$327 Find Cheap Flights from New York John F Kennedy Airport to Juneau - Compare and Save

I was very impressed at how Alaska Airlines handles people with medical needs.

Flight was delayed, but not be a lot. Crew at the departure gate was friendly. Flight was filled with turbulence, enough to concern my husband. Snacks were delivered to rows in front of us but attendant stopped handing out snacks when she got to our row. Team was efficient but lackadaisical. Usually on board crews are more animated and friendly. No onboard entertainment and no seatback video screens for a six hour flight. Landing was a bit rough. We were told the wrong turnstile for luggage.

90 minute delay boarding the plane, 45 minute delay on the terminal, 2 hours late arriving, currently waiting 45 minutes on the tarmac for a gate so we can BEGIN deboarding. Absolute mess. Definitely will be my last flight with Alaska.

The boarding pass had no gate published and there are many fewer large boards with arrivals and departures I almost missed my flight trying to find the gate

The check-in crew for Alaska was rude, unhelpful, and the opposite of customer-centric. We arrived 50 minutes before our flight and were told it was too late to check baggage. When I asked what the cutoff was, the agent started speaking in codes “D50” and yelling to their manager who also spoke in codes. They then tried to speak to me using these codes and all I wanted to know was the time of the cutoff, which they would not — or could not — articulate. They booked me and my family on the next flight while smirking.

Were on time, very efficient and pleasant. Families with children were treated well and boarded ahead which made it easier for the rest of the plane.

Flight delays were really annoying, but otherwise the experience was fine

Provide blankets for main cabin please it’s too cold inside

The boarding process could be clearer, there's never a call for group f

good, no complaints but nothing to rave about. It was fine