Find Deals on Flights from New York to Fort Myers SW Florida Intl (NYC - RSW)

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.

The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane.

The crew was fantastic! Kind, professional, patient, inviting.

90% of the flight was in boarding group 3. I was in the very last row in the window seat, but I was in group 3. How is that efficient? There has got to be a better way to board people. Everyone who is seated in the window seat has to climb over the other people who have already boarded, or the people in the middle/aisle seats have to get up to let the window seat person in. Also, shouldn't the people in the back get on the plane first? It's all very disorganized and inefficient. We encountered some issues with the security line as well, but that was TSA's fault, not the airline's.

Entire staff was wonderful.

Snack, refreshments disappointing. No tv or music access even more so.

It was on time. The crew were friendly . Great flight.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

I missed my meeting. The flight was delayed by 3:30 hours. Took forever to take off once we boarded.

Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time.

Service and size of plane.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.