Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Airport to Ixtapa
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There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
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There are currently 589,752 active cases of COVID-19 diagnosed in MX and 31,535 deaths as of Apr 12 2021
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 20m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($166) and VivaAerobus ($195), and the lowest round-trip tickets have been found on Multiple Airlines ($281) and Aeromexico ($481).
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York John F Kennedy Airport to Ixtapa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ixtapa from New York John F Kennedy Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ixtapa with an airline and back to New York John F Kennedy Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ixtapa from New York John F Kennedy Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Amazing crew"
Cons: "Late departure"
Pros: "Nice crew."
Cons: "What entertainment??"
Pros: "Great service"
Cons: "Boarding confusion"
Pros: "Everything was smooth"
Pros: "I lucked out getting an exit row. The gate agents were wet nice."
Pros: "Thank you so much for getting my confused and forgetful mother in law onto the right plane and back and forth from the gates."
Cons: "Don’t know"
Cons: "4 hours late"
Pros: "The crew was good, boarding was on the right time. It was a good flight."
Cons: "Only if there was free entertainment and free food."
Pros: "Accommodation and sevice was good."
Pros: "Good crew"
Cons: "Delays, boarding slow"
Pros: "I liked the free biscuits, the free drinks, the leg room, the overhead room, and the three bathrooms."
Cons: "I would have liked free WiFi."
Pros: "Crew was amazing."
Cons: "Better informed check-in process."
Pros: "The crews are always great, and as far as economy fares go, it's pretty standard comfort."
Cons: "The seats are far too narrow, and this thing where every airline overbooks, forcing people to check carry-ons, etc. is really getting old. Maybe go back to rolling luggage fees into the price so not so many people try to game the carry-on policy? Seems to be a complete failure in practice."
Cons: "Delay after delay"
Pros: "Everything was excellent"
Pros: "Boarding. Crew. Entertainment. Smooth ride"
Cons: "Not to pay for food and should have given us 2 meals in a 6 and a half hr flight"
Pros: "Everything was great but"
Cons: "It was an old dated plane. Only reason good not great"
Cons: "Cold in a plane"
Cons: "Mobile boarding pass workflow is terrible. I got stuck in a loop where I had to sign back in but was told it’s too late to check in (which I had already done day before) so had to get a paper ticket from gate agent."
Cons: "We sat onboard for two hours not being told at first what the holdup was. We were then told there was an issue getting a motorized wheelchair stored in cargo. The only indication about the delay was this. If a customer is traveling with this need I would presume the airline knows in advance so why was it a problem and a surprise which delayed a plane full of people for two hours. People missed connections etc. Not good! And barely any updates"
Pros: "Stewardess were very nice and helpful"
Cons: "Getting thru security in nyc was very backed up That’s not your Fault tho"
Cons: "You need to do a better job at facilitating/improving your bag tagging process. Also please prioritize accordingly so that passengers with short connection times are served first."
Pros: "Great ambiance."
Cons: "Service for food and drink closed with more than an hour left in the air."
Pros: "Good movies to watch"
Cons: "I was only offered a snack once. But drinks 3x."
Pros: "Staff friendly and helpful, food choices, seat comfy, ease of boarding, gate check bag came right away."
Cons: "All good"
Cons: "She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway"
Cons: "Friendly staff. Clean plane."
Cons: "The whole experience."
Pros: "Alaska Airlines was efficient & friendly, former Virgin Airlines plane."
Cons: "Crew was late but not their fault. Crappy WiFi and Gogo app"
Pros: "crew was nice"
Cons: "Plane had mechanical problems coming and going"
Cons: "My flight from nyc to Seattle was delayed nearly 2hrs resulting in me missing my connection to wenatchee on the last flight of the night. I was rebooked for a flight the next morning without being asked what time was best for me. I wasn’t offered any concessions for my 10hrs over night at the airport"
Pros: "Simple ways that make the atmosphere in the air a little more welcoming and friendlier."
Cons: "Check in was a disaster. The kiosks were all broken. No one gave us any info. 2 people were checking in a long line. Not good."
