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Volaris Costa Rica: Expert advice and recommendations

Expert travel writer Daniel Scheffler shares all you need to know before booking a flight with Volaris Costa Rica.
Daniel Scheffler
October 3, 2024

Volaris Costa Rica is a is a subsidiary of Volaris, a super low-cost airline based in Mexico City. They pride themselves on selling a low base fare from which you can pay extra for any additional needs you might have. I have used this airline often to get around Central America – especially some harder to reach destinations – and also to make the short hop from Los Angeles to Mexico City.

Volaris Costa Rica is often the best option not only for the very low prices but also for flight departure times and convenient arrival into Mexico City. The majority of routes on Volaris Costa Rica are within Costa Rica, but the airline also flies to Mexico, Guatemala and a few key destinations in America, including Los Angeles and Miami.

Fare categories, baggage and seating

There is only economy class seating on Volaris Costa Rica – the most premium offering on this airline is choosing a better seat with extra legroom. There are 3 fare categories when purchasing a ticket – Zero, Basic and Plus – and allowances can vary slightly depending on whether you’re flying international or domestic.

Zero is the lowest price category and it allows you to bring just a small personal item – no carry-on or checked luggage. Basic fares come with a personal item and one carry-on, but no checked bags. This one also entitles you to change your flight to an earlier one on the same day, if available.

Plus fares come with a personal item, a carry-on bag and a checked bag, plus you can change your flight to an earlier same-day flight and you are entitled to a full refund if you cancel the ticket. You can also make unlimited flight changes and receive priority boarding at the airport.

Volaris Costa Rica has a few different seat options available, and these are selected when purchasing your ticket. They are Premium (row one, with extra space and quickest exit), More Space (emergency exit rows), First-off (seats in rows two to five) and Standard (the rest of the plane, basically). These each come with a different cost for more premium selections and are calculated per passenger per leg.

Check-in process

Volaris Costa Rica has mastered the check-in process and made it extremely easy. You can check in online at the airline website, and you can take a screenshot of the boarding pass to use. Another option is the Volaris app, where you can generate a boarding pass for easy use at the airport.

Lastly, there is also a WhatsApp messaging option. Using the chatbot, you can request check-in assistance and receive your boarding pass, but this is only available for flights within Mexico. There are check-in options at the airport as well, but these come at an additional fee. I recommend avoiding this unnecessary fee by simply planning ahead.

Changes and cancellations

Since changes of plans are so often a part of travel, the airline has a host of options available to travelers. You can easily make changes on the airline website or in the app, but there is a fee for some fare categories and you’ll always have to pay the fare difference if your new choice is more expensive.

Volaris Costa Rica allows you to change the itinerary and passenger name, but these need to occur at least 4 hours before departure. In terms of canceling a flight, they offer the standard 24-hour-after-purchase rule that gives a full refund if canceled. After that, refunds are granted on a case-by-case basis and customer service will determine whether you receive a voucher or get a monetary refund.

One clear rule for all is that international flights need to be canceled at least 7 days before the flight and domestic itineraries must be canceled at least 24 hours in advance.

Membership and credit cards

V.Club is a membership program that Volaris started as a perk for frequent fliers. For a small annual fee you will have access to special offers and discounts. Every Thursday Volaris releases a host of special deals which you can snag immediately.

V.Club also gives access to packages, hotels, transfers, car rentals, insurance and a host of experiences. If you’re a frequent flier with Volaris Costa Rica and you love the airline, I would recommend this for sure.

V.Business is a similar program but aimed at work travelers. With this membership, there are many benefits, including unlimited changes, priority boarding, holding a fare price and free carry-on baggage at any level.

If you plan to fly Volaris Costa Rica a lot, I would recommend getting one of the three credit cards offered by the airline. They come with several benefits, including earning actual money (not just points or miles), free baggage for you and your travel companions, priority boarding and discounts on food and drinks on the plane. These offers change frequently.

Flight combo deals

Volaris Costa Rica sells bundles that allow you to add travel perks for a discount over the standard cost, and these are called combos. They come with unlimited time or date changes for your flight, and you can add combos to your purchase when making your booking.

With Business Combo, you get unlimited changes, a fare hold for 24 hours, a standard seat selection and one carry-on bag included. There is a More Baggage combo that gets you a carry-on bag plus an extra checked bag, and also one piece of sports equipment or a musical instrument to be checked free.

Finally, there is the More Speed combo that grants priority boarding, access to express lanes at security and standard seat selection. Premium seats like emergency exit rows are not included in this.

Eating and drinking in the sky

Volaris Costa Rica does not offer anything complimentary on flights. Therefore, all drinks and snacks are for purchase only. The snack program onboard is called Entre Nubes and there is an extensive menu. You’ll find sandwiches (including some vegetarian options) along with lots of snacks like chips, nuts, candy and chocolate. Drinks include hot beverages like coffee and tea, as well soda and an array of alcoholic drinks.

I usually bring my own snacks to save on the higher prices on these short flights.

Flying with a pet

Since getting to Mexico is so simple from California, I have taken my pup along on these short flights and found Volaris Costa Rica easy to deal with. They do require some paperwork, but the airline allows dogs in the plane cabins – some breeds are not allowed, so always check directly with the airline before booking.

