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Good to know

Low season

February

High season

June

Cheapest flight

$82

Average price round-trip

$405

Good deal round-trip

$169

Good deal one-way

$83
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from Newark to El Paso
(avg. price over the last 2 weeks)
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FAQs for booking flights from New York to El Paso

Top 5 airlines serving New York to El Paso

Scores according to KAYAK customer reviews
8.3
Alaska AirlinesOverall score based on 29410 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food
Airline reviews
Cons: "Inflight entertainment didn't work"
Read more about Alaska Airlines
Cons: "Inflight entertainment didn't work"
Pros: "Great staff friendly and accommodating"
Pros: "The crew was amazing"
Pros: "Amazing crew"
Cons: "Late departure"
Cons: "High price for mediocre seat"
Pros: "Everything was smooth"
Pros: "I lucked out getting an exit row. The gate agents were wet nice."
Pros: "Great crew, a lot of space in the aircraft"
Cons: "More entertainment"
Cons: "Full flight so understood but no one likes the middle seat."
Pros: "The crew was good, boarding was on the right time. It was a good flight."
Cons: "Only if there was free entertainment and free food."
Pros: "Accommodation and sevice was good."
Pros: "I liked the free biscuits, the free drinks, the leg room, the overhead room, and the three bathrooms."
Cons: "I would have liked free WiFi."
Pros: "Great premium class seats"
Cons: "Wish there were food options that didn’t include chocolate at every turn!"
Cons: "We sat onboard for two hours not being told at first what the holdup was. We were then told there was an issue getting a motorized wheelchair stored in cargo. The only indication about the delay was this. If a customer is traveling with this need I would presume the airline knows in advance so why was it a problem and a surprise which delayed a plane full of people for two hours. People missed connections etc. Not good! And barely any updates"
Cons: "One of th flight attendants was a bit curt. And they were very slow in offering beverages. Otherwise a great flight. Better than United."
Pros: "Ese of check in, comfortable seats, good service"
Cons: "nothing"
Cons: "She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway"
Pros: "Bigger, roomy seats, courteous service, clean plane"
Cons: "No complaints at all"
Cons: "Friendly staff. Clean plane."
Pros: "Alaska Airlines was efficient & friendly, former Virgin Airlines plane."
Cons: "Crew was late but not their fault. Crappy WiFi and Gogo app"
Pros: "crew was nice"
Cons: "Plane had mechanical problems coming and going"
Pros: "Simple ways that make the atmosphere in the air a little more welcoming and friendlier."
Cons: "Nothing."
Cons: "Check in was a disaster. The kiosks were all broken. No one gave us any info. 2 people were checking in a long line. Not good."
Pros: "Great crew. Great movies."
Cons: "Mediocre food. Crammed in seats. Usual bs about no room in overhead bins. There was enough room!"
Pros: "Other than the legroom, everything about the flight was great."
Cons: "One of the male flight attendant v weird Not at all polite and V obnoxios"
Pros: "1 hour early"
Cons: "It left 3 hours late . No free email or Facebook"
Pros: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."
Cons: "No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN."
Pros: "The crew was great, and the free movie selection was outstanding. Because the flight was full, they let me check my carry-on bag for free."
Cons: "They ran out of the meal I would have ordered."
Pros: "Clean, staff was professional, attentive and friendly."
Cons: "No vegan food options and they ran out of tea 2.5 hrs before landing."
Pros: "They were very hospitable and humorous"
Cons: "Nothing"
Pros: "Awesome customer service at all times throughout the flight"
Pros: "More leg room"
Cons: "Snack for 5 hrs flight is not too much"
Cons: "No free snacks anymore, that’s a bummer."
Cons: "Screaming baby. And it took forever to board the plane."
Pros: "Crew was super friendly. Flight got in early. Was able to sleep comfortably. Luggage check was not too expensive"
Pros: "The food order concept"
Cons: "No food, not even snacks, despite the long fligjt"
Pros: "Love Alaska Air!!"
Pros: "Smooth Trip, nice staff."
Cons: "seat tight and not too comfortable. Fixed armrest on aisle make it hard to get out of."
Pros: "Plane clean, boarding efficient, pilot cordial, flight confortable, arrived early despite delayed departure."
Cons: "Because video playback system was inoperable (not an issue for me—I am happy to read during the flight) the young crew had to perform safety announcements manually but were obviously ill-practiced and inexperienced at this, bungling their reading and even seeming not fully to understand the words. (They also botched announcing introductions of the pilot and crew, not seeming confident who was on board or as if they in fact knew their names.) This was of course unprofessional but also introduced doubt how reliable they would be in an actual emergency."
