines you pay for the seat, but you're still group 3 or 4 and, meaning all sorts of anxiety about the most miserable part of any flight, the dreaded fight for the overhead bins, wondering it you'll have to check the bag and then wait for it at the destination. Thank you for removing that."
Cons: "I was delayed half a dozen times, only to be canceled. Rescheduled on a flight that was scheduled to depart two hours before the original flight. Rescheduled after an hour hold. That flight was delayed the following day. Was diverted to Baltimore only to find out only some of us on our flight are getting out by a rude agent. Then no information at all. Had to run to catch an amtrak. Later found out if I stayed I would have stayed another 13 hours in Baltimore. Missed work and had no one home to take care of my family. Oh, and travel insurance will not cover anything. The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled."
Cons: "turbulence and did not offer snakcs"
Pros: "comfort of seats"
Cons: "Morons at Jet Blue took me in wheelchair to wrong gate and left me there, but for someone passing and asking me the flight I was on and learning the Gate had changed, which was not announced at Gate E2 I would probably have missed my flight."
Pros: "Good flight. The staff was nice, especially Chris. Nice to see complimentary beverages and snacks still offered on domestic flights."
Cons: "Seats are terrible, and getting worse every year, but thats coach on all airlines not just Jet Blue. Hard armrests, weirdly shaped bucket seats which are appalling in any other position than straight up with 90 degree waist bend. Thats not how humans sit for extended periods of time. A 5 degree recline is not a recline; its a joke. At least the tray table was bigger than my phablet, unlike Spirit where the napkins look like tablecloths on these ‘tables’. Overall, it is better than the cheapest airlines."
Pros: "Everything went well no problems and arrived early."
Pros: "The crew"
Cons: "The plane being 4 hours late and then arriving in Chicago only to find out we have to taxi for 30 minutes because there is no free gate for us. I’m really tired and should have been in bed 5 hours ago"
Pros: "The crew members were very friendly."
Cons: "The overhead fan was very strong."
Cons: "There was uncertainty about departure time. The departure time changed several times. Landed in Chicago 3 hours late at 3 AM."
Pros: "When I got off the plane"
Cons: "it was late, the plane was dirty, the tv screens didn't work, and the seats were small."
Cons: "The captain didn’t show up for the flight so we had to wait for a new one to get to the airport. Easily, this could have been avoided. Then we land an hour late and we sit on the runway for a long time with no information."
Cons: "This flight was very scary particularly mid air. Haven flown many times I knew this was different from usual turbulence cause my clouds or rough air. Jet blue should check"
Pros: "Flight was projected to be late but we got here on time"
Cons: "The flights were delayed."
Pros: "Love the snacks and TV option"
Cons: "Delayed for weather ok but then we arrived but didn't deplane for almost 1.5 hours!"
Pros: "fast on boarding... went well considering it was a busy flight and delayed"
Cons: "my partner and I were in different boarding-groups but the check-in clerk didn't let us go in together. We were separated by groups... I've never heard of this before and I do a lot of flying. It happened to several couples on the flight. We were puzzled."
Pros: "leg room & movie"
Pros: "The free wifi"
Cons: "The tv"
Pros: "Smooth flight, efficient and friendly staff throughout the entire process."
Cons: "I didn't choose a seat originally. When I checked in online the only seats left were the extra space seats. I had to pay $50. Also I was in the first row so I could not put my bag under the seat in front of me."
Cons: "It was too cold inside."
Pros: "Everything on time."
Cons: "The seat in hard."
Cons: "Late flight delayed"
Pros: "Most of the basics were good."
Cons: "The flight was substantially delayed and when we got to Chicago we had to wait a long time for a gate agent so that we could deplane because only one gate agent was working at that hour (10:20 p.m.). Also, the flight delay notifications came after I was close to the airport and at the airport--earlier notifications (if possible) would help. The tv/movie portion of the entertainment was not working at all."
