Daily cleaning, installation of cabin HEPA filters on flights from New Hampshire to Eugene
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Scores according to KAYAK customer reviews
Cons: "Had to pay 100 for overweight bag fee which is a lot. I knew it was large but I had to put all I. There as I had a serious should injury and could only manage a very small Carey in. I was only over by about 5lbs"
Cons: "Great, excellent"
Pros: "The wine!"
Pros: "Food was amazing."
Cons: "The flight delay was annoying"
Cons: "Thank you"
Pros: "Early Arrival"
Pros: "Well attended to by airline staff"
Pros: "Flight crew was wonderful."
Cons: "They ran out of cups......"
Pros: "Aisle seat, no delays, San Francisco waiting areas had plenty of power plug-ins for charging devices."
Cons: "The only free items were a single Biscoff “cookie” packet containing two small inedible “cookies” and one service only of beverage cart from Boston to San Francisco. Service on airlines is rapidly disintegrating. Very disappointing."
Pros: "Not much."
Cons: "Having to get to the airport 2 hrs then stand around for 3 hrs.. with no place to sit in a crowded waiting room & no food or thoughts for the children. No Water & hot & humid."
Cons: "All was well!"
Pros: "Fue bastante puntual y la atención de 1era"
Cons: "La ubicacion del asiento que nos tocó"
Pros: "This is my new go-to airline. Love ❤️ Alaska Airline!"
Pros: "I like the amount of seating and storage space Alaska provides; it seems more abundant than competitors. Also, the staff was kind and concise; that can really make a difference on a long flight. Great Job!"
Pros: "It was very nice flying first class."
Pros: "On time flight"
Cons: "Poor service for food and beverage"
Pros: "Timeliness, clean plane and nice attendants"
Cons: "No complaints here!"
Pros: "The plane was nice to ride in. Great crew aboard."
Cons: "Not much to not like. I didn't listen to the entertainment, so can't give good input there."
Pros: "Not so friendly attendants as the Seattle to Denver leg."
Cons: "Was told to keep my phone in 'Airplane' mode the entire trip. Short trip, maybe the attendants had too many duties to perform for a short trip."
Pros: "Crew had great attitude"
Pros: "Complimentary drink"
Cons: "Would like to see a better quality snack. Ingredients in cheezits is not real food. nuts would be better. Preferably organic."
Pros: "Good, professional crew."
Cons: "They did not give me my food and drink for the flight. The wifi was also spotty, which was not great since customers pay extra for it."
Cons: "Delayed flights. Warm limited drinks."
Cons: "- it was miserably hot and there was no air circulating - sat on runway for 30 mins wiht no announcement about why - plane was cramped and old"
Pros: "Same as above"
Pros: "Very pleasant crew."
Pros: "Friendly staff. They offer 'a la carte' storing of carry-ons upon boarding. One flight even offered free check-in of bags that went all the way to our destination because of limited overhead compartment storage. Most flights were on time. We had one flight late and the person at the counter was able to get us on another flight so that we didn't miss our connection - this was stellar customer service."
Cons: "It's just a fact of modern-day air travel, but those planes are so incredibly cramped! Had a bit of trouble with online checkin for our departing flight. I wish you could also make it policy for customers and crew to avoid fragrances. We were accosted by people who bathed in bad cologne!"
Pros: "Not much."
Cons: "No food service because of imminent turbulence that never happened."
Pros: "Alaska Air has consistently been a high performing airline. I especially like that I can print out my boarding pass AND luggage tag online. The staff have been friendly and helpful and the planes are always clean. No wonder they have been top rated for over four years! THANKS!"
Pros: "You know, the plane was crowded, it was a puddle jumper, but I was seated with another woman of a certain age who was so in sync with my joys, concerns for our world, fears for our kids, grands and greats, but hopeful that all will turn out. We were so immersed in our conversation the trip felt like 5 minutes long. Neither of us were skinny miniies and cramped in those 'child-sized' seats made no difference, we so enjoyed our visit. When disembarking, there was a male attendant who said, and I paraphrase: This plane has exits both in front and in the back, you may choose whichever one you choose, but if exiting from the rear door, please be careful (and in light of our destination, I must caution you to DUCK.' Well, Eugene, OR? Ensued chuckles, Go Ducks! and much tittering. I complimented him on his sense of humor and myself said "Alaska Rocks!". Just sayin.... Lynne Ledingham, Alaska flight 2081G"
Pros: "Flights were on time. friendly personnel."
Cons: "cramped seats, long boarding process, no entertainment, limited snacks."