Cons: "At boarding, when overhead bins are full, you cannot force passengers to check their bags if they had planned not to. I was in a rush when I land and because it was delayed too I did not want to also have to wait for my bag at baggage claim. I was completely late to an event I was to be at."
Cons: "Chair was not working could not adjust Media entertainment system was not working at all. We were told these items had been broken for over two weeks. Makes you wonder about the mechanics of the rest of the airplane"
Cons: "Found crew to be rude, unhelpful and unaccomodating, especially one particular member."
Pros: "Flight crew was professional and responsive."
Cons: "The TSA lines are monstrous leading to flight delays. On board food ordering was disabled."
Cons: "Flight was delayed by two hours They changed our gate with no explanation My chair did no work They do not give any complimentary snack or offer head phone"
Pros: "Very friendly crew!"
Pros: "Movies"
Cons: "Bathroom was disgusting, there wasn’t a trash so people threw their hand towels on the floor."
Pros: "Excellent entertainment options Plugs at each seat Courteous attendants"
Cons: "Nothing"
Pros: "Very clean, kind w mask instructions, like boarding back to front"
Pros: "I wouldn’t know t"
Cons: "To let me on the flight"
Cons: "None"
Cons: "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"
Cons: "The seat was squeaking all the time"
Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"
Pros: "The crew was absolutely amazing. I was HORRIBLY ILL the entire 6.5hour flight, vomiting LITERALLY every 15minutes in the bathroom. They took care of me in every way possible. You have no idea how THANKFUL I WAS AND AM FOR THEM. SO MUCH ALOHA FROM HAWAII, best flight crew EVER!!! PLEASE reward them"
Cons: "If I wasn't deathly ill right before I had to get on the flight!"
Cons: "The international flights plane was much older - janky outdated screen that’s hard to use, zero leg room, and usb outlets that didn’t work. Also the WiFi kept dropping. The delta staff, food service and nice extras like warm cookies and towels were excellent."
Pros: "All the attention bestowed upon me"
Pros: "The plane left on time and arrived early."
Cons: "Horrible boarding experience. We were not offered a choice of seats when we checked in and had to wait at the gat"
Pros: "Flight attendant"
Cons: "Bathrooms were filthy"
Pros: "New plane, video in every seat"
Cons: "Organizing boarding better. Confusion in rules."
Pros: "Solid crew!"
Cons: "No complaints. I was barely up in the air!"
Pros: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Cons: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"
Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."
Pros: "Flight attendant Bret wen out of his way to help us locate a lost pillow."
Cons: "First flight attendant asking about the pillow she found in the aisle and kicked to the side."
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Pros: "Gave information about delay clearly and gently"
Cons: "Delay"
Pros: "Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order."
Cons: "A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers."
Pros: "Everything."
Cons: "No food or drinks"
Pros: "Crews were great."
Cons: "Flight delays coming and going. Happens a lot with Delta."
Pros: "On time, clean cabin, attentive and professional flight attendants, plenty of overhead storage."
Cons: "Nothing. No complaints."
Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"
Pros: "Very nice and courteous crew."
Cons: "Lady at the gate was a bit standoff Ish and the delays were an annoyance."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Boarding was easy"
Cons: "Plane seats were very small and did not recline. Only one bathroom on plane"
Pros: "Good food. Great service"
Cons: "Small seats. Crowded."
Pros: "Clean plane, friendly staff and timely departure."
Cons: "Waiting to get off the plane. Other customers moving too slow"
Pros: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Cons: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
Pros: "Flight crew was friendly."
Cons: "Flight delays due to maint crew not being onsite for 2 hours. Overbooked flights for both sides of trip"
Cons: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"
Pros: "The stewards and flight was overall fine. In fact I found the stewards to Atlanta from West Palm very accommodating."
Cons: "I have reservation on booking Comfort plus next time I fly though. There appeared to be no difference in the seating or service as economy. A lesson learn I guess. I will atillflyDelta but stick to economy. I saw no perks"
Pros: "Could not use the bathroom"
Pros: "Clean aircraft, boarding area, and friendly flight crew."
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "Exit row seat with no seat in front. Was able to stretch legs."
