I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.
What I liked most was the friendly attitude of the crew. the boarding was nice, the place for the carry ons was enough, the space for feet and the wide of the seats were acceptable. I made the fligt from and to Montevideo from NYC in three parts, which I found also good because the lapse between flights was about one hour, which gave me time to walk and was good for my legs.
The only thing I did dislike, but maybe it happens with every company, is the complete hand luggage examination to people who, like me, were already on transit, at el salvador. They opened a free shop bag and tried to take away 5 tiny nail polish (packed from factory) bought in a free shop in montevideo, inside a free shop bag closed with heat...only when I said that I was going to stay at el salvador with my tiny nail polish bottles they changed their minds...
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
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