Find Cheap Flights from New York John F Kennedy Intl to Kingston Norman Manley (JFK - KIN)

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Crew is great. Snacks are sometimes free. Free limited WiFi. Can't complain. Love the fact I only needed to show my boarding pass on the app.

They tend delay alot. Most times its just due to traffic on the run way. Spaces can be a issue sometimes. Especially with plus size people. Charging for headphones.

Baggage handling by Jet Blue ay JFK was cumbersome. I needed to make three trips to different desks of jet Blue to recheck in the checkd in bag. Air India plane was old and seats uncomfortable

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

landing

late departure

Staff, seat , meal .

Paying for my bags

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

Liked choice of Biscuit, almonds or pretzel

I used mobile checking and did not get seat assignment till Boarding started

Space. Courteous service.

Lack of charging/recharging for cell phones etc. unable to take advantage of in-flight entertainment

It's a shame there are so few options for travel to the caribbean from NYC these days. These carriers are charging entirely too much for a very average experience!!!!

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

EVERY THING

N/A

Pleasant crew and a safe flight, relatively spacious seating.

One of my pieces of luggage was left behind. However it came subsequently on the evening flight. Not sure why this was so. I received an apology and that showed true customer service spirit