Cons: "small aisles and space in the seats. me and my wife were seated"
Pros: "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany!"
Pros: "Customer service very courteous and friendly."
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Cons: "Had trouble with entertainment console are 36d"
Cons: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."
Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."
Pros: "the flight on Delta and Virgin Atlantic was nothing other than brilliant!"
Cons: "everything - service - facilities - food - amenities - an overall wonderful experience!"
Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"
Pros: "i got to Atlanta safely"
Cons: "what can cookies and a cup of juice do for me with all the delays ? i was hungry and tired. Seriously DELTA, it was a horrible time. i deserved a compensation from Delta for the entire day."
Cons: "The seat was very uncomfortable in delta comfort zone."
Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"
Pros: "Inability to move up seat given 6’0 height and several available."
Cons: "Worst turbulence ever."
Pros: "Nothing"
Cons: "Flight status"
Pros: "The steward was super friendly."
Pros: "On time"
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "On time and quick boarding."
Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"
Cons: "It was great, but returning home was bad"
Pros: "Experience was fine, Flight was late leaving & plane seamed pretty old. The crew however is was very good."
Pros: "Terrible customer service."
Cons: "Rude, rude people working at the desks. Saw many people have problems with them, and then they were rude to me as well."
Cons: "Not the airline’s fault, but we had three hour delays due to weather in NYC, so I was in a foul mood."
Pros: "flight was so on time we got to Miami 50 mins early"
Pros: "Pilot sounded nice"
Cons: "Airline Attendant ride. Not 2 me. I stayed away from her seeing how she talked to other patrons. Yelling “get with the program. I’ll be watching you” for simple mistakes made before door of plane closed. Tried to talk elderly woman out of tea because she was lazy and didn’t bring hot water on her cart. Eventually brought it but why try to talk her out of it. Heavy set dark brown tall Attendant on flight 5874 Mesa Airlines. Lost my luggage. More and more friends, family & 1 flight expert says AA gets more complaints. Will try booking with another airline carrier in future unless absolute emergency to take AA. Worth $40.00 or more extra to get friendly service."
Pros: "Entertainment on screens"
Cons: "The gate agent made us starting in boarding group 6 out of 9 to check sizes of bags in the size box and she got into a verbal fight with another passenger. One guy told her she could board but the gate agent said no it didn't fit and she couldn't board. Then the agent claimed she had to gate check her bag and claimed there were no overhead spaces left. So everyone after that had to gate check. When I boarded there were at least 8 empty bins and I had not even gotten to my seat in row 22. The gate agent lied and slowed down the entire boarding process because she want to win a fight and show dominance over a passenger."
Pros: "Took me from point a to b. Some entertainment options, nothing spectacular."
Cons: "Toilets were dirty."
Cons: "Delay"
Pros: "Comfort and crew"
Cons: "Food."
Pros: "Great crew. So friendly and accommodating."
Pros: "On-bard snacks and service"
Cons: "Why can't the crews in in LGA communicate with the passengers during the boarding process like at other airports so that it won't be a mad mob press to get on the plane. The gate agent using the PA didn't or couldn't enunciate, and folks just 15 feet away were asking what she said."
Pros: "Perfect quiet comfy flight"
Cons: "New cheap fare is honestly offensive trash."
Pros: "On time and arrived early!"
Pros: "The fly departed on time"
Cons: "Rude staff"
Cons: "Never enough leg room!"
Cons: "No priority boarding for people with babies and toddlers"
Pros: "Nothing"
Cons: "It's AA, never again"
Pros: "Planes boarded on time"
Cons: "Long wait on runway before take off"
Pros: "No hassle. Drinks provided. No complaints."
Pros: "Never again. I had a connecting flight with a one hour layover and almost missed it. The plane to charlotte was very late boarding. Once i land I rush to my gate because I only have 20 minutes before they start boarding ; I get to the gate and have to wait almost an hour. At this point I still havent eaten because I am waiting around by the gate and the attendants are not communicating any information. Then they finally tell us that the reason the fligt hasnt boarded was because the flight attendant misplaced her luggage in the previous flight and was waiting to arrive to the terminal. Now how is that my issue? American Airlines needs to do better!"
Pros: "honestly, all I can say is that I like that I arrived...? eventually? four and a half hours later than we were promised, despite the beautiful weather?"