Pros: "Changed to 3 hour earlier flight WITHOUT extra "change fee". It was FREE !! Enjoyed in flight TV with FREE drinks and snacks. As United goes backwards in customer service and costs, JetBlue leaps forward. Good work JetBlue."
Cons: "More options in snack boxes and/or food items"
Pros: "More legroom, free wifi, free entertainment choices, unlimited drinks & snacks, on-time and efficient"
Cons: "1) Boarding process was not clear on the ticket or anywhere (really not a big deal). 2) When reading about perks and restrictions after we bought tickets, the company mentions certain "classes" of tickets..i.e. "Blue", "Blue Plus" and "Blue Flex" but since I had already bought our tickets, I had no idea which type of fare we bought, since Jet Blue does not provide that information on your ticket information once purchased."
Pros: "Solid crew, comfortable flight, free tv and Wi-Fi"
Cons: "A few factors led to a 6 hour delay. Not necessarily Jet Blue's fault but it was certainly a frustrating day of travel"
Pros: "The plane had 2 wings"
Cons: "Staff is rude. Customer Service couldn't possibly be worst. All their food has meat in it. Staff is slow and incompetent. Never had a more dreadful experience with an airline. TAP IS THE WORST AIRLINE I HAVE EVER EXPERIENCED, and I fly 2 times a month."
Pros: "Everything Entertainment Early landing"
Pros: "Jetblue left on time from JFK"
Pros: "The on flight tv was down so I couldn't listen to music like I nearly always do on my flights."
Cons: "I didn't like waiting on the tarmac after we landed for what seemed like 25 minutes or so"
Pros: "Flight attendant and crew were pleasant"
Pros: "The take off into the air was calm and not frightening."
Cons: "The flight we had scheduled with them was canceled and there was no email or form of communication sent to tell us before arriving to the airport. We found out while attempting to "check in." They were hesitant in providing food vouchers for us when our original flight that was supposed to leave early in the morning (6:30am), now left at (5:59pm)."
Cons: "Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot."
Pros: "When I sat into my comfortable seat with its amazing leg room, I asked the woman next to me if she had flown Jet Blue previously. She replied that it is now her favorite airline. At the end of the trip I agreed that it is a distinctly different and great airline. My complaint is that I have to travel from NE Wisconsin to Chicago in order to use Jet Blue. When are you coming to MKE? The way the food and drink orders were handled worked well, and the selections were amazing! Needless to say, the media offered was wonderful."
Cons: "The crew did a good job, but one of the female staff seemed stressed. I hope she was able to get some relief and rest."
Pros: "Free wifi"
Cons: "The delay"
Pros: "I loved the leg room that I had and the movie selection. I also love the fact that I was able to get wi_fi (fly_fi) service in air."
Cons: "No complaints"
Cons: "Hour delay"
Pros: "Apologetic staff and easy check in process."
Cons: "3 hour delay on tarmac, flight attendants very slow with the service. Only got drinks 20 minutes prior to landing. They seemed inexperienced and flustered."
Cons: "Overhead space limited"
Pros: "The flight left in time and got in early"
Pros: "Nassau security line was quick. US Customs line was quick."
Cons: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Cons: "I almost lost my flight because of a delay issue, I literally had to run more than 2KM, electrical outlet was not working on business class, a bit disappointing;("
Pros: "The staff was amazing"
Cons: "I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic."
Pros: "The flight was safe and efficient."
Cons: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"
Pros: "Amazing crew"
Pros: "What did you like? Decent meals, no charge for cocktails, blankets, pillows and head sets for everyone, friendly flight attendants, excellent entertainment options."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "seats and entertainment was great"
Pros: "see above"
Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"
Pros: "The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you"
Cons: "The flight was very hot. Passengers near me were sweating and we Hall had thick layers on because it was cold out. I understand trying to make it warm it there’s no need to turn up the heat that high."
Pros: "Free movies available in-flight"
Cons: "temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)"
Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."
Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"
Pros: "Flight turned out great... but I got lucky!!! Got a seat I wanted... now praying the same occurs on return trip"
Cons: "Not being able to assign my seat until I got to the gate!! Terrifying not to be able to choose seat fir such a long flight!!! Do not ever want to be in this situation again!!!"
