Daily cleaning, installation of cabin HEPA filters on flights from New York to Asia
|April||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$895||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Thai Airways and ANA have all waived their change and cancellation fees on flights from New York to Asia. Confirm policies on booking site.
Delta and LATAM Airlines do not allow booking a middle seat on flights from New York to Asia.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 40m
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Asia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Asia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Asia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Asia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "More movie choices. More substantial second meal."
Cons: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
Pros: "JAL flight crew were excellent and friendly"
Cons: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Pros: "Food was amazing and stewardess courtesy to passengers."
Pros: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
Pros: "Perfect in all aspects. Will use them again for all my flights."
Pros: "As always"
Pros: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Pros: "Food was great"
Cons: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Pros: "Kind people, quality service. Very helpful. On time."
Cons: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Pros: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
Pros: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Cons: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Pros: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Pros: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
Cons: "The seats on the 787 were much more crowded than on the 767."
Pros: "Polite friendly and attentive Staff. From checking in to inflight."
Pros: "JAL is great!"
Cons: "Cold food"
Cons: "No smiling faces of flight attendants. Service was mediocre; food same"
Cons: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."
Pros: "The staff were awesome. The facilities were good."
Pros: "Nice staff."
Cons: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Pros: "Service and staff was good"
Cons: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"
Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."
Pros: "Great service"
Cons: "more movie options!"
Pros: "The service was great. Food was delicious,"
Cons: "It was a bit too warm in the aircraft."
Pros: "Same as above"
Pros: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Cons: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."
Pros: "Clean and nice staff"
Cons: "Seats separated from my friend for 14hrs."
Pros: "Awesome experience, nothing like any other. Will fly again."
Pros: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Cons: "Aisle seats not very private, remote control not intuitive to use"
Pros: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Pros: "The food was excellent and the stewardesses were extremely attentive and helpful."
Pros: "leg space was better than with other companies"
Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Pros: "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."
Pros: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Pros: "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
Cons: "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."
Pros: "Dreamliner 787! Great staff. Efficient. Good food."
Pros: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"
Pros: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."
Cons: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Cons: "Late boarding"
Pros: "Good and polite crew"
Cons: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Pros: "This complaint is more targeted at American Airlines, which handled the New York Washington leg of the trip. They provided free food such as sandwiches and drinks at the gate due to the 2 hour delay."
Cons: "Red eye flight delayed for 2 hours. Then delayed another hour on the runway. No in-flight enternmaint, which would have made it bearable. Descent into Washington Reagan National freaked me out because the plane was flying eratically while being so close to the ground and recognizable landmarks."
Pros: "Very nice flight attendants. Good meals"
Pros: "The flight was smooth boarding and sailing with excellent service."
Pros: "Clean and service was excellent!"
Cons: "Nothing special"
Pros: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."
Pros: "The crew was very good. The service was fine."
Cons: "The food could have been better."
Pros: "Excellent crew!"
Pros: "The cabin staff were extremely caring."
Pros: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Pros: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Pros: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
Cons: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
Pros: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Cons: "Even so, food can be better. I want more western drama on entertainment."
Pros: "Really good service."
Pros: "Great crew and comfort for economy class."
Cons: "Food could be better"
Pros: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Cons: "Nothing bad"
Pros: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Cons: "The lounge was somehow poor and noisy because of the airport constructions."
Pros: "Food and services were great"
Cons: "There were not a lot of selections on the TV."
Pros: "Great service"
Cons: "A bit warm"
Pros: "Very smooth boarding process and excellent, lovely flight attendants"
Pros: "The seat, service and food..all is great as always."
Pros: "didnt make it to tokoyo"
Pros: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Cons: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Pros: "Very polite staff"
Cons: "The curry made me sick and the movies were outdated."
Pros: "More space than usual between chairs. Crew is friendly."
Cons: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Pros: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Pros: "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
Cons: "The entertainment choices for English speakers was a bit limited."
Pros: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Cons: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Pros: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Cons: "There was nothing I disliked."
Pros: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Cons: "Seats in economy were narrower than Eva Airlines"
Cons: "Everything perfect for me!"