Your pet is required to have updated vaccination records, and you also need to fill out a pet travel form, which can be found on the airline website. I have also volunteered to accompany adopted dogs from Mexico to their new owners in California, and Volaris Costa Rica was a breeze to work with each time.

In-cabin pets must be contained in a carrier that fits fully underneath the seat in front of you. There is also an option to check dogs into the hold below.

Cross border perk for San Diego

Volaris Costa Rica takes part in the CBX (Cross Border Xpress) program, which allows you to cross the US border between Tijuana and San Diego. On your return, fly to Tijuana and walk across the border within 24 hours of landing. It’s a fast way to get into California, but you need to have the correct paperwork, of course.

You can add this crossing to your ticket when purchasing. I have done this multiple times and found it can save a lot of time, especially if you just park your car on the American side of the border and travel this way to Mexico. Just be sure to read all the requirements for this type of crossing when booking and come properly prepared.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

FAQs about flying with Volaris Costa Rica

  • What is Volaris Costa Rica's carry-on size allowance?

    On board Volaris Costa Rica flights, cabin baggage should not exceed 22x15x12in. If your hand luggage is bigger, the Volaris Costa Rica assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Volaris Costa Rica fly to?

    Volaris Costa Rica offers direct flights to 8 cities in 5 different countries. San José, Guatemala City, and Mexico City are the most popular cities covered by Volaris Costa Rica.

  • What is Volaris Costa Rica’s primary hub?

    Volaris Costa Rica concentrates most of its flight operations in Guatemala City.

  • How does KAYAK find such low prices on Volaris Costa Rica flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Volaris Costa Rica.

  • What’s the cheapest route that Volaris Costa Rica flies?

    In the last 72 hours, the cheapest route flown by Volaris Costa Rica found on KAYAK was from San José to Guatemala City, with a price of $156 for a round-trip.

  • What are the most popular airports for Volaris Costa Rica flights to depart from?

  • Is Volaris Costa Rica part of an airline alliance?

    No, Volaris Costa Rica is not part of an airline alliance.

  • How many destinations does Volaris Costa Rica fly to?

    In total, Volaris Costa Rica flies to 8 destinations.

See more FAQs

Volaris Costa Rica customer reviews

7.7
GoodBased on 83 verified guest reviews
7.5Comfort
5.3Entertainment
8.2Crew
7.9Boarding
5.9Food

Traveler rating:
Sort by:
H
10.0 Wonderful
JFK-SAL
Quick boarding and check in.. but premium seats don’t recline.. very hard to relax. But overall, it was a Great a satisfying experience.. Thank You
V
10.0 Wonderful
SJO-SAL
Volaris is always a good option
V
2.0 Poor
LAX-GUA
If they listen to you especially when there’s a problem with a passport now I lost my tickets and also my seat money
V
2.0 Poor
GUA-LAX
The worst airline I have ever experienced. Terrible customer service. Absolutely disgraceful
L
8.0 Very good
SAL-IAD
Checking bags at the airport, very confusing they make lines for different flights but they don’t have any signs, so if you are on the wrong line be aware they will send you to the end of the correct line. No priority for check in even if you pay and no priority to disabled persons and elderly persons.
S
8.0 Very good
SAL-JFK
Despite all the negative reviews, I took Volaris with a family of 4 (including a toddler and infant in arms). The only compliant was they charged me $70 to gate check our wagon (which we use as a stroller) and then it was not available for pickup at the gate (which is the entire point), so we had to get through customs and the airport with our luggage and no way to push our kids :(
V
2.0 Poor
JFK-SAL
Après avoir manqué l’avion aucune aide de la part des agents à l’aéroport pour trouver un autre vol
V
10.0 Wonderful
GUA-LAX
Más comida no cobrar tanto por los asientos y comida food
M
2.0 Poor
MEX-GUA
Worst airline ever!! Delays in all my flights!!! Do not flight with Volaris!
C
8.0 Very good
SAL-LAX
The departures screens in the airport showed the flight as canceled for some weird reason, but when I got to the gate just to double check, it showed it as on time, and not canceled. This was confusing, but ultimately I was able to get to where I needed to go.

Volaris Costa Rica flight status

Sat 12/14

Volaris Costa Rica route map - Which destinations does Volaris Costa Rica fly to?

Find out which destinations you can fly to direct with Volaris Costa Rica by entering your departure airport. If you want to know if Volaris Costa Rica flies a certain route, enter both the departure and destination airport before hitting search.
Sat 12/14

All Volaris Costa Rica flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
4051Mexico City (MEX)San José (SJO)2h 57m
4068Guatemala City (GUA)Mexico City (MEX)2h 11m
4068San José (SJO)Guatemala City (GUA)1h 34m
4050San José (SJO)Mexico City (MEX)3h 7m
4069Guatemala City (GUA)San José (SJO)1h 34m
4069Mexico City (MEX)Guatemala City (GUA)1h 56m
4057Cancún (CUN)San José (SJO)2h 11m
4056San José (SJO)Cancún (CUN)2h 17m
5192Guatemala City (GUA)Los Angeles (LAX)5h 21m
5193Los Angeles (LAX)Guatemala City (GUA)4h 34m
More flight routes

Volaris Costa Rica contact information

Volaris Costa Rica information

IATA CodeQ6
Routes16
Top routeGuatemala City to San José
Airports served8
Top airportGuatemala City La Aurora

Other popular airlines in the United States

Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.