The front desk attendant was rude to everyone in an absolutely careless way.
We left late; had to land in Minneapolis unscheduled to refuel and then landed in interior instead of lax at 2am......
we bought Mediterranean boxes for lunch. The salami in mine had gone bad long ago, but my partner had good salami and could eat it. Could I buy assigned seats? I guess that I didn't spend enough, so sat at the back of the plane
the flight attendant was so great and the upgrade to first class was top notch
I understand it’s their right, but when two of my party missed the flight after checking in it seemed insensitive to cancel all of their subsequent flights and for us to lose the extra seating despite having paid for it @ the very least we could’ve been refunded for the checked bags that we prepaid for and never used.
The snack pretzels have garlic. just use normal pretzels. Tomatoijuice instead of only bloody mary mix
Every thing is on time, boarding, landing nice and smooth. But No tv? No food for 6 hours flight?
The delays were awful and the constant gate changes were annoying and the forceful bag checking was rude.
First Class seats had no more legroom then Premium Economy. There was no working WiFi or entertainment. I would have rather paid $400 more and flown on United for the 6 hours from EWR to SFO.
I had to change my flight due to son-in-law being in hospital. It cost me an extra $210.00. I bought insurance when I purchased my tickets. They have done nothing about it!!!!! I filed a claim and they tried to close it without even so much as ask any questions. This is the worst flight insurance ever. I am still fighting it!! My next step is to get a lawyer involved. You should push the insurance with a company that’s worth it! This makes it on you as well since your selling it.
Everything went well except the turbulence what no one have a control of but pilot and crew handled very good!
Much better than Spirit. I was please by the easy fast check in and boarding
The attendant on board was amazing. She should be doing business/first international long haul.
Perfect flight. Smooth flight. Arrived 20 minutes early at destination. Excellent service.
Flight was delayed 8 times. We were sitting at the airport for 14 hours. We got 2 hours of sleep (if that) on what was not meant to be a red-eye.
Plane boarded early a quickly, was mostly full. We left close to on time. And landed early.
Flight was timely, relatively comfortable, with decent entertainment and food served. Only problem encountered was with the free messaging which I highly appreciate, but it did not work from iphone to non-iphones.
This flight was perfect. No complaints and only the highest regard for the crew and ground staff and how they executed perfectly. I fly a lot with United and would request predictability and transparency in their operations instead of last minute changes.
Survey sent before we actually left. Delay after delay. Now a crew problem.
I love flying with United. Unfortunately, I flew on an older plane with minimal upgraded technology (no Bluetooth functionality or handy charging ports). Otherwise, the flight was great and even arrived early.