Cons: "I didn't like that American Airlines had not staffed our flight, so we waited for 4.5 hours for a flight attendant who would be able to complete the flight crew so we could leave. They kept delaying the flight, 5 minutes at a time, for 4.5 hours. It flew out of LGA, it was a 9pm flight. The airport food sources were closed, and AA kept us until 1am-- no food, no internet, and, because LGA has terrible cell reception, no phone service. Once we got on the plane, everyone was really hungry, and the plane had no snacks. No entertainment because the TV system was broken. It was just a miserable experience. I regret trying to save $20 by booking that flight. I have had nothing but terrile experiences on American Airlines-- NEVER AGAIN."
Cons: "No place to put my purse!"
Pros: "My trip was awesome and very easy."
Pros: "Movie selection is great."
Cons: "No cookies :("
Cons: "Unprofessional, rude, unorganized, & just ridiculous!!!!"
Cons: "Entertainment was boring"
Cons: "There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes."
Pros: "NOTHING"
Cons: "My flight was scheduled for 5.37pm, but came to the airport thinking that I could get an earlier flight to Chicago and I was there at 1pm, requested for standby status, did not get it because am not platinum of diamond member, asked for $75.00, of course I didn't want to pay and stayed in the airport thinking that my flight would be on time, but it was delayed and delayed and took off at last, saw O'Hare airport but it looks like the pilot could not land it because he did not get the clearance, but as a passenger, I saw the flight going around and around the Ohare area, at least 6 times, then after landing taxing took for ever. I WILL TRY NOT TO FLY IN AA AGAIN."
Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."
Pros: "Not enough luggage space for regular number of passengers on board"
Cons: "Flight from Ny to Detroit was delayed for 2 hrs. Coming back was worse after multiple delays, they cancelled the flight. they put me on a flight for next day with 2 connections which will reach ny almost 20 hrs later, no aplogises, no hotel room. After more calls put me in another United flight later that night which also finally got cancelled. I had to book a new flight with delta and paid $460 on the spot for that. Still awaiting my refund from American for the return leg which was cancelled and left a lady traveling alone stranded at Detroit airport in the night. Apology or compensation -- forget it, you will never get that! Only now if they can refund my cancelled flight..."
Pros: "On time"
Pros: "ABSOLUTELY NOTHING, NOT EVEN THE SNACK ON THE PLANE"
Cons: "PLANE WAS DELAYED TWICE FOR ENGINEERING ISSUES THEN ONCE WE GOT ON THE PLANE AND IT TOOK OFF, THEY SAID WE WOULD HAVE TO FLY BACK BECAUSE THE TIRE WAS MESSED UP, THEN THEY SAID WE WOULD HAVE TO STAY IN THE SKY FOR ONE HOUR TO LET OUT SOME FUEL-WHICH TURNED INTO TWO HOURS, THEN WE WENT BACK AND JUST KEPT GETTING ANNOYED, THEY SAID THEY WERE GOING TO GIVE US ANOTHER FLIGHT,THEY NEVER DID- THEY GAVE ME NO OPTION OTHER THAN TO STAY IN A NASTY HOTEL, AND GIVE ME A FLIGHT FOR THE NEXT DAY. I MISSED TWO SHIFTS AT WORK, TWO SHIFTS FOR ME IS $500. NEVER AGAIN."
Pros: "I reached my destination safely"
Cons: "The 5 hour delay!!"
Pros: "The flight attendant was nice"
Cons: "The flight was delayed by almost 2 hours. Then when we got on the plane we sat on the runway for over 2 hours. We weren't offered any food or beverage until after 2 hours of sitting on the runway. First class was given drinks before the plane even went to the runway. They were very inconsiderate of us in coach. First class was more important. All we got was a drink and crackers after 2 hours of sitting on the runway"
Pros: "Promptness"
Pros: "Nothing"
Cons: "Plane is small, overpacked, delayed. I lost my shuttle to the Keys and had to stay overnight in Miami."
Pros: "I slept."
Cons: "The crew was overall terrible. For someone who also works in customer service, I was actually appalled at the behavior of the AA crew/staff. The flight attendants were ok, but the boarding crew was terrible and unbelievably unhelpful. I asked a staff member at check in if i needed to check my bag and he seemed really annoyed by my question, and refused to be of any help. Wow! He was so unbelievably rude. I ended up paying $25 to check a bag I didn't need to check. I was so disappointed. In the future, I think I will try to avoid flying AA."
Pros: "Nothing"
Cons: "Everything"
Cons: "Sat on runway for 45 minutes with no updates"
Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"
Cons: "Not having had to be on a connecting flight in a totally different terminal 20 minutes after I land in Newark."
Cons: "Seats were hard and stiff with no padding on the backrest. There was minimal room and even less overhead storage. The seats were in between the windows so you couldn’t really see outside of someone else shut the window on you. Thein"
Pros: "Great boarding and friendly service"
