Find Cheap Flights from Newark to Tokyo Narita (EWR - NRT)

Love delta’s Customer service!

Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!

First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows.

WiFi didn't work for me at first.

The flight crew was so nice! Roomy seats and plenty of snacks!

mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule

Not much

Nothing

Delayed flights and food service suck

Food was fine. Everything was run efficiently. I have no complaints.

The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight

The food was way too little. I’m 5’3 and weigh 115 so not a big ester snd I found it to not be filling or good. They had no snacks in between meals. They kept the left over bread as snacks. Seriously!

Hostesses came around often

I don't know if I can ding ANA though I paid for a ANA flight and got an entirely United flight. The media was rather old and the screen looked like it hadn't been updated since they got a touch screen, which didn't work all that well. The food was terrible. Only beer and wine was complementary.

11 hour delay announced iteratively in two hour increments. Worst flying experience to date. I may no longer fly united as a result.

The 11 hour delay preceding my 14 hour flight.

Flight attendants were very pleasant and helpful. Food selections were very good. Lavatories were well maintained throughout the 14-hour flight, which is very much appreciated.

Movie selections could be a little more current, but the options presented were fine.

Good land side service (partially because I am Star Gold) and fair on-board service. luggage was delivered faster than expected in beijing.

Fair Food and Fair beverage... Air China indeed needs to have some western style food. seat is fair to poor condition; too narrow for me even for a economy class (mind you that business class is not much better). and maybe they should learn about something called "entertainment terminal". you stare at a public, plasma TV for 3 hours without change of programs. thanks for the ancient device. that does remind me what flights could be 20+ years ago.

Food was tasty. Service was good, flight was on time and took a long time to land in Beijing.

Ran out of food options pretty early in the service

Friendly flight, nice people

Food wasn't good.

Great service

Not a thing

The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...

3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course

Quick, clean, flight.

Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.

The food that I did get was decent There was wine A couple decent movies were available

They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do

TV screens and movies. Food was great.

Better airlines

Great service

Not a thing

Big delay in PEK

I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.

Friendly flight, nice people

Food wasn't good.

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

Great service

Not a thing

Plane was too hot.

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

Friendly flight, nice people

Food wasn't good.

Crew was great. Boarding and deplaning was really fast.

The entertainment was horrible. I had to watch the same three movies over and over again, because the other choices were not good. The food was barely edible. If I fly with AirChina again I will have to bring my own food and download enough entertainment for the whole flight.

I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.

Great service

Not a thing

I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.

Plane was too hot.

Food was tasty. Service was good, flight was on time and took a long time to land in Beijing.

Ran out of food options pretty early in the service

I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.

Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.

Plane was too hot.

Better airlines

Great service

Not a thing

Unfortunately even tough I bought the ticket through ANA from CGK to EWR round trip, from Tokyo (NRT) to Newark (EWR) and from Newark (EWR) to Tokyo (NRT) ANA using other provider which is United Airlines, and their service wasn't good. Hopefully in the future ANA will have direct flight from NRT to EWR.

Everything was just perfect

1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs.

Overall the service was good.

ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs.

Cabin was too hot since the very beginning. Even in first class.

The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile.

Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas.

Love delta’s Customer service!

Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!

Crew was good, plane was clean. We left on time and got in a bit early.

Don't like the Comfort plus seats that have the dividers vs basic arm rests. TSA is a JOKE, got the random strip search where they pulled apart every nook and cranny of my personal bag and carry on item. Relieved me of my PLASTIC corkscrew that I've traveled with for 15 years. Almost missed the flight and I was there plenty early.

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

Better airlines

Good land side service (partially because I am Star Gold) and fair on-board service. luggage was delivered faster than expected in beijing.

Fair Food and Fair beverage... Air China indeed needs to have some western style food. seat is fair to poor condition; too narrow for me even for a economy class (mind you that business class is not much better). and maybe they should learn about something called "entertainment terminal". you stare at a public, plasma TV for 3 hours without change of programs. thanks for the ancient device. that does remind me what flights could be 20+ years ago.

Plane was too hot.