Cons: "The flight attendants weee rude, and no bar service"
Pros: "Plane flew perfectly peacefully!"
Cons: "Flight delayed 2 hrs"
Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."
Pros: "Impeccable as usual"
Cons: "No tv on flight from Seattle to Los Angeles, I felt like I was flying United. That was the only thing that was extremely disappointing"
Pros: "Flight attendant Gillian Awesome. Crew was fun and made my kids first flight great."
Pros: "Quiet, friendly, fast and efficient. What you'd want for a flight at 6am"
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"
Pros: "Good service smooth flight"
Cons: "The food on bosrd"
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Cons: "Courtesy, on time and good communication."
Pros: "We didn’t order food"
Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"
Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."
Pros: "On time service &no damaged luggage!"
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."
Pros: "Everything was easy to follow....All of the flights were on time and very comfortable...."
Cons: "Nothing to report that was bad..."
Pros: "Upgrade. Comfort. Gourmet Oatmeal Breakfast."
Cons: "Need more cooking shows (British Bakeoff would be fun) or something besides what has been there for too long."
Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Cons: "The flight was over 20 minutes early"
Pros: "Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great."
Pros: "First time flying Delta. And let's just aay, now I know why it's so cheap. You get what you pay for."
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Pros: "Boarding was quick"
Cons: "Wi-go didn't really work- crew was unpleasant. We upgraded to first class we were never offered a drink. One of the flight attendants keep using the restrokm"
Cons: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "Just absolutely uneventful and quick."
Pros: "Helpful, efficient crew. Upgraded coach seat with extra legroom was comfortable. Wish all coach seats were like that."
Cons: "The cabin was freezing. Sound for movies not clear, made understanding the dialogue difficult."
Pros: "We appreciated that American Airlines found us two seats together for the long Dublin-Chicago leg of our journey."
Cons: "Both of my flights, to and from Europe were delayed. Missed both connections which caused us to get to our final destination hours late. Thing is, they don't even seem to care. We will never fly BA again"
Pros: "The flight was equal to AA service I have had on a regular basis."
Pros: "The crew was awesome."
Cons: "You guys lost our luggage!"
Pros: "Cabn service"
Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."
Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."
Cons: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."
Cons: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"
Pros: "Lots on in-flight entertainment."
Cons: "Nothing, I pretty much just slept the whole time."
Cons: "I got to Moscow, SVO. I didn't receive my bag. This sucks."
Pros: "The employees were nice. That's about it for positive words."
Cons: "As we were a few minutes from our scheduled boarding, the flight was canceled. The reason we were given was the weather, but the weather was fine in Chicago and it was fine in New York. No other flights were canceled, so the weather excuse didn't hold up. They wouldn't put me on another flight that day, so I ended up leaving the next morning on the first flight out but I was still late for work. They didn't seem to be very accommodating or apologetic and I didn't even offer compensation to those who had to stay overnight to wait for the next flight out. C'mon AA. Step it up! I would think that if you cancel a flight, you should help your customers get home the same day. Do whatever you can. I don't think you did whatever you could for most of us on that flight."
Pros: "the crew went out of their way to make you feel as comfortable as possible very nice"
Cons: "No wifi, no personal TVs"
Pros: "Good entertainment"
Cons: "Bad organization during boarding"
Pros: "Crew was excellent."
Cons: "The connection in Chicago was 3 HOURS late with several gate changes. People on the desk were rude and never explained what was wrong. They didn't even announce the gate. change. I got it from Kayak."
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Pros: "Our flight was delayed by almost three hours due to weather in Chicago, the crew was very helpful and the pilot kept us informed about the updates that he was receiving."
Pros: "Very nice staff"
Pros: "I loved the Movies that I could watch, Charger plug ins as well as the service. No extra hassel."
Cons: "Everything was fine. The flight was on time and I made it home safely."
