Find Deals on Flights from New York to Fort Myers SW Florida Intl (NYC - RSW)

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane.

The crew was fantastic! Kind, professional, patient, inviting.

90% of the flight was in boarding group 3. I was in the very last row in the window seat, but I was in group 3. How is that efficient? There has got to be a better way to board people. Everyone who is seated in the window seat has to climb over the other people who have already boarded, or the people in the middle/aisle seats have to get up to let the window seat person in. Also, shouldn't the people in the back get on the plane first? It's all very disorganized and inefficient. We encountered some issues with the security line as well, but that was TSA's fault, not the airline's.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.