Cons: "Nothing to report"
Pros: "A+"
Pros: "Staff in Syracuse where awsome from the guy at the united check in Guest to the TSA Gal who had to give us a patdown super sweet and helpful."
Pros: "everything was on time and no one got kicked off of the flight!"
Pros: "I finally got there a day later"
Cons: "No gate number listed on boarding passes in SYR plane arrived and departed early with no communication to myself. Missed the flight"
Pros: "The gate agent in Syracuse was a huge help. I have a service dog and he was very helpful and considerate."
Pros: "Paying for extra leg room"
Cons: "Customer service is terrible. I dislike 'having' to travel to Midwest. Options are terrible. Delays, delays. No leg room"
Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"
Pros: "No problems with connections or staff who wheeled me from place to place."
Pros: "The pricepoint"
Cons: "Placed in last row, middle seat because it was the economy fare. But you get what you pay for! It was such a turbulent flight. Many people screamed. The captain never came on the intercom to address the problem."
Pros: "The flight attendants were excellent! They were very friendly, visible, & polite. And they appeared to have a very busy flight with some high maintenance passengers, including a sick child."
Cons: "The plane was old and the back seat TVs were pretty terrible. Also the satellite didn't seem to be working to watch movies or TV through the United app, which was very disappointing on this rather long flight."
Pros: "N/A"
Cons: "N/A"
Pros: "Pleasant crew"
Cons: "United has the least leg room & poor entertainment options."
Pros: "Fast"
Cons: "Finding gate area too far and kind of hard to find assistant to help u"
Pros: "The flight attendant let me put my guitar on the plane."
Cons: "The flight was an hour delayed."
Pros: "Clean new aircraft, flight attendants pleasant"
Cons: "Bare bones, no entertainment system, beverages offered once in 5 hours, water once. Narrow seats with lots of neighbors elbows."
Pros: "I slept the entire time."
Pros: "Crew service was excellent."
Cons: "Not as comfy seats. No connection to movies error script on each attempt."
Pros: "Although the seats were cramped the cushion was comfortable. The flight attendant was very personable."
Cons: "Very cramped quarters."
Pros: "Leg room and a snack was provided. Also, the entertainment options were top notch except that you had to use your own device."
Cons: "That they gave my seat from Chicago - Denver to someone else. Was sitting in the waiting area. Waiting to be called in, couldn't understand the person talking. They also did it to another person. Will never fly United again after this trip!!"
Pros: "Flights were OK"
Cons: "Due to the more than two hours held up in customs and immigration I missed my connection to Redding. Plus it took me half an hour to get to the domestic gate. So you booked me on flights where I needed a minimum of 3 hours between flights and you only allowed me two. I spent a freezing night at the gate blasted by a/c and vitriolic CNN in extreme discomfort waiting for my early morning flight. (Security ziplocked my bag and I was unable to access a sweater). Nightmare!"
Pros: "The flight attendant was one of the best ever - super sweet, funny, and accomodating. Also, the pilot nailed a super sweet landing at the end."
Cons: "Everything else. The only redeeming feature of the flight experience was the great flight attendant onboard and the fact that we actually landed at my destination. The coffee maker onboard had been broken for a long time and the airline couldn't be bothered to fix it. If I were the flight crew, I would have gone on strike. No leg (or arm) room on the express jet really punctuated a 34 hour itinerary with a sour note. I could barely walk off the plane in the end. Less comfortable than a cheap rental truck for the same amount of time. I likely won't fly again with United. I'd almost rather walk next time to be completely honest. At least it would be healthier!"
Pros: "I actually liked the smaller plane! There was more room on the flight than I expected"
Pros: "Airline paid him"
Cons: "Everything went wrong on this flight! My son is a freshman student at Syracuse, was forced to spend two days (!) waiting for next flight."
Cons: "A two hour and 10' flight became a three hour wait, then we boarded only to have to de-plane now because mechanical issues. Then walk to the other end of the terminal and re-board yet a second time. Total time at the airport and travel time for this short flight is: 8 hours"
Cons: "The plane was not prepared to travel; snacks and beverages were note available during our flight because someone forgot to stock the plane."
Pros: "Love that they let families with kids 2 and under on first. Helps tremendously."
Cons: "Have to pay for WiFi and if they don't have WiFi only you have to pay to watch DirectTv with no option to just watch a free movie."
Pros: "Flight was on time and boarding, crew and staff were all as expected."