Pros: "Thistle plane was spacious and had a lot of legroom in economy cabin."
Cons: "thereay behave been ipads to watch movies on but not sure if you had to pay. No screens on seat backs, but I actually find that pleasant."
Pros: "Great crew. Great movies."
Cons: "Mediocre food. Crammed in seats. Usual bs about no room in overhead bins. There was enough room!"
Cons: "It left 3 hours late . No free email or Facebook"
Pros: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."
Cons: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."
Pros: "Clean, staff was professional, attentive and friendly."
Cons: "No vegan food options and they ran out of tea 2.5 hrs before landing."
Pros: "They were very hospitable and humorous"
Pros: "Danielle the woman who was handling everyone complaining at the gate. She was the only person helping anyone with whatever she could. Also the crew, weren’t properly stocked with anything, not even water. They did their best to work with the lack of supplies and information they were given. Otherwise I felt like I was in a bad version of the twilight zone. And I love that show."
Cons: "Absolutely everything except for the crew listed above. The delay was never informed to anyone until check in- even then the gate’s LCD screen wasn’t even updated with a delay. They said they had to call British airlines to ask them to change the information! No one was allowed into the lounge for a 5 hour delay which is horrible. Considering the airport was under construction and the restaurants all closed an hour before boarding. It was horrible. I missed work because of this and my day rate is 800$ and all I got was a lousy $100 voucher. If Alaska airlines had, I don’t know let everyone into the lounge and provided us with more respect and something in return maybe it would be so bad. But right up to three of the boarding crew (not Danielle) who were YELLING at people. People who were tired and confused. It was the worst experience and I am a global flyer with my company."
Cons: "the person nwxt to me was hesitant to stand ip when I wanted to go bathroom. Ither than that I lived it. Attendants were super nice which makes experience different."
Cons: "Screaming baby. And it took forever to board the plane."
Pros: "The food order concept"
Cons: "No food, not even snacks, despite the long fligjt"
Cons: "I spent more than $30 on food and drink, but got my 9rders as part of the normal service, as opposed to faster than those who didn't spend any money. It was painfully slow. the angle of the seat cushion is a bit high."
Pros: "Clean and quick"
Cons: "Pay for luggage. Pay for entertainment. Pay for food."
Cons: "At boarding, when overhead bins are full, you cannot force passengers to check their bags if they had planned not to. I was in a rush when I land and because it was delayed too I did not want to also have to wait for my bag at baggage claim. I was completely late to an event I was to be at."
Cons: "Chair was not working could not adjust Media entertainment system was not working at all. We were told these items had been broken for over two weeks. Makes you wonder about the mechanics of the rest of the airplane"
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Boarding was smooth."
Cons: "The cabin temperature was very hot"
Cons: "More food more room - but hey that’s what we always want"
Cons: "No customer service they do not care and it shows"
Cons: "Very bad service, airline unrespectfull, discortesy"
Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Cons: "Late taking off. Let's leave on time"
Pros: "The cAbin attendant was really good"
Pros: "Overall ok."
Cons: "Cabin was freezing."
Pros: "I have no complaints. Not on"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "The food and the service"
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Price to get a little more space"
Cons: "Lack of legroom in economy"
Cons: "Terrible staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "Excellent job"
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."
Pros: "Efficient hop to Boston"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Everything up to departure. Sat in line for almost an hour."
Cons: "Strangely cold!"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Movies- pro staff"
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Cons: "Too old aircrafts"
Pros: "Every thing went well thx"
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."
Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Cons: "Still waiting to take connection"
Pros: "No really"
Pros: "Not a thing"
Pros: "Everything was fine excellent."
Cons: "Everything was excellent."
Pros: "Pésimo servicio de las aeromozas, golpeaban en el pasillo con el carro porque andaban corriendo con ese carro de comida malcriadas"
Cons: "Que hubiera un mejor manejo con el equipaje, extraviaron una maleta de mi familia."
