unable to select your seat when you book your flight and you have to pay for all snacks and drinks.
no entertainment and no charging station.
flight was an hour delayed so we missed our train connection to Paris.
This is where the two smiling flight attendants were!
There was NO information provided for an hour-delayed flight and when agents finally did open the section and allow us in and finally show up thereafter, one became hostile with me when I attempted to scan my ticket, demanding I walk through but stopped me when I did. She then insisted I walk through another pathway when she previously told me not to. Then a stewardess woke me to ask whether I was fastened in, when it was quite visible.
The flight was inexpensive compared to the competition. The crew were very nice and responded to the call button quickly. The food tasted good.
Seats were incredibly uncomfortable. You have to pay for every extra, including water. They wouldn't accept my credit or debit cards to pay for food because they said Bank of America cards don't work on their system. The size of luggage allowed for carry on is absurdly small. The flight took off late. There was not any place to sit while waiting to board the plane.
By the time you pay all the extra fees for bringing a reasonable amount of bags for a week long trip, I found WOW to be the same price or more expensive than other carriers.
It seems like a good price but they add cost for everything else which can make it as much as any other flight. It's worth it if you are prepared like not having much luggage, have your own refreshments and entertainment.
When I went to pick up my checked bag, it was destroyed. A wheel was missing and the handle was almost completely broken off (it fell off completely when I picked it up). I am highly distressed by this, it is a very good suitcase that has survived many trips unscathed, except this flight with Wow Air, which I will certainly never fly again as I can't afford to keep buying new suitcases due to the airline's carelessness
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