The crew were very respectful. And also they were welcoming.they did help us locate our seats.i enjoyed.
The wait in the tunnel to enter the plane was too long. The counter personnel, specially ''Israel'' was really not welcoming considering Delta Standards. Other than this everything was good overall.
Delta exceeded my expectations! I am beyond satisfied. Thank you!
Flight was on time! That's the most important thing for me.
Everything was very good or excellent, but the seats were extremely uncomfortable and painful.
The actual flight was smooth and we arrived earlier than expected which was great. The flight attendants gave unclear instructions and were rude. They seemed overwhelmed or flustered for the flight. Inflight service was delayed and unsure why.
There were weather issues in the area apparently; however, that was not obvious from what we saw outside of LaGuardia. We were delayed leaving (which I understand); however, once we were on the plane we didn't leave for a long time. It may have been two hours?? - all I know is that we sat there for a long time with no information as to why we were not taking off. Finally, after 45 minutes to an hour (maybe?), the pilot gave us an update that no planes were able to go in the our flight path direction (or something like that) due to weather. There was nothing additional added. What does this mean? Why is this? What are the options? When will you give us another update? There were no updates for maybe another 30-45 minutes. There was no explanation as to why we couldn't be rerouted to avoid the weather. We had no information at all. We just sat on the plane (for about 2 hours) with very limited information. All I would have wanted is an explanation as to what was going on. Tell me there is bad weather coming our way. Tell me they are working to reroute us around it (which is what they did). Tell me SOMETHING.
My 4pm flight did not leave until about 10pm. I did not enjoy this experience.
Had one of the worst travel experiences I've ever had. 1.5-hour delay turned into being held on the tarmac and our pilots timing out. Was supposed to take off at 4pm and didn't take off until 10:30pm.
Great people making you feel great and pointing you in the right direction always
Boarding was a madhouse. Airport staff was completely disinterested in communicating about the delays. Never again.
The crew and flight were amazing . However , my bag’s locker got broken and no refund provided . Everything else was amazing except this bad incident that ruined my experience
The seats are small and the movie selection was disappointing. However, the food was excellent and the cabin crew was attentive and kind.
Plane is super outdated, seats not that comfortable for business class. Lounge also out dated. They need to catch up to 2024. Don’t think I’d ever fly again.
Aircraft was new. Food so so, especially vegetarian was very disappointing.
LOT airlines wasn't the best. They had trouble with boarding and they didn't have my information on file the right way. They change last minute details without us knowing and everything was a HOT MESS. Lot airlines also lost my baggae which was the carseat and haven't responded to any of my emails.
Tv screen not working. Food in business class was cold & not available
The customer service and the flight experience were very good!
My bag was lost despite an almost 8 hour layover in Warsaw. Nearly 12 hours after my arrival, I have not heard anything about it.
The plane was very comfortable, the seats were great for overnight flight. The bathrooms were spotless the entire flight
Our flight delayed, due to the incoming flight arriving late from Paris. AF caused us to miss our connecting flight, also booked through Air France directly. They couldn't accommodate us until later that night, and we had to be in AMS earlier than that. They won't do anything else to help us and wanted to charge us more money to rebook us too. Not great service, since it was all their fault.
Seats! The eternal problem in economy. They are like stones!!
Everything is good except the seats are tightened no rooms for the legs,
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
It was an OK flight with below mediocre service by their flight attendants
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
To get to jet blue at JFK from any connecting flight you have to go through security again.
On time, great food, good drink selection! Only down was alcohol-free lounge. Lufthansa had a much better offering!
For that price on Business class, I expected to have the pod seats. These were configured as 2/3/2 and my seat mate talked half the flight with a friend across the isle, loudly. Very uncouth.
It was an amazing experience. Flight crew's service, hospitality, and the food were phenomenal. I don't think I'd want to try any other airline company after this. I would definitely recommend to friends and family. Thank you Turkish Airlines !
Not good. I was supposed to be in Mint but got in economy class
Not up to Business Class standards. Two of the three toilets were out of order. The hostesses were aware and didn’t show any responsible act to do something. Food quality was not what we expect from Turkish hospitality. Overall we were not impressed and disappointed.
I was not given basinett seat.The connecting flight was missed due to airline fault i was not accomodated for hotel.Drinks were normt served frewuently.Never travelling again on tirkish airlines.I always travel wiyh family by turkish airline but no more.zero stars
This is really the rating of two flights. JFK to IST then IST to NQZ. New York to Istanbul was good. Good crew and all positives. The flight to Astana was so bad that brought it all down. Crew was nonexistent above the minimum, seats were cramped, and it was hot on the plane. Turkish Airlines seems to be slipping down to US based carriers level.
Everything was very good, except that the plane was an hour and a half late
Professional & courteous cabin crew. Food was very good even in economy class
I didn't like breakfast, I prefer plain rolls with butter.
Condor is a very good airline. If you’re transferring in Frankfurt, make sure to allow at least two hours in case your flight is delayed. You’ll also need to go through passport control and then go back through security to get on your next flight, so a window of 2+ hours is needed just in case.
Food could be better. Service was just ok without any enthusiasm...
My flight was delayed twice. It finally left 24 hours later. In addition there were conflicting messages between kayak and condor that made the experience worse.
Some pretty unfriendly check in crew members. This is a no frills airline.
I did not get a flight from JFK to Portland nonexistent Condor flight 308 does not exist and JetBlue knew nothing and someone changed my ticket and eliminated that leg of the flight. I would love to know who’s going to pay for my $750 car rental.
I was disappointed by the crew - poor communication. The food was terrible. We payed for the headphones. What could have been better? EVERYTHING! And my luggage was lost for many, many days!!!
The food was excellent. I had a gluten-free special meal. The salmon was restaurant quality. However, the drink offering was meager. Sparse service, glasses filled half way and when asked for a refill on white wine was told by one crew member that it would cost me extra. But then an hour later another crew member brought it to me finally. — The big problem was that it wasn’t a Condor crew but Condor swapped out its cabin crew w Wamos Airlines Crew last second, because the aircraft needed to be swapped out. The machine used was very old. In-flight amenities of pre-century levels. We paid extra for more legroom but my son’s video monitor (at pre-2000 Niveau) didn’t work at all. Felt like a 3rd class flight. In the end due to air craft change we left 1.5 hours late and the airline did not attempt to make up the time in-flight. So we missed our connecting flight to Nuremberg. There was no attendant to help us with what to do and how to retrieve our luggage. It was quite complicated navigating our way through FRA airport and eventually they put us on a train, and we spent 2.5 hours traveling to Nbg.
No blankets were provided for my flight from NY to Frankfurt. Meals were were cold and tasteless. The flight was delayed almost 2 hours which caused me to miss my connecting flight. The pilot said ground crew would provide accommodation for connecting passengers but none were there to provide any assistance.
Boarding was a mess and started much later than stated.