Pros: "Crew amazing, airport security staff and procedures are preposterous, food crapy, layover way too long"
Cons: "Allow stand by on cheap tickets"
Cons: "In JFK, they asked to check in every single carry on. This is very inconvenient and adds time upon arrival. Considering that this is a late evening flight, the more you wait the later it gets. If this plane has not enough space they should use other plane"
Pros: "Quick entrance from JFK"
Cons: "Horrible terminal service will not fly ever again with aueromexico"
Pros: "La puntualidad, la amabilidad del personal y la comodidad"
Cons: "Cambian la sala de espera para el abordaje de el avion sin previo aviso. La comida no fue un plato completo, si no que solo fue un refrigerio"
Cons: "Took us one hour to taxi out to the runway."
Cons: "I’m still stuck in Mexico"
Cons: "With one hour to go, a man in my row in the AMPlus section (which costs extra for a bit more comfort in economy) was joined by his companion who started the flight in the back, the basic economy fare which does not cost extra.. I didn’t appreciate the fact that she got to sit up front without paying and that the AeroMexico crew did nothing to call her out or send her back. The lesson: Don’t pay the extra money for AM Plus. Just wait until no one is watching and move up front. No one cares—except your fellow passengers who paid for the added comfort."
Cons: "It was an Aeromexico flight when I tried to check in via my app it dint let me it meme me go to delta finally I have to call them to do the check in"
Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"
Pros: "Got to fly a newer Aeromexico plane. It's awesome. Tuve la oportunidad de volar en unos de los aviones nuevos. Excelente."
Cons: "Arrived 3 hours early to check in but no one was at the check in counter until an hour later. Llegue 3 horas antes para regrirstrarme pero nadie llegó hasta una hora despues."
Pros: "Great service , and very convenient"
Pros: "On time."
Cons: "Airplane seemed a bit old."
Pros: "The cabin attendants were very professional, bilingual and smiled."
Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"
Pros: "amazing plane large easy new"
Cons: "Our flight was delayed and upon asking the supervisor for more information she was extremely rude and rolled her eyes."
Cons: "20 minute delay impacted my connecting flught"
Pros: "The crew kept us informed and the flight attendants were nice awesome plane!"
Cons: "Having to check in my carry-on because the plane is full. Lost a meeting because I had to wait for my bag at my final destination."
Pros: "Food was good. In flight crew was nice."
Cons: "Food portion was slightly too small. Boarding crew (not on flight but in the terminal) was NOT nice-- I had a garment bag that in past experience does not count as an additional carry on since it can be placed on top of carry-on in overhead bin. Boarding crew member insisted I was over the limit (when though at check-in, the staffer saw how many pieces I had and made no comment) and she insisted I had to check one item AND pay the baggage fee. But this was a problem only because it was a full flight, and I was being punished just because my seat was in a tow closer to the front and boarded later, therefore there was less room left in the overhead bins. Also seemed ridiculous to charge for the first checked bag, with most other reputable airlines, there is no fee for the first checked bag for international flights."
Pros: "THE ATTENTION WAS EXCELENT . NOT DELAYES, EVETHING WAS GOOD LETICIA ESPINAL"
Pros: "Everything. Flight was great."
Cons: "That delta operated the flight back to NY"
Pros: "Great airplane"
Cons: "Poor communication about serious delays."
Cons: "Everything worked well"
Cons: "Confort, FOOD"
Pros: "Because of a leg wound, we could not make the flight. But AM ticket refund is one of the worst in the business."
Cons: "Los aviones son viejos, el sistema de entrada a México es muy desorganizado y tardas mas de dos horas para pasar por el proceso, si estas con conexión necesitas una escala de 3 hs como mínimo. Si bien esto no depende de Aeromexico no hacen nada para agilizar el paso de la gente que tiene una conexión."
Pros: "The price was the best part"
Cons: "The boarding process"
Pros: "punctuality, crew, both at the airport and on the plane"
Cons: "Nothing, it was really good."
Pros: "attention, service , time"
Pros: "I missed my flight but when I got to the gate, the staff was really helpful. They got me a seat on the next flight and gave me a voucher for food during the wait. I will definitely be flying Aeromexico again!"