Pros: "Good price"
Cons: "Stink in the plane"
Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Pros: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Pros: "The flight attendants were extremely attentive and courteous"
Cons: "The meals were awful"
Pros: "Ease of boarding; large overhead bins; relatively comfortable seats"
Cons: "Packed plane - every seat taken"
Pros: "The crew is awesome and food is quite good"
Cons: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Pros: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
Pros: "Great airline!"
Cons: "some of the gates can be long walk"
Pros: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
Pros: "Fantastic customer service, excellent food everything was best and clean."
Pros: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Cons: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Cons: "Food was disappointing for business class ticket. Seats did not recline all of the way."
Pros: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Pros: "Enjoyed the flight very much!"
Cons: "Too much scrutiny for my request for a double vodka screwdriver"
Pros: "I have two flight which is United and ANA. I love ANA so much especially the food!! And the crew!!!. The food is the best! I love it!! And the crew is so friendly, professional and lovely."
Cons: "So far I don't have"
Pros: "Early arrival. Crew very good."
Cons: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Pros: "Very friendly crew both on the ground and in the air."
Cons: "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
Pros: "the crew was friendly and efficient."
Cons: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."
Pros: "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
Cons: "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
Pros: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Cons: "I liked everything, everything was excellent"
Pros: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Cons: "The boarding in lax"
Pros: "The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!"
Cons: "I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner."
Pros: "Crew friendly and courteous as always, plane had more legroom than most, entertainment tech was top-notch, and of course, EVA always has great food."
Cons: "Need more comfortable headsets or ability to use personal earphones."
Pros: "Comfort of the seats."
Cons: "There should be more choices of food for people who do not eat Asian food."
Pros: "Both the ground and aircrew were very helpful. I had a short transfer to another flight and was immediately greeted by a crew member that pointed me in the right direction. It was so relieving! There was also good entertainment and decent food on this flight."
Cons: "I just wish there were vegetarian food options."
Pros: "Flight attendants were all nice and friendly."
Pros: "Everything except the food which is mostly chinese."
Cons: "They could add some variety into their menu which is mostly chinese"
Pros: "On time."
Cons: "Little chilly in cabin"
Pros: "Premium Economy was worth the $$. Especially when the 1st leg of the flight was 15+ hours. My wife was able to sleep 7+ hours. Comfortable and spacious chairs, with good recline."
Pros: "Not many interruptions by crew on the PA system. Communication was kept quick and to the point. Flight Attendants were attractive, courteous, and fairly efficient. They cam by more than the first flight, even though it was 1/3rd the length of light. I liked the beef w/onion & brocolli meal, although more onions should have been included, I think I got four small segments of onion. Yes, I’m nit-picking a bit . . . But that’s what reviews are for, right?"
Pros: "I’m a frequent traveler and there is usually always a long wait when calling any airline customer service number. This is my first time flying EVA so I had several questions. I called 3 times in one week and was surprised that all my calls were answered within one minute. Well done!!!"
Cons: "I gave the representative my TSA pre approval information but found out later at the security check point they don’t participate in this program."
Pros: "Flight attendants are always polite and friendly. Nice to see a happy staff with a smile! They also always kept the bathrooms nice and clean !"
Cons: "The meal was average airline food. Wish airline executives taste the food that are given to their customers. It’s not that difficult to serve better tasting meals."
Pros: "very clean and tidy washroom. smiles on attendant's face."
Cons: "30 minutes delayed in boarding, 35 minutes late in arrival."
Cons: "Entertainment system not functional. Food was terrible."
Pros: "flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had."
Pros: "Overall good"
Pros: "Many options in entertainment pkg Food very tasty, many offerings of water by in-flight cree"
Cons: "Leg room cramped It would be nice if coughing passengers were offered a mask and throat lozenges"
Pros: "Comfortable seats and tasty food. Very prompt stewardess and good manner. Passengers are well behave."
Cons: "Long wait to check in. No information on the late check in. Information regarding lounges was not provided or apparent. Web site did not have this info."
Pros: "Fancy crew member"
Cons: "Entertainment like movie"
Pros: "The service at the counter in JFK. I think the guy's name was Darren (not sure on the spelling) - great service. The EVA plane staff was well trained and accommodating."
Pros: "I am very pleased with EVA' service after all."
Cons: "All good!"