Pros: "The pilot did a great job! His landing was commendable given the high winds Portland was having!"
Pros: "It was on time"
Pros: "Flying to and from my destination wifi was awful. Not with the $40."
Pros: "Didn't take the flight, customer service refunded my flight cost when I canceled"
Cons: "I was re-charged a week after receiving my refund."
Pros: "I was late to checking-in the attendant called the boarding door and they gave away my seat but found another one for me and got me home on time"
Cons: "Everything worst flight experience EVER!!"
Cons: "Seats are a little short for a tall person, long legs, even in the emergency exit aisle. Pan of the seat could be longer for more comfort on long flights."
Pros: "Each seat has it's own power outlets. USB and AC. Free. Charged my phone and watched movies the whole flight."
Cons: "Delta has a much superior entertainment package."
Pros: "Very spacious"
Cons: "Had to pay for a meal"
Cons: "You need to get TV's/internet for cross country flights"
Pros: "Cabin crew was excellent"
Pros: "The plane was nice. Crew friendly. All went well."
Cons: "I didn't have any of the food. Didn't have any entertainment. So don't know how any of that was."
Pros: "Fast boarding, friendly crew, lots of headroom"
Cons: "No free entertainment (movies were all paid rentals) and no food (one packet of nuts is not much for a 6 hour flight departing at dinner time)."
Pros: "Crew was super friendly!"
Cons: "Charging for meals."
Cons: "No window in the window seat! Just a blank panel. Severely disappointed."
Pros: "Boarding was very easy and flight crew were attentive"
Pros: "Flight was good.Made up some of the delay time .Full size soda and decent sized bag of pretzels :) WiFi would be nice."
Cons: "Delayed an hour- no explanation"
Cons: "No Alaska personnel were available when we arrived at Logan Airport ."
Pros: "Everything! the best part was that the they kept the middle seat empty!"
Cons: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Cons: "The inoperative TV screens should be repaired."
Pros: "this is the airline"
Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Pros: "The only thing I liked about the experience and flight was the Delta Sky Club"
Pros: "Great food and service in first class"
Cons: "Water waiting on table on arrival"
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future."
Pros: "room and services"
Cons: "can't think of anything"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Delays due to Democrats not making deal"
Pros: "Lisa @ the Boston Delta check-in counter is AMAZING! She's super helpful and essentially saved our vacation! Her coworkers say she's the best and I couldn't agree more! Delta is very lucky to have someone like Lisa on their team!"
Cons: "Nothing to complain about! If I really head to be picky maybe the in-flight meals were smaller than I expected. But again, nothing that bothered me"
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Pros: "We left early"
Pros: "Arrived ahead of time"
Pros: "wonderfu crew... very helpul`"
Cons: "My sit changed last minute, noisy babies"
Pros: "Great service"
Cons: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."
Cons: "My luggage is lost."
Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Cons: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Cons: "insufficient overhead luggage space"
Pros: "We were in the plane for 3 hours before we could depart. No one offered us a drink or snack."
Cons: "The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings."
Pros: "The selection of movies to watch was very good."
Cons: "No snacks passed out"
Pros: "The staff. They were very helpful and polite!"
Cons: "We didn’t leave on time"
Pros: "Quick flight"
Cons: "Paid $30 for wifi and it never worked. Would like a refund"
Pros: "Whole thing was easy, plane was nicely updated on the interior"
Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."
Pros: "the service in general very nice"
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "Everything else"
Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "Jet airways sucks"
Pros: "Free first checked bag, comfy seats"
Cons: "Would have liked more movie selection"
Pros: "Delta service and conford are great."
Cons: "Pay for wifi"
Pros: "Flight on time"
Cons: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."
Pros: "arrived early"
Pros: "It was on time,!!!"
Cons: "The chairs"
Pros: "It was fast"
Cons: "They could have offered headphones, the charging outlet didn’t work"
Cons: "No idea. I thought everything was good."
Cons: "PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages."
Cons: "Only snacks available at 5am"
Pros: "Very comfortable, fast, nice staff"
Cons: "They didn’t offer a snack!"
Cons: "4 hour mechanical delay and shitty communication"
Pros: "Quick boarding"
Cons: "Very cold."
Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Cons: "The y chance the gate 3 times. And ir was delates."
Pros: "Ease of boarding with the group numbers"
Pros: "Best landing I’ve experienced recently!"
Cons: "Too cold"
Pros: "On time, kept informed."
Cons: "Terrible turbulence"
Cons: "Too many delays as usual"
Pros: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Cons: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
Cons: "The captain informed us AFTER take off that we could not wash our hands, take care when flushing, etc. Was this this hygienic? See"
Pros: "Nice flight, great leg room, staff was friendly and flight was on time."