Pros: "EverythING were great"
Cons: "I am still waiting for my connection in Mexico City as the flight was 2 hours delayed in NY. I am missing a big family event due to inneficiency."
Pros: "From the boarding process all the way to arrival it was a great experience overall. Brand new planes with free up to date movies. The economy seats truly recline (to what i was very surprised) and the food was pretty good."
Cons: "There's absolutely nothing I didn't like about it."
Cons: "Terrible service."
Pros: "On time boarding and fast but good service."
Cons: "Not enough drinks offered"
Pros: "el atrrizaje fue excelente"
Cons: "La comida"
Pros: "My experience was great. The plane was comfortable and I enjoyed the food and the entertainment provided."
Cons: "Checking in at JFK took a while."
Pros: "Flight attendants were not friendly or welcoming. Some were extremely short and I could easily tell they just did not want to be there. Food was terrible. aircraft did not offer wifi. Announcements were not clear. Announcements for boarding and all other changes were made in Spanish and rarely in English. If announcements were made in English it was made by recording device which were not clear. Will not be choosing Aeromexico again!!"
Cons: "Overall experience terrible."
Pros: "Boarding was quick and efficient and we arrived 30 mins ahead of schedule which was a plus. Would definitely fly withy then again. Plus they offered inflight meals"
Cons: "Better entertaiment system"
Pros: "See above"
Cons: "Baggage lost."
Pros: "The stewardesses were very polite and helpful"
Cons: "6hours delay and no reimbursement. It sucked! Thank you."
Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."
Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."
Pros: "Friendly staff."
Pros: "Priority boarding."
Cons: "Food is horrible at AA, in special breakfast!"
Cons: "Too little room for legs and cabin was colder than usual."
Cons: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"
Pros: "In general everything was good."
Cons: "There was no menu to know ahead what was coming so I could have decided before the meals came"
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Cons: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."
Pros: "Cookie hehehh"
Pros: "Overall was great."
Pros: "Boarding was on time and we departed on time and arrived on schedule-fllight was very comfortable"
Cons: "Snacks were ok but main meal could have been better- suggest u go back to box meal such as a sandwich and piece of fruit."
Cons: "Passengers too crammed in closer together."
Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"
Pros: "fly was on time, good service, food and entertainment."
Pros: "Fast once we were airborne"
Cons: "Delay without explanation, then sitting on tarmac for 40 minutes."
Cons: "No personal entertainment systems. I ordered a low lactose meal and got yogurt which is high in lactose!"
Cons: "Could not buy snacks"
Cons: "They were not honest with the information given by stewardesses"
Cons: "Airfare.com is very difficult to deal with."
Cons: "No usb or wall chargers. No inseat entertainment and glitchy wifi entertainment"
Cons: "There was no phone charger at the seat."
Cons: "The seat was extremely comfortable."
Cons: "Always delaysd"
Pros: "The pilot was amazing!"
Cons: "It was one hour late."
Pros: "Everything went smooth"
Pros: "Every thing."
Cons: "All good"
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
Pros: "No delays, speedy boarding and off boarding."
Cons: "Nothing..it was great."
Pros: "Terrible porque no pude viajar ayer"
Pros: "Everything overall"
Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"
Cons: "Delayed 2 hrs"
Pros: "i have to pay $90 for my seat"
Cons: "It was a headache!"
Pros: "does not have compensation during my stay, sad"
Pros: "Seating way too tight"
Pros: "It was five star all the way."
Pros: "Everything except what I didn't like."
Cons: "Delayed departure"
Cons: "The movies were watched were old movies; they could be updated."
Cons: "breakfast was horrible"
Pros: "On time with no problems"
Pros: "The crew was friendly"
Cons: "The cost of baggage for this airline is insane"
Cons: "Water can still be free, I mean I know it’s a budget airline, but water?"
Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."
Pros: "Quick, expedient checkin & boarding"
Cons: "Waiting time"
Cons: "We were 7 hours delayed with no explanation and the airline was terrible."