Pros: "Liked the way they do their boarding Comfortable flight"
Pros: "helpful staff at check in in jfk airport. flights were not too crowded. only one stop to final destination."
Cons: "delay for more than one hour from jfk airport"
Pros: "Had reclineable seat... Was able to sleep. ..."
Cons: "No complaints. ..."
Pros: "the fly were good but there will be no more fly too BKK after the 9 June"
Pros: "Everything was great except that the cabin temperature was too cold. But not a major problem. This was my first EVA flight, and I thought it was great."
Pros: "Flight took off and landed safely :) food was available. Great movie selection"
Cons: "Eggs were disgusting rubbery over cooked mess. Potatoes were also a disaster. I ate is as I had no options....... but wasn't even close to good."
Pros: "Everything..food, beverages, staff courtesy, cleanliness, entertainment...."
Pros: "Very comfortable seats and great movie options! Crew was very attentive."
Cons: "The food was a bit different from what I'm used to, but I'm not in the US anymore so I shouldn't be surprised!"
Cons: "Very shock during flight."
Pros: "Accommodation was appreciated for 16 flight to taipei"
Cons: "Awful seats on Airbus 330 - uncomfortable at best - too small no legroom and packed like sardines Prison food approximates quality of gastronomic fare"
Pros: "Service is excellent"
Cons: "Just the seats too hard"
Cons: "Equipment not ready. Flight delayed with little explanation."
Pros: "The Vegan food was great on the first half of my trip. The stewardess took my information and promised to help me reserve a vegan meal for the second half of my trip. She did not deliver on her word. The crew on the second half of my trip explained to me that I had not requested a special meal when I'm fact, I did."
Cons: "The flight crew was aware of poor weather on the first leg of my trip. I boarded the flight and it was grounded, at the gate, for 4 hours before departing. THAT WAS HORRIBLE!!!!!"
Pros: "Everything: compfortable seats, wonderful cabin attendants, special help for this elderly passenger. I missed a vegetarian meal (probably my fault), and a flight attendant insisted on giving me hers."
Pros: "The price was less."
Cons: "Not very comfortable."
Pros: "The price was less."
Cons: "Not very comfortable."
Pros: "Good 3 hour flight"
Cons: "Food quality"
Pros: "Customer service was outstanding. After a debacle with Jetblue where they cancelled our originating flight, we booked another ticket through Delta to get to JFK. The Delta flight was delayed on the tarmac of JFK for 45 minutes, giving us only 15 minutes to go to the EVA terminal and check in. The terminal was nearly empty when we ran up to the counter. Luckily, the agents had not closed down yet. They attempted to check us in when they realized that the airline cancelled our ticket because our Jetblue originating flight was cancelled. The agents worked furiously to ensure we got on the flight, even communicating with the gate to let them know we were coming. They rebooked our tickets and got us on the plane. We are so appreciative of the EVA staff at JFK for saving our vacation."
Cons: "The food is alright. Equivalent to a TV dinner."
Pros: "Everything, very cozy. Eva air is always worth the extra few dollars"
Pros: "I typically don't enjoy long distance travel, but Eva Airlines was the first airline that convinced me excellent service, safe flights, and good comfort is worth the means to get to China."
Cons: "My only qualm was the airline meal. The side dishes were tasty, but the margarine/butter used in the hot meals smells overpoweringly sweet and made me a bit nauseous."
Pros: "The seat recline in a way that doesn't really take space away from the person behind you. Your seat bottom juts forward while you recline back. I slept the whole way, save for the two meals, from London to Bangkok. A thirteen hour flight felt like two."
Cons: "Food needs a rethink."
Pros: "The flight staff was very kind and quick to address my needs. In flight movies and blankets that actually kept me warm. Great experience"
Pros: "Great accommodations ! Very nice staff who were thoughtful and caring."
Pros: "Literally everything, except for one meal."
Cons: "The mustard chicken was disgusting. It was like eating a jar of raw mustard with hard pasta."
Pros: "Food was good as was the crew! Flight a little late but no big deal"
Cons: "Needs more choice/quality for movies. Got stuck in window seat, couple next to me slept so I was trapped!"
Pros: "Flight attendants are very helpful!"
