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Pros: Crew was attentive. Seats were reasonably comfortable. Good selection of entertainment.

Pros: Crew was accommodating

Cons: They has us deplane twice. Flight was delayed 2 hours. Need to upgrade plane equipment

Pros: Crew was nice. Enjoyed watching one stewardess train another. Very smooth landing in Redding.

Cons: Flight delayed for about 20-30 minutes with personnel entering and exiting aircraft with no explanation for passengers after pilot had announced we would be leaving “on time.”

Cons: Delays

Pros: Arrived safely

Cons: Being on time and not having the crew lie about delays

Cons: Seats that recline.

Pros: Left on time and arrived on time.

Cons: Seats don't recline and don't have padding.

Pros: Very nice and criendly

Cons: For the price this was great

Pros: Free movies

Cons: Bad food, cramped seating, slow food service

Pros: Choice of Entertainment was excellent

Cons: Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight

Pros: Seat was hard, not much foot space

Cons: My wife and Iasked for a snack, it was never delivered

Pros: Food was so good. Crew was also very nice.

Pros: Crew and pilot were nice while we dealt with technical difficulties and had to stay on the plane

Cons: After missing all our other connections, our luggage was delayed for hours, we were only given $12 each for meal vouchers for an entire day of layover, we were not given the upgrade for the seats we originally paid for (nor seats together) only promised refunds. The line for service was 2 hours.

Cons: Flight attendent was late had it been a passenger they would have left them.

Cons: Boarding at Heathrow is horribly inefficient.

Cons: Flight delays twice coming out of Augusta. Barely made connection otherwise flight was ok

Pros: Quick once flight was there

Cons: Flight got delayed almost missed an interview Plus system sent message for boarding while flight was delayed

Pros: The lady announcing the safety info was hilarious.

Pros: Beats driving anyday! Fun crew!

Cons: A snack and drink would have been nice!

Cons: The process of rescheduling our flights to compensate for your faulty equipment.

Cons: The plane was absolutely filthy and smelled of urine and and heavily spiced food. The seat assigned to me had liquid in it and I asked the attendant if i could have something to wipe it up and she just reseated me. Just filthy!!!! It was so gross

Pros: flights (from sf to sna) were quick and efficient.

Cons: delay in the flight BUT the agents kept all passengers well-informed as to updated status and expedited the boarding process as much as possible once plane was available.

Pros: There is no such thing as a comfortable plane seat anymore and anywhere

Cons: Seat comfort. For those of us with back/hip issues

Pros: Thank you so much for getting my confused and forgetful mother in law onto the right plane and back and forth from the gates.

Cons: Don’t know

Pros: The crew was good, the landing was fantastic, enjoyed the entertainment options.

Cons: The space of the seats are tough, we were cramped and in tight quarters.

Cons: Delays

Cons: Free WiFi kn the plane was hardly working even over US mainland, before it list connection with outside internet over ocean. But it is something I do not care much about.

Cons: More room. Not losing my luggage at the end of long flight.

Pros: Food was so good. Crew was also very nice.

Pros: Seats are fine. Ordering system is up to date.

Cons: After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything.

Pros: Comfortable Seating!

Cons: Flight delayed Quite a bit.

Pros: Food, timeliness, comfort

Cons: Not sure

Cons: The chairs

Pros: The crew could care less about you..... You tell them your problem and they tell you to call American Airlines....

Cons: There attitudes.... you need to hire caring people....

Cons: 2 HRS LATE

Cons: More beverages

Cons: Flight was canceled and I was left stranded.

Cons: More room. Not losing my luggage at the end of long flight.

Pros: The air line didn’t let me aboard my fly cause my baby Of 6 months!! Was needed a ticket to fly!!!! So I was on time to aboard, but the airline say was too late Really sad.

Pros: Crew was very nice.

Cons: A choice between pretzels and other snacks.

Pros: Got what I paid for

Pros: Crew was very nice and upbeat

Cons: Just a little more leg room would have been nice

Pros: Clean comfortable plane

Pros: Everybody who was there was in and we left,no waiting for late passengers

Cons: The seats are not comfortable, you have to seat completely verticle

Pros: Delta’s crew is the best part about flying delta!

Cons: It was late

Cons: Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay

Pros: Nice service

Cons: If the flight had not been cancelled!

Pros: Beats driving anyday! Fun crew!

Cons: A snack and drink would have been nice!

Pros: My 85 year old Dad needed a wheelchair to move through the airport and Southwest took care of his needs quickly and had a wheelchair for him when we landed in Houston.

Cons: They were great. I can’t think of any improvements.

Cons: Seats are very thin and not comfortable. Very few amenities, not even power plugs, and tv/movie system on personal devices didn’t work well (and this kind of entertainment necessitates charging!).

Cons: Nothing!! First time flying with a broken leg...wheelchair, emotional animal, crutches...you guys were AMAZING!

Pros: Nothing

Cons: Everything. Rude personnel, flight delayed 5 hrs, minimal help from customer service. The worst possible experience to start a Disney vacation for my little daughter. Supposed to arrive in Orlando 8pm, arrived 2:15am.

Cons: Long wait on tarmac, 35 minutes. Hour and a half delay on departure

Pros: Crew was very nice and upbeat

Cons: Just a little more leg room would have been nice

Cons: Crew should be trained again in basic stuffs.

Cons: Nothing, great job

Pros: Landing while raining the pilots did a great job

Cons: faster boarding, going out of the plane, the internet on plane was included but didn’t work

Pros: Crew and pilot were nice while we dealt with technical difficulties and had to stay on the plane

Cons: After missing all our other connections, our luggage was delayed for hours, we were only given $12 each for meal vouchers for an entire day of layover, we were not given the upgrade for the seats we originally paid for (nor seats together) only promised refunds. The line for service was 2 hours.

Pros: The entire process was a breeze

Cons: Free WiFi kn the plane was hardly working even over US mainland, before it list connection with outside internet over ocean. But it is something I do not care much about.

Pros: The crew was very nice and I appreciated the entertainment options

Cons: I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket.

Pros: Everything was smooth

Cons: More leg room!

Pros: The crew at the checking counters were very accommodating. Knowing that I had requested a wheelchair, they changed my seat to one that was closer to the door.

Cons: The flight attendants in my could have been more visible other than just during the food service time.

Cons: Food really bad on both segments.

Cons: First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach

Pros: Never made the connecting flight.

Cons: Too narrow seats

Pros: Everything all good

Cons: Cabin was cold

Pros: Crew was humorous & awesome!

Cons: Free the wifi!

Cons: Nothing!! First time flying with a broken leg...wheelchair, emotional animal, crutches...you guys were AMAZING!

Pros: Window seat

Cons: Lower fares

Pros: Crew was very nice and upbeat

Cons: Just a little more leg room would have been nice

Pros: It was ok

Cons: More space and someone had gas the entire flight it was awful.

Pros: Crew was very nice, and helpful.

Cons: I remember you used to get to choose from some seats even if you didn't pay extra. Since the smaller airlines started charging to choose, now the big ones are doing it as well. I checked in for two tickets at the same time, but my wife and i were still separated. Frustrating

Pros: Apologetic crew

Cons: Massively delayed with no compensation

Pros: WiFi was fast, entertainment was very good.

Cons: Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation.

Pros: I paid for 2 seats and they took my seat and did not reimburse me

Cons: They should of reimbursed me for my seat that they took