Pros: "we have a very old plane from rome to chicago no entertainent"
Cons: "it was a 10 hours fly in a old plane without any charger for computers and tablets,no individual tvs"
Cons: "Delayed a total of four hous!"
Pros: "Courteous crew"
Cons: "The plane was tiny and old"
Pros: "No hassle"
Cons: "I wasn't allowed to check in online and couldn't find out the reason for that"
Cons: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."
Pros: "Customer service at American Airlines was amazingly good. They figured out the mess that the third party agent, WEBJET.COM made and fixed it."
Cons: "The third party agent, webjet.com, was horrible. American airlines contacted them several times about canceling the ABQ-ORD flight and they never responded. WEBJET.COM did not put their name on the electronic ticket so I was unaware of who to contact. Finnair was not particularly helpful. They discontinued my chat conversation and didn't have an option to call back so I had to wait for 20 minutes. American Airlines was impressively helpful. They figured out that WEBJET.COM had canceled one leg of our fight and AA.com reinstated the flight. American had also contacted WEBJET.COM numerous times and WEBJET.COM had never responded."
Pros: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Cons: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Cons: "Nothing at all"
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."
Pros: "An old aircraft but well maintained. Crew was courteous and efficient. No food or entertainment"
Cons: "Delay in receipt of baggage at Chicago"
Cons: "Okay, but flight was delayed."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Pros: "Options for entertainment. Seats felt larger. Plenty of storage space for carry-on luggage."
Pros: "Overall, I'm pleased with BA."
Cons: "This flight didn't have the individual TV screens."
Pros: "Air Berlin has very nice jets"
Cons: "The connection time was much to short, 40 minutes connection. I was in the back end of a 777 with a lap child. My stroller that was gate checked came back with a missing wheel on just"
Cons: "My flight was scheduled for 5.37pm, but came to the airport thinking that I could get an earlier flight to Chicago and I was there at 1pm, requested for standby status, did not get it because am not platinum of diamond member, asked for $75.00, of course I didn't want to pay and stayed in the airport thinking that my flight would be on time, but it was delayed and delayed and took off at last, saw O'Hare airport but it looks like the pilot could not land it because he did not get the clearance, but as a passenger, I saw the flight going around and around the Ohare area, at least 6 times, then after landing taxing took for ever. I WILL TRY NOT TO FLY IN AA AGAIN."
Pros: "delayed at both sides with very little announcements keeping us updated"
Cons: "That it got cancelled"
Cons: "The original flight was cancelled so we were stuck at the airport for nine hours. Then the replacement fight was a super old out of date place."
Cons: "This was the worst flight ever. AA is the worst airlines ever."
Pros: "efficient, courteous staff"
Pros: "All went very smoothly"
Pros: "It was five star all the way."
Cons: "They changed my flight schedule. God my refund, but missed my business trip"
Cons: "Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor."
Pros: "general state and size and comfort of the plane. Overall AC experience always good. The flight back to montreal, the service was exceptional!"
Cons: "only a dairy plate available, next time I need to specify no dairy entertainment -- too many ads and no previews for the movies so I have to start playing then stop and go through the entire same series of ads for the next one. the system just seems clunky and antiquated in today's tech age."
Cons: "Late flight No communication Had done pre register to sit with father. They changed his seat upon boarding."
Pros: "Everything was perfect"
Pros: "The crew was very friendly and attentive."
Cons: "We were late getting into Chicago and I missed my connection to Albuquerque. I was scheduled to arrive at my destination at noon and because we were late, I didn't get home until almost midnight."
Pros: "Seats had a decent amount of room."
Cons: "Aircanada'swe boarding system is again and everyone in later zones just blocks everyone else. Due to issues mentioned on the flight above my husband didn't get his luggage. We are still waiting."
Pros: "entertainment choices"
Cons: "boarding process crew not helpful in baggage storage"
Pros: "Legroom of seat, on demand and complimentary entertainment system and stable connection of Wifi."
Cons: "Delay of the flight..."
Pros: "Why is it ok for flights to the US to always be 20-30 mins late ?"