Pros: "good entertainment options. food has improved from 2 years ago, but could still get better. on A 16 hour flight, flight attendants need to serve more water"
Cons: "food was just ok. I was not able to connect to wifi AT ALL during the flight"
Pros: "Number of times served and staff was excellent."
Cons: "Had one entree option. Take it or leave it is the only choice."
Pros: "I have to say that I flew with different companies in my life, Turkish surprised me with the extra luggage and the quantity of food ( I am vegan and they gave me 2 yummy vegan meals). Also the sear were more comfortable than I expected"
Cons: "First of all the staff needs to work on their customers service. The flight was 1 hour and 45 min late and I had another flight to get in Istanbul to get to my final destination. I almost did not make it. The staff never gave us an explanation about what happened at the JFK I flew for 10 hours scared and stressed out. I asked the staff if it was possible at the time of landing to get out with the business class or somehow to get out before everybody else, but they were completely useless. Also in the middle of the flight a woman started feeling very bad. She had an intense migraine because of the high pressure, clearly the woman was not used to fly very often. The poor woman was ill and the entire crew was surrounding her. 7 ppl standing in the way of customers, a male attendant touched my shoulder with his private parts at least 5 times. Also every time they passed by the would hurt my shoulder or my arm with out even apologize. What kind of customer service is this? Forgetting about all the other passengers? Creating a situation of panick just because of how unprofessional they are? You can be the most comfortable or cheapest airline company and add all the luggage and food you want but if your crew doesn't know anything in customer service the customer will fly with a different company next time!"
Pros: "20 min delay. Boarding took too much time"
Cons: "small seats and no room"
Pros: "The crew on the flight were very nice"
Cons: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Cons: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."
Pros: "Definitely would recommend Turkish airline Great experience overall"
Cons: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""
Pros: "Very comfortable. The best flight i ever had."
Cons: "There was a problem with conecting the headphones. The chicken dish wasnt good."
Pros: "Overall everything was fine"
Cons: "Slow serving refreshment, not enough for long flight, need little bit more, aircondition not work so good"
Pros: "TK is terribte during the Turkey coup attempt"
Cons: "Our flight was canceled. There was terrible communication from the Turkish airlines staff and a complete inability to handle the situation. The entire flight was stuck in the airport for while without any information. The customer service hotline was unable to help anyone because there was a miss communication from the staff in the airport and our flight hadn't been canceled in their system yet. It's was my worst flight experience to date"
Cons: "I really found that the crew was rude, specifically on the New York to Istanbul flight!"
Pros: "Movies selection and food was great"
Cons: "I was sitting in a row with 4 year old and her mother. It wasn't comfortable for them and for me at all, as the child was moving and talking constantly. Well, it's kid, I understand. But as I was going to use restroom I noticed that there was about 6-8 rows where there was only 1 person in 3 seats. Share and spread the space"
Pros: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Pros: "Sitting was small"
Pros: "Thank u very much!!!"
Cons: "They always ran out of food options."
Pros: "The food and staff were great. The seats were rather comfortable and the flight was very pleasant."
Cons: "The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight."
Pros: "Good food & service."
Cons: "Extremely cramped seating with inadequate space between knees & seat in front making the trip unnecessarily uncomfortable."
Pros: "The food, entertainment, friendliness, cleanliness (scents in the bathroom!)."
Cons: "Extremely little space in the cabin (economy). You are overdoing it with cramming people in. I will likely not fly Turkish Airlines again, even if it's less expensive, but 9 hours in a tiny space was too much. The announcements (in English) were not understandable and insufficient. We were 2 hours delayed without explanation. Many people worried about their connections, so advice on that would have been helpful."
Pros: "The food, the crew...everything!!!"
Pros: "Turkish airlines never gave me notice or explanation. At least Kayak gave me notice and i appreciate."
Cons: "For example the menu has fish or chicken but majority of passesengers did not have chance to get fish due to the limited number. Other than everything was great"
Pros: "Unnecessary delays, very rude and inconsiderate crew, both inflight and at the Istanbul Airport. They provided no accommodations for those that missed connections and had very poor organizations. Also, as a physician that was called to a medical emergency on the flight, I received not even a thanks. Also, they were very delayed in getting the medical supplies to us physicians and requires ID prior to opening the emergency kit which definitely delayed care!"