Cons: "This was a "puddle Jumper" flight so seats were small but all as expected."
Pros: "The service was great."
Cons: "Having to walk a LONG distance from one terminal to the next and almost missing my flight due to delays. Then we had a delay from the bridge from plane to the airport was not working!!!"
Pros: "I missed my flight due to an unexpected car accident. The first two Kayak agents I delt with tried their best to help me by calling United and getting the fees waived for me, but they had no luck.The third agent was successful. All three agents were wonderful, compassionate and wanted to help. The third agent was successful and I appreciate all that was done for me."
Pros: "The positives to this flight were the comfort of the business class section, and the professionalism of the flight crew in keeping passengers advised of changes in flight plan and weather conditions in a storm situation."
Cons: "The food on this flight was very poor, as was the in-flight service of the flight attendant assigned to our section."
Cons: "On both legs of my flight, I watched an hour of a movie on my iPad using United's app, and then the network failed. And I couldn't get the first movie on the second leg, so I couldn't finish either. Very frustrating."
Pros: "Everything"
Cons: "I have no complaints so far"
Pros: "United entertainment was amazing!"
Cons: "Flight attendants were fantastic!"
Cons: "everything"
Pros: "The fact that I had to rent a car and drive ... When I bought a flight ticket."
Cons: "Oh geez flight cancelled, what didn't I like?"
Pros: "Nothing"
Cons: "Haven't left Houston yet so I wouldn't know how the flight was."
Cons: "Small loud plane"
Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."
Pros: "The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled."
Cons: "Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip."
Pros: "newer, quieter jet"
Pros: "Excellent attention to detail"
Cons: "Turbulence"
Pros: "We had a delay and everyone was very helpful!!"
Cons: "3 hour delay"
Pros: "The crew was very friendly AMD nice"
Cons: "It would have been better if my chair reclined and that baby didn't cry my whole flight"
Pros: "Amazing crew"
Cons: "Frontier seems to always have friendly staff"
Cons: "The flight was over an hour late, that knocked the POTENTIAL top rating down to a max of 4 out of 5 stars ......"
Pros: "Got to destination safe."
Cons: "There was a lot of turbulence and little explanation"
Cons: "Nothing!! First time flying with a broken leg...wheelchair, emotional animal, crutches...you guys were AMAZING!"
Pros: "Simple and more affordable"
Cons: "To know if water had to be purchased or if it was free."
Cons: "It’s was delayed 3 hours in buffalo ."
Cons: "Complimentary non-alcoholic beverages"
Pros: "Couldn't get buttons to work on previous page. flight was fine"
Pros: "Flight was significantly delayed. The 3 people I was traveling with received $75 vouchers for the huge inconvenience, but I never got that email."
Cons: "Flight was significantly delayed. The 3 people I was traveling with received $75 vouchers for the huge inconvenience, but I never got that email."
Cons: "They took forever to deboard the plane, then had to spend extra time picking up trash delaying the flight. They run out of space on the plane to put carry-on so you might have to put it under your feet which is uncomfortable."
Pros: "They informed us about 5 hours in advance there was a delay."
Cons: "The flight was very late. They gave me a voucher for $50 as a consolation, but it is only on purchasing a new ticket within 90 days, not very helpful. Since they nickel and dime you for seat selection, checked bags etc, it would be nice to at least use the voucher for seat selection on my return trip."
Pros: "Very good. All as is supposed to be"
Pros: "Nothing. Absolutely nothing. I mean I got where I was going and didn’t die, but that’s about the extent of the positive things I have to say."
Cons: "Very uncomfortable seats, no beverage service. Up charge for literally everything, carry on’s were charged, as much as checking bags. I’ll be avoiding frontier like the plague in the future."
Pros: "Flight was on time and boarding was smooth. The crew was great!"
Pros: "The flight was clean and nice we enjoy crew they are friendly I had sugar was down and she give me orange juice very fast thanks for that"
Cons: "Never fly. Never send a messange by phone or email."
Cons: "Expensive food and beverage"
Cons: "Uncomfortable seating,my neck and my back hurts"
Cons: "Very uncomfortable trip. By the time I was done paying for baggage and a seat cus I don’t want to sit in the middle I could have bought a more expensive flight"
Pros: "The plane was new and very clean"
Cons: "This was the final leg of my return from Athens, Greece ....... a short 3.5 hour flight that turned into a nearly 4 hour delay arriving home at 3:40am and in with patients at work at 8am. Also when asked for a soft drink, I paid for this? Shouldn’t a simple soft drink be some courtesy after such a delay? Just thinking out loud from past experiences I’ve had with my travels"