Cons: "Delayed flight and tv screens were not working well"
Pros: "It was a fine flight all around"
Pros: "I liked the boarding lines based on groups."
Cons: "Only was offered a small bag of mixed snacks and a drink."
Pros: "Was arbitrarily assigned a seat with extra legroom. No excessive turbulence; landing was smooth."
Cons: "I was among the last to board and had to place my carry-on under the seat in front because there was no room in the overhead bin. This kept me cramped the entire time despite the "preferred" seating. Soft drink servings were really skimpy."
Cons: "Delayed, no food, waiting time to get out of plane too long"
Pros: "Quick flight, on time."
Cons: "The TV's in the back of the seats didn't turn on for this short flight."
Pros: "Crew was late on first leg delayed 3 hours than nobody to close the cabin door from outside ,missed connecting flight. Than did not have inventory in Chicago to out up in hotel had to pay out of my pocket and to this day can't get hold of customer service to get claim resolved. Sent through email and nothing. Even went down to my airport in Phoenix to speak and no help. Also lost bag as well. Which later found by united not air Canada. Unbelievable"
Pros: "One Time. A very polite staff!"
Cons: "Finding an overhead luggage compartment was difficult. Some peoples luggage is over sized, and some stow two items."
Cons: "My trip was suppose to have two stops from Saint John to Louisville (one in Toronto and one in Chicago) but instead it ended up being a one stop flight from Saint John to Toronto to Cincinnati because I had to change my whole itinerary due to delays in air canada flights that caused me to miss my other connections. This made me to fly into an entirely different city and have my reception drive to get me for the only other option I was told by an air Canada representative was to take the delayed flight and miss my last connection and overnight Chicago (one of my original connections) and then fly to Louisville the next morning. This was not something I planned on doing and didn't have the time to do so had to find an alternative arrangement to get me close to where I needed to be. The first flight I was on from Saint John to Toronto was also delayed causing the flight to be late upon arrival at the Toronto airport. Not only that but then had to wait in line at the customs center for over an hour for only one customs officer was there to clear over 100+ passengers. Even if my other flights were on time I would have missed them due to the delays all around. Over all I was very displeased with how the day progressed, how I wasn't given much help from the air canada representatives at the airport other than them saying "there's nothing we can do" and for how the day continued to get worse with delays and problems all linked to air Canada."
Pros: "Got us home safely. Confortable seats."
Cons: "Left one piece of luggage behind. Had to wait for it to be sent on next flight."
Cons: "the gate changed FOUR times and passengers were never notified as there were no crew at the gate. The flight was delayed by two hours. there was no in-flight entertainment on board as it wasn't working. upon landing, we were forced to stay in the plane for an extra 30 minutes because the gate and crew were not ready. I was NOT impressed by this flight and am very upset with how things went. I expected better of AC and will not be flying again with them."
Cons: "AC373 on 07/23/16 - need I say more? Having an airline background and now the HR mgr of a very large hotel chain, I understand many things that are out of a companies control, ie: weather etc, but....never have I witnessed airline staff YELLING at passengers "it's not our fault and the agents need to leave so they don't go into overtime?" Yes, some passengers were difficult, but it's part of the industry. If you can't handle w/care and service - don't choose as a profession. Very unimpressed with AC's customer service, guest recovery - they made it seem like it was more of an inconvenience for them. Can't imagine "choosing" to fly AC again!"
Cons: "Air Canada did not have a workable emergency handling process. We waited for more than two hours in line to find out the agents can't assist us rebooking our flights. We ended up sleeping on the airport floor over night. They could not rebook us next day and we spent another day waiting. This is my first and last time flying on Air Canada !!!"
Pros: "Nothing, this was the worst flight ever. Delays, no communication, lacked proper updates, ground time,.."
Cons: "Everything, the plane left late. So my bags got lost. The person loading the bags, which I could see from my window, moved at an incredible slow pace and seemed like it took an hour till he was done loading the bags"
Pros: "More leg room and in flight entertainment."
Cons: "Stewardess spilled hot tea on my husband and did not apologize."
