Find Cheap Flights from Tokyo Narita to Newark (NRT - EWR)

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

The flight was delayed by 14 hour. No one at the gate to inform on transit passengers. Air Canada office were couldn’t care less. I booked Lufthansa flight and Air Canada was very unfortunate partner. Would never recommend Air Canada and wouldn’t use them by choice

Embarked late. Sat on runway for 30 minutes waiting to disembark. Missed ride to Eugene Or. Not happy.

Good entertainment options

Sat near the back. Air Canada has installed new seating on this route that is absurdly close together, with truly the most inhospitable seat shape and unforgiving cushions. For a 5 hour flight, it was awful. My back hurts.

I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money.

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

Was not allowed to check in even tho flight was delayed. Horrible!

Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

Nice flight

Flight delay at every single step of the way Crew was great though

the plane was newer

the very long delay!!!

Terrible service from crew. Bad odors from bathrooms.

I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience.

This flight is very comfortable and on time.

Nothing I didn't like

Inflight crew

There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates.

Smooth boarding

Air hostess did not offer hot drinks

Good entertainment options

Sat near the back. Air Canada has installed new seating on this route that is absurdly close together, with truly the most inhospitable seat shape and unforgiving cushions. For a 5 hour flight, it was awful. My back hurts.

Liked the comfort of the plane, on time, and smooth touchdown

Food was dried out, crew was extremely slow to dispense beverages and food

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.

No leg room

Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money.

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

They lost and cant track my baggage. Very poor customer service.

Good service.

No power outlets.

the plane was newer

the very long delay!!!

Terrible service from crew. Bad odors from bathrooms.

Crew was great

Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

Delta Flights are always enjoyable and the staff is always treats you with courtesy

The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading.

Nice quick, timely flight.

BARELY made the flight..delays leading to it. Ridiculous waiting on the Tarmac.

The crew were fine, not their fault for sure.

5 hour delay. That about says it all. All due to late flight crew from weather elsewhere, having them being taken offline because of long hours, trying to find new people, having a jetway break. Having to sit on a plane in the terminal for more than an hour with no air and stifling heat, taken off the plane and back on. All for a non-stop flight from Boston to LA. Definitely not fun.

Terrible service from crew. Bad odors from bathrooms.

the plane was newer

the very long delay!!!

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

More room and comfort than American Airlines.

Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience.

The airline stewardess are nice Smile

The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck

Inflight crew

There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates.

Wasn’t allowed to book seats until checkin