Cons: "Delays, inconsiderate crew, poorly managed medical situations, no hotel accommodations with prolonged flight delays, poor communication to passengers"
Cons: "the 7 hr delay and having to wait in line for 2 hrs to rebook in stead of being able to call a number."
Cons: "Was horrible, I felt like I was sitting in a back seat of two door car with no space for 9 hours and no way out, I refuse to fly Turkish ever again pay the extra $500 to fly with Emirates it Qutar well worth it than this place, food was discusting they shouldn't be a air line PIA is better"
Cons: "I miss my flight from Istanbul to sofia due a technical issues leaving JFK International Airport from NY and no one was waiting for us to make sure we can get to our connect fligt on time. Thank you Turkish Airlines for letting me stay 11 hours on your stupid airport and missing one day of may vacation. I will never ever again flight with you!"
Pros: "Top notch"
Cons: "The seats were close together and I felt crowded"
Pros: "Great movie selection. Some of the staff ( only some ) are really nice."
Cons: "Turkish airlines must have tried hard to squeeze in a few extra seats. Legroom used to be little but manageable. Now it is just painful. Also the food or service is not what it used to be."
Cons: "the seats were too small and very very uncomfortable"
Pros: "Everything good"
Pros: "not much to like here"
Cons: "Horrible leg room (6 ft. tall). extremely uncomfortable journey. crew on board was not very attentive"
Pros: "great experience! I will highly recommend Turkish Airlines! Loved the slippers! Great food!"
Pros: "I LOVE THE Turkish Delight they hand out."
Cons: "Seats were a little smaller and the crew had trouble keeping the people from pushing in when it wasn't their turn to board."
Pros: "Movie selection was good"
Cons: "Tthe seats and surrounding space was small. The food was bad."
Pros: "Food, service"
Cons: "No toilet paper. Never offerd 2nd cup of water."
Pros: "The food is really good, they still are trying to do airline travel like it used to be - with great service and proper meals, menus and snacks. Lovely staff too."
Cons: "Inadequate space for rollie luggage - most compartments don't accomodate - and the flight attendants became frazzled as time went on - sometimes they were rude when you asked for water or a soda - I think because they would be coming by with a drinks cart in a second, but we don't always know that."
Cons: "Two women fight over space the entire flight and the flight crew were indifferent about it."
Cons: "same as before"
Pros: "Good experience flying the airline including: Checkin process including securing me the last exit row seat Boarding went quickly Meals were plenty and good - also had a menu Provided a personal case with things like socks etc Connection was smooth for me Customer service in general was good"
Cons: "Only negative experience was that I had a connecting flight with a small window (1 hour) in Istanbul and my bag didn't make the same flight as me so I was without it for a half day. However they handled the situation well - knew where my bag was, sent it on the next flight and delivered it to my hotel so it wasn't too inconveniencing."
Pros: "Food was good"
Cons: "Crew could have been friendlier. Also they should come around more often for trash collection"
Pros: "Very pleasent crew, yummy foods and excellent trıp"
Pros: "Seat was private, comfortable, accommodating. Service was really great, food was delicious. totally nice flight."
Cons: "It took a bit long to get a drink on the flight (over two hours) but that is probably because it's not really in the Turkish religious culture to drink ... other than that, it was a beautiful flight!"
Pros: "good food"
Cons: "seat spacing too crowded"
Pros: "Overall it was a good flight"
Cons: "Boarding and departure was almost 2 hours late. Drinks are offered before food, but not with food. A Russian proverb says something like "A spoon is the most valuable at dinner time" Aeroflot should listen to this proverb."
Cons: "No organization to board. Long lines, people pushing and cutting."
Cons: "Boarding procedure took two hours"
Pros: "Everything, service ect...."
Pros: "המושבים שהוזמנו היו נחמדים. היתה טיסה נעימה"
Cons: "הטיסה יצאה באיחור. חזרנו בלי המזוודה שנאבדה עוד בהלוך!!! מה איתה, ואיפה הפיצויים על הרכש המיותר ועגמת הנפש?"
Pros: "The crew was curious polite and ready to assist."
Cons: "Poor entertainment old movies, low variety."