Pros: "Nice plane, decent seats."
Cons: "Delayed flight. Luggage didn't make it on to the aircraft in Toronto. Only 4 agents working the counters with a line of about 80+ or so people trying to check in with no supervisor present to make things better or get more counters open. Security didn't stamp boarding pass so had to go back to security check point to get boarding pass stamped before boarding. And it is no longer "random selection" when you get "randomly" selected for extra screening every time you travel from Toronto!!!"
Pros: "I sat with my husband by the window."
Cons: "First the plane had a delay for an hour, then additional two more hours of delay because we had to wait for another plane with passengers had to connect to the flight. Once we were boarded, we waited another hour for more passengers with luggage issues. After the plane took off, I was happy that the crews continued to offer us water, then I found out that there was no meal plan for the flight. I was hungry after all the unexpected wait plus the 4.5 hours flight to Chicago. I feel that the airline could offer passengers a meal after all the unexpected delays."
Pros: "You want comfort? this is the way to go."
Cons: "Entertainment on short flight was limited."
Pros: "Very cool service, nice, modern aircraft, entertainment system"
Cons: "Small leg space in economy"
Pros: "The pilots always announced when to expect turbulence and apologized ahead of time; turbulence really wasn't that bad either. In-flight entertainment never cut out, though the options were limited."
Cons: "The intercom that the flight attendant used to speak to the passengers was very quiet, so it was hard to hear what he was saying every time. However, the pilots' intercom was very clear."
Pros: "Newer plane, tv monitors in coach class, on time departure"
Cons: "if you get in a que, then the computer goes down , your dead, AC line will be 1.5 hours to get to rebook. then you have 2 day to stay before you can get out. if you decide to go on delta because staying 2 day in hotel is more expensive than buying a new ticket ac will not refund you. Air Canada is the least flexible airline in the world relative to refund."
Cons: "after wetting half hour in the line they said i didn't pay for my ticket and tell me to parches a new ticket"
Cons: "Team in Chicago at Baggage Services was not helpful."
Cons: "Flight was late"
Pros: "Run by united but more efficient than a recent Air Canada flight."
Cons: "3 hour flight and had to pay extra for entertainment. Only two biscuits given for food. Cramped seats for anyone 6ft tall."
Cons: "I could not check in online for both legs of the flight. Stuck in the middle seat even though I was ready to check in 24 hrs prior."
Pros: "Overall it was good. The crew was very friendly. The plane was small and it was a short flight, so everything else was average as expected for a short flight."
Pros: "Inflight crew were fine"
Cons: "Disappointing to have to pay for even a small snack and for any type of entertainment. The Player app is difficult to find/download and not compatible with all devices."
Pros: "The crew was good and the in-flight entertainment options were decent."
Cons: "Plane took forever to take off because we were waiting for people late from layovers. Got one drink, no snacks, nothing else. Plane arrived over an hour late."
Cons: "It was a United flight and everywhere it said it was Air Canada instead of United. Hopping terminals and running through them last minute is not fun. To top it off the flight got delayed a ton of times and messed up our schedules completely."
Cons: "delayed 2-3 hours in Vancouver so missed connection, had to rent a vehicle to get home. Everytime, United into O'Hare… never again!"
Pros: "Cancellation came with a new flight and coucher for sleeping overnight at a O'Hare Hotel which was very well organized and went smoothly. Staff at ORD were waiting for us and very helpful."
Cons: "Was unable to check in my Air Canada flight the day before to find out the next day, at the airport that the flight was cancelled. The Air Canada flight was operated by United and no such information was provided in my reservation on Kayak or at the Air Canada counter in SAN airport, so I had to guess that another Star Alliance member would be taking over."
Cons: "Gate was changed after check-in, but lack of announcements nearly caused my 84 year old mother to miss her flight, which was changed from gate 80 to 62."
Pros: "the overall experience was ok - nothing to rush out and be intentional about getting a ticket on Air Canada next time"
Cons: "the wrap i purchased was soggy in parts and a bit disgusting. the celery & carrots were a bit slimy and the some of the celery was brown."
