Staff was friendly
Plane was tiny
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
3.5 hours late.
Normal too squished conditions.
Crew was friendly and helpful
Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.
Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well.
Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks.
No snack, and The airline used styrofoam cups which is not environmentally sustainable
The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO).
Couldn’t get the entertainment to work.
Good crew on board
Poor communication, continued delays of flight. Poor on ground staff at dca
Potable water was down so no coffee, tea, or more important... water to wash hands. Then they didn’t have my second choice of beverages after coffee either.
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