Pros: "price and non-stop flight"
Cons: "The flight was 60+ minutes late, due to another plane sitting on the runway. The other plane kept passengers sitting on the tarmac for over an hour. We were told the plane had mechanical problems. The waiting area was so crowded with people it was people standing all over the place...it turned out that 2 flights full of people were waiting there. When we finally boarded, the plane had to be refueled and the plane had to be started up by being jumped or something because one motor was not working normallly; this was a bit frightening. Staff was not even smiling, or even comforting when we boarded. Brief apology by pilot."
Pros: "Flight was great. Checkin etc was great"
Pros: "The service was Ok, but our flight was 4 hours delayed and it wasn't mechanical or weather related delay, the airline made a scheduling error, we almost missed our car rental and we didn't get to our destination til really late at night when it should been there in the daytime. Overall, won't fly with them again"
Pros: "Direct floght for the route with really no competition for the same airports and similar times. Checkin staff was courteous, embarking was swift, flight on time, safe, no issues."
Cons: "No quick bag drop off option, very slow to be processed. Tons of fees, they really add up and if you pay the extras it can easily be more expensive than the competitors. Super rude and careless flight attendant. Asked for bathroom permission for my 3-year-old once we were at full altitude and she denied. Sure enough 2 minutes later an adult just went for it. Then as the seatbelt sign was off she was blocking the aisle with the trolley. When I asked kindly to make room, she didn’t even acknowledge that she heard my request... she did, eventually, without even looking at me. Also very slow to get the stroller and a bit slow to get the baggage but these latter issues may be airport dependent."
Pros: "I thought that everything went fine except for the weather delays but I know that is not the fault of the airline."
Pros: "Arrived in RDU on time"
Cons: "The check back line took an hour+ to get through. The line stretched down the terminal. They had to create multiple holding pins for everyone waiting. Major staffing issue. This only applied to frontier. No other airline had a long line. Don’t fly this airline if you’re in a hurry or prefer not getting to the airport 3+ hours early."
Pros: "The plane was clean and crew was very accommodating."
Cons: "I have a bad back and seats were extremely uncomfortable."
Cons: "Flight was delayed over 5 hours. I missed most of the meeting I was attending for the day."
Cons: "The seats are uncomfortable, very stiff."
Cons: "First of all I had to deplane because of sewer issues that took several hours to fix. Caused issues with my rental car. Then a $45 bag fee each way on a 2 hour flight that cost $160. That's freaking ridiculous. They say it's a value to fly frontier when it is a complete rip off plus they wanted to charge for coke. Complete joke. Total dillataunts"
Cons: "Seats are very uncomfortable, no padding and the don't recline, flight attendants didn't seem to like their jobs..."
Pros: "Departure and arrival were on time as scheduled."
Cons: "Confusion with seating, longer boarding process."
Pros: "The crew was great and the flight was on time."
Cons: "Unadvertised fees (meaning not shown until check in) made the flight more than double the advertised price. I would have spent less flying an airline that didn't charge for baggage, beverage and seating check in. There was nothing different that makes all the extra fees worth it. I'm surprised I wasn't charged for the air I was breathing in the cabin. I know this review will make no difference and all the fees are by design. It's doubtful I will fly Frontier again."
Pros: "What I like best is the update I get on my phone, thus during delays and how long the flight takes. I actually bought this ticket for a friend and it made trip of going to pick him up from the airport very easy."
Cons: "Charge for carry on bag was almost as much as the fare. Flight delayed an hour with no announcement or notice posted other than emails. Boarding was not organized at all. The crew seemed indifferent at best and the seats were not really comfortable for the length of the flight. ALL beverages had to be purchased, not even snacks offered, and the only entertainment was the turbulence for pretty much the entire flight."
Pros: "Staff was friendly."
Cons: "No food or entertainment and nickle and dimed on everything."
Pros: "Frontier has constant hidden charges. I flew to my destination using my Frontier phone app and when I went to fly back I was not able to submit on Frontier's boarding pass on my phone Frontier phone app. I had to use a computer which caused me to delay my boarding pass and the reason Frontier did not let me get my boarding pass on the phone app as Frontier wanted me to choose a seat and charge additional charges. I did not accept this choice and let Frontier choose my seat for no cost. Frontier needs to change to access your boarding pass on their phone app. I could see the boarding pass on the app after I went into a regular computer and kept saying "NO" to additional cost of baggage and seating cost. The Frontier airlines seats do not recline and are hard plastic seats and not comfortable. (I only weight 125 lbs) Also, during the flight I had to hear the commercial of Frontier credit card commercials over the loud speaker. I wanted to sleep not listen to commercials of their credit card. They charge for all food and drinks except water which is fine since it was only a 2 hour flight."
Cons: "That there is extra cost for everything. Flights are not that cheap. So please do not use doublespeak in how failing to provide the smallest amenity is saving me money. All of it is on flight and people are serving. Not saving me money but your profits increase at cost of goodwill"
Pros: "I paid a bit more and got one of the seats with extra leg-room at the very front of the cabin. Not only was it great to not have someone reclining so far into my lap I couldn't read or do anything else, but the dividers between the seats were comfortable."
Cons: "The staff on my flight out was excellent, the one on the way back was okay. I had someone two seats away on my row who not only slugged down three vodkas in a row once we were in the air, complained about his lack of leg room, kept using the seat between us as part of his personal space and generally made himself obnoxious to me while the staff did nothing to help, but they offered to sell him more alcohol on their return pass. It wasn't as bad as the trip with the drunk white rapper who rapped at me all the way back from Vegas once, but I do wish the staff had encouraged him to move or allowed me that opportunity as the flight was not full. I do hate having to pay for a carry-on as well as a better seat, especially when some people were carrying on oversized bags and space was already very limited even though I boarded in Zone 1 and my luggage and purse were both stored several containers back and the staff did nothing to help me retrieve either after landing."
Pros: "The price for the trip does not include baggage fees. We had no carry-on; but those would have also cost more. We feel strongly that the flight cost should include all.....put it up front, rather than nickel and dime us for every piece of luggage."
Cons: "Flight delays for hours"
Pros: "I made to and from safely."
Cons: "Paying for carry on luggage. My checked luggage was a good 12 hours behind me in my way to SLC. On the way back we were delayed 30 minutes to wait for passengers from another flight. Then we were told that we still had to pay $2 for an in flight soda. Seats are cheap and uncomfortable."
Pros: "Not much."
Cons: "Not knowing about the cost for carry on luggage and that it cost me $45. Know where on your website did I find that information. As a casual flyer it would have been helpful to know about your fee structure for luggage. I recently flew Delta and my large bag only cost $25. Not sure Frontier will become my go to airline."
Pros: "I slept after stabilized in air"
Cons: "Worse turbulence ever! Felt like a carnival ride from hell. 30+ minutes late departing and arriving. Paid $45 for a carry on. Making cost $200+, probably $250 by the time I fly back. Frontier is losing the airline game"
Pros: "The experience we had...the first going was almost 6 hrs delayed but coming back was right on time overall excellent."
Cons: "That we were not offered as much as a drink of water after we were offered to purchase something and declined. Not good for Frontier"
Cons: "The following occurred: The air conditioner did not work on the plane or was turned off all the way to Las Vegas. The only free snack was water. Flight back delayed for an hour and a half. On the way back, the luggage was stuck in the belt for over an hour. Was unable to get anyone who worked for Frontier to help with customer service. Truly disappointed at the whole experience!"
Pros: "I found the seats to be an acceptable level of comfort. I'm not a skinny person but I didn't feel any more squeezed in than on any other airline."
Cons: "There was a one hour delay on my flight out and the pilot apologized for this during his announcements. Ended up at my destination about 45 minutes later than scheduled but this did not cause any problems for me."
Pros: "Boarding was quick and easy."
Cons: "Don't be so cheap that you can't provide a blanket on an evening flight."

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Flights to El Paso

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El Paso (ELP)United States

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El Paso - New York

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