Pros: "Great first experience flying."
Pros: "Still able to make it there on the day I needed to be there"
Cons: "Had to be rerouted"
Pros: "The staff was very polite and kind"
Cons: "The ten hour delay"
Pros: "All crew on borad were so polite and professional. Great service and it was a very pleasant flight though our flight got cancelled and we all had to flew back to Toronto instead of landing to Chicago."
Pros: "Excellent in-flight services."
Cons: "I have no complain"
Pros: "Flight down was without delay and comfortable"
Cons: "Flight back was delayed due to a comedy of errors with Bahama over uploading potable water."
Pros: "The airport employees and the flight itself were fine. We had one gentleman who came over joked with us a bit while still helping us. The flight also seemed smooth."
Cons: "The boarding seemed extra slow and then we arrived at our seats and the drunk idiot who was removed from the flight causing the ridiculous delay was in them. Our friends took unused seats and we used theirs. I told him to calm down and his friends did repeatedly as well. By the time we left the airport we were 2 hours behind."
Cons: "Our plane departed on time, 6:05 AM. About 6:40 A E turned back towards Boston. There was a problem with the wing. It got repaired. We deplaned. And waited. And waited. Then we needed fuel to be removed. And we waited. And waited. Then we got back on board, got to the runway, and the RIGHT ENGINE didn't start. So they tried to repair it, couldn't (didn't want to fly on that old, broken plane anyway at this point), and we had our flight canceled. All told, I spent 10+ hours at Logan Airport. It was an absolute disaster."
Pros: "Boarding was much more organized with lines marked for each boarding group. The crew was super friendly. Also, I received a whole can of cran-apple juice, which was much nicer than just a small cup. The tv options were also fairly priced for the options available."
Pros: "Great customer service.. Comfortable flight and smooth landing!"
Cons: "Paying for one check in bag..."
Cons: "No mechanics available and had to send for some, taking 5 hours. Didn't get to destination until late at night and missed my event."
Pros: "Crew- very efficient on the ground andon the air"
Cons: "Inner flights no entertainment. Maybe dhould go wifi like LH"
Cons: "Easy for check-in and on time"
Pros: "The trip TO the United States was bearable."
Cons: "This flight was a complete disaster. I ended up b=on a different flight to Newark, as my flight to Chicago got canceled. Then that fight was unable to land, so I spent hours in baltimore, and missed my connecting flight to Brussels. By the time I finally arrived, 4 hours late, to Newark, I had to spend 2 hours in a line to get re-book, for a flight the next night. I was compensated for all this mess with a $10 food voucher, and had to get a cab from the airport to the closest and cheapest hotel. My flight to Brussels was uneventful, save one rude flight attendant, and I got to school a day late."
Pros: "The crew was very kind to everyone and it was a very pleasant flight!"
Pros: "Staff was friendly and helpful. Flight was smooth."
Cons: "Entertainment could have been better."
Pros: "The crew , living on time"
Cons: "I had no dislikes"
Cons: "O'Hare airport. Bad signage to economy parking."
Pros: "The flight was on time."
Cons: "The wifi for the entertainment worked perfectly, a power jack is needed to charge the device."
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"
Pros: "Bad good, good service but 5 hours delay"
Cons: "The airplane food and the delay in Chicago"
Pros: "The staff was pleasant tho"
Cons: "I missed my connecting flight in Chicago due to my first flight being delayed an hour, which in turn forced me to stay overnight because the next available flight wasn't until the next day"
Pros: "The onboard crew was lovely, I especially appreciated them asking those who were not transferring to another plane to wait until those who were got off as we were 45 minutes late"
Cons: "The male gate agent in pittsburgh was the rudest and least helpful person I have every met in all my travels. When flight was delayed for weather reasons, and looking like we might not connect in ORD he could only say 'call united'"
Pros: "Crew took special care of my guitar -- much appreciated."
Cons: "Small plane. Kept bumping my head when I got up."