Cons: "These guys are doing well!!!"
Pros: "The flight attendants were great. They gave very good service."
Cons: "The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible."
Cons: "Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services."
Pros: "Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine."
Cons: "If at least water was provided for free."
Cons: "In your email, can you include what door I enter at the airport terminal 1? It was a bit difficult to find the ticketing area"
Cons: "Keep doing what you guys are doing well"
Pros: "great ease of boarding comfy seats new plane"
Cons: "free beer"
Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"
Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Pros: "On time"
Cons: "The flight was over 6 hrs late I arrived in the middle of the night... Never again!!"
Cons: "My flight was delayed, and I missed all the other flights."
Pros: "Almost 4 hrs of delay"
Pros: "The plane was newer and clean"
Cons: "It was warm on the fight, it would had been better if the air conditioning was turned on the entire duration of the flight."
Pros: "It was above my expectations"
Cons: "They made annousments only in Spanish while boarding"
Cons: "Boarding took just too long"
Cons: "Kept us 50 mins on tarmac without any explication"
Cons: "Delete 2 hours very bad"
Cons: "They didn’t let me board."
Pros: "Left on time and arrived on time, both legs of the trip"
Cons: "Seats don’t recline. No option for entertainment. Very limited food options for purchase Meal tables were dirty"
Cons: "Not good organization while boarding, too much turbulence, very uncomfortable seats"
Pros: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Cons: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Pros: "The plane was clean and fresh and the snack options were great"
Cons: "Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud."
Cons: "Seat doesn't recline. Pitch felt smaller too."
Pros: "Very much on time nice crew and in land excellent people"
Pros: "good choice of snacks and food, good entertainment options"
Cons: "vegan friendly food options"
Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"
Pros: "Flight on time. Smooth flight"
Pros: "Bien la tripulación. El avión austero"
Cons: "Las indicaciones para subir al avion"
Cons: "Better staff"
Pros: "The crew was honestly great"
Cons: "I paid for a row 3 premium seat that was supposed to have more room. It was the least legroom I have ever experienced on a commercial flight"
Pros: "Price of ticket was excellent..Flight was good."
Cons: "No entertainment , seat not adjustable"
Cons: "The flight was Delayed 1 .1/2"
Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"
Pros: "Everything was average. Nice new airplane though."
Cons: "They lost my bag on a single non stop flight. 60 minutes in baggage claim until someone showed up. They needed 24-72 hours to find it. No idea when they would get it to me. No compensation for the things I needed ok vacation while they look."
Cons: "Flight got delayed by 1.5 Hrs I missed by further connection."
Pros: "Cheap and on time"
Cons: "Crew that didn't care and didn't greet passengers"
Pros: "The crew"
Cons: "Seat could be a bit more comfortable"
Pros: "Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !"
Cons: "Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !"
Pros: "This is a cheap ticket."
Cons: "They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight."
Cons: "It’s was very bad"
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Pros: "Nothing was nice. Delayed flight for 3 hours and never told us what was wrong or why was it delayed. They first said it was about 30-45 minutes late, then an hour, later, another hour and so on. They didn’t offer anything on board, not even a cup of water. I understand they want to make profit and sell snacks and drinks, but come on, charge you for water!? Seriously?!"
Cons: "NOTHING! I rather pay $100 more in an airline that has great CUSTOMER SERVICE and that in addition for not giving me a straight answer about how delayed is my damn flight AND taking one fu****ng hour to put the luggage in the carousel for the passengers! I hope they go out of business!!!!!! I know they lost mine and my whole family!"
Airlines flying from New York John F Kennedy Airport to Ixtapa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Airport to Ixtapa
Masks required on board, masks provided on flights from New York John F Kennedy Airport to Ixtapa
Social distancing seating
Middle seats unavailable to book on flights from New York John F Kennedy Airport to Ixtapa
Testing for antibodies, testing for symptoms for flights from New York John F Kennedy Airport to Ixtapa
Waiving of change fees. Search flexible flights from New York John F Kennedy Airport to Ixtapa