Pros: "Very friendly and helpful staff"
Cons: "Lost luggage and unresponsive stuff member in customer service"
Pros: "Flight was canceled and delayed twice awful service from the crew and the staff. It was inhuman . And the icing on the cake is that after 48 hours when we got to Tel Aviv they didn't send I luggage with us"
Cons: "And the icing on the cake is that after 48 hours when we got to Tel Aviv they didn't send I luggage with us. Awful horrible disgusting never do that again"
Pros: "The prices for international flights through JFK on Aeroflot are incredible! The planes are pretty comfortable, and the flight staff is friendly and helpful."
Cons: "The check-in process is always crazy slow, resulting in major back-ups around the check in desk. Even if you check in online, you still have to wait in the same check in line to drop off your luggage. The boarding process is typically also a bit crowded and slow."
Pros: "New clean plane"
Cons: "No tv or any entertainment"
Pros: "I really appreciate timelessness and crew politnes. All Stuarts aND stuardess were very nice and friendly."
Pros: "I enjoyed the friendly crew, the pilot's efforts to keep us informed, and the hassle-free boarding and departure."
Cons: "Somehow my Aeroflot flights are always late... even if only by a half hour. Makes for disruption of pick up on the far end."
Pros: "the aircraft"
Cons: "almost no english anouncements"
Pros: "Clean airplanes and friendly staff."
Cons: "There was such a short window of time between my connection in Moscow and my bag didn't make it to London until the next day."
Pros: "Aeroflot is very good value for money. The planes are new, roomy, have good in-flight entertainment choices and the crew give very good, polite service. Overall their flights are usually on time. The food is reasonable on flights leaving New York but on flights out of Moscow the food is really poor, sometimes even inedible! The English announcements are almost impossible to understand but that is the same on many airlines."
Pros: "The crew and flight attendants"
Cons: "Delay in receiving my luggage"
Pros: "It was a full flight and the boarding line was long but,flight left on time. Meals were small but tasty. Crew were friendly but not very experienced talking English, sometimes it was hard understanding what they were saying."
Cons: "Not much elbow room between seats which made it difficult eating. The beverage selection was very limited."
Pros: "After flying with budget airlines and horrible airlines in America it was nice to fly with someone who was not trying to rob me with hidden fees and truck bookings. Getting served actual food was an icing on the cake."
Cons: "Line for check-in was extremely long at JFK (New York) which it seems caused boarding to be late. It's good that I had time to catch my connection in Moscow."
Cons: "They didn't ship my baggage. And I had to wait for it for a couple of days. They airplane landed very fast and I it caused a headache."
Pros: "Big, clean and good maintained plane. The process of check in and boarding was smooth and efficient."
Cons: "The entertainment system didn't work at all on the way there (for the all plane) and on the way back it didn't work on my seat (even after a few reboots...). For unknown reason, on one meal, the only option was fish ?!?"
Pros: "The crew was simply superb. The plane also very clean and modern. It was a beautiful experience!!I was very pleased with the overall service and attention."
Cons: "The boarding process was a bit daunting. Once I was on the plane everything was fine and even exceeded expectations!!"
Pros: "It just seemed to be easy from registration desk all the way to Moscow. The crew was helpful and pleasant ... It was a stress free flight ..."
Pros: "Exselent servis !!thank you !!"
Pros: "Comfortable and well served if they believe you're foreigner."
Cons: "Employees of Aeroflot in Moscow were very rude and unprofessional toward their customers. I happened to know Russian and was trying to communicate through it. Big mistake."
Pros: "Direct flight and reasonable price. Good service."
Cons: "Delays at JFK."
Pros: "The service was good and courteous, the food was, surprisingly, pretty good."
Cons: "The leg space is way too crammed. I'm not overly tall, ~6', but my legs actually were pined by the seat in front once it reclined."
Pros: "entertainment system is quite new. everything else is what is expected from the trans-atlantic flight"
Cons: "econom class )"
Cons: "There was no fish on the menue, and I don't eat meat or chicken. Other then that it was great!"
Pros: "Everything. It was smooth and the crew was so nice!"
Cons: "The flight was a little late arriving in Moscow."