Pros: "They had movies you could watch, for a price"
Cons: "I think united pays it's staff to be unnecessarily rude. It's so much rudeness that is almost ridiculous. Their demands, censure and dismissals of customers would make you think that you are their servants instead of customers."
Cons: "During my round trip my flight was delayed 4 times and canceled twice. On the first cancellation I had to get a hotel room because the next flight wasn't for 24 hours. Then, that flight was canceled but the booked me on another airlines. At first they were going to make me wait another 24 hours until I had told her that I had already did that once. The desk clerks were rude on every encounter."
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Cons: "My itinerary had to completely change."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Pros: "The crew was the most polite, calm and reassuring crew I've ever come across. When faced with the mounting frustrations of a cabin full of delayed passengers, these guys were smooth as silk. Bravo!"
Cons: "Being grounded due to weather is unfortunate, but the team did so well in managing expectations, it's hard to be mad."
Cons: "Grant flight , i flew with my daughter in business class the service was very good , food was great , missed watching direct tv as the Olympic Games was going on , but over top notch"
Pros: "Everyone was very friendly"
Pros: "Was nice"
Pros: "When l got to airport I was advised my flight had been canceled. Rerouted on United airlines thru Washington Dulles. Waited on Tarmac 2 1/2 hours due to bad weather, etherwise everything was good."
Pros: "I liked when I got home 12 plus hours later than I was supposed to!"
Cons: "The three canceled flights and 7 delays that I was out through were awful!"
Cons: "We got on board, waited 20 minutes. Capt said it was a bad reverser, and we were waiting on paperwork for 15 minutes. Long story short, they make us leave the plane after 2.5 hours. Then we wait in the airport for another 2.5 hours. I missed my connection and spent 10 hours in Chicago."
Cons: "Everything. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Cons: "The seats on the flight from LAX to ORD are built for people who are under 6' tall. You need to disclose the fact that your seats cannot accomodate a person who is 6'2" and 200 lbs. or you will need to accept medical responsibility for the damage done to a persons musculoskeketal system."
Pros: "I know it's some sort of miracle. But there was only 40 people on an airbus. We all had about 3 seats each and we made full beds for ourselves."
Cons: "Boarded and left late for many to miss connections. No real help to get to new connection both on plane and off."
Pros: "Overall good flight. Very quick! :) nice pilot"
Cons: "Nothing in particular."
Cons: "The plane was absolutely filthy.. crumbs on seats debris on floors. Dirty arm rest and seat backs"
Cons: "VERY UPSET THAT MY FLIGHT WAS DELAYED AND I MISSED MY CONNECTION AS WELL AS MY LUGGAGE DID NOT ARRIVE IN LONDON UNTIL YESTERDAY-June 18 after leaving Oklahoma to London on June 14 also my luggage was damaged when it was finally delivered here in London... Broken wheel and zipper!!! I also had to go out and buy a pair of pants, shirt, socks, underwear and a jacket for meetings on Thursday and Friday."
Pros: "I havd to buy a whole new flight. from mechanical errors. it was horrible. I have no help"
Cons: "Held up at check in because of understaffing. Long TSA line. When we finally got to gate wouldn't let us board. Then agent was extremely rude about putting us on a different flight. Have always flown Delta and am sorry I ever strayed. It will never happen again."
Pros: "A everything was fine other than..."
Pros: "I did not like anything. Please people don't book through kayak. Scam website"
Cons: "Flight delayed. Stayed at airport for more than 2 hours. Baggage lost."
Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."
Pros: "Easy flight"
Cons: "Very bumpy!"
Pros: "Short flight , every thing was good f"
Cons: "Flight was likeable short flight"
Pros: "For a ten hour flight, one snack and one small meal is not sufficient. Please adjust immediately."
Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"
Airlines flying from Nassau to Illinois have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Nassau to Illinois
Masks required on board, masks provided on flights from Nassau to Illinois
Social distancing seating
Middle seats unavailable to book on flights from Nassau to Illinois
Testing for antibodies, testing for symptoms for flights from Nassau to Illinois
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