Pros: "strategic boarding to avoid standing in the cold"
Cons: "WASNT ENOUGH ROOM FOR CARRY ONS"
Pros: "Friendly attendants, plenty of coffee. Great service."
Pros: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Cons: "Plane needs to be retired or retrofitted to accommodate smart device charging."
Pros: "Uneventful and on time"
Pros: "On time"
Cons: "Terrible entertainment. A 1980s common screen. Horrible movies nobody wanted to watch and no choice was available given the common screen,"
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Pros: "Was on time"
Cons: "Lots of time changes. 1 piece of luggage sent wrong destination."
Cons: "Paid for extra legroom, got a seat that didn't recline :("
Cons: "No wifi or any video"
Pros: "smooth disembarking"
Cons: "30 mins delay"
Pros: "Staff was fantastic."
Pros: "Got in an hour early. Booya."
Pros: "Everything went fine and was uneventful. For me, an uneventful travel day is a good travel day!"
Cons: "I dislike how early the entertainment system shuts off"
Cons: "Two legs flying up from Norfolk to Boston delayed. Two legs flying home the next day also delayed."
Pros: "Departed on time, arrived a bit early."
Cons: "Our checked luggage didn't make the transfer in Philadelphia. We got it late the following day. What entertainment?"
Cons: "Lack of entertainment provided."
Pros: "Good experience all around."
Cons: "15 minutes late. No big deal though"
Pros: "personal entertainment systems and charging plugs"
Cons: "only pretzels and no headphones offered for the entertainment systems."
Pros: "Not VERY overcrowded"
Pros: "Seat were comfortable and I didn't feel claustrophobic."
Pros: "All good - with every aspect of the trip."
Pros: "On time"
Pros: "Great entertainment system."
Cons: "Over an hour late."
Cons: "Food could have been provided"
Cons: "I didn’t expect to pay to $30 for a carry on luggage"
Pros: "Stewart eas helpful"
Cons: "Nonentertainment. Sears are narrow"
Pros: "Loved the direct Tv"
Cons: "Really expensive internet"
Pros: "Great. they upgraded us to First since my husband was silver premier"
Pros: "it was very punctual and easy to get around."
Cons: "The food selection. For someone like me who cannot eat cheese. there was absolutely no choice. Everything on the menu had cheese."
Cons: "Long delay."
Pros: "New remodeled gate waiting areas plane"
Cons: "Plane is too old"
Cons: "Multiple delays"
Cons: "It was quite late"
Cons: "The food was terrible."
Pros: "awesome, caring staff"
Cons: "Only sent a code for bad wifi on one of two trips. I wish united airlines would step up their game. At least I didn't get dragged off."
Cons: "United sucks soooooo bad"
Pros: "Competent, organized, pleasant and efficient staff, on time"
Pros: "Everything !"
Pros: "Nothing at all"
Cons: "The flights were late and annoying"
Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."
Pros: "easy boarding, drinks served, on time departure and arrival."
Cons: "Bumpy ride"
Cons: "The plane delay wasn't explained"
Pros: "Very polite clean nice great experience"
Pros: "Nice airplane"
Cons: "I wished there was a snack."
Pros: "Everything except the wifi not working"
Cons: "The wifi not working"
Cons: "They mis-tagged my bag and still haven't found it and have not been helpful or informative when I call to check the status"
Pros: "It was a comfy plane ride."
Cons: "I liked everything."
Cons: "Unreliable wifi."
Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."
Cons: "I like everything from this."
Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."
Pros: "Curbside checkin and luggage check"
Pros: "Attendants were friendly and helpful."
Cons: "One of the attendants was pushy and rude."
Pros: "Broading was seamless"
Pros: "Very satisfied."
Pros: "The flights were delayed nd alot of terbulance"
Pros: "My dinner was delicious"
Cons: "Two time delayed"
Pros: "went smoothly"
Cons: "lack of free peanuts"
Pros: "comfort and everthing was good"
Cons: "ac was too cold"
Pros: "Horrible airline"
Cons: "Uncomfortable, hidden fees"
Airlines flying from New Hampshire to Eugene have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New Hampshire to Eugene
Masks required on board, masks provided on flights from New Hampshire to Eugene
Social distancing seating
Middle seats unavailable to book on flights from New Hampshire to Eugene
Testing for antibodies, testing for symptoms for flights from New Hampshire to Eugene
Waiving of change fees. Search flexible flights from New Hampshire to Eugene