Cons: "The plane from New York left late which means it arrived late as well. Since unloading took way longer than needed or it should have plus the combination of the plane arriving late I had no time to make it to my next flight gate. By the time my next flight was open to boarding I was still unloading on my previous flight. That wasn't my fault, I did not book the connecting flight. I had to run to my next gate and I barely made it before it closed. Not pleasant at all."
Cons: "USB plug was broken, and the crew didn't speak English and couldn't resolve the issue."
Pros: "I like the crew. All men and women were polite and looked pretty good."
Cons: "A/c: My health is very strong. But they put a/c on the lowest temp. And on maximum! Many people stats to feel cold! After a few hours of freezing they made warm wet temperature. And before landing cold againg!!! After the flight I fell down sick with angina and temperature 40'C for 2 days! Missed last working week! And very angry about it! Food: I eat kosher food, but don't eat meat coz of allergia for a animal fats. So I asked for strongly vegan food. They put creamy oil there, so I have no idea what else there could be! I saw in the plate of neighbour with chicken set very tasty salads and other stuff. But my dishes were so poor and untasty. It was one of the worst flights in my life!"
Cons: "Boarding is done by sections not by rows"
Pros: "Tasty food, nice crew"
Cons: "Flight was one hour late so I had to run to my connected flight. It was very hot inside of the plane."
Cons: "One of the crew members was rude and unhelpful"
Pros: "Timely flights, amazing crew, excellent service"
Cons: "Poor movie selection"
Pros: "I liked service, entertainment, food and comfort"
Cons: "Long line during boarding"
Pros: "Everything is perfect!!"
Pros: "the people who were helping me before I got in the plane were nice and helpful."
Cons: "Crew were not smiling. Announces were all in Russian. Just couple of them were in English and they were not clear."
Cons: "Hello, Everything was ok, flight was good, except my 1 luggage was lost. I filled out all docs at the airport. My case # is SVOSU38652 from Dec.26. Luggage lable - SU922285. Aeroflot representative told me that they are in process to find my luggage. Unfortunately, they haven't found my case. I will send complain letter to Aeroflot. The airline refused to provide compensation for this loss. Is it anyway to get compensation for my lost luggage? Thank you for your assistance in this matter. Best, Svetlana Zemlinskaya firstname.lastname@example.org"
Pros: "Everything besides the seats. The crew is friendly and courteous, the entertainment systems are modern and even let you charge your phone via USB, and the plane was clean and looked new."
Cons: "The seats have hard, flat seat cushions that make your behind feel sore after an hour. The seat back is sculpted for a 5' tall passenger and cut into my back around the shoulder blades. I was unable to make myself comfortable, let alone fall asleep, despite being very tired and sleepy."
Pros: "This is our third round trip on Aeroflot in 2 years. The price was amazing AND the entire experience was what you would expect from a major airline. We were lucky to have no delays. The inflight service was what we expected, the food was more than edible and the ground and flight staff were professional. We make 2-3 international trips per year and are experienced mature travelers."
Pros: "The flight was relatively cheaper than others"
Cons: "The aircraft was less comfortable than other flights I've been taking in the last few years,but I was ready to accept it given the cheapest cost. The food though made me real sick,I still have stomach ache after 24 hours. The headphones provided to watch movies were of such low quality that it was barely possible to hear what the actors would say, and given that it was a two-input system, it was not possible to use your own headphones."
Pros: "I liked the service, the food was delicious even in economy class."
Pros: "Left on time Not too crowded Seats decent"
Pros: "My girlfriend and I really enjoyed our 9 hour flight. I was pleasantly surprised at how often they served us food, drinks, and snacks throughout the flight ! Movie selection was impressive and we both watched 3-4 movies. It was great that we could pause movies at our leisure as well!"
Pros: "Great food - the second meal too, not the first. Both were hot dishes, not some reheated sandwich (which is usually the second meal on transatlantic flights, but this was warm fish or chicken, the kind of meal you'd pay for on domestic flights. A huge amount of movies. And the only airline I've encountered with not just a wide range of music but books on tape too, in Russian and English."
Cons: "Nothing not to like"
Airlines flying from New York to Asia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Asia
Masks required on board, masks provided on flights from New York to Asia
Social distancing seating
Middle seats unavailable to book on flights from New York to Asia
Testing for antibodies, testing for symptoms for flights from New York to Asia
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