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Newark to England Flight Information

Flights Arrive in England
Flights Depart from Newark
Flight Price $322
Airlines WOW air, Lufthansa, Virgin Atlantic, Finnair, SWISS, British Airways, TAP AIR PORTUGAL, Aer Lingus

Book cheap flights from Newark to England (round-trip)

Airports
Origin
Newark
$322
only
$322
Destination
Bristol
$506
only
$506
London
$365
only
$365
$339
only
$339
$340
only
$340
$322
only
$322
Wed, May 1
EWR
Newark
STN
London Stansted
48h 45m
Wed, May 8
STN
London Stansted
EWR
Newark
36h 50m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 26
EWR
Newark
LGW
London Gatwick
10h 25m
Fri, Mar 29
LGW
London Gatwick
EWR
Newark
11h 25m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

DUB
KEF
Excellent 8.0

Pros: All comfortable & smooth.

Cons: All good.

KEF
BWI
Mediocre 2.0

Cons: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

BWI
KEF
Mediocre 2.0

Cons: Everything.

Wed, May 8
EWR
Newark
LHR
London Heathrow
7h 20m
Wed, May 15
LHR
London Heathrow
EWR
Newark
13h 05m
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 7 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
BOS
MUC
Good 6.0

Pros: The crew on the jet were fine. The entertainment was good too.

Cons: The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified.

FRA
BEG
Good 7.6

Pros: Everything was on time

MUC
ORD
Excellent 8.0

Pros: Service

EWR
FRA
Excellent 10.0

Pros: Great crew.

Cons: Working TVs

FRA
BOS
Okay 4.6

Cons: Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff.

Tue, May 7
EWR
Newark
LHR
London Heathrow
7h 05m
Tue, May 21
LHR
London Heathrow
EWR
Newark
8h 15m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.7
LHR
IAD
Excellent 10.0

Pros: Movies. Meals. Wine. Freq

LAX
BNE
Excellent 10.0

Pros: food was great!

ATL
LHR
Excellent 9.3

Pros: I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!

Cons: The seats weren’t comfortable enough for me to fall asleep.

LAX
MEL
Excellent 10.0

Pros: Everything (with the exception of the subject below), thank you. One thing that really surprised me, though, is how much I liked the eggs (on both flights) and what went with the eggs, like the spinach and potatoes and bacon on this flight and the potatoes and sausage (and was there something else?) on the next flight. Kudos for making something that has got to be cheap taste good. Thanks.

Cons: Come to think of it, there was one thing that I didn't particularly like, and that was how the headphones only worked on one side only (there was only audio on one side). At first I thought that maybe I had just gotten bad headphones, but the my next flight was the same: the headphones also only played audio on one side.

LHR
BOS
Excellent 9.3

Cons: My bag was damaged in transit

Mon, Mar 25
EWR
Newark
LHR
London Heathrow
6h 50m
Tue, Apr 2
LHR
London Heathrow
EWR
Newark
7h 50m
Trip: 9 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 8 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Good 7.0

Cons: Flight was delayed,missed connection,lost bag

JFK
HEL
Good 7.3

Pros: Flight was good with no turbulence. Crew was professional and courteous.

Cons: Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too.

ORD
HEL
Excellent 8.0

Pros: The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

Cons: There was no soap in the toilet...

HEL
JFK
Excellent 10.0

Pros: I enjoy my flight

Cons: Again no complains

SVO
HEL
Excellent 10.0

Pros: Everything! I never knew Finnair was such a great airline.

Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Sun, Jul 21
EWR
Newark
LHR
London Heathrow
13h 25m
Wed, Aug 21
LHR
London Heathrow
EWR
Newark
12h 05m
Trip: 32 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,745 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
BOS
Poor 0.0

Cons: Same reason as above.

GVA
ZRH
Okay 5.0

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

ZRH
JFK
Excellent 9.0

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

MIA
ZRH
Okay 4.6

Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.

ZRH
JFK
Excellent 9.6

Pros: Service on Swiss Air is great!

Cons: No TSA checkin at Newark.

Mon, Apr 1
EWR
Newark
LHR
London Heathrow
7h 10m
Tue, Apr 9
LHR
London Heathrow
EWR
Newark
7h 50m
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 107 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
EWR
LHR
Excellent 10.0

Pros: Very friendly

EWR
LHR
Okay 5.6

Pros: The lounge services and staff at the airport.

Cons: seats and surfaces not so clean in club world.

EWR
LHR
Good 6.0

Cons: the man from the crew. he was mean

EWR
LHR
Excellent 10.0

Pros: Both the staff and flight were great!

EWR
LHR
Excellent 10.0

Pros: Our airline steward was incredible.

Fri, Apr 26
EWR
Newark
LGW
London Gatwick
16h 40m
Tue, Apr 30
LGW
London Gatwick
EWR
Newark
28h 50m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,345 reviews
Overall
7.4
Boarding
7.4
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
AMS
LIS
Mediocre 2.0

Pros: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.

Cons: I like Kayak. But am very concerned about booking through in the future with this treatment.

LIS
ORY
Excellent 10.0

Cons: Everything was good

ABJ
LIS
Okay 5.0

Pros: Good vegetarian meal. Great price.

Cons: Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again.

LIS
ABJ
Good 6.3

Pros: I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me.

Cons: TAP's stupid rules against my destination. Not faire!

LIS
ZRH
Good 7.6

Pros: Clean plane, nice crew

Cons: No entertainment at all

Sun, Mar 24
EWR
Newark
BRS
Bristol
9h 15m
Sun, Mar 31
BRS
Bristol
EWR
Newark
28h 55m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,468 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
DUB
JFK
Mediocre 2.0

Pros: Don’t know, missed the flight.

Cons: No one around to help.

SFO
DUB
Good 6.0

Pros: seats were uncomfortable and why dont the armrests go fully up? it made sleeping difficult

FCO
DUB
Excellent 9.3

Pros: Crew, plane was very comfortable, meals good and generous, luggage easy, on time. Overall, outstanding

DUB
IAD
Mediocre 2.0

Cons: Lost my luggage

AMS
DUB
Excellent 9.0

Pros: Crew

Cons: Food and limited movie selections

Tue, Mar 19
EWR
Newark
STN
London Stansted
32h 40m
Tue, Mar 26
STN
London Stansted
EWR
Newark
38h 20m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Apr 25
EWR
Newark
STN
London Stansted
48h 45m
Mon, Apr 29
STN
London Stansted
EWR
Newark
36h 35m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 27
EWR
Newark
LHR
London Heathrow
7h 10m
Wed, Apr 3
LHR
London Heathrow
EWR
Newark
12h 05m
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 7 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
LHR
MUC
Excellent 9.0

Pros: Lots of entertainment from music to podcasts to movies and tv. Food was good!

Cons: The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/

BRE
MUC
Excellent 10.0

Pros: Good service for the price

Cons: More legroom

GVA
MUC
Good 7.3

Cons: There were not enough vegetarian options, so I had only bread, butter, and dessert.

FRA
IAD
Good 7.6

Pros: Good crew unlike previous experience a few months ago

Cons: Food

IAD
MUC
Excellent 9.6

Cons: Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!

Tue, Feb 26
EWR
Newark
LGW
London Gatwick
10h 25m
Wed, Mar 6
LGW
London Gatwick
EWR
Newark
11h 25m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
EWR
Good 7.3

Pros: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!

Cons: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.

BOS
KEF
Excellent 8.0

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

KEF
LGW
Mediocre 2.0

Pros: WOW airlines canceled my flight and won't refund my money

Cons: WOW airlines canceled my flight and won't refund my money

SFO
KEF
Mediocre 2.3

Cons: We were not told we would have to land the air craft in Canada to refuel until we were taking off. This caused us to miss our connecting flight in Iceland and turned what should have been a 1 hour layover into a 24+ hour nightmare. Now, our return flight has been indefinitely delayed and we do not know when we can get home or how.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Mon, Mar 25
EWR
Newark
LHR
London Heathrow
6h 45m
Tue, Apr 30
LHR
London Heathrow
EWR
Newark
7h 50m
Trip: 37 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 8 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HKG
HEL
Excellent 9.6

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

HEL
LHR
Excellent 8.6

Pros: The crew were helpful, pleasant and professional

Cons: There wasn't anything we actively didn't like. It was a good flight.

LED
HEL
Good 6.0

Cons: Slow on boarding. I was swipe-checked twice, including the one by the airline.

EWR
LHR
Excellent 10.0

Pros: on time friendly staff

Cons: more food choices

CPH
HEL
Good 7.0

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Wed, Jul 31
EWR
Newark
LHR
London Heathrow
11h 50m
Wed, Aug 21
LHR
London Heathrow
EWR
Newark
12h 05m
Trip: 22 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,745 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
BOS
Mediocre 2.6

Cons: Poor desk service Food at breakfast A joke

ZRH
JFK
Excellent 9.6

Pros: Service on Swiss Air is great!

Cons: No TSA checkin at Newark.

SFO
ZRH
Excellent 8.0

Pros: Great friendly crew. Efficient systems.

Cons: Tight seats. Very little leg room.

ZRH
TXL
Good 6.3

Pros: Entertainment System (technical apparatus neat); Food tasty

Cons: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;

ZRH
LAX
Excellent 8.6

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Mon, Jul 22
EWR
Newark
LHR
London Heathrow
7h 10m
Fri, Aug 23
LHR
London Heathrow
EWR
Newark
7h 50m
Trip: 33 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 107 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
EWR
LHR
Okay 5.0

Cons: Plane was late which caused us to miss our connection and spend an extra 12 hours traveling to Gothenburg

EWR
LHR
Okay 5.0

Cons: very poor food and seats were particularly tight

EWR
LHR
Excellent 10.0

Cons: Awesome staff! Great food and tea!

EWR
LHR
Good 6.0

Pros: My seat was comfortable, with good head and neck support.

Cons: BA doesn't allow guitars as carry ins, unlike most every other overseas carrier. That's a major negative for me, and I've spread the word to other musicians who will avoid the company. Terrible policy.

EWR
LHR
Excellent 10.0

Pros: Civilized boarding process Warm welcome from crew Calming music upon boarding Ample leg room + comfortable seat Redeye amenities at seat (headphones, ear plugs etc.) Nice food/drinks selection Clean restrooms

Cons: nothing, everything was great!

Sun, Mar 24
EWR
Newark
LGW
London Gatwick
10h 35m
Mon, Apr 1
LGW
London Gatwick
EWR
Newark
28h 50m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,345 reviews
Overall
7.4
Boarding
7.4
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LIS
BOD
Good 7.6

Pros: On time. Pleasant crew.

Cons: Sandwich was a bit dry, no mayonnaise or other condiments.

LIS
BOS
Good 7.3

Pros: Flight went smoothly overall. Decent leg room. Food was good. We left ontime

Cons: The temperature control in the cabin was poor. Too warm for my liking and no personal air vents. Also their was a passenger behind me who incessantly kicked at my seat each time I tried to recline.

LIS
MIA
Good 6.0

Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal

ABJ
LIS
Okay 5.0

Pros: Good vegetarian meal. Great price.

Cons: Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again.

LIS
BSB
Okay 5.3

Pros: Choices of movies and music

Cons: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

Tue, Apr 9
EWR
Newark
LTN
London Luton
17h 30m
Tue, Apr 30
LTN
London Luton
EWR
Newark
16h 05m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 19
EWR
Newark
LGW
London Gatwick
10h 25m
Wed, Mar 27
LGW
London Gatwick
EWR
Newark
11h 25m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
YYZ
Good 6.6

Pros: Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
YUL
Okay 5.0

Pros: The staff was friendly.

Cons: This is a really basic airline, without creature comforts. No food or drinks are included, and what is for sale on board, is overpriced. The regular seats are really tight, don’t expect to stretch your legs.

ARN
KEF
Good 7.3

Pros: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!

Cons: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.

KEF
SXF
Okay 4.6

Cons: Disorganized and horribly untransparent. The flight left the airport more than an hour after we were supposed to, but we were given no updates. Instead, we stood in a hot tunnel for an hour, then in a hot shuttle, and then sat on the plane.

Sun, May 19
EWR
Newark
LHR
London Heathrow
7h 10m
Tue, May 28
LHR
London Heathrow
EWR
Newark
7h 50m
Trip: 10 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 8 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
LED
HEL
Excellent 10.0

Pros: everything

HEL
ORD
Good 7.6

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

EWR
LHR
Excellent 10.0

Pros: on time friendly staff

Cons: more food choices

HEL
JFK
Okay 4.0

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

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