Flight on time
Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.
Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.
Staff were amazingly helpful n friendly. Food was yummy.
Staff wasn’t particularly friendly, seats were the most uncomfortable ever
entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!
Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in.
They change my flight, and I had no kosher food in the other one
Crew. Entertainment. Food. Leg room was a bit longer than usual.
Lack of complimentary food - not even a snack as far as I can remember - for almost 5 hours flight. Really?
the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline.
very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!
It actually tasted great!
Movie selection was weak.
it was easy to navigate .
None of it!! Poor selection
All of it. Again poor selection
Comfortable seats in coach Good snacks Friendly crew
Delta fed us so well. They made sure we were as comfortable as possible. The flight attendants were nothing short of kind and always smiling. Even the pilot was very ethusiastic over the intercom before the flight. He made jokes and everyone laughed. In fact, it was the most I've ever heard from a pilot on any flight in my life. I would rate this the best flight I've ever had. Thanks, Delta!
The staff is very friendly. Most pleasant airline I've flown with.
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