Find Cheap Flights from Tokyo Narita to Newark (NRT - EWR)

The food is not so tasty.

There was bad toilet smell reaching where I sat.

The movie selection was very good.

We were supposed to leave at 3:00 PM and the flight didn't actually leave until 4:45 PM. The food was not very good and I had to ask for water. I got a whole bottle of water on the flight from Shenyang to Beijing but on the flight from Beijing to LA I was only offered 2 cups of water. It was hard to get comfortable so I could sleep.

Meals need to be improved

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

Staff was welcoming, everything was well organised, food was good. Journey was comforatable .

More choices foe veg meals

Everything is great

None

On this trip being able to sleep huge a huge benefit

Flight was on time and the staff was nice.

My chairs audio jack did not work, so I could not listen to anything for my 11 hour flight from narita to newark.

Terrible food on UA flight from Tokyo to Newark. Just terrible food. ANA had 100% better food.

Crew was friendly on the return flight from Tokyo, but we're quite strict on my flight from NY to Tokyo. Seems like the improvement in composure was due to recent controversy surrounding the airline.

The food served on both my United flights to and fro Tokyo served what I consider by far, the worst airline food I've ever had in 20 years of flying internationally. It was on par with NYC public school lunch. Never flying United again.

Food was not tasty at all

The movie selection was very good.

We were supposed to leave at 3:00 PM and the flight didn't actually leave until 4:45 PM. The food was not very good and I had to ask for water. I got a whole bottle of water on the flight from Shenyang to Beijing but on the flight from Beijing to LA I was only offered 2 cups of water. It was hard to get comfortable so I could sleep.

Plane was delayed several hours. Initially, Air China delayed flight assuming due to leaving late en route from China to EWR. Then because of rain in NYC area, ultimately almost 4 hours past initially scheduled time of 12:40 pm.

The crew was nice. I liked getting a bottle of water to drink.

Everything was fine.

Practically nothing

Terrible, tasteless food; couldn't understand English announcements, A/V surveillance in aircraft.

Meals need to be improved

No WiFi, no charging. Food was inedible.

Plane was delayed several hours. Initially, Air China delayed flight assuming due to leaving late en route from China to EWR. Then because of rain in NYC area, ultimately almost 4 hours past initially scheduled time of 12:40 pm.

Practically nothing

Terrible, tasteless food; couldn't understand English announcements, A/V surveillance in aircraft.

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

Everything is great

None

CX882, seat 44k would not recline. Made my journey a bit uncomfortable.

The gate to connecting flight was very far and signs to gate were confusing.

Good service with good cooperation.

Plane was delayed several hours. Initially, Air China delayed flight assuming due to leaving late en route from China to EWR. Then because of rain in NYC area, ultimately almost 4 hours past initially scheduled time of 12:40 pm.

The food is not so tasty.

Did not received two luggage bags

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

The gate to connecting flight was very far and signs to gate were confusing.

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

Upgraded seats

Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

The movie selection was very good.

We were supposed to leave at 3:00 PM and the flight didn't actually leave until 4:45 PM. The food was not very good and I had to ask for water. I got a whole bottle of water on the flight from Shenyang to Beijing but on the flight from Beijing to LA I was only offered 2 cups of water. It was hard to get comfortable so I could sleep.

Meals need to be improved

Good service with good cooperation.

There was bad toilet smell reaching where I sat.

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy.

We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections.

The gate to connecting flight was very far and signs to gate were confusing.

Upgraded seats

Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

Somewhat disorganized bec. People lined up even if swat numbers have not been called.

People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation.

Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy.

We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections.

Friendly service on time flight

Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked

CX882, seat 44k would not recline. Made my journey a bit uncomfortable.

Friendly service on time flight

Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

Friendly service on time flight

Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked

The gate to connecting flight was very far and signs to gate were confusing.

Good food