- three hours delay from NYC to Reykjavik.
- once arrived in Reykjavik, the pilot started to land, and suddenly had to pull up again. ???
- my connection flight had left. so they rerouted me via Dublin. flight to DUblin delayed by another two hours.
- - overall time of flight 19 hours instaed of 9
Bathroom broken for a transatlantic flight? Not okay. There were at least 6 people standing in the aisle at any given time waiting for the one bathroom that all of the coach passengers were sharing. Ran out of ice, certain food items, and some drinks.
They have a very strict baggage policy- only allow one personal item for free. This is fine-you get what you pay for- but it should be made more obvious both on their website and on kayak that this is the case.
Factoring in luggage and food or drink, WOW is no cheaper than any other transatlantic airline. Old planes means no individual monitors, no inflight movies or tv. Bathroom is too small for large people to even turn around in. Wil not be fooled again by WOW airlines.
The flight was cramped, late. The Caesar salad dinner that we preordered came in a cardboard container that measured 5"x3". We had paid $13.95 for a snack that was delivered less than an hour into a 6 hour flight. Later, when we asked for water, we were told that a cup of water was $1.
This is an economy airline and the service is excellent, but nothing is included. I usually expect beverages and baggage for international flights. Staff was very friendly, but Iran an